What do past guests say about Casa do Mercado?

Casa do Mercado is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Casa do Mercado

Name: Casa do Mercado
Address: Largo Camões, 21, Ponta Delgada (São Pedro), Ponta Delgada, Azores, Portugal, 9500-349, Largo Camões, 21, Azores, 9500-349, Portugal
Rating: 7.8

Hotels

7.8

/10

Pleasant

88 reviews

What Guests Say About Their Stay

Bryan

10.0

/ 10

Clean and quiet space in a great central location. Excellent value for the price.

Andrea

10.0

/ 10

The staff here were so incredibly nice and quick to respond to any questions or requests we had. We communicated via Whats ap (text) and that was convenient with the cell phone plan we purchased at the airport. There was no one at the concierge desk at this location but it didn’t matter with the convenience of texting when necessary. The facility is clean and the room was spacious and bright. The only negative were all the stairs to get to the upper floor for senior guests. Something to keep in mind if you are unable to climb up 2 flights of stairs with your luggage by yourself. The location is right in the city centre with lots of shops and restaurants all around. It is also close to the airport bus stop (5 min walk) and literally a 5 minute walk to the board walk/boats and all the restaurants along the water. The area was safe and definitely had all the cultural beauty surrounding it. We were just 5 mins away from where they had the beer fest/dj/welcome gates. Overall, great location, lovely place to stay, great staff and service.

maria

10.0

/ 10

Lovely and clean room in a great part of Ponta Delgada close to cafes, grocery stores. And the water!!

In the Area

See Map

Largo Camões, 21, Ponta Delgada (São Pedro), Ponta Delgada, Azores, Portugal, 9500-349

Main Facilities

24-Hour Front Desk

WiFi

Casa do Mercado is a hotel is located at Ponta Delgada (São Pedro). 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Casa do Mercado

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Casa do Mercado Address: Map & Location

Largo Camões, 21, Ponta Delgada (São Pedro), Ponta Delgada, Azores, Portugal, 9500-349

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General

Near Ponta Delgada Harbour

Location

When you stay at Casa do Mercado in Ponta Delgada, you'll be in the historical district, within a 15-minute walk of Ponta Delgada Harbour and Mercado da Graça. This hotel is 0.1 mi (0.2 km) from Ponta Delgada Marina and 0.2 mi (0.3 km) from Teatro Micaelense.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Mercado da Graça - 0.1 km / 0.1 mi
Teatro Micaelense - 0.3 km / 0.2 mi
Ponta Delgada Marina - 0.3 km / 0.2 mi
Igreja Matriz de São Sebastião - 0.3 km / 0.2 mi
Ponta Delgada City Gates - 0.4 km / 0.3 mi
Portas do Mar - 0.4 km / 0.3 mi
Carlos Machado Museum - 0.4 km / 0.3 mi
Ponta Delgada City Hall - 0.5 km / 0.3 mi
University of the Azores - 0.5 km / 0.3 mi
Bell Tower - 0.5 km / 0.3 mi
Sinagoga Sahar Hassamain - 0.5 km / 0.3 mi
College Jesuit Church - 0.8 km / 0.5 mi
Santuário do Senhor Santo Cristo dos Milagres - 0.9 km / 0.5 mi
Nossa Senhora da Esperanca Convent - 0.9 km / 0.6 mi
Ponta Delgada Harbour - 1.1 km / 0.7 mi

The nearest major airport is Joao Paulo II Airport (PDL) - 5.7 km / 3.6 mi

Facilities

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.

Dining

Continental breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 11 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

All facilities in Casa do Mercado

Common Space

Lobby

Exterior

Others

Restaurant

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Terrace

Public Facilities

Smoke-free area

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in Casa do Mercado

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, Contactless check-in is available, No elevators

Fee for continental breakfast: approximately EUR 10 for adults and EUR 5 for children
Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Casa do Mercado	11
Another facilities in Casa do Mercado	Breakfast, Free WiFi, Terrace, Smoke-free area, 24-hour Receptionist

Frequently asked question in Casa do Mercado

What are available facilities at Casa do Mercado?

There are top facilites at Casa do Mercado such as 24-Hour Front Desk, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Casa do Mercado?

Check-in time at Casa do Mercado is staring from 14:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Casa do Mercado provide breakfast?

Yes, Casa do Mercado provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Casa do Mercado?

Casa do Mercado is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Casa do Mercado?

Casa do Mercado has 11 rooms in total.

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More Reviews from Other Guests in Casa do Mercado

Overall Ratings & Reviews Casa do Mercado

Other sources (88)

7.8

Pleasant

From 88 reviews

Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.0

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Traveler Reviews Casa do Mercado

Number of reviews per page

Top reviews

Antonio

Leisure Family

2.0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

This is not a hotel. This is a regular building remodeled as individual rooms. There are no personal interactions with any human being, although the place is advertised at the Expedia website as having a front desk attended 24/7, which is plain false. Access into the building is obtained through a code provided via WhatsApp, meaning that you need a functional cell phone in the Azores (some European sim cards will not work here); the code provided opens a box where a key attached to a chain is used to open the street door. Stairs with no elevator will give you access to the room assigned to you: you will find the door open with the key in the inside lock. Again, this place provides nothing other than a bed under a roof, at a price similar or higher than the cost of a room at real hotels, with front desks and personal services just a block away. Never again.

Dyanna

Leisure

4.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Just avoid. While the location is KEY it stops there; as mentioned, terrible non consistent wifi, a bed sheet that was too small for the bed, stained rusty sheets that were also torn, musty towels; the BEST part about my room was the roof window, but you’re barely allowed to use it because of bugs (which is fair!); as mentioned, zero amenities and the stairs are incredibly deep and terrible to navigate. The kitchen is in need of deep repair and while there’s a fridge, it’s not clear whose food is whose. For a “4 star hotel” I expected a hell of a lot more AND reception AND amenities; I considered checking out and staying elsewhere at a cost.

Teresa

Leisure Family

4.0

/10

Reviewed 90 week(s) ago

Expedia Group verified review

Room should have a fridge. Newer sheets, better pillows, new bed covers. Front door lock needs updating, difficult to open with keys provided in lock box.

Emily

Leisure with Partner

8.0

/10

Reviewed 91 week(s) ago

Expedia Group verified review

They were very helpful when I had questions and the location was excellent!

KASIA

Leisure Family

4.0

/10

Reviewed 91 week(s) ago

Expedia Group verified review

Let’s get new towels, clean the chairs, update some furnishings (sofa sleeper) and new bedding! Also, we had the same breakfast options (meats and bread) five days in the row.

Christa

Leisure

8.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

The hotel is in a great location. The staff were very helpful and made sure we got a taxi for our early morning trip to the airport. We unfortunately got one of the attic rooms. It was very small and slanted because of the roof. Both my sister and I bumped our heads before getting used to the way the room slopes. We got a chance to look in other rooms and they were very spacious and beautiful. Also the second set of stairs is very steep! Hard to bring luggage up! Overall a very nice and convenient place to stay!

Lucy

Friends and Family Family

2.0

/10

Reviewed 92 week(s) ago

Hotels.com verified review

This hotel specifically states it has a24/7 reception front desk, it does not. For our trip we required a hotel with 24/7 reception, This was crucial for us as we were traveling with a small child. However, upon arrival, we found that this was not the case. Nor was anyone available to meet us, as a result we had no information about our room. A telephone reception operates 0930-0130 as stated on a poster on a table. This clearly does not meet the advertised 24/7 front desk service. We decided not to stay and requested a refund, but the hotel refused several times claiming that it meant something else. I would not recommend this hotel based on their failure to provide the services as advertised.

Steve

10.0

/10

Reviewed 95 week(s) ago

Expedia Group verified review

Nice property

Ricky

Leisure with Partner

2.0

/10

Reviewed 98 week(s) ago

Expedia Group verified review

Definitely DO NOT recommend. The property is in a very bad condition, infested by termites and bugs. It badly needs renovation. I am really shocked how it falls under the 4 star hotel category in Google with an ‘Excellent’ 8.6 rating in Expedia. I have photos and videos of the termites/termite wings even after getting the room cleaned. The bathroom window would not shut completely (it needs to be reinstalled and sealed properly) which made it worse and all the bugs kept coming in. We requested for another room/building but there was no availability. The only good thing about this place is the responsiveness of the staff, they were nice and polite. Hugo was amazing and very helpful, helped us get another room for one night when the situation was very bad. Expedia should downgrade the rating of this property.

Alice

with Partner

4.0

/10

Reviewed 99 week(s) ago

Hotels.com verified review

Upon arrival we were told that there had been a kitchen disaster, though this didn’t really affect us. What was a disappointment was the one pager on termites which were present and we saw flying around, the shower that pooled water instead of draining and the rock hard pillows. All of these factors led to an uncomfortable stay and we regret booking this accommodation. We tried to ask for assistance with the drain and getting other pillows and it was not offered.

Jose A.

Leisure with Partner

2.0

/10

Reviewed 99 week(s) ago

Expedia Group verified review

Was there 7 nights shower never drained well had to turn water on and off every 15 seconds it was ridicules talk to manager never did anything about it , place is very old outdated, I’ll never stay there again that’s for sure.

Alice

with Partner

4.0

/10

Reviewed 100 week(s) ago

Hotels.com verified review

Bryan

Leisure with Partner

10.0

/10

Reviewed 105 week(s) ago

Expedia Group verified review

Clean and quiet space in a great central location. Excellent value for the price.

Robert

Leisure

10.0

/10

Reviewed 107 week(s) ago

Expedia Group verified review

The staff are friendly, helpful and accommodating.

Carmichael

Leisure with Children

8.0

/10

Reviewed 110 week(s) ago

Expedia Group verified review

Great location. Some minor cosmetic issues with the unit itself but kept clean. Staff was attentive but have limited servicing hours. Responses may be delayed depending on when your questions are sent. One little negative is that there is no elevator. This is expected , however, as most locations in city center will not have elevators unless staying in a hotel. I planning on staying in units 8 or above, be prepared to walk up multiple flights of stairs with luggage.

Denny

Leisure

8.0

/10

Reviewed 131 week(s) ago

Expedia Group verified review

Nice property and helpful staff. Great value stay for the cost. I would stay there again.

Andrea

Leisure with Friends

10.0

/10

Reviewed 143 week(s) ago

Expedia Group verified review

Shahla

Leisure with Partner

4.0

/10

Reviewed 187 week(s) ago

Expedia Group verified review

First the bad: Check-in is a hassle if you don’t have wifi or data. Expected to message them upon arrival for them to let you in. If you don’t have wifi you can’t easily message. I had messaged asking if I can check in early. They said no, which was fine. I showed up right at 2, messaged them but no answer for 4min. I called and they finally came by (they aren’t at the apartments but a few minutes away). Getting wifi to message and call for me who did not want to pay for data overseas was an issue. Also, parking is an issue. You have to go a few streets over to find parking. The good: Clean property, spacious and beautiful rooms. They had wine in the room for us and some water, which was really nice.

maria

Leisure with Partner

10.0

/10

Reviewed 194 week(s) ago

Expedia Group verified review

Lovely and clean room in a great part of Ponta Delgada close to cafes, grocery stores. And the water!!

Patrick

Leisure with Friends

10.0

/10

Reviewed 202 week(s) ago

Expedia Group verified review

Very clean, very quiet and all round great stay!

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Disclaimer

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