Hilton Seychelles Northolme Resort and Spa

Amazing Service, wonderful location. The sunset view from the balcony was stunning and the rooms very spacious. There is not much beach space nor too much spacw by the pool - but if you are not particularly looking for the perfect beach spot definitely a 10!

Nice sea view hotel

The service at the hotel couldn’t have been worse. Each time we dialed to get room service, the line was busy. When we did get ahold of them, they didn’t respond to the service. In room dining was extremely overpriced and terrible. The selection was also poor in the restaurants. The restaurant staff were the only nice employees. Those at the front desk and reception were not. Upon checkout, we were told to head to the “smaller” office near the next. When we arrived (walking, though we asked for a cart and one wasn’t available), we were told we had an outstanding balance and they couldn’t charge us at that desk. They requested we walk (they couldn’t reach the person with the cart) down to reception to settle the bill and take our bags with us. This is in 80+ degree weather and we had to catch a ferry so we didn’t have time. We told them to charge the card on file and left to catch our ferry. Just after we left, Anna at reception sent me threats on WhatsApp and called me to tell me that she would inform immigration and I wouldn’t be able to leave the island. She sent a barrage of messages, which I didn’t see while driving. When I responded I asked her to send me a bill via email and I would settle it. She emailed me a PDF bill with no link for payment. Hours later she finally sent a link with a notification that she has put an alert with immigration. This all was within just hours of us departing and asking them to charge the card. We were harassed. I will never return.

Wonderful staff. We got upgraded to a room with a pool and it was divine.

Any survey that "requires" a response can go stuff itself.

Expected more and needs to be refurbished Overall a decent property but I was expecting a lot more for spending $500 a night. House keeping didn't refresh the room well, shower gel missing, dental kits, sanitary kits, etc..minimum standard of expectation - you don't expect guests at 10.30pm to ask house keeping for these. The AC is old so it didn't really keep the room cool, the AC also was facing the sofa and bathroom rather then the bed. So the sofa area was cool, but when we went to sleep it was very hot and sticky- we had to remove the blanket and just sleep in a sheet. So definitely a refurbishment and up keep is needed. It was our last night of our honeymoon and Hilton or management didn't offer us anything which is terrible customer service and satisfaction. Bats at night make a lot of noise so if you're a light sleeper you aren't going to sleep well. Buggy service isn't great - we waited 15mins with our bags before we decided to walk to reception. Staff are friendly but not very attentive or proactive i.e. at both the reception and the restaurants The sunset view is lovely though - I'll give them that. But for what we paid it was definitely not worth it.

Clean, freshness, ocean breeze and spacious

Like it

Excellent

Gorgeous property and fantastic staff Really a beautiful memorable stay.

Beautiful hotel and location. Fantastic service, staff were brilliant

Fantastic service, low Transportion

Absolutely fantastic , will be coming back.

Hilton Seychelles Northolme Resort & Spa is a beautiful resort, fully living up to or even exceeding expectations. It's in a stunningly beautiful location, the rooms are nice, staff is very friendly and helpful, and even the restaurants provided high quality and diverse food. Would totally come back again, and can only recommend. Only downsides I guess were that the TV in the room was literally facing a wall, not a sitting area or bed, which felt strange, and a bit more fumigation to reduce the number of cockroaches around the public spaces and bar would improve hygiene perceptions.

Lovely rooms with a beautiful view. However, food and service was much better at other venues we stayed at in the Seychelles in the same price range.

Good stay at Mahe. We had a very warm reception with champagne and a smooth check-in service. They even helped arrange for our transportation from ferry terminal to the hotel. The hotel itself is pretty decent with large rooms. Furnitures are well maintained albeit pretty old. Staff at reception was very helpful and responsive at all times. Lots of windows and big balconies. Wish the AC was a little better though. We had some problems with the alarm and balcony fan when we were there but the staff fixed it up in a giffy which was extremely helpful. The food was alright. Good breakfast buffet and several interesting creole dishes at the Mahe restaurant. The service was very slow though. We had to wait at least 30 minutes each time we ordered anything at the restaurant. Even for made to order breakfast, there is a wait time before they serve you. The champagne does make up for the waiting at breakfast though. :) The beach at the hotel is not much so you may want to venture out to other beaches to actually get a good swim. We were staying at the end leg of our Seychelles tour hence didn’t have much to complain for this one. There is the Beau Vallon beach nearby and definitely suggest renting out a car to explore Mahe when staying here.

Incredible service! Beautiful property and well maintained! Deluxe villa was amazing!

This is a very beautiful property. All rooms have a view of the ocean. We stayed in a more economical room and it was like staying in a tree house, so cool. Very nice breakfast as well. Keep in mind, there is not a big area for lounging on the beach here, but there is access to the ocean and a small beach. For a bigger lounging area you will need to go to a nearby beach (there is a shuttle).

Lovely room overlooking the sea. Great food and staff were amazing.

Staff could not of been more helpful. Fully recommend