The Royal Sonesta San Juan

Resorts
9.0
/10
Exceptional
1,494 reviews

What Guests Say About Their Stay

Myra
10.0
/ 10
The property was well maintained, amenities were available, the music throughout the property was appropriate. The staff was courteous, professional and friendly. Impressive how maintenance was ongoing.
Martin Timothy
10.0
/ 10
We love the Royal Sonesta and have stayed here many times. They had one of our favorite reaturants closed for renovations that is on the beach so it was a bit dissapointing. Hopefully our next stay they will be operating again.
Kim
10.0
/ 10
Wow! Our family of four had a fantastic stay at the Royal Sonesta. I think the highlight for us was the people who worked there and every Puerto Rican we met outside of the hotel. Everyone was lovely and accommodating. We will definitely be back. Thank you for an amazing time!
In the Area
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5961 Isla Verde Avenue, Cangrejo Arriba Barrio, Carolina Municipio, Puerto Rico, 00979

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Royal Sonesta San Juan is a resort in a good neighborhood, which is located at Cangrejo Arriba Barrio. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Royal Sonesta San Juan

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5961 Isla Verde Avenue, Cangrejo Arriba Barrio, Carolina Municipio, Puerto Rico, 00979
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Discover More About The Royal Sonesta San Juan

Location


The Royal Sonesta San Juan is a resort in a good neighborhood, which is located at Cangrejo Arriba Barrio.

About The Royal Sonesta San Juan

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Royal Sonesta San Juan exclusively for you.

Get precious and unforgettable moment during your stay at The Royal Sonesta San Juan.

All facilities in The Royal Sonesta San Juan

Others The Royal Sonesta San Juan
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Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Poolside bar
  • Spa
  • Garden
  • Beach towel
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar
  • Breakfast

General

  • Banquet
  • Ballroom
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Transportation

  • Bus/truck parking
  • Valet parking (surcharge)

Connectivity

  • WiFi (surcharge)

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Royal Sonesta San Juan

Important Note
  • Fee for buffet breakfast: approximately USD 33.00 for adults and USD 19.99 for children
  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per stay (rates may vary)
  • Self parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: 22 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Royal Sonesta San Juan
398
Number of floors in The Royal Sonesta San Juan
15
Another facilities in The Royal Sonesta San Juan
Romantic proposal packages, Beach umbrella, Outdoor pool, Poolside bar, Spa

Frequently asked question in The Royal Sonesta San Juan

What are available facilities at The Royal Sonesta San Juan?
There are top facilites at The Royal Sonesta San Juan such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Royal Sonesta San Juan?
The standard check-in time at The Royal Sonesta San Juan is starting from From 16:00 while the latest check-out time is at Before 11:00
Does The Royal Sonesta San Juan provide breakfast?
Yes, The Royal Sonesta San Juan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Royal Sonesta San Juan

9.0
Exceptional
From 1,494 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

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Traveler Reviews The Royal Sonesta San Juan

Number of reviews per page
20
40
Top reviews
Kimberly A
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love this place! Highly recommended!
Myra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property was well maintained, amenities were available, the music throughout the property was appropriate. The staff was courteous, professional and friendly. Impressive how maintenance was ongoing.
Michael De
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Decent stay over all… gets the job done. Our shower was clogged on our first night. We were informed someone had fixed it. On our last night it clogged again. Also didn’t get our room serviced on our last full day. Pool was relaxing, beach was fun, restaurants were pretty good
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It’s a beautiful facility. The security is top notch. We saw a roach in the bathroom. This really discouraged us, as we find it to be an ultimate sign of unkempt nature and dirtiness. Further there was mold in the bathroom ceiling which exacerbated our allergies.
Manuel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful, convenient
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome and friendly staff very clean and inviting!
Ellaine rose apo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All the staff were super nice
Allyson
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

10/10
Martin Timothy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We love the Royal Sonesta and have stayed here many times. They had one of our favorite reaturants closed for renovations that is on the beach so it was a bit dissapointing. Hopefully our next stay they will be operating again.
Amy
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No room service or dining options. Very expensive for nothing
Kim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wow! Our family of four had a fantastic stay at the Royal Sonesta. I think the highlight for us was the people who worked there and every Puerto Rican we met outside of the hotel. Everyone was lovely and accommodating. We will definitely be back. Thank you for an amazing time!
Sylvie
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful property that looks like a tropical forest. Rooms were clean and service was fantastic. Everyone was so friendly and went out of their way to be helpful. Negatives are limited seating at beach and limited seating with umbrellas at pool. Also, in spite of their fantastic ocean views, they do not have furniture on balconies and discourage sitting on balcony. Not sure why and it seemed to make little sense to have balconies that you can’t relax on. Also their WiFi is a real issue. It kept going out and when I called about it, I was told to walk around the room until I could get connection because too many people were apparently using it except it was a Sunday night and the hotel was not busy. If WiFi is important to you, this is difficult place for it.
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Anmelis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property with lots of walkable restaurants, pharmacy, bakeries nearby. We felt walking around during the day and night. The staff at Sonesta were all super helpful and kind. Would highly recommend and also go back.
Rico
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Located on beach. Rooms were clean and ac worked great. Resort well maintained and clean. Everything so close: old San Juan, shops, food, rainforest, airport.
Seung Hyun
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful experience.
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel and grounds were beautiful and clean. The area around the hotel offered lots of great local dining options within a walkable distance. The area is also safe and clean.
Sofia
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved everything about this resort! The room was clean, the staff is extremely friendly and accommodating. Especially Alexander, our bartender at the upstairs lobby bar. He gave us great service, staff like that will keep guests coming back for more! Can’t wait to come back!
Divya mary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Awesome and cleanely room and pool. Excellent beach and beach access
zachary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I just liked the atmosphere
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Perfect long weekend with my best friends. Right on the beach, food was excellent, rooms were clean and comfy with awesome views. Will def be back.
Number of reviews per page
20
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Others 4 The Royal Sonesta San Juan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.