Grand Boracay Resort

Hotels
6.4
/10
Pleasant
104 reviews

What Guests Say About Their Stay

anne a.
10.0
/ 10
Great place, it's very accessible. Great staff, everyone was accommodating. Great food for the complimentary. Great room, everything is clean and organized.
bamyon
10.0
/ 10
The Hotel was very central to everything, and well maintained. The staff were friendly and attentive at all times. The towels were changed every day. We enjoyed our 5 day stay at the Grand Boracay Resort and would certainly recommend it to our friends and family.
In the Area
See Map
D'Mall, Station 2, Balabag, Boracay Island, Boracay, Aklan, Philippines, 5806

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Grand Boracay Resort is located in area / city Station 2. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Grand Boracay Resort Address: Map & Location

D'Mall, Station 2, Balabag, Boracay Island, Boracay, Aklan, Philippines, 5806
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Location


Grand Boracay Resort is located in area / city Station 2.

About Grand Boracay Resort

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Boracay Resort.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Boracay Resort exclusively for you.

With all facilities offered, Grand Boracay Resort is the right place to stay.

All facilities in Grand Boracay Resort

Others Grand Boracay Resort
Others

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Tours

Things to Do

  • Outdoor pool
  • Garden
  • Pool sun loungers

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Grand Boracay Resort

Important Note
  • Breakfast fee: approximately PHP 200 to 500 for adults, and PHP 200.00 to 300.00 for children
  • Rollaway bed fee: PHP 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. To enter the island, all guests must present a printed copy of their hotel booking reservation.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Boracay Resort
58
Another facilities in Grand Boracay Resort
Others, Safety deposit box, Coffee shop, Laundry service, Luggage storage

Frequently asked question in Grand Boracay Resort

What are available facilities at Grand Boracay Resort?
There are top facilites at Grand Boracay Resort such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Grand Boracay Resort?
Check-in time at Grand Boracay Resort is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Grand Boracay Resort provide breakfast?
Yes, Grand Boracay Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Grand Boracay Resort?
Grand Boracay Resort is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Grand Boracay Resort?
Grand Boracay Resort has 58 rooms in total.
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More Reviews from Other Guests in Grand Boracay Resort

Overall Ratings & Reviews Grand Boracay Resort

Traveloka (17)
Other sources (87)
6.2
Pleasant
From 87 reviews
Cleanliness

5.8

Room Comfort

6.2

Location

8.4

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Grand Boracay Resort

Number of reviews per page
20
40
Top reviews
jassel mae
8.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

I love the place its so nice, perfect for my family..the thing that I like the place is so peaceful away from crowd..but one thing that needs to be improve there cleanliness most especially in there food area, needs to be clean and no pets should allow to enter were guest should eat there buffet..Last time I eat there were cats everywhere some are already on top of the table were there is food next to it..
Read More
Michael
8.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

Love this place. Great for the price. Love their outside bar, pool..Steps away from D'Mall. Close to everything...beach, grocery store, restaurants. Staff is great. Free breakfast is good, nothing special but you always get eggs, rice, and fresh fruit. I'v been to Boracay 7 times and once I found this place, it's where I stay.
Read More
Victor
6.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

The hotel facilities have to be updated. I have to request for a newer TV set as the one in the roon is an old one and no remote controlled. I have to get the door locks changed as we get locked in th bathroom and found it hard to open the room door from day 1. I found that there is a shortage of staff and cannot attend to any request quickly as it took several days to attend to any problems we had. Staff are very friendly and attentive but not able to do things because of the shortage of staff.
Read More
Verified traveler
4.0
/10
Reviewed 415 week(s) ago

Expedia Group verified review

Shower didn’t work, fridge smelled like rotten food. The complentary breakfast had instant coffee that you made yourself.
aurora
6.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

has access to the d'mall then to the beach. it was a quite season which we really appreciate because the beach area is busy and noisy. we like the breakfast offered every day. the staff are really helpful. Flor of reception goes out of her way to help us. All the other staff were nice to have around with their friendly reception. online booking and reception assured wifi in all rooms, but wifi is only available in the reception area.
Read More
Michelle
2.0
/10
Reviewed 456 week(s) ago

Expedia Group verified review

This hotel was very disappointing. Just from the outside, the hotel was very dirty. There was garbage everywhere and so much junk in front of the building. Piles of garbage filled the hallways & stairways. Let's talk about the rooms. The rooms were very dirty. In our first room, the toilet was leaking so they moved us the second day. That room didn't smell or look much better. They smelt awful and unpleasant. There were insects in the bed frame, holes in the walls and water stains in the ceiling. The linens and towels are very worn out with stains and holes. There were also piles of dirt behind the fridge. The bathrooms were SLIPPERY and the water heaters are so high, you must go on your tippy toes to reach it. I even slipped when I was trying to reach the water heater. There wasn't even a closet to store clothes. Now lets talk customer service. There was no manager on site to complain to. The service was poor. The staff didn't clean our room during our four day stay and the safety box was broken. When you leave, you must leave your keys to the receptionist every time you go out, but they just keep the keys behind the counter. It was not secured. Overall, I would not recommend this hotel to anymore OR go back there.
Read More
CEO
8.0
/10
Reviewed 459 week(s) ago

Expedia Group verified review

Love the location. Away from the beach noise & traffic but very near the action place! Food were really great! I love this place!
James
6.0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

Hotel rooms were OK. for the price. Room safe broken and unable to fix. Buffett Breakfast always cold. Hotel is close to the beach but not beachfront so there are no chairs for your use at the beach
donsld
2.0
/10
Reviewed 461 week(s) ago

Expedia Group verified review

Check in was unorganized and delayed, no housekeeping done for two days, no room ammenities. Only positive is the location.
LNZG
6.0
/10
Reviewed 509 week(s) ago

Expedia Group verified review

The place looks very nice from the outside, convenient also coz it's close to d mall. The staff are very helpful and accommodating. Hands down the best staff I have met. But the rooms are just a ok to sleep in but not really to relax. The bathroom is just convenient. If you want a place to just crash in after a long day and after a night of partying this is your place. But if u want to relax and just lounge around after a long day this is not the place due to a lot of constructions.
Read More
Verified traveler
8.0
/10
Reviewed 512 week(s) ago

Expedia Group verified review

Unfortunately, we can't post reviews that include room rates, insults or profanity, personal details, website addresses or phone numbers.
Edward
8.0
/10
Reviewed 519 week(s) ago

Expedia Group verified review

Our stay in Grand Boracay Resort was a little above average. The hotel signage along the main road was not very easy to spot. We didn't bother to ask for directions and went ahead and consulted the GPS and maps which was not the best way to go about it. It was a treat to find that the place was somewhat hidden behind the busy alleys of the Boracay open mall (D'mall). The resort was a lot quieter than the other resorts in Station 2. The receptionists and service staff were nice and courteous enough throughout our stay there. There are still a few areas for improvement in the common areas as well as inside the rooms and toilets. I'd like to see better towels and floor mats. The bedsheets were nice and clean. The airconditioning worked well enough to cool the room but the remote wasn't working properly. The refrigerator could be better. The toilet was clean enough and had liquid soap dispensers. Unfortunately, there was no bidet hose spray.
Read More
Tan
2.0
/10
Reviewed 546 week(s) ago

Hotels.com verified review

This hotel is extremely uncomfortable., lots of mosquito, toilet no tissue, hotel are old and the staff is totally unfriendly. The cleaner only doing a good smile. if i rate this hotel. 0 rating and my suggestion, dont stay this hotel. somemore the room dont have power plug.
Fe
4.0
/10
Reviewed 546 week(s) ago

Expedia Group verified review

At check in, we had to upgrade from a superior room booked and paid for ahead of time to a deluxe room as we ended up with a third person, who cannot be accommodated in a superior room. They asked us to pay at check in the additional fee for upgrading which we did. After paying up front, they brought us to the crappiest room we have ever seen in all of our extensive travel history. It took several complaints and calls to the front desk before they finally transferred us to a supposedly deluxe room which was a lot better but at that point, we were so mad and disappointed that nobody checked to make sure we got the right room in the first place. We should not have to complain after paying added fees for the upgrade. Warning for others. Make sure you check the room first before paying.
Read More
zheng
4.0
/10
Reviewed 548 week(s) ago

Hotels.com verified review

Rm aircon is terrible noisy n not really clean at all very inconveniance even cant boil water at room becos of the tape water not advisible to drink.but the staff very friendly n helpful....
Verified traveler
6.0
/10
Reviewed 550 week(s) ago

Expedia Group verified review

Don't expect much at this great price . Check room prior to unpacking. Your on a island so take that in consideration as to Internet and amenities .. Great location and Arcon , pool , Buffett etc
Verified traveler
8.0
/10
Reviewed 552 week(s) ago

Hotels.com verified review

I love the location because it has an access to dmall where all the restaurants are situated. The hotel room is very comfortable.
John
2.0
/10
Reviewed 553 week(s) ago

Expedia Group verified review

Staffs are not cooperative. There are hidden and unexpected charges aside from your booking. The room phone is not working, and the maintenance guy doesn't help either. You are forced to go from the top floor to the reception to ask for assistance but all your request were just ignored. In the end, they will tell you that the phone is not really working on that part of the hotel because there is no line, and the phone unit is just a show. Food is not good. Cats are roaming in the dining hall, small and big. They will give you the username and password for your hotel room but the wifi is not really working in your room. When you ask them, they will tell you that the wifi is working in the lobby only. What's the need for room username and password anyway. Facilities are defective, from dresser, to the toilet bowl flusher, and the safety deposit box. They will only fix them after you showed them that you're angry and fed up following up so many times. Not a good experience staying with this hotel. I don't recommend this hotel, look for other hotels nearby.
Read More
Bjorn
6.0
/10
Reviewed 562 week(s) ago

Hotels.com verified review

The hotel is at a great location by D-mall, and short walk to the beach. The hotel was OK, but rooms not very clean. I found a used tooth-pick in the shower, and the bedsheets was full of holes and stains.
michael
10.0
/10
Reviewed 579 week(s) ago

Hotels.com verified review

Awesome. .best crew ever
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grand Boracay Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Boracay Resort

Traveloka (17)
Other sources (87)
6.2
Pleasant
From 87 reviews
Cleanliness

5.8

Room Comfort

6.2

Location

8.4

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Boracay Resort

Number of reviews per page
20
40
Top reviews
jassel mae
8.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

I love the place its so nice, perfect for my family..the thing that I like the place is so peaceful away from crowd..but one thing that needs to be improve there cleanliness most especially in there food area, needs to be clean and no pets should allow to enter were guest should eat there buffet..Last time I eat there were cats everywhere some are already on top of the table were there is food next to it..
Read More
Michael
8.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

Love this place. Great for the price. Love their outside bar, pool..Steps away from D'Mall. Close to everything...beach, grocery store, restaurants. Staff is great. Free breakfast is good, nothing special but you always get eggs, rice, and fresh fruit. I'v been to Boracay 7 times and once I found this place, it's where I stay.
Read More
Victor
6.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

The hotel facilities have to be updated. I have to request for a newer TV set as the one in the roon is an old one and no remote controlled. I have to get the door locks changed as we get locked in th bathroom and found it hard to open the room door from day 1. I found that there is a shortage of staff and cannot attend to any request quickly as it took several days to attend to any problems we had. Staff are very friendly and attentive but not able to do things because of the shortage of staff.
Read More
Verified traveler
4.0
/10
Reviewed 415 week(s) ago

Expedia Group verified review

Shower didn’t work, fridge smelled like rotten food. The complentary breakfast had instant coffee that you made yourself.
aurora
6.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

has access to the d'mall then to the beach. it was a quite season which we really appreciate because the beach area is busy and noisy. we like the breakfast offered every day. the staff are really helpful. Flor of reception goes out of her way to help us. All the other staff were nice to have around with their friendly reception. online booking and reception assured wifi in all rooms, but wifi is only available in the reception area.
Read More
Michelle
2.0
/10
Reviewed 456 week(s) ago

Expedia Group verified review

This hotel was very disappointing. Just from the outside, the hotel was very dirty. There was garbage everywhere and so much junk in front of the building. Piles of garbage filled the hallways & stairways. Let's talk about the rooms. The rooms were very dirty. In our first room, the toilet was leaking so they moved us the second day. That room didn't smell or look much better. They smelt awful and unpleasant. There were insects in the bed frame, holes in the walls and water stains in the ceiling. The linens and towels are very worn out with stains and holes. There were also piles of dirt behind the fridge. The bathrooms were SLIPPERY and the water heaters are so high, you must go on your tippy toes to reach it. I even slipped when I was trying to reach the water heater. There wasn't even a closet to store clothes. Now lets talk customer service. There was no manager on site to complain to. The service was poor. The staff didn't clean our room during our four day stay and the safety box was broken. When you leave, you must leave your keys to the receptionist every time you go out, but they just keep the keys behind the counter. It was not secured. Overall, I would not recommend this hotel to anymore OR go back there.
Read More
CEO
8.0
/10
Reviewed 459 week(s) ago

Expedia Group verified review

Love the location. Away from the beach noise & traffic but very near the action place! Food were really great! I love this place!
James
6.0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

Hotel rooms were OK. for the price. Room safe broken and unable to fix. Buffett Breakfast always cold. Hotel is close to the beach but not beachfront so there are no chairs for your use at the beach
donsld
2.0
/10
Reviewed 461 week(s) ago

Expedia Group verified review

Check in was unorganized and delayed, no housekeeping done for two days, no room ammenities. Only positive is the location.
LNZG
6.0
/10
Reviewed 509 week(s) ago

Expedia Group verified review

The place looks very nice from the outside, convenient also coz it's close to d mall. The staff are very helpful and accommodating. Hands down the best staff I have met. But the rooms are just a ok to sleep in but not really to relax. The bathroom is just convenient. If you want a place to just crash in after a long day and after a night of partying this is your place. But if u want to relax and just lounge around after a long day this is not the place due to a lot of constructions.
Read More
Verified traveler
8.0
/10
Reviewed 512 week(s) ago

Expedia Group verified review

Unfortunately, we can't post reviews that include room rates, insults or profanity, personal details, website addresses or phone numbers.
Edward
8.0
/10
Reviewed 519 week(s) ago

Expedia Group verified review

Our stay in Grand Boracay Resort was a little above average. The hotel signage along the main road was not very easy to spot. We didn't bother to ask for directions and went ahead and consulted the GPS and maps which was not the best way to go about it. It was a treat to find that the place was somewhat hidden behind the busy alleys of the Boracay open mall (D'mall). The resort was a lot quieter than the other resorts in Station 2. The receptionists and service staff were nice and courteous enough throughout our stay there. There are still a few areas for improvement in the common areas as well as inside the rooms and toilets. I'd like to see better towels and floor mats. The bedsheets were nice and clean. The airconditioning worked well enough to cool the room but the remote wasn't working properly. The refrigerator could be better. The toilet was clean enough and had liquid soap dispensers. Unfortunately, there was no bidet hose spray.
Read More
Tan
2.0
/10
Reviewed 546 week(s) ago

Hotels.com verified review

This hotel is extremely uncomfortable., lots of mosquito, toilet no tissue, hotel are old and the staff is totally unfriendly. The cleaner only doing a good smile. if i rate this hotel. 0 rating and my suggestion, dont stay this hotel. somemore the room dont have power plug.
Fe
4.0
/10
Reviewed 546 week(s) ago

Expedia Group verified review

At check in, we had to upgrade from a superior room booked and paid for ahead of time to a deluxe room as we ended up with a third person, who cannot be accommodated in a superior room. They asked us to pay at check in the additional fee for upgrading which we did. After paying up front, they brought us to the crappiest room we have ever seen in all of our extensive travel history. It took several complaints and calls to the front desk before they finally transferred us to a supposedly deluxe room which was a lot better but at that point, we were so mad and disappointed that nobody checked to make sure we got the right room in the first place. We should not have to complain after paying added fees for the upgrade. Warning for others. Make sure you check the room first before paying.
Read More
zheng
4.0
/10
Reviewed 548 week(s) ago

Hotels.com verified review

Rm aircon is terrible noisy n not really clean at all very inconveniance even cant boil water at room becos of the tape water not advisible to drink.but the staff very friendly n helpful....
Verified traveler
6.0
/10
Reviewed 550 week(s) ago

Expedia Group verified review

Don't expect much at this great price . Check room prior to unpacking. Your on a island so take that in consideration as to Internet and amenities .. Great location and Arcon , pool , Buffett etc
Verified traveler
8.0
/10
Reviewed 552 week(s) ago

Hotels.com verified review

I love the location because it has an access to dmall where all the restaurants are situated. The hotel room is very comfortable.
John
2.0
/10
Reviewed 553 week(s) ago

Expedia Group verified review

Staffs are not cooperative. There are hidden and unexpected charges aside from your booking. The room phone is not working, and the maintenance guy doesn't help either. You are forced to go from the top floor to the reception to ask for assistance but all your request were just ignored. In the end, they will tell you that the phone is not really working on that part of the hotel because there is no line, and the phone unit is just a show. Food is not good. Cats are roaming in the dining hall, small and big. They will give you the username and password for your hotel room but the wifi is not really working in your room. When you ask them, they will tell you that the wifi is working in the lobby only. What's the need for room username and password anyway. Facilities are defective, from dresser, to the toilet bowl flusher, and the safety deposit box. They will only fix them after you showed them that you're angry and fed up following up so many times. Not a good experience staying with this hotel. I don't recommend this hotel, look for other hotels nearby.
Read More
Bjorn
6.0
/10
Reviewed 562 week(s) ago

Hotels.com verified review

The hotel is at a great location by D-mall, and short walk to the beach. The hotel was OK, but rooms not very clean. I found a used tooth-pick in the shower, and the bedsheets was full of holes and stains.
michael
10.0
/10
Reviewed 579 week(s) ago

Hotels.com verified review

Awesome. .best crew ever
Number of reviews per page
20
40