Pytloun Self Check-in Hotel Liberec

Easy self check-in, clean room, great buffet breakfast.

great coffee machine and a little treat on arrival. The breakfast is really excellent (I would just like scrambled eggs, beans and bacon). in only a few hotels you can find fresh juice that you can make. Sweet breakfast waffle croissant...

It was easy to get to and to find. Check in was a huge pain though. It’s all e-checkin and there’s no receptionist there. So when our credit card wasn’t recognized by the hotel we had to drive to another of their hotels to complete check-in. Thankfully the person who runs their restaurant was there and he was so helpful.

Nice off street parking but that was all. The staff was not friendly,..not rude but just not interested. Reminded me of an old communist hotel where the staff was paid even if they were awful so why try? Room had an open ceiling tile in the bathroom directly over the towel rack so the insulation could fall down on the towels. The walls were so thin we got to listen to the loud party next door until 3:00 AM. The room was so small there was barely 2 ft around the sides and at the foot of the bed. The restaurant told us they were out of many things including red wine. Then we saw a large rack of red wine around the corner and the girl admitted that we could have that if we wanted to buy a bottle. By then our mediocre food had arrived (took 1 hr for a salad and a piece of pork and mashed potatoes),..too late.I would not recommend this place to anyone

Very nice hotel, good located with very convenient parking on the backyard and nice restaurant. Personnel very friendly.

Reception staff and procedure very pleasant - room appeared to be newly refurbished and was well presented with 4 poster bed and large corner bath. Outside seating and bar area were pleasant and the breakfast was OK. Unfortunately dinner was awful and had to make 2nd or 3rd choices on starters and mains - which were not good - and on the evening I ate there the whole restaurant smelt of dirty -used cooking fat - I really should have walked out like a number of other guests did and eaten elsewhere.

We had bad experience with that hotel. We got to the hotel on check in time, and find out that the room is not ready. After long waiting of 4 (!) hours after check in time we finally got our room, without any apologies. when we entered the room we found that the hot plate is turned on, without option to turn it off. it heated the room, which was very small and without air condition, and make it impossible to stay in the room. it took another our to the hotel staff to fix it.

The hotel has a good location near the city centre. The room was clean, and the beds comfortable. Check-in and check-out were quick, the personel competent and friendly. Unfortunately, I didn't have the opportunity to sample the restaurant's offer.

Very pleasant. Our room was spacious and well equipped. Strong free WiFi . Out of town center so not ideal if without a car (free private parking available). Would have given rate 5 if not for a somewhat rude attitude of the young man at the reception one night. Otherwise service was satisfactory. All in all good value for money and highly recommended.

Hotel hat freundliche Personal, saubere Zimmer. Gute essen. Was mir besonders gefallen, dass Zimmer haben keine Schlüssel, sondern öffnen sich mit dem Code. Anmeldung war auch gut, nur Computers wollte nicht immer funktionieren, aber dafür Manager ist immer hilfsbereit. Verbindung ist auch gut. Ich möchte mich bedanken für schöne Zeit, die ich gehabt.

Alles Top

Family room was good. Room itself was updated, small kitchen was very outdated, but clean. Location is good. Free parking spaces are great. Small playground is not safe to play anymore as everything is old and shaky. Breakfast was an experience - not! Never have seen such a bad organized staff. Choice of food was good for a 3 star hotel, but „cold“ drinks were warm, when something was empty it took ages until it was filled up again (or it was just missing for the rest if the breakfast) and not only food, but also plates and cups. One morning we cleaned a table ourselves, because it was too much to ask the stuff for. We got cups and glasses from behind the bar and ate from saucers as no plates have been there. (Other guests did, too!) Also we did not expect perfect English from the staff at breakfast but none of them understood even one single word, which made communication very difficult. All in all it is a clean location, good to stay for a few nights. However, I would only book without breakfast.

Super Personal

Der Check-Inn und Check-Out verlief ohne Probleme. Das Hotelzimmer war für 3 Personen ausreichend. Leider war das Badezimmer in den Ecken und bei der Dusche dreckig bzw. total verkalkt. Das Frühstücksbüffet war ok.

You can really see that the team and owner are enthusiastic and care about the place. TV didn't work but I didn't mind; pity they promised a complimentary toothbrush (great idea, I hadn't taken one for in unplanned trip) but nobody was around/ able to give it to me. Some extra mile effort would make it the best place ever. Btw they serve prosecco at breakfast, for free :-)

Zeer mooie kamer , heel vriendelijk personeel, praktisch gelegen tussen de stad en het skigebied en vlakbij een shoppingcenter, maar wel aan een drukke baan. Het ontbijt was fantastisch goed. Wij zouden hier zeker terugkomen .

Fint hotell, veldig god og innholdsrik frokost, rent og ordentlig rom/leilighet. Manglet ingenting. Men det var vanskelig å forstå hvilket rom vi hadde og hvordan vi skulle sjekke ut. Vi fikk ikke svar på noen av kontaktnumrene noen av gangene vi ringte. Men rengjøringsdamen hjalp oss.

Das Zimmer war wie gebucht, aber sehr kalt obwohl die Heizung an war.Kaffee und Kakau war begrenzt verfügbar. Der Automat war nach 5 Stunden fast alle.Frühstück war in Ordnung.Frühstücksraum war sehr kalt.Personal war meiner Meinung nicht so freundlich. Das Reinigungspersonal war sehr nett und hat bei fragen auch geholfen.Parkplätze waren wenige vorhanden,aber nicht für alle Gäste konnten ihn nutzen.Für eine Übernachtung war es in Ordnung.Leider waren andere Gäste weniger zu frieden.Das war sehr ärgerlich.Wie Checkin ging nicht dann wurde es kompliziert.

Beim Check-in gab es am Tablet ein paar Probleme, aber am Telefon wurde uns sofort geholfen. Es war sauber und ordentlich, das Frühstück total ok, leider erst ab 7.30 Uhr.Geschmäcker sind verschieden und jeden zu treffen ist schwer, wir fanden es gut. Würden jederzeit wieder kommen.

Was sehr neu für uns war ist ohne Rezeption Check in machen zu müssen....uns wurde mit der Technik vor Ort von einem Hotelmitarbeiter geholfen...es gibt keine Zimmerkarten mehr....nur noch Nummerncodes die direkt an der Tür eingegeben werden müssen. Frühstück war gut und ausreichend, beim Abendessen fehlte das Gemüse oder Salat...auf dem Teller war nur Schnitzel u. Kartoffeln, was aber geschmeckt hat.