What do past guests say about Faraja Hotel?

Faraja Hotel is well-known for its Cleanliness, as reviewed by verified Traveloka guests.

Faraja Hotel

Name: Faraja Hotel
Address: Ruhengeri-Gisenyi Rd, Ruhengeri, Muhoza, Musanze, Rwanda, Ruhengeri-Gisenyi Rd, Northern Province, Rwanda

Hotels

6.0

/10

Pleasant

2 reviews

What Guests Say About Their Stay

Stacy

10.0

/ 10

The Faraja Hotel is a great place to stay! Although there was an issue upon check-in when they were unable to find my pre-paid reservation for 6 nights, once they located it, everything was fine. The staff is AMAZING! They went out of their way every moment of every day in order to ensure that my stay was the best that it could be. When I asked where the local supermarket was, one of the employees got in my car with me and took me there, and waited for me while I shopped. I was traveling alone, and the area is very safe - the hotel is gated, and the security guard is very prompt and attentive. The reception, restaurant, and housekeeping employees are all some of the best that I have come across in all of my travels. Everyone was extremely attentive and made sure that my needs were met at all times. They even hugged me when I left and said that they would miss me, and then stood at the entrance to the hotel and waived goodbye to me when I left. I truly loved the employees at the Faraja. The staff could not have been more helpful or friendly, and I very much enjoyed my stay there. My room was large and clean, and the hotel was nicely decorated. The only issue I had is that the internet never worked, even when I was sitting right next to the router. But, based on how amazing everything else was, I was very happy with my stay, and would highly recommend the hotel.

In the Area

See Map

Ruhengeri-Gisenyi Rd, Ruhengeri, Muhoza, Musanze, Rwanda

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Staying at Faraja Hotel is a good choice when you are visiting Ruhengeri. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Faraja Hotel

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Faraja Hotel Address: Map & Location

Ruhengeri-Gisenyi Rd, Ruhengeri, Muhoza, Musanze, Rwanda

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Discover More About Faraja Hotel

Location

Staying at Faraja Hotel is a good choice when you are visiting Ruhengeri.

About Faraja Hotel

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Faraja Hotel exclusively for you.

With all facilities offered, Faraja Hotel is the right place to stay.

All facilities in Faraja Hotel

Others

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Newspaper in lobby
Tours
Concierge

Public Facilities

Others
Restaurant
Coffee/tea in lobby

Food and Drinks

Breakfast
Bar

Business Facilities

Meeting rooms
Business center

Things to Do

Garden

Connectivity

Free WiFi

General

Smoking area

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Faraja Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

13:00 - 00:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 13:00 - 00:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Faraja Hotel	38
Another facilities in Faraja Hotel	Laundry service, Luggage storage, 24-hour Receptionist, Newspaper in lobby, Tours

Frequently asked question in Faraja Hotel

What are available facilities at Faraja Hotel?

There are top facilites at Faraja Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Faraja Hotel?

Check-in time at Faraja Hotel is staring from 13:00 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Faraja Hotel provide breakfast?

Yes, Faraja Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Faraja Hotel?

Faraja Hotel is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Faraja Hotel?

Faraja Hotel has 38 rooms in total.

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More Reviews from Other Guests in Faraja Hotel

Overall Ratings & Reviews Faraja Hotel

Other sources (2)

6.0

Pleasant

From 2 reviews

Cleanliness

7.0

Room Comfort

6.0

Service and Facilites

6.0

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Traveler Reviews Faraja Hotel

Number of reviews per page

20

40

Top reviews

Stacy

10.0

/10

Reviewed 416 week(s) ago

Hotels.com verified review

The Faraja Hotel is a great place to stay! Although there was an issue upon check-in when they were unable to find my pre-paid reservation for 6 nights, once they located it, everything was fine. The staff is AMAZING! They went out of their way every moment of every day in order to ensure that my stay was the best that it could be. When I asked where the local supermarket was, one of the employees got in my car with me and took me there, and waited for me while I shopped. I was traveling alone, and the area is very safe - the hotel is gated, and the security guard is very prompt and attentive. The reception, restaurant, and housekeeping employees are all some of the best that I have come across in all of my travels. Everyone was extremely attentive and made sure that my needs were met at all times. They even hugged me when I left and said that they would miss me, and then stood at the entrance to the hotel and waived goodbye to me when I left. I truly loved the employees at the Faraja. The staff could not have been more helpful or friendly, and I very much enjoyed my stay there. My room was large and clean, and the hotel was nicely decorated. The only issue I had is that the internet never worked, even when I was sitting right next to the router. But, based on how amazing everything else was, I was very happy with my stay, and would highly recommend the hotel.

Hotels.com verified review

Slechtste “hotel” ever. Alleen cashbetalingen zonder bonnetje, geen WiFi, geen warm water, smerige badkamer, geen restaurant beschikbaar, beveiliging gaat nog voor 18:00 uur naar huis en laat de poort wijd open. Staat niet juist op de kaart aangegeven. Gaten in muskietennet. Enige goede punt is een koelkast beneden met koud bier bij gebrek aan maaltijd. Ongelofelijk dat dit hotel nog bestaat.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.