What do past guests say about Fatima Hotel?

Fatima Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Fatima Hotel

Name: Fatima Hotel
Address: 80 Ruhengeri, Ruhengeri, Muhoza, Musanze, Rwanda, 0250, 80 Ruhengeri, Northern Province, 0250, Rwanda
Rating: 7.8

Hotels

7.8

/10

Pleasant

16 reviews

What Guests Say About Their Stay

Athena

10.0

/ 10

The staff are responsive and kind, the grounds are lovely, and the rooms were nice.

Verified traveler

10.0

/ 10

Walking distance to most of the cot attractions. Only 20min drive to kirigi park office and park entrance.

Verified traveler

10.0

/ 10

Nice hotel in Rwanda!! Everything was nice and the staff was really kind and friendly!!! See you soon!!!!

In the Area

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80 Ruhengeri, Ruhengeri, Muhoza, Musanze, Rwanda, 0250

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Staying at Fatima Hotel is a good choice when you are visiting Ruhengeri. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Fatima Hotel

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Fatima Hotel Address: Map & Location

80 Ruhengeri, Ruhengeri, Muhoza, Musanze, Rwanda, 0250

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General

Near Musanze Modern Market

Location

A stay at Fatima Hotel places you in the heart of Muhoza, within a 5-minute drive of Cathedral of Ruhengeri and Musanze Modern Market. This family-friendly hotel is 1.7 mi (2.8 km) from Shyira Diocese Cathedral and 7 mi (11.3 km) from Red Rocks Arts Centre.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Cathedral of Ruhengeri - 2.6 km / 1.6 mi
Shyira Diocese Cathedral - 2.8 km / 1.7 mi
Musanze Modern Market - 3.4 km / 2.1 mi
Red Rocks Arts Centre - 11.3 km / 7 mi
Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 13.3 km / 8.2 mi
Volcanoes National Park - 13.3 km / 8.3 mi
Musanze Caves - 22.6 km / 14 mi
Mgahinga Gorilla National Park - 38 km / 23.6 mi
St. Francis Hospital Mutolere - 38.2 km / 23.8 mi
Lake Mutanda - 45.2 km / 28.1 mi

Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get around on the shuttle (surcharge), which operates within 1 kilometers.

Business Facilities

Featured amenities include a business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.

Dining

Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary English breakfast is served daily from 6 AM to 10 AM.

Rooms

Make yourself at home in one of the 65 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and slippers.

All facilities in Fatima Hotel

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Things to Do

Romantic proposal packages
Outdoor pool
Barbecue
Spa
Picnic area
Garden
Steam room

Hotel Services

Express check-in
Newspaper in lobby
Luggage storage
Express check-out
24-hour Receptionist
Concierge

General

Smoking area
Rooftop terrace
Banquet
Parking

Public Facilities

Coffee shop
Coffee/tea in lobby
Parking
Safety deposit box

Kids and Pets

Babysitting with surcharge
Children facilities

Food and Drinks

Poolside bar
Breakfast

Transportation

Secure parking
Area shuttle with surcharge

Sports and Recreations

Fitness center
Billiard

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Business Facilities

Business facilities

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Fatima Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the bus station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Fatima Hotel	65
Another facilities in Fatima Hotel	Romantic proposal packages, Outdoor pool, Barbecue, Spa, Picnic area

Frequently asked question in Fatima Hotel

What are available facilities at Fatima Hotel?

There are top facilites at Fatima Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Fatima Hotel?

Check-in time at Fatima Hotel is staring from From 14:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Fatima Hotel provide breakfast?

Yes, Fatima Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Fatima Hotel?

Fatima Hotel is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Fatima Hotel?

Fatima Hotel has 65 rooms in total.

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More Reviews from Other Guests in Fatima Hotel

Overall Ratings & Reviews Fatima Hotel

Other sources (16)

7.8

Pleasant

From 16 reviews

Cleanliness

8.8

Room Comfort

7.8

Service and Facilites

7.8

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Traveler Reviews Fatima Hotel

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Top reviews

Athena

Business

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

The staff are responsive and kind, the grounds are lovely, and the rooms were nice.

wouter

Business

2.0

/10

Reviewed 245 week(s) ago

Hotels.com verified review

the service was terrible in the restaurant. I waited each time, breakfast and dinner, much and much too long for my food.

Verified traveler

Leisure Family

8.0

/10

Reviewed 358 week(s) ago

Expedia Group verified review

Loved the location. Breakfast was excellent. Hot water in the showers was intermittent.

Verified traveler

Leisure with Friends

8.0

/10

Reviewed 366 week(s) ago

Expedia Group verified review

The Hotel was a modern facility with large rooms, good showers and helpful staff. The breakfast was okay, typical of Rwanda in general. They clearly do lots of conference business there. The lunch buffet was good but pricey for the area at 8,000 RWF. The rooftop view of the volcanoes was incredible and the pool area looked nice though it was too cool to swim while we were there.

Verified traveler

Friends and Family Family

10.0

/10

Reviewed 366 week(s) ago

Expedia Group verified review

Walking distance to most of the cot attractions. Only 20min drive to kirigi park office and park entrance.

Verified traveler

8.0

/10

Reviewed 407 week(s) ago

Expedia Group verified review

This is a new property. The rooms were clean, quiet, and comfortable. Taller or larger people might feel a bit claustrophobic in the small "tube-like" showers. The views of the volcanoes were beautiful, and the hotel had a nice restaurant attached and a bar/patio area next to the pool. The location is conveniently located on the main road through town. The grounds are attractive and well maintained. The staff were friendly but did not always follow through (asked for a hair dryer and didn't get one, for example), and we had some issues getting the front desk staff to honor a prepaid reservation (this may have been caused by a staff change but it still seems like important and basic customer service).

Ann

8.0

/10

Reviewed 411 week(s) ago

Expedia Group verified review

Overall very pretty. The reasons it did not get a 5 were: challenges with the water temperature for the shower and breakfast was only "ok" and not on time even though we asked night before if it could please be ready at the time they said it would be. We asked both nights but never was - which was a challenge since we had to leave the hotel early for day activities.

Verified traveler

10.0

/10

Reviewed 414 week(s) ago

Expedia Group verified review

Nice hotel in Rwanda!! Everything was nice and the staff was really kind and friendly!!! See you soon!!!!

Verified traveler

6.0

/10

Reviewed 422 week(s) ago

Expedia Group verified review

They dud not seem to have my reservation. In the morning, yhey insisted I had to pay for the room again, which delayed my check out.

Verified traveler

8.0

/10

Reviewed 428 week(s) ago

Expedia Group verified review

Enjoyed the stay at Fatima Hotel. Easy to find, rooms are beautiful, and facilities are great.

mario

Leisure with Partner

8.0

/10

Reviewed 127 week(s) ago

Expedia Group verified review

Bel établissement mais les corridors et les salles de bain auraient besoin d’être rafraîchis

Vincent

6.0

/10

Reviewed 343 week(s) ago

Hotels.com verified review

Service impeccable. Propre. Belle piscine et resto sympa. Grandes chambres. L’ensemble est neanmoins froid et aseptisé sans grand charme.

Verified traveler

Leisure Family

4.0

/10

Reviewed 356 week(s) ago

Expedia Group verified review

チェックイン時、予約した部屋が用意されておらず、案内された部屋は浴室が狭くて汚いため、１泊はワンランク下の部屋に宿泊することとなった。他の宿泊客も多くはなく、ホテルはガラガラなのに全く理解できない。しかもフロントの従業員が謝ることもなかった。とても信じられない対応である。家具も調度品もチープで、特に１泊目に滞在した道路側の部屋は車の音で夜もうるさい。二度と利用しない。

Patrick

Family

8.0

/10

Reviewed 414 week(s) ago

Hotels.com verified review

Fatima hotel is a average plave to stay, but it is value for money. Specially if you compare the resorts in the area...Fqtima has a great pool area with a nice bar in cottage style. Rooms are fine, however check before staying. Some rooms have some minor issues, but then again: this is Africa after all...

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.