Casa Melo Alvim by Unlock Hotels

Hotels
9.2
/10
Exceptional
250 reviews

What Guests Say About Their Stay

Maaya
10.0
/ 10
A little bit of a mix up on my reservation, however, Pedro went above and beyond to help sort it out. The hotel is amazing!
Lori
10.0
/ 10
This is my second stay at this hotel and I continue to love the quality of the service and rooms. I selected a larger room and it was so nice to hang out in. The location of the hotel is perfect - right off Camino trail. The breakfast very good and had lots to offer.
tony
10.0
/ 10
The reception was very nice and very helpful for us (we don’t speak Portuguese). Clean hotel and delicious breakfast.
In the Area
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Av. Conde da Carreira, 28, Viana do Castelo (Monserrate), Viana do Castelo, Distrito de Viana do Castelo, Portugal, 4900-343

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Casa Melo Alvim by Unlock Hotels is located in area / city Viana do Castelo (Monserrate). 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Casa Melo Alvim by Unlock Hotels Address: Map & Location

Av. Conde da Carreira, 28, Viana do Castelo (Monserrate), Viana do Castelo, Distrito de Viana do Castelo, Portugal, 4900-343
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Discover More About Casa Melo Alvim by Unlock Hotels

Location


Casa Melo Alvim by Unlock Hotels is located in area / city Viana do Castelo (Monserrate).

About Casa Melo Alvim by Unlock Hotels

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Casa Melo Alvim by Unlock Hotels exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Casa Melo Alvim by Unlock Hotels.

All facilities in Casa Melo Alvim by Unlock Hotels

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Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Garden
  • Library
  • Pool sun loungers

General

  • Banquet
  • Parking
  • Parking (surcharge)

Business Facilities

  • Meeting facilities
  • Conference rooms
  • Business center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Casa Melo Alvim by Unlock Hotels

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 10 per day
  • Nearby parking fee: EUR 10 per day (1640 ft away)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 1.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a smoke detector

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:
  • Sunday - Tuesday: 7:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Casa Melo Alvim by Unlock Hotels
20
Number of floors in Casa Melo Alvim by Unlock Hotels
3
Another facilities in Casa Melo Alvim by Unlock Hotels
Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff

Frequently asked question in Casa Melo Alvim by Unlock Hotels

What are available facilities at Casa Melo Alvim by Unlock Hotels?
There are top facilites at Casa Melo Alvim by Unlock Hotels such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Casa Melo Alvim by Unlock Hotels?
Check-in time at Casa Melo Alvim by Unlock Hotels is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Casa Melo Alvim by Unlock Hotels provide breakfast?
Yes, Casa Melo Alvim by Unlock Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Casa Melo Alvim by Unlock Hotels?
Casa Melo Alvim by Unlock Hotels is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Casa Melo Alvim by Unlock Hotels have?
Casa Melo Alvim by Unlock Hotels has 3 floors.
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More Reviews from Other Guests in Casa Melo Alvim by Unlock Hotels

9.2
Exceptional
From 250 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.2

Service and Facilites

9.4

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Traveler Reviews Casa Melo Alvim by Unlock Hotels

Number of reviews per page
20
40
Top reviews
robert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to shopping and rail. Beer pub next door is bonus. Walking distance to Main old town strip
Maaya
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

A little bit of a mix up on my reservation, however, Pedro went above and beyond to help sort it out. The hotel is amazing!
Lori
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This is my second stay at this hotel and I continue to love the quality of the service and rooms. I selected a larger room and it was so nice to hang out in. The location of the hotel is perfect - right off Camino trail. The breakfast very good and had lots to offer.
tony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The reception was very nice and very helpful for us (we don’t speak Portuguese). Clean hotel and delicious breakfast.
Curt
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Fantastic hotel built in the 1510 mansion. Giant stone block walls and beautiful exotic wood floors. It is a fantastic hotel.
MAYRA
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Terrible attitude of the check in man.
rachel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The staff so kind and informative. Great location by train station & funicular. Restaurant& bar just on the first floor. Breakfast good. I liked how the rooms were authenticly staged.
Joanna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Wonderful staff and service. Property is across from train station, parking accessible and adjacent to main street.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The team at the front desk area were wonderful. So friendly and professional. The building still looks great but the beds and pillows are old, squeaky and soft. Br
Nina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

I liked everything! Receptionists, very professional. Hotel itself wonderful! Breakfast delicious! The swimming pool area perfect to refresh your skin during the hot days! Hotel very secure and safe! All touristic areas very attractive! Lovely city of Viana do Castelo!
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Unique setting.
Ismênia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Amazing!
Barbara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

All was fine
Nathan
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Very friendly staff, clean room, and relatively comfortable bed (for a European hotel). The views from the room were really nice, and location was great. The off-site parking was a little challenging.
Chris
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The electricity was not working in the first room. We were upgraded to a bigger room but here the air conditioning was ineffective. It was at the time of year (mid-April) when the system needed changing from heating to cooling. This change had not yet been effected. The staff were helpful and offered us an electric fan. The curtains were hung badly - not what you expect in a 4* hotel. However, overall we enjoyed our stay.
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Nick
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Beautiful
Vicente
2.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

I booked one of the top tier accommodation in this “hotel” - the Prestige Apartment- for a comfortable and upscale 4 night stay and what a got was the opposite - an awful nightmare. The hotel has an amazing location in the city of Viana but the positives end here. My room was located in an adjacent building and it was a run down apartment as far as it can be from a “prestige apartment” with worn out tacky furniture and no internet service. I had to work remotely during my stay so I told the reception employee, Sr Rui Braga, about the internet issue and night after night I was unable to work because there was no internet at all in my room or very weak and inconsistent internet. So for the first 2 nights I ended sitting in the hotel lobby, that was empty like most rooms in the hotel, and worked until late using the WiFi available in that area. In the third night I was to tired to argue and request them to fix this issue that I just didn’t work and in the next morning, I decided to leave and spend my final night in another hotel that could provide decent internet service. I left early in the morning and no one was available to check me out, so I left my information and later got an email letting me know that I would have to pay for the last night (the fourth night) since my reservation was no refundable. What?! I didn’t leave because I wanted to, I left because the hotel is a dump that can’t even provide basic internet to guests. I had no choice.
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Nancy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

We loved staying here. Great location and helpful staff
Jeanna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

This is a wonderful hotel in a historic building. The hotel has a beer garden and a pool, and is walking distance from many dining options. The staff was friendly and helpful. I wish we had more time there!
Jacinda
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

This is such a beautiful hotel but what made it so great was definitely the excellent customer service from Rui and the team.They went above and beyond and it really does make a difference. I stayed the next night at another hotel the next town over and it really wasn't the same at all. I highly recommend this hotel and a service it provided.
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.