Be Resorts - Mactan

I could see the ocean off to the side but not straight on. The pool was closed for remodeling.

Fantastic people

Was ok not amazing service could be improved

Clean, friendly staff, and wonderful breakfast buffet!

Clean and beautiful beach access. Wonderful and great amenities as pictured and very helpful service.

Very good breakfast, good staffing and experience.

Worth coming back for!

Couple minor observations but never the less, noticeable .Bathroom amenities were not checked and restock for guests No mentioned of what happens to personal data taken at check in. Stay there on a weekend for my birthday. It was a missed opportunity for marketing purpose to at least acknowledge with a small gesture. A coupon perhaps for a free/discounted drink(!!) We have purchased tickets for an overpriced buffet dinner event. ‘Wild Fire….cooking’ or something along that title. Basically a BBQ meat cooked on charcoal. The event was virtually destroyed by the weather. Dinner was meant to start at six. Until seven pm food was not ready yet. And then the rain came. Rain exposed a total unprepared organised event. What was very disappointing, guests had to find shelter indoors where had to wait for an other hour for the food to be prepared. We were not informed or offered any apologies. NOT for the weather but for the lack of communication.

Beautiful views

The restaurant’s free breakfast buffet was really good. They served Asian and American style breakfast. Fresh fruit, green salad and pastries. We had dinner at the restaurant also. The quality of the food was great. We also had Halo-halo (mix-mix) Filipino dessert! It was good! We received 2 bottled water per night. The staff are really friendly and respectful. Always smiling and helpful. Approximately 16-20 mins ride from/to the airport but no free hotel shuttle. We did not get a chance to go swimming at their private beach and swimming pool because we did tours. All day long. Overall, the property was clean but the room was very musty. We will stay there again next time we’re in town.

Very to relax

I like that it was gated, it was hard getting large transportation (van/SUV) to fit my whole family but we made it work by taking 2 taxis. The Salt restaurant didn't have many of the items on the menu but they were nice enough to wave the corkage fee for my food delivery for this reason.

Beautiful property. Only 10 minutes from Mactan international.

The property is very clean , very private , very safe , upgraded and beautiful.

Awesome

I booked 2 nights initially to see if I liked the area. I booked a standard room but was very disappointed with the mould odour as I entered. I rang reception and explained about the mould and I needed another cleaner smelling room. I was taken to 2 others on the same floor but all smelt of mould. And I explained this was detrimental to my health. I was then shown a room a few floors higher and I accepted this room. All staff members I dealt with were very courteous and pleasant and they were happy that they could help find the right room for me. I ended up extending my stay by another 4 nights. I mostly ate at the restaurant downstairs which was ok. Definitely choose an ocean view room on the upper level.

The Internet was fast and reliable, which I needed for work. All staff were smiley and very friendly

H was good experance

Our Stay at BE was a mixed bag. Overall staff was very friendly. Randy and Isha made us feel very welcome on our first night! Went downhill from there. We paid for 2 rooms and were promised breakfast. On our second morning a staff member confronted my wife that our 15 year old daughter would have to pay 350 pesos to eat. Very tacky. They charged us 250 pesos when we could not find our second room key! Lots of nickel and diming at this place. Did not feel good. Pool was nice. Lifeguard was super friendly. It is an average resort. Needs to be more customer friendly though around all the extra costs!

This place is really good for family with small children. It is safe, child friendly hotel.