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Union Hotel Cusco
Hotels
9.0
/10
Exceptional
925 reviews
What Guests Say About Their Stay
Kaustubh
10.0
/ 10
Close to every thing San Pedro market , good complimentary breakfast, very friendly and accommodating staff , friendly alpaca called kiki and her weaving class. It made a pleasant stay.
Lindsey
10.0
/ 10
Only two complaints was there was a large gap under the door so I was cold. And the lack of heat not helping my coldness. The shower is phenomenal hot water forever and amazing water pressure. A baby alpaca live at the hotel and she is my new best friend. Every employee there went above and beyond to help us. I would let any of them use me as a reference on their resume. Normally I would want to gate-keep a place this good.
Paola
10.0
/ 10
We loved Kiki the alpaca! That was the highlight of our stay. Hotel was clean, nice and good breakfast.
In the Area
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Calle Union 189, Cusco, Provincia de Cusco, Peru, 8002
Main Facilities
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24-Hour Front Desk
WiFi
Available Room Types in Union Hotel Cusco
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Union Hotel Cusco Address: Map & Location
Calle Union 189, Cusco, Provincia de Cusco, Peru, 8002
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Discover More About Union Hotel Cusco
General
Near Plaza de Armas
Location
A stay at Union Hotel Cusco places you in the heart of Cusco, within a 10-minute walk of Plaza de Armas and San Pedro Church. This boutique hotel is 0.1 mi (0.2 km) from San Pedro Market and 0.1 mi (0.2 km) from Iglesia y Convento de Santa Clara.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
San Pedro Church - 0.2 km / 0.1 mi
Iglesia y Convento de Santa Clara - 0.2 km / 0.1 mi
San Pedro Market - 0.2 km / 0.1 mi
Arch of Santa Clara - 0.3 km / 0.2 mi
Calle Marquez - 0.4 km / 0.3 mi
San Francisco Church - 0.5 km / 0.3 mi
San Francisco Church Museum and Catacombs - 0.5 km / 0.3 mi
Municipal Theater - 0.5 km / 0.3 mi
Museo Irq’i Yachay - 0.5 km / 0.3 mi
La Merced Church - 0.6 km / 0.4 mi
Basilica of La Merced - 0.6 km / 0.4 mi
Museum of Contemporary Art - 0.6 km / 0.4 mi
ChocoMuseum - 0.6 km / 0.4 mi
Plaza El Regocijo - 0.6 km / 0.4 mi
Museo Histórico Regional - 0.6 km / 0.4 mi
The preferred airport for Union Hotel Cusco is Alejandro Velasco Astete Intl. Airport (CUZ) - 5.5 km / 3.4 mi
Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Colonial hotel include an arcade/game room and tour/ticket assistance.
Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is complimentary (available on request).
Dining
Take advantage of the hotel's room service. A complimentary local cuisine breakfast is served daily from 6:00 AM to 9:00 AM.
Rooms
Stay in one of 43 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and separate sitting areas.
All facilities in Union Hotel Cusco
Bar, Cafe and Lounge
Entertainment Facility
Common Space
Lobby
Exterior
General
- Smoking area
- Terrace
Public Facilities
- Safety deposit box
- Coffee/tea in lobby
Family-friendly Facilities
- Children games
Transportation
- Storage
Food and Drinks
- Breakfast
Things to Do
- Garden
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Hotel Services
- 24-hour Receptionist
Sports and Recreations
- Game room
Accommodation Policy & General Information in Union Hotel Cusco
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Alcohol is not permitted at this property.
- Contactless check-out is available.
Check-in/Check-out Time
Check-in:
13:00 - 00:00
Check-out:
Before 10:00
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Not Allowed
Professional property host/manager, No alcohol allowed onsite, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, No elevators
General Information
Popular Facilities | 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 13:00 - 00:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Union Hotel Cusco | 43 |
Number of floors in Union Hotel Cusco | 3 |
Another facilities in Union Hotel Cusco | Smoking area, Terrace, Safety deposit box, Coffee/tea in lobby, Children games |
Frequently asked question in Union Hotel Cusco
What are available facilities at Union Hotel Cusco?
There are top facilites at Union Hotel Cusco such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Union Hotel Cusco?
Check-in time at Union Hotel Cusco is staring from 13:00 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Union Hotel Cusco provide breakfast?
Yes, Union Hotel Cusco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Union Hotel Cusco?
Union Hotel Cusco is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Union Hotel Cusco have?
Union Hotel Cusco has 3 floors.
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More Reviews from Other Guests in Union Hotel Cusco
Overall Ratings & Reviews Union Hotel Cusco
Other sources (925)
9.0
Exceptional
From 925 reviews
Cleanliness
9.4
Room Comfort
9.0
Location
8.8
Service and Facilites
9.4
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Traveler Reviews Union Hotel Cusco
Number of reviews per page
20
40
Top reviews
Savannah
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
No hot water in the shower, blow dry
Thomas
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very friendly and helpful staff
Paul
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very kind friendly staff. The special events advertised at the hotel were not available which was disappointing and not what we paid for. They need to have Do not disturb signs available for the rooms because our room was entered two times while we're were inside
Thomas
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good service
Kaustubh
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Close to every thing San Pedro market , good complimentary breakfast, very friendly and accommodating staff , friendly alpaca called kiki and her weaving class. It made a pleasant stay.
Lindsey
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Only two complaints was there was a large gap under the door so I was cold. And the lack of heat not helping my coldness. The shower is phenomenal hot water forever and amazing water pressure. A baby alpaca live at the hotel and she is my new best friend. Every employee there went above and beyond to help us. I would let any of them use me as a reference on their resume. Normally I would want to gate-keep a place this good.
Read More
Barry
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
H
Sudarshan
Leisure
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel manager knew that I am in the ICU for acute respiratory failure. from Nov. 25-Dec-1, yet they did not cancel my reservation and charged me fully while was in ICU. They bought my belongings to the ICU but charged me for the stay anyway. They are cruel, inhuman, and a blot on humanity
Paola
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We loved Kiki the alpaca! That was the highlight of our stay. Hotel was clean, nice and good breakfast.
Shawn
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The staff was very helpful. Breakfast was good. Our room was just ok. There were windows in it that were covered with something very thin. You could hear other guests all night and into the morning. I found a hair in the bed (not my color) and the bottom of the tub was not very clean. There was a hairdryer which was a plus. The courtyard was a nice area to sit in while we waited.
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Teresa
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The Union Cuzco hotel is a hidden gem close to the market(s) and the historical districts. Easy walking and I felt very safe. This hotel also has Ki Ki - a baby alpaca who is adorable & greets you throughout your visit. Staff are helpful and friendly.
Mahdieh
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Small rooms but was very clean. They offer many free activities such as ceviche, and pisco sour preparation. The staff are very friendly
Tamara
Leisure with Friends
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff at check in was rude and there were no towels in the room when we arrived, they didn’t make up the room everyday, WiFi is terrible no connection most of the time, breakfast buffet was diverse but ran out of food quickly so every time we go there’s no food and took them forever to bring a small plate of something for the buffet which runs out quickly so it was almost like people fighting over food, electric plugs are loose in the rooms and u have to hold it to use anything that needs electricity, very loud and people were sitting outside our door smoking and talking loud until late, the night staff at the desk was annoyed every time we asked her about something, but day staff were very nice and helpful and location is a short walk from historic city center. Resident llama Kiki is very cute. Nice courtyard where they have music in evenings. Overall a run-down hotel, with a lot of inconveniences (although not cheap in general), seems not very well managed and the staff are left to deal with all the issues on their own so they’re frustrated and not very friendly at first
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Viren
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Breakfast and kiki
Anita
Business
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Not available
Jason
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Absolutely amazing time. Rooms are fresh and clean. The hotel is close to everything with San Pedro market being the closest. Staff was extraordinary. Much love to Kiki and Veronica!!!
We will stay here again on our next trip to Cusco.
Wilfredo
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Increíble, de los mejores hoteles que me he hospedado, el personal del hotel es súper amable, súper cordial y atentos. Me quedé encantado, la comida, el hotel en general está súper limpio, excelente. Las habitaciones, increíble, limpio, espacioso, 10 veces más de lo que esperaba, adicional a eso, el check in de bienvenida INCREÍBLE. Si van a Cusco por favor quédense en Unión Cusco Hotel.
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Yash
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Room was clean. Staff were super friendly and available for all our needs. Check-in/check-out was smooth. Breakfast was delicious. Would definitely recommend.
Amos
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Truly an amazing place to stay in Cusco. From the people to Kiki the rescue alpaca if you are going to stay anywhere no place is even comes close at this price point.
Jesus Daniel
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Love this place, all the staff was very friendly, we love KIKI
Number of reviews per page
20
40
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