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The Westin Cape Town
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The Westin Cape Town
Hotels
9.2
/10
Exceptional
847 reviews
What Guests Say About Their Stay
Valerie
10.0
/ 10
The rooms are very well appointed, large and very clean. The staff are fantastic. Jason, the shift manager went above and beyond to assist me when I became ill at the end of my visit. He and his staff ensured that I had every single thing I needed to be comfortable as I recovered. Rozen was a joy to engage with at breakfast each morning. This is a wonderful property within walking distance to the Victoria Wharf. I'm excited to stay at this property during future visits to Cape Town.
Indra
10.0
/ 10
Check in was a little slow but after that, everything was perfect. The best location to the convention centre and the city. Concierge staff and basically all staff went out of their way to make our stay memorable. The spa and salon are top-notched and reasonably priced. Simply one of my best hotels!
Samir
10.0
/ 10
Fantastic hotel with an amazing staff and manager that I would recommend to anyone.
In the Area
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Convention Square, Lower Long Street, Cape Town, Province of the Western Cape, South Africa, 8000
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Westin Cape Town
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What's around The Westin Cape Town
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Convention Square, Lower Long Street, Cape Town, Province of the Western Cape, South Africa, 8000
Discover More About The Westin Cape Town
Location
Staying at The Westin Cape Town is a good choice when you are visiting Cape Town.
About The Westin Cape Town
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Westin Cape Town exclusively for you.
The Westin Cape Town is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Westin Cape Town.
All facilities in The Westin Cape Town
Others
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Outdoor pool
- Indoor pool
- Garden
- Shops
- Beach umbrella
- Spa
- Sauna
- Pool sun loungers
General
- Banquet
- Ballroom
- Reception hall
- Terrace
- Swimming pool
- Smoking area
- Parking (surcharge)
Business Facilities
- Business center
- Meeting facilities
- Conference room
- Conference rooms
- Computer station
Public Facilities
- Others
- Elevator
- Restaurant
- Safety deposit box
Transportation
- Bus/truck parking
- Valet parking (surcharge)
Food and Drinks
- Bar
Nearby Facilities
- Hair salon
Sports and Recreations
- Fitness center
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in The Westin Cape Town
Important Note
- Airport shuttle fee: ZAR 1700.00 per person (roundtrip)
- Self parking fee: ZAR 100.00 per day
- Valet parking fee: ZAR 100 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The property will be renovating from July 1 2025 to August 20 2025 (completion date subject to change). The following areas are affected:
- Front desk
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at The Westin Cape Town | 483 |
Number of floors in The Westin Cape Town | 19 |
Another facilities in The Westin Cape Town | Tours, Multilingual staff, Laundry service, Express check-in, Wedding service |
Frequently asked question in The Westin Cape Town
What are available facilities at The Westin Cape Town?
There are top facilites at The Westin Cape Town such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin Cape Town?
The standard check-in time at The Westin Cape Town is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in The Westin Cape Town
Traveloka (1)
Other sources (847)
9.2
Exceptional
From 847 reviews
Cleanliness
9.4
Room Comfort
9.4
Location
9.2
Service and Facilites
9.2
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Traveler Reviews The Westin Cape Town
Number of reviews per page
20
40
Top reviews
Valerie
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The rooms are very well appointed, large and very clean. The staff are fantastic. Jason, the shift manager went above and beyond to assist me when I became ill at the end of my visit. He and his staff ensured that I had every single thing I needed to be comfortable as I recovered. Rozen was a joy to engage with at breakfast each morning. This is a wonderful property within walking distance to the Victoria Wharf. I'm excited to stay at this property during future visits to Cape Town.
Read More
Imraan
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Perfect.
Indra
Business
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Check in was a little slow but after that, everything was perfect. The best location to the convention centre and the city. Concierge staff and basically all staff went out of their way to make our stay memorable. The spa and salon are top-notched and reasonably priced. Simply one of my best hotels!
Samir
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Fantastic hotel with an amazing staff and manager that I would recommend to anyone.
camille
Business Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Service service and securiy. Felt safe could walk to waterfront for restaurants and shopping
Thomas
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent hotel a short and inexpensive Uber ride from Victoria and Alfred Wharf. Outstanding staff especially Abigail at the front desk and Rosie in the restaurant. Spacious, clean, modern room. Loved this hotel!
Barbara M
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
My only complaint is that the room was way too dark. Even with every light on, it was difficult to read in this room after dark. I've never stayed in a room that was so dark.
Kevin
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The Westin Cape Town is located centrally to the convention and business district. It is about a mile (20 min) walk to the V&A waterfront. The hotel staff from check in, bellmen and housekeeping are outstanding. They are friendly and extremely helpful. We stayed in the Westin Club suite which was roomy and comfortable. The Westin Club was outstanding offering a wonderful breakfast, including cooked eggs and other breakfast foods, and delicious and creative appetizers in the evening. There are great views of Table Mountain and the city. We enjoyed our stay immensely, and the hotel was a great base for a holiday.
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Simon Richard
Business and Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Got upgraded
Montinike
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great rooms and super nice staff. Every single person says hello, good morning, and good evening and does so with a smile. The staff in the executive lounge went over and beyond. Chef’s kiss!!!
Marcus
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great city hotel with loads of personality - its very “expected” property and if there for a conference no better property
Tracey
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Absolutely loving our stay at this hotel. The staff are very very friendly and cannot do enough to assist you. Highly recommend this hotel. In walking distance to V&A Waterfront restaurants and shopping. Great place to stay!!
Deborah
Business
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Very neat hotel
Jeff
10.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
A great hotel. Extremely attentive, friendly & helpful staff, spacious & comfortable rooms and almost too much choice at breakfast.
Antonella
Business
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
The Westin Cape Town is nothing short of outstanding. The staff were so welcoming and friendly, in addition to be competent, professional and attentive, and it was a pleasure to interact with them. The design is modern and sleek, complemented by superb flower arrangements. The rooms are spacious and clean. The morning breakfast buffet is one of the best I have EVER experienced. We had an amazing stay and we highly recommend this hotel to anybody wishing to explore beautiful Cape Town.
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Marcello
10.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Amazing hotel.The staff was friendly and helpful. Breakfast was fantastic.
Sonia
10.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Amazing hotel. The staff is very friendly and helpful. Excellent breakfast.
Marcello
10.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Amazing hotel. Staff is very helpful and friendly.
Chido
Friends and Family
10.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
Friendly staff. Safe area & that matters in South Africa.
Grace
Business
4.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Room cleaners were suboptimal. One day had no new towels, asked for 2 towels from staff in hall,. Would only give me one. Inconsistent cleaning
Breakfast buffet was substandard. IMO hard to screw up but they managed with rancid nuts, stale bread. Lady who made eggs made mistakes, was very gruff. One day they substituted cows milk instead of oat milk resulting in considerable distress to our party.
I asked for late check out (I am gold) and was refused but the next day asked again and got it
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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