What do past guests say about El Refugio Hotel Colca?

El Refugio Hotel Colca is well-known for its Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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El Refugio Hotel Colca

Name: El Refugio Hotel Colca
Address: Valle del Colca, Chivay, Provincia de Caylloma, Arequipa, Peru, 4145, Valle del Colca, Arequipa, 4145, Peru
Rating: 7.2

Hotels

7.2

/10

Pleasant

12 reviews

In the Area

See Map

Valle del Colca, Chivay, Provincia de Caylloma, Arequipa, Peru, 4145

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

El Refugio Hotel Colca is located in area / city Chivay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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El Refugio Hotel Colca Address: Map & Location

Valle del Colca, Chivay, Provincia de Caylloma, Arequipa, Peru, 4145

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Location

El Refugio Hotel Colca is located in area / city Chivay.

About El Refugio Hotel Colca

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at El Refugio Hotel Colca.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from El Refugio Hotel Colca exclusively for you.

With all facilities offered, El Refugio Hotel Colca is the right place to stay.

All facilities in El Refugio Hotel Colca

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Coffee shop

Food and Drinks

Breakfast
Bar
Snack bar

Things to Do

Outdoor pool
Barbecue
Garden

Hotel Services

Luggage storage
24-hour Receptionist
Tours

General

Parking
Terrace

Sports and Recreations

Billiard
Game room

Connectivity

Free WiFi

Accommodation Policy & General Information in El Refugio Hotel Colca

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Crib (infant bed) fee: USD 25.0 per night
Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Service fee: 10 percent
You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

13:00 - 22:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 13:00 - 22:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at El Refugio Hotel Colca	32
Another facilities in El Refugio Hotel Colca	Others, Smoke-free area, Safety deposit box, Coffee shop, Breakfast

Frequently asked question in El Refugio Hotel Colca

What are available facilities at El Refugio Hotel Colca?

There are top facilites at El Refugio Hotel Colca such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What Time is Check In & Check Out at El Refugio Hotel Colca?

Check-in time at El Refugio Hotel Colca is staring from 13:00 - 22:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does El Refugio Hotel Colca provide breakfast?

Yes, El Refugio Hotel Colca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of El Refugio Hotel Colca?

El Refugio Hotel Colca is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at El Refugio Hotel Colca?

El Refugio Hotel Colca has 32 rooms in total.

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More Reviews from Other Guests in El Refugio Hotel Colca

Overall Ratings & Reviews El Refugio Hotel Colca

Other sources (12)

7.2

Pleasant

From 12 reviews

Cleanliness

8.0

Room Comfort

6.6

Service and Facilites

7.0

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Traveler Reviews El Refugio Hotel Colca

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Top reviews

Kamla

Leisure

10.0

/10

Reviewed 82 week(s) ago

Expedia Group verified review

Beautiful setting. Peaceful. Relaxing.

Teresita

Leisure with Partner

8.0

/10

Reviewed 310 week(s) ago

Expedia Group verified review

Hotel and surroundings were beautiful. Location was great and restaurant staff was super friendly. The lady who did our check in and check out was not so friendly and she kept our passports and forgot to give them back. The hotel called our tour guide and thankfully we were at the canyon and able to return to Chivay to retrieve it. The tour guide said that this is a common occurrence at this hotel and a major inconvenience. Management needs to address this issue. Otherwise the hotel was wonderful.

Verified traveler

8.0

/10

Reviewed 338 week(s) ago

Hotels.com verified review

Good starting point for Colca by car

Joan

6.0

/10

Reviewed 399 week(s) ago

Expedia Group verified review

We arrived in pouring rain and needed to haul our stuff a considerable distance down rocky stairways to get to reception. To make matters worse my husband was sick. This was the low point of our trip. The building structures were lovely but the service was lacking. Finishing touches just were not there even tho hot water bottles were deliver ed. Try to get a taxi it Yanque- interesting place to walk about.

Verified traveler

4.0

/10

Reviewed 417 week(s) ago

Expedia Group verified review

dirty bathroom and room expensive price for what you get

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.