Altis Grand Hotel

Hotels
9.0
/10
Exceptional
960 reviews

What Guests Say About Their Stay

Patricia
10.0
/ 10
Loved it very attentive staff, very clean rooms, breakfast was incredible fantastic location. We were unlucky to be there the 28th April with the major blackout in Portugal and when we managed to arrive back to hotel from our day trip to sintra they were very attentive, had restaurant and cafetia opened serving salads & sandwiches xx
Dana
10.0
/ 10
Great property with friendly staff! We experienced some unusually rainy weather during part of our stay, so the indoor pool, sauna, and hot tub were wonderful amenities to have during the storm.
Jurgita
10.0
/ 10
We had great stay at the hotel. The staff were extremely helpful, friendly and nice. The facilities at hotel were very good, very clean. The room very comfortable too. The trip was to celebrate my husband’s 50 birthday. On the day of his birthday hotel surprised him with champagne and little cake, which was lovely. If we go back to Lisbon, we will stay in the hotel again for sure.
In the Area
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Rua Castilho, 11, São Mamede, Lisbon, Distrito de Lisboa, Portugal, 1269-072

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Altis Grand Hotel is located in area / city São Mamede. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Altis Grand Hotel

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Rua Castilho, 11, São Mamede, Lisbon, Distrito de Lisboa, Portugal, 1269-072
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Location


Altis Grand Hotel is located in area / city São Mamede.

About Altis Grand Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Altis Grand Hotel exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Altis Grand Hotel.

All facilities in Altis Grand Hotel

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Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Hot tub
  • Spa
  • Indoor pool
  • Turkish bath
  • Sauna

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

General

  • Banquet
  • Parking
  • Rooftop terrace
  • Parking (surcharge)

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

In-room Facilities

  • TV

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Altis Grand Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
  • Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property’s rooftop Terrace is closed seasonally from October to May.

The following facilities or services will be unavailable from August 1 2025 to August 26 2025 (dates subject to change):
  • One of the dining venues

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Altis Grand Hotel
300
Number of floors in Altis Grand Hotel
12
Another facilities in Altis Grand Hotel
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Altis Grand Hotel

What are available facilities at Altis Grand Hotel?
There are top facilites at Altis Grand Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Altis Grand Hotel?
The standard check-in time at Altis Grand Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Altis Grand Hotel provide breakfast?
Yes, Altis Grand Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Altis Grand Hotel

9.0
Exceptional
From 960 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

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Traveler Reviews Altis Grand Hotel

Number of reviews per page
20
40
Top reviews
Andrew
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Never disappoints.
Patricia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Loved it very attentive staff, very clean rooms, breakfast was incredible fantastic location. We were unlucky to be there the 28th April with the major blackout in Portugal and when we managed to arrive back to hotel from our day trip to sintra they were very attentive, had restaurant and cafetia opened serving salads & sandwiches xx
Read More
Doug
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A very nice hotel in a prime spot.
Ofer
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice to have USB plug by the bed but why the power shuts down when you turn off the light? No other power outlets by the bed. The carpet in the room smells bad.
Lewisowitz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is a very nice Hotel. The service staff was excellent.
Jonathan
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Short business trip. The room was spacious and clean and the hotel facilities were very enjoyable. Despite being on the 8th floor I never had to wait for a lift. I used the pool and sauna during the stay and both were spacious and not too busy. The top floor bar had a good ambience. Only slight problem was the A/C vent in my room rattling a lot, which I had to wiggle each night to stop. I should have reported this but as I was only on a short visit didn't bother.
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Dana
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great property with friendly staff! We experienced some unusually rainy weather during part of our stay, so the indoor pool, sauna, and hot tub were wonderful amenities to have during the storm.
Barbara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good overall but not amazing found the slipper under the bed from a previous occupant. Some fingerprints on the bathroom doors. Bathrooms need a bit of TLC at least mine. But I’m a bit OCD. Staff kind and polite and attentive. Breakfast very good. Location is good, but it’s a bit of walking to anything just as well that Taxis are cheap . Plus point it is quiet.You don’t get the noise from the street.We had a nice time and a couple of nice dinners in the downstairs restaurant. thank you to the staff on the front desk and a doorman always very kind and attentive.
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yu zhang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location. Great service.
Hector
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Greta hotel, rooftop bar is amazing and the location is great
Natascha
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We like the property very much. The room was large, very comfortable and had all the amenities available. The breakfast at the property was ok. There was a good selection, however, for a 5 star hotel, I thought the breakfast room was more like a conference room turned into a breakfast area. The bar on the 12th floor served great cocktails and their bar menu (food) was great. The downstairs Bistro was also very good. It was centrally located and we could get to the Hop On Hop Off very easily on foot. There were some nice restaurants in walking distance.
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Michelle
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is in a great location. Just one comment about the room, it was very dark and could benefit with more lighting.
Beunka
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice hotel, clean, walkable, and nice area.
sarah
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were amazing
Jurgita
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We had great stay at the hotel. The staff were extremely helpful, friendly and nice. The facilities at hotel were very good, very clean. The room very comfortable too. The trip was to celebrate my husband’s 50 birthday. On the day of his birthday hotel surprised him with champagne and little cake, which was lovely. If we go back to Lisbon, we will stay in the hotel again for sure.
Read More
Atiba
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very clean and staff were friendly.
holly
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Old and run down rooms but overall good !
Mohamadali
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good service, friendly stuff, clean rooms
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Amazing place to stay at. The staff is welcoming and helpful.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Amazing stay in a top property with outstanding service and friendly staff
Number of reviews per page
20
40

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Others 4 Altis Grand Hotel

Disclaimer

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