The Reef Hotel and Residences

toilet was clogged, cockroaches all over the room. AC blowing hot air. TV dusty and mold on bed.

Location is great but the hotel itself is not worthy and recommendable for the price. Facilities are old (shower is not working properly and landline ). The room and linens (bath,beddings,mats) are all old and not clean. Bed covers are already gray. Rooms should be properly sanitized. But the staffs are all nice.

The linen is so old blankets even tye rug in the bathroom is old pieces of towel the Tv is old No cable

The staff was amazing!!! Hotel was very clean!!

It’s convenient and very spacious room .it just they need to provide a new towels .otherwise is not bad place to stay .i been staying to this hotel every time I visit my friend in subic.

Check in check out was quick and professional. Staff very friendly very helpful always willing to ensure all and any needs met. Room clean and all the needs were there from towels to plates spoons glasses

Staff is excellent. Location is great. Needs stronger wifi.

Everything

Excellent staff and hotel personnel. Always friendly and good .

Nice

Convenient

Needs improvement.

My favorite place to be. Close everything.

Cheap and close to everything

Bedroom is small.

Excellent check in staff . Very friendly and very professional staff.

Clean place.

The place looks great from the outside, but the room we stayed in are quite tiny

I like the location 7 eleven in the building, but poor a/c location not facing the bed

The hotel is runned down. There were no elevators to begin with. The initial room that we had was a mediocre. They gave us a room that was not supposed to be rented out, drain was clogged, missing toilet seat, showers did not have sliding doors so expect the entire bathroom to get soaking wet, towels we’re dirty white, cabinets have rails so you could barely put stuffs in it since it will fall through the gaps, doorbells and dnd service not working so expect someone to knock on your door each morning, one key policy per room so next time you leave your room you need to ask the front desk for assistance each time to have someone open the door for you. Because if you take your key out, the AC and lights will shut off. And guess what, you’re in the Philippines! You know how hot it is so you would rather leave the key and call someone than take they key with you. Weird! I’ve never experienced a hotel like this before. I cannot recommend this place to any of my family and friends. We are very disappointed. On the email, I have explained who will be staying in the rooms with me, I booked two rooms and they had my parents stay in the 2 single beds and they put me and my daughter to the king bed which I found it really annoying!