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Casa do Mercado
Hotels
7.8
/10
Pleasant
88 reviews
What Guests Say About Their Stay
Bryan
10.0
/ 10
Clean and quiet space in a great central location. Excellent value for the price.
Andrea
10.0
/ 10
The staff here were so incredibly nice and quick to respond to any questions or requests we had. We communicated via Whats ap (text) and that was convenient with the cell phone plan we purchased at the airport. There was no one at the concierge desk at this location but it didn’t matter with the convenience of texting when necessary. The facility is clean and the room was spacious and bright. The only negative were all the stairs to get to the upper floor for senior guests. Something to keep in mind if you are unable to climb up 2 flights of stairs with your luggage by yourself. The location is right in the city centre with lots of shops and restaurants all around. It is also close to the airport bus stop (5 min walk) and literally a 5 minute walk to the board walk/boats and all the restaurants along the water. The area was safe and definitely had all the cultural beauty surrounding it. We were just 5 mins away from where they had the beer fest/dj/welcome gates. Overall, great location, lovely place to stay, great staff and service.
maria
10.0
/ 10
Lovely and clean room in a great part of Ponta Delgada close to cafes, grocery stores. And the water!!
In the Area
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Largo Camões, 21, Ponta Delgada (São Pedro), Ponta Delgada, Azores, Portugal, 9500-349
Main Facilities
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24-Hour Front Desk
WiFi
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Available Room Types in Casa do Mercado
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What's around Casa do Mercado
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Largo Camões, 21, Ponta Delgada (São Pedro), Ponta Delgada, Azores, Portugal, 9500-349
Discover More About Casa do Mercado
Location
Casa do Mercado is a hotel in a good neighborhood, which is located at Ponta Delgada (São Pedro).
About Casa do Mercado
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Get precious and unforgettable moment during your stay at Casa do Mercado.
All facilities in Casa do Mercado
Others
Public Facilities
- Smoke-free area
- Others
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Terrace
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in Casa do Mercado
Important Note
- Fee for continental breakfast: approximately EUR 10 for adults and EUR 5 for children
- Rollaway bed fee: EUR 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
- This property accepts credit cards, debit cards, and cash
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Casa do Mercado | 11 |
Another facilities in Casa do Mercado | Smoke-free area, Others, Breakfast, Free WiFi, Terrace |
Frequently asked question in Casa do Mercado
What are available facilities at Casa do Mercado?
There are top facilites at Casa do Mercado such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Casa do Mercado?
The standard check-in time at Casa do Mercado is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Casa do Mercado provide breakfast?
Yes, Casa do Mercado provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Casa do Mercado
Other sources (88)
7.8
Pleasant
From 88 reviews
Cleanliness
8.4
Room Comfort
8.0
Service and Facilites
8.0
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Traveler Reviews Casa do Mercado
Number of reviews per page
20
40
Top reviews
Antonio
Leisure Family
2.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
This is not a hotel. This is a regular building remodeled as individual rooms. There are no personal interactions with any human being, although the place is advertised at the Expedia website as having a front desk attended 24/7, which is plain false. Access into the building is obtained through a code provided via WhatsApp, meaning that you need a functional cell phone in the Azores (some European sim cards will not work here); the code provided opens a box where a key attached to a chain is used to open the street door. Stairs with no elevator will give you access to the room assigned to you: you will find the door open with the key in the inside lock. Again, this place provides nothing other than a bed under a roof, at a price similar or higher than the cost of a room at real hotels, with front desks and personal services just a block away. Never again.
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Dyanna
Leisure
4.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Just avoid.
While the location is KEY it stops there; as mentioned, terrible non consistent wifi, a bed sheet that was too small for the bed, stained rusty sheets that were also torn, musty towels; the BEST part about my room was the roof window, but you’re barely allowed to use it because of bugs (which is fair!); as mentioned, zero amenities and the stairs are incredibly deep and terrible to navigate. The kitchen is in need of deep repair and while there’s a fridge, it’s not clear whose food is whose.
For a “4 star hotel” I expected a hell of a lot more AND reception AND amenities; I considered checking out and staying elsewhere at a cost.
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Teresa
Leisure Family
4.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Room should have a fridge. Newer sheets, better pillows, new bed covers. Front door lock needs updating, difficult to open with keys provided in lock box.
Emily
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
They were very helpful when I had questions and the location was excellent!
KASIA
Leisure Family
4.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Let’s get new towels, clean the chairs, update some furnishings (sofa sleeper) and new bedding! Also, we had the same breakfast options (meats and bread) five days in the row.
Christa
Leisure
8.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
The hotel is in a great location. The staff were very helpful and made sure we got a taxi for our early morning trip to the airport. We unfortunately got one of the attic rooms. It was very small and slanted because of the roof. Both my sister and I bumped our heads before getting used to the way the room slopes. We got a chance to look in other rooms and they were very spacious and beautiful. Also the second set of stairs is very steep! Hard to bring luggage up! Overall a very nice and convenient place to stay!
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Lucy
Friends and Family
2.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
This hotel specifically states it has a24/7 reception front desk, it does not. For our trip we required a hotel with 24/7 reception,
This was crucial for us as we were traveling with a small child.
However, upon arrival, we found that this was not the case. Nor was anyone available to meet us, as a result we had no information about our room.
A telephone reception operates 0930-0130 as stated on a poster on a table.
This clearly does not meet the advertised 24/7 front desk service. We decided not to stay and requested a refund, but the hotel refused several times claiming that it meant something else.
I would not recommend this hotel based on their failure to provide the services as advertised.
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Steve
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Nice property
Ricky
Leisure with Partner
2.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Definitely DO NOT recommend. The property is in a very bad condition, infested by termites and bugs. It badly needs renovation. I am really shocked how it falls under the 4 star hotel category in Google with an ‘Excellent’ 8.6 rating in Expedia. I have photos and videos of the termites/termite wings even after getting the room cleaned.
The bathroom window would not shut completely (it needs to be reinstalled and sealed properly) which made it worse and all the bugs kept coming in.
We requested for another room/building but there was no availability.
The only good thing about this place is the responsiveness of the staff, they were nice and polite. Hugo was amazing and very helpful, helped us get another room for one night when the situation was very bad. Expedia should downgrade the rating of this property.
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Jose A.
Leisure with Partner
2.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Was there 7 nights shower never drained well had to turn water on and off every 15 seconds it was ridicules talk to manager never did anything about it , place is very old outdated, I’ll never stay there again that’s for sure.
Alice
4.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Upon arrival we were told that there had been a kitchen disaster, though this didn’t really affect us. What was a disappointment was the one pager on termites which were present and we saw flying around, the shower that pooled water instead of draining and the rock hard pillows. All of these factors led to an uncomfortable stay and we regret booking this accommodation. We tried to ask for assistance with the drain and getting other pillows and it was not offered.
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Bryan
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Clean and quiet space in a great central location. Excellent value for the price.
Robert
Leisure
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
The staff are friendly, helpful and accommodating.
Carmichael
Leisure with Children
8.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Great location. Some minor cosmetic issues with the unit itself but kept clean. Staff was attentive but have limited servicing hours. Responses may be delayed depending on when your questions are sent. One little negative is that there is no elevator. This is expected , however, as most locations in city center will not have elevators unless staying in a hotel. I planning on staying in units 8 or above, be prepared to walk up multiple flights of stairs with luggage.
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Denny
Leisure
8.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Nice property and helpful staff. Great value stay for the cost. I would stay there again.
Andrea
Leisure with Friends
10.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
The staff here were so incredibly nice and quick to respond to any questions or requests we had. We communicated via Whats ap (text) and that was convenient with the cell phone plan we purchased at the airport. There was no one at the concierge desk at this location but it didn’t matter with the convenience of texting when necessary. The facility is clean and the room was spacious and bright. The only negative were all the stairs to get to the upper floor for senior guests. Something to keep in mind if you are unable to climb up 2 flights of stairs with your luggage by yourself. The location is right in the city centre with lots of shops and restaurants all around. It is also close to the airport bus stop (5 min walk) and literally a 5 minute walk to the board walk/boats and all the restaurants along the water. The area was safe and definitely had all the cultural beauty surrounding it. We were just 5 mins away from where they had the beer fest/dj/welcome gates. Overall, great location, lovely place to stay, great staff and service.
Read More
Shahla
Leisure with Partner
4.0
/10
Reviewed 143 week(s) ago
Expedia Group verified review
First the bad:
Check-in is a hassle if you don’t have wifi or data. Expected to message them upon arrival for them to let you in. If you don’t have wifi you can’t easily message.
I had messaged asking if I can check in early. They said no, which was fine. I showed up right at 2, messaged them but no answer for 4min. I called and they finally came by (they aren’t at the apartments but a few minutes away).
Getting wifi to message and call for me who did not want to pay for data overseas was an issue.
Also, parking is an issue. You have to go a few streets over to find parking.
The good:
Clean property, spacious and beautiful rooms.
They had wine in the room for us and some water, which was really nice.
Read More
maria
Leisure with Partner
10.0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
Lovely and clean room in a great part of Ponta Delgada close to cafes, grocery stores. And the water!!
Patrick
Leisure with Friends
10.0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
Very clean, very quiet and all round great stay!
Kristin
Leisure with Children
6.0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
Very clean, lovely decor and architecture, but basic amenities like shampoo/lotion or even coffee pods for the coffee maker not available. Full kitchen but no salt, pepper, cooking oil, etc. Room to improve!
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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