Aparthotel Apartments Wrocław

This was not the aprtment we stay at. Got a taxi from airport to the address we were given to be told we had to walk 10 minutes to an other apartment place near square with all our luggage. Finally got there to be told this where we were staying so there was no need to go to the first place at all which i couldnt undedstsnd. I know i was told when i booked we might have to go somewhere else to get key but to expect someone ti walk 10 minutes across town in the dark no idea where we were going was wrong. If i was told to go straight to the plsce to get the key and told thats where we were staying anyway would of been great. The fact we were sent somewhere which didnt look a saft place and no need to go there was totally wrong.

This was not the property that I booked. It was a different location to the one that we booked which we had our transfer organized to drop us to. We had to drag our luggage across the city to the new location. When we got there we had a few hours to wait until our room was ready so we went for lunch and arrived back at 3pm. We were given a key to room 206 and we made our way up to it. We opened to door to a room that was only half built and not clean. I went back to reception and explained this to the girl at the desk. She didn’t believe me and I had to persuade her to have a look. She did and then issued us a key to a different room. No apology was given. We went to room 313 and at least this room was ready. Upon a closer look it was not clean with the bin in the toilet still full from the previous occupant’s. The room was spacious with two windows but they did not have blinds so at sun rise ,5.30am, you were blinded by the sun. We had no where to store our clothes as there was only one rack with three hangers. There was a little area to cook but it only had enough plates for one person. We had no house keeping for the five days we were there and had to use the same towels for the five days and we had to purchase toilet rolls ourselves. I understand that this a inexpensive place to stay but cleaning standard should be the same no matter where you stay. I would not have picked this location when booking , I didn’t pick this location. I am not happy

First day was not to be expected when the check in desk was a block away and it was raining out. After receiving the key to the apartment and settled in the rest of our stay was pleasant and comfortable. The place was spacious and clean. It’s no way like the pictures presented online. Much more casual and normal setting. Nothing fancy to the appeal. The location to the City Center and shopping centers is a short walk which makes it convenient. The washer come in handy but the stove was an issue. It didn’t work. Overall, we had a great time during our short vacation and the apartment was worth the price and stay. Thank you Aparthotel.

Beautiful city, apartments close to centre as well as shops and supermarkets. Room was right size for 2 people however when we arrived the bin had not been emptied and room not made up. Staff were friendly however we left our bags at reception after check out as we were not being picked up until later. Member of staff informed us that bags would be stored away. When we arrived back at the hotel waiting for our taxi I noticed the bags had not moved. Passports and valuables could have easily been taken. I would stay there again but just be mindful about leaving luggage

Was disappointed that the washer and dryer does not work 😩

Brilliant apartment. Spacious and offering all that one requires for a comfortable home from away from home stay. Close to the action. Christmas market 5 mins away.

The overall experience was "fine". The room was clean and the location was very walkable to the center. A few inconveniences and annoyances: 1) I reserved 2 rooms, of which they could only find one reservation when we checked in even though I had called to confirm our arrival that morning. 2) They couldn't find our reserved parking spot, also confirmed during our phone conversation. 3) We paid for breakfast but were not able to get breakfast the first day due to a late check-in (breakfast orders need to be placed by 6pm). This information would have been appreciated in one of the many pre-arrival conversations/emails. The money was not refunded and nothing close to an apology was even offered. 4) The days we did get breakfast, the meal was inconsistent. One day we were given coffee, as ordered, one day we were not. One day rolls and fruit were provided, one day they were not. 5) Construction was taking place on the exterior directly outside the room. The windows were covered with plastic and it was quite noisy. 6) The elevator was broken, no big deal, but the motion sensored lights in the stairwell and hallways were not coming on. Mild safety hazard and slightly creepy... Some of the staff were very pleasant, the room was comfortable and clean but overall it was an odd experience.

Lovely, modern, spacious and well presented apartment. Good position for the old city. Breakfast available and served in the apartment. Helpful staff.

Staff was friendly and helpful. Rooms were nicely decorated, clean and beds are comfortable. Kitchen is minimally equipped but enough to cook meals. Includes coffee machine.

Having read mixed reviews for this hotel, I now know why. We booked two rooms at the hotel and they varied enormously. One was booked for an extra day and we were lucky to be upgraded to a one bedroom apartment. It was superb. Loved the modern decor, the fridge (full-size), washing machine - everything. Even had two air-conditioners - one in the bedroom and the other in the lounge/kitchen area. The second room was also booked as air-conditioned but did not have one. The weather was very hot during our stay so this was important to us. The second room needed updating, appliances were not reliable and the kitchen did not even have all the expected equipment (eg frypan). Breakfast was delivered to the room as there was no common area (foyer, breakfast room). The standard varied from day to day.

Great stay. Pros: short walk to square; spacious, modern, clean, convenient. Parking available but we self-parked on the street for free. Small-ish building so never had to wait for an elevator. Windows opened, so got fresh air from outside. Washing machine was useful. Cons: area -uncertain about complete safety at night. One night, a car alarm kept going off. Bathroom in our unit was tight. Couldn't dry clothes once washed - does washer have a dry cycle? Had no instructions. No air conditioning wasn't a big issue since it was reasonably comfortable, but if it was sunny and 85, it would be hot. No English channels on Cable tv, but watched anyway to improve my Polish. Overall: would absolutely stay again!!!

Nice spacious, clean, and fully equipped apartment very close to town centre and shopping mall. The reception desk is open 24 hours and in the same building unlike some other serviced apartments. Friendly and helpful staff.

Great time, nice apartments lots to do in wroclaw

Everything was perfect nothing was bad.

Very pleasant stay. Close to the center

Overall it was fine. Good location, in the city center. Room was clean and modern. One thing was really bothering us- leaking shower. It was so loud that we were unable to sleep.

Great location very clean. Room simple but you get all you need. Super friendly staff

The room was very small for two, so do not go on the pictures on the website. We didn't have the facilities advertised on booking such as, hairdryer, 40 inch tv, air conditioning, only polish cable channels, dryer. My frustration was especially with the lack of a hairdryer, as I would have bought my own had I known! The reception apologised, but did absolutely nothing to rectify anything and put it down to the room we had ordered each time, implying we should have spent more, even though I had my booking confirmation in black and white what was included!!! Very disappointed with the accommodation.

One of the best places you can find....3 minute walk to the City Center and 2 minute walk to the Galerria. Clean rooms and has everything you need for an extended stay.

We staid for two nights while exploring Wrocław's old city. Overall a good experience at a very reasonable price.