What do past guests say about H15 Palace, a Luxury Collection Hotel, Krakow?

H15 Palace, a Luxury Collection Hotel, Krakow is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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H15 Palace, a Luxury Collection Hotel, Krakow

Name: H15 Palace, a Luxury Collection Hotel, Krakow
Address: ul. Sw. Jana 15, Województwo Małopolskie, Poland, 31-017, ul. Sw. Jana 15, Województwo Małopolskie, 31-017, Poland
Rating: 9.6

Hotels

9.6

/10

Exceptional

394 reviews

What Guests Say About Their Stay

Michal

10.0

/ 10

Very nice hotel. The staff was nice and helpful, only some things were too complicated (payment and claiming the malfunction of switches and lights in the bathroom). But overall great.

John

10.0

/ 10

Great hotel in a great location. Employees went out of their way to be accomodating.

jameson

10.0

/ 10

Absolutely amazing property. Their pool and spa services are incredible. Friendly and welcoming staff. Walking distance to everything. Everything was just perfect. You can tell they put a lot of effort into making sure every detail is high end. Would definitely stay again!

In the Area

See Map

ul. Sw. Jana 15, Województwo Małopolskie, Poland, 31-017

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

H15 Palace, a Luxury Collection Hotel, Krakow is located in area / city Lesser Poland Voivodeship. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in H15 Palace, a Luxury Collection Hotel, Krakow

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H15 Palace, a Luxury Collection Hotel, Krakow Address: Map & Location

ul. Sw. Jana 15, Województwo Małopolskie, Poland, 31-017

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Location

H15 Palace, a Luxury Collection Hotel, Krakow is located in area / city Lesser Poland Voivodeship.

About H15 Palace, a Luxury Collection Hotel, Krakow

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from H15 Palace, a Luxury Collection Hotel, Krakow exclusively for you.

H15 Palace, a Luxury Collection Hotel, Krakow is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at H15 Palace, a Luxury Collection Hotel, Krakow.

All facilities in H15 Palace, a Luxury Collection Hotel, Krakow

Others

Public Facilities

Others
Coffee shop
Elevator
Restaurant
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Tours
Multilingual staff
Luggage storage
24-hour Receptionist
Concierge

Things to Do

Romantic proposal packages
Indoor pool
Spa
Sauna
Pool sun loungers

Business Facilities

Conference room
Meeting rooms
Conference rooms

Food and Drinks

Bar
Breakfast

Connectivity

Free WiFi

General

Banquet

Shuttle Service

Airport transfer (surcharge)

Sports and Recreations

Fitness center

Accommodation Policy & General Information in H15 Palace, a Luxury Collection Hotel, Krakow

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for cooked-to-order breakfast: approximately PLN 180 for adults and PLN 90 for children
Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3)
Nearby parking fee: PLN 150 per day (656 ft away)
Pet fee: PLN 200 per pet, per day plus PLN 540 one-time cleaning fee
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at H15 Palace, a Luxury Collection Hotel, Krakow	70
Another facilities in H15 Palace, a Luxury Collection Hotel, Krakow	Others, Coffee shop, Smoke-free area, Safety deposit box, Laundry service

Frequently asked question in H15 Palace, a Luxury Collection Hotel, Krakow

What are available facilities at H15 Palace, a Luxury Collection Hotel, Krakow?

There are top facilites at H15 Palace, a Luxury Collection Hotel, Krakow such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at H15 Palace, a Luxury Collection Hotel, Krakow?

Check-in time at H15 Palace, a Luxury Collection Hotel, Krakow is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does H15 Palace, a Luxury Collection Hotel, Krakow provide breakfast?

Yes, H15 Palace, a Luxury Collection Hotel, Krakow provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of H15 Palace, a Luxury Collection Hotel, Krakow?

H15 Palace, a Luxury Collection Hotel, Krakow is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at H15 Palace, a Luxury Collection Hotel, Krakow?

H15 Palace, a Luxury Collection Hotel, Krakow has 70 rooms in total.

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More Reviews from Other Guests in H15 Palace, a Luxury Collection Hotel, Krakow

Overall Ratings & Reviews H15 Palace, a Luxury Collection Hotel, Krakow

Other sources (394)

9.6

Exceptional

From 394 reviews

Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews H15 Palace, a Luxury Collection Hotel, Krakow

Number of reviews per page

Top reviews

Michal

Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Very nice hotel. The staff was nice and helpful, only some things were too complicated (payment and claiming the malfunction of switches and lights in the bathroom). But overall great.

John

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel in a great location. Employees went out of their way to be accomodating.

jameson

Leisure with Partner

10.0

/10

Matteo

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Amazing location and beautiful, upscale hotel

lisa

Leisure Family

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

beautiful hotel with fabulous room. love the shower. received a nice welcome gift too

Manuel

Leisure with Friends

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

The property is very well maintain. Staff was very helpful. The breakfast was amazing.

Brie

Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

This is a great property in the best part of the Old Town. It is very easy to see all of Old Town. It is also easy to get to the rest of the city as the public transport is nearby. The hotel is also about two doors down from the museum. The property is interesting in the best way possible, architecturally and historically. Our room was quite large with all the amenities you'd expect from a property like this. Our morning breakfasts were wonderful. We had quite a buffet selection. We also had the option of individual orders of omlettes, etc. Hotel staff were attentive. Our concierge was helpful to us. She (I never got her name) helped book various excursions and more. The front desk, bell, and restaurant staff were great. We would go back there any time.

Linda

Leisure with Partner

8.0

/10

Reviewed 26 week(s) ago

We stayed at the H15 palace for 3 nights. Great location with easy access to town square, shopping etc. Train station is a 10 minute walk. The hotel was recently renovated. Our bathroom was super nice! Really enjoyed our stay.

peter

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Excellent stay

Judith

Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

A beautiful hotel that is a blend of old world charm and modern amenities. The staff is warm and welcoming without exception. I would plan another visit to Krakow just for the pleasure of staying here again.

John

Leisure with Partner

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Such helpful and friendly staff. Everything you could wish for in the room. Would not hesitate to recommend.

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Disclaimer

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