a&o Prague Rhea

Breakfast was excellent, nice clean room with blackout blinds, Lots of restaurants and shops and an excellent bus straight to the city centre.

location is quite far out of prague center, about 30-45 minutes on Metro and 45-60 by tram. Check in was slow and staff didn't really seem to know what they were doing. I did try the self check in machine but they didn't work. In the morning using the lift was a disaster, sometimes talking up to 15 minutes to get from room to reception. The place was so busy that when u was leaving I couldn't get out the door! There was a large group who decided to block the door and nobody could get past. I bought late check out. First time I tried to get back into the room the key didn't work. Back down 18 floors on the slowest lift in the world. I went back later just before I was due to checkout and the key didn't work. I stood in a queue, 5 members of staff ignored me.. they walked past, chatted to each other and eventually I had to interrupt. They key eventually was reactivated and after the door journey back up... the key didn't work. AGAIN! I was told it was because it was last checkout time... yes, because the key didn't work! Another return trip on the slowest lift and finally it worked. You could excuse things like this if the price reflects the service. Staff all seemed very young and not well trained or knowledgeable and room was not good value.

Very good

This place was absolutely nasty. We arrived at 2pm and they checked us in and even gave us a key but did not assign us a room number because we were "too early". The downstairs lobby was very dirty and the front desk guy was not friendly at all. We came back a few hours later only to find hundreds of people getting off buses to check in. I was given a room on the 13th floor but the line for the elevator was huge, about 300 people were waiting to go up to their rooms. This also IS NOT a hotel but rather a hostel, probably for people on a very tight budget with zero expectations. The place was so horrible that I ended up returning my key and foregoing the whole stay to go to a different hotel. Now I'm in a fight with them so I can get a refund since I couldn't even go up to the room because of the elevator lines. The location isn't great either as it is very far from the city center. I DO NOT RECOMMEND!

It was ok overall. You get what you pay for. The cleaning lady was a bit rude, didn't change the sheets just left them there for me to change by myself

Courtesy staff, nice rooms and nice breakfasts

Clean room with plenty of space for the family Would recommend

Everything was excellent

Clean room, modern vibe

Decent Hotel, do not expect luxury, it's a place to crash for a night or two at a reasonable price. The room was clean and quiet on Floor 16 of like 21 Floors. It was self-check-in around 6 pm but a very nice young lady assisted me as I couldn't pull up my reservation in the kiosk. First few floors I think is a hostel so there were random people lingering in the lobby. Also, there is not much in this area if you like to walk around it's a bit away from the hustle and bustle and convenience of the touristy area in Old Town.

great front desk staff and nice room

Very good value for the low price.

Great

The room was clean when we arrived. Reception was friendly and helpful .. even allowing is early check in 2 hours before time

Room was clean and heat was good. Hot shower. Communal kitchen microwave needed a good clean

Good staff

clean room and nice helpful staffs and big living space with drinks

Clean room, I got a pizza from the bar and it was a frozen pizza which was not great. Some of my roommates were noisy but that can be expected from hostels.

I checked in and the room was very dirty. I went to ask about cleaning, and they told me it would be the next day. I'm a woman, and they put me in the same room with two men. I didn't sleep a single night at the hotel. I was forced to pay for another hotel for my comfort and safety.

Excellent