Eurostars Universal Lisboa

Hotels
9.0
/10
Exceptional
1,022 reviews

What Guests Say About Their Stay

Gary
10.0
/ 10
The staff was very accommodating, room was nice size and clean And was close enough for shopping and restaurants. The one downside was bar drinks and restaurant was way overpriced priced. Maybe explains why there were only 2 other people eating. It also didn’t open until 7:30PM. Which may be the norm in Portugal but not in US. The breakfast buffet was great! Well worth the price!
Vanessa
10.0
/ 10
I have stayed here several times since it opened a few years ago, very close to airport, lovely roof top pool. A little further away from downtown Lisbon, but the city is small every thing is relatively close (compared to London) metro nearby , large shopping Mall (Vasco da Gama), Oriente is a nice area, at night time plenty of places to eat and Bars, I recommend a stroll at Parque das nações.
Joseph
10.0
/ 10
The hotel turned out as expected. Clean and comfortable room and beds. Daily cleaning service. Good breakfast. A few nice facilities such as fitness room and sauna etc. at the 15th floor. The only downside is that we feel it's a bit overpriced.
In the Area
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Avenida do D. Joao 11 (13), lote 1.12.01, Santa Maria Dos Olivais, Lisbon, Distrito de Lisboa, Portugal, 1990-221

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Eurostars Universal Lisboa is a hotel in a good neighborhood, which is located at Santa Maria dos Olivais. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Eurostars Universal Lisboa

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Avenida do D. Joao 11 (13), lote 1.12.01, Santa Maria Dos Olivais, Lisbon, Distrito de Lisboa, Portugal, 1990-221
Others Eurostars Universal Lisboa
Others 2 Eurostars Universal Lisboa

Discover More About Eurostars Universal Lisboa

Location


Eurostars Universal Lisboa is a hotel in a good neighborhood, which is located at Santa Maria dos Olivais.

About Eurostars Universal Lisboa

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Eurostars Universal Lisboa exclusively for you.

Get precious and unforgettable moment during your stay at Eurostars Universal Lisboa.

All facilities in Eurostars Universal Lisboa

Others Eurostars Universal Lisboa
Others

General

  • Smoking area
  • Rooftop terrace
  • Parking
  • Banquet
  • Parking (surcharge)

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Spa
  • Pool sun loungers

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Business center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Eurostars Universal Lisboa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
16:00 - 00:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eurostars Universal Lisboa
189
Number of floors in Eurostars Universal Lisboa
15
Another facilities in Eurostars Universal Lisboa
Smoking area, Rooftop terrace, Parking, Banquet, Parking (surcharge)

Frequently asked question in Eurostars Universal Lisboa

What are available facilities at Eurostars Universal Lisboa?
There are top facilites at Eurostars Universal Lisboa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Eurostars Universal Lisboa?
The standard check-in time at Eurostars Universal Lisboa is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does Eurostars Universal Lisboa provide breakfast?
Yes, Eurostars Universal Lisboa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Eurostars Universal Lisboa

9.0
Exceptional
From 1,022 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.0

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Traveler Reviews Eurostars Universal Lisboa

Number of reviews per page
20
40
Top reviews
GLORIA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent
Gary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very accommodating, room was nice size and clean And was close enough for shopping and restaurants. The one downside was bar drinks and restaurant was way overpriced priced. Maybe explains why there were only 2 other people eating. It also didn’t open until 7:30PM. Which may be the norm in Portugal but not in US. The breakfast buffet was great! Well worth the price!
Read More
Vanessa
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I have stayed here several times since it opened a few years ago, very close to airport, lovely roof top pool. A little further away from downtown Lisbon, but the city is small every thing is relatively close (compared to London) metro nearby , large shopping Mall (Vasco da Gama), Oriente is a nice area, at night time plenty of places to eat and Bars, I recommend a stroll at Parque das nações.
Read More
Joseph
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel turned out as expected. Clean and comfortable room and beds. Daily cleaning service. Good breakfast. A few nice facilities such as fitness room and sauna etc. at the 15th floor. The only downside is that we feel it's a bit overpriced.
KEN
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel, with very nice and helpful staff (Vivania and Antonio). Would definitely stay here again. The only disappointment is that the Rooftop was closed while we were here so no swimming nor rooftop bar. This was a disappointment as we booked this hotel to take advantage of this feature.
Elzafir
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The employees of the hotel was very knowledgeable and friendly.
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We arrived the day of the power outage and amid all the chaos, the staff were patient, pleasant and had smiles on their faces even when guests were yelling at them for an event that was completely out of their control.
Regina CM
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A most memorable stay with staff being the friendliest and mist helpful we have ever experienced. My brother in law celebrated his birthday in Lisbon and by just a mention of this they had a surprise for him done in such a smart way. We cannot praise them enough. They were just fantastic!!! Thank you do much! ❤️
Pauline
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is an absolutely beautiful hotel with amazing customer service!
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel was booked for roof pool, it is the photograph icon for the property but when we got there we were told it’s closed. But no discount was given. So for 2 nights we paid for opportunity to swim and could not. This really was let down and not good of hotel to not advertise or notify close to booking as i would have picked hotel with pool. Not happy for price paid.
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Tariq
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel in the Parque das Nações area. The area has excellent restaurants, bars and cafes and close to attractions such as cable car, science museum and the oceanarium.
Linda
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing stay a lovely hotel. Staff were very helpful. It is too bad the roof top area was closed due to construction but will take advantage of it the next time we travel to Lisbon.
Christopher
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

While its a lovely hotel we were disappointed not to be notified that pool was closed till warmer weather even though some people just like to swim and if you have nothing indoors well out is next best ...compared to being told to go swim in the sea!!! Also smell out side of hotel was an awful sewage type smell just before you walked in and we felt that should be addressed. Staff were great but I thought menu needs to be better
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Siobhan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We specifically booked this hotel because it had a pool and there was nowhere stating that the pool was closed. The hotel was gorgeous though.
Ashley
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pool not operational, tiny gym - equipment broken, not much to do in the area- no way this is a 5 star property!
Xunxuan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room is below average.
Inge Elli
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This property is fantastic! A true 5 star hotel with everything one could want. The breakfast is outstanding and plentiful and all the staff is beyond helpful and friendly. A superb experience.
CARLOS
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excelente
Parisima
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean hotel, great breakfast, Staff were overall friendly except new staff Melissa, she just wanted to brush you off if you have any questions. Pool was under maintenance and Ofcourse when you book your hotel you have no idea it’s going to happen! Heat wrack in the bathroom also was not working. But overall very pleasant experience with them.
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quang
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Located near a train station, this area offers an exceptional location, ensuring safety and cleanliness. It boasts a variety of local restaurants and a shopping centre that remains open until midnight. Would stay here again
Number of reviews per page
20
40

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Others 4 Eurostars Universal Lisboa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.