The Views Baia - Adults Only

Exceptional. Friendly and attentive staff. Super facilities including restaurant, guest room and spa. Thank you.

We stayed here for about a week and it was a lovely stay. Super relaxing and overall great service.

My partner and I stayed at The Views Baía Hotel from Saturday, 10 May to Thursday, 15 May, and while the hotel had several positive aspects, a number of avoidable shortcomings prevented our experience from being truly memorable. Unfortunately, our stay got off to a poor start. Upon arriving, we were greeted with a blunt “Passports” from the front desk staff, with little to no further conversation apart from a brief mention of the visitor tax and the optional no-cleaning policy. I had to prompt questions regarding things like hotel parking, and overall, the interaction felt cold and transactional. A smile or even a “welcome” after a long day of travel would have gone a long way. Sadly, the check-out experience was almost identical—no inquiry about our stay or any farewell, just a bill and a goodbye. There were a few puzzling service moments during our stay. When we asked for an iron and ironing board, we were told that a single iron was available—but only in a service room on the 3rd floor of this 11-floor hotel, and it couldn't be brought to the room. Another odd instance involved a staff member knocking repeatedly just to hand over a single wrapped chocolate—nice idea, but a little overbearing in delivery. The Views Baía has potential—it’s well-situated, the facilities are modern, and the “no cleaning” discount was a unique perk. However, the lack of warmth in service, combined with a few service and comfort issues, kept this from being the relaxing and special stay. 3/5

Great view and room for the price. Exceeded my expectation

The spa is amazing! Definitely make use of it - we only stayed one night at the end of our holiday and it was perfect to relax in the pool, sauna area and gym

Fabulous adults only hotel. Super friendly with a green eco approach with cleaning the rooms, towels etc. We enjoyed buffet breakfast style restaurant with menu options too. The Michelin restaurant Desarma was the best experience, we added the wine flight to complete a special Birthday for my partner. It was a tad Nicer than The William restaurant at the Belmond Hotel. My score 4 stars for cleaning only because the windows were bit dirty and the floor around the windows where the tables are was quite dusty. Easy to walk down to town although up hill coming back, but do able. Taxis plentiful everywhere.

A great 3 night stay. We loved the location - super views but very easy to walk into the town to explore! We were able to park our car on site too which was a real bonus. Our room was clean comfortable and we had a lovely view of the port. We enjoyed the pool and terrace on our last day. One suggestion and that's for more information to be given on the Spa facilities. We thought they were great but sadly only found out about them at the very end of our stay. I have to mention the breakfast buffet. It was amazing. So much choice, catering for all tastes with great staff too If we returned to Funchal we would definitely stay here.

Absolutely fantastic, stunning views and the staff were extremely helpful! :)

Can’t recommend enough - the location is fantastic (despite the uphill walk on the way back from town) for visiting, the rooms are super spacious and clean, the breakfast has a good range of options and price wise it’s such good value for money. Above all though, the staff genuinely care and will go above and beyond to help - I want to give a special shout out to “Andreia” who really helped my family and I out on several occasions, it seems she works all hours because she’s always at the desk! I hope she sees this because she was truly wonderful at her job and didn’t care we asked so many questions! No need to look elsewhere, you can book this hotel and I promise you’ll be pleased.

Amazing hotel, views and food. Prices were reasonable and staff attentive. Second time we have booked and not the last.

Hotel was good, downside was the balcony, It was only big enough for a chair that faced the wall. Loved the eco friendlyness, we opted to not have the towel change everyday. Room was not that clean when we arrived. Hotels.com said the hotel had a VIP facility for gold status. I emailed hotel prior to arrival to confirm this. They said they did not offer this

The quality of this hotel was superb, better than the 5* we stayed in previously. The spa facilities are immaculate (heated indoor pool, sauna, steam room, ice bucket, four seasons shower etc.) – the only thing is it can get quite slippery due to the tiling so recommend wearing slippers/sea shoes. Breakfast was nice. We had the buffet one night and it was also good. Free shuttle service to Funchal seafront included. We plan to return!

All was perfect, sea view room with nice view. Good breakfast and dinner.

Good facilities. Friendly English speaking staff. Great breakfast. Lovely views. Close to town.

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Make sure to upgrade to the pricier rooms, definitely worth it. Otherwise go elsewhere

Missing luggage racks , and tissue paper.

Awesome views, great facilities, great room quality, very helpful and friendly staff

Nice location

This was our second stay in the hotel, it was equally as good as the first. The bedrooms are spacious and very clean, breakfast is excellent with lots of choice and the staff were all very attentive.