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- Hotel in The Palm Beach Resort
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The Palm Beach Resort
Hotels
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7.6
/10
Pleasant
11 reviews
What Guests Say About Their Stay
Rachel
10.0
/ 10
LOVE this place the vibe is incredible. The pillows aren’t great but other than that this place is a winner.
Benhilda
10.0
/ 10
This place is totally paradise as per name. The location, hospitality of staff who can not do enough for you is amazing. This made the holiday special and truely memorable . Will highly recommend to couples who want a fantastic ambience and recharge their batteries in a romantic setup. We will DEFINATELY be back.....Thank you
Verified traveler
10.0
/ 10
Apparently around for 16 years and prefected as a lovely Oasis right on the water, minutes from a few great local restaurants.
In the Area
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1 Brasserie Street to Cap Rubona, Rubona, Rubavu, Western Province, Rwanda
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
The Palm Beach Resort Address: Map & Location
1 Brasserie Street to Cap Rubona, Rubona, Rubavu, Western Province, Rwanda
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Discover More About The Palm Beach Resort
General
Near Nyamyumba Hot Springs
Location
Located in Nyayumba, The Palm Beach Resort is on a lake, within a 15-minute drive of Université Libre de Kigali and Rwanda Tourism University College. This hotel is 3.9 mi (6.2 km) from Gisenyi Beach and 9.7 mi (15.6 km) from Parc National des Virunga.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Kivu Lake - 0.2 km / 0.2 mi
Nyamyumba Hot Springs - 3.3 km / 2 mi
Gisenyi Beach - 6.2 km / 3.9 mi
Rwanda Tourism University College - 7.1 km / 4.4 mi
Université Libre de Kigali - 8.2 km / 5.1 mi
Parc National des Virunga - 15.6 km / 9.7 mi
Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include wedding services, a picnic area, and barbecue grills.
Business Facilities
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary buffet breakfast is included.
Rooms
Make yourself at home in one of the 10 air-conditioned guestrooms. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
All facilities in The Palm Beach Resort
Functional Hall
Common Space
Lobby
Accommodation Services
Exterior
Things to Do
- Beach umbrella
- Picnic area
- Garden
- Beach towel
- Barbecue
- Beach sun loungers
Hotel Services
- Newspaper in lobby
- Wedding service
- Luggage storage
- 24-hour Receptionist
Food and Drinks
- Buffet breakfast
- Breakfast
- Snack bar
Public Facilities
- Parking
- Smoke-free area
- Coffee shop
General
- Parking
- Terrace
Connectivity
- Free WiFi
Business Facilities
- Computer station
Accommodation Policy & General Information in The Palm Beach Resort
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
11:30 - 00:00
Check-out:
Before 10:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pets
Pets Not Allowed
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General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 11:30 - 00:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Palm Beach Resort | 10 |
Another facilities in The Palm Beach Resort | Beach umbrella, Picnic area, Garden, Beach towel, Barbecue |
Frequently asked question in The Palm Beach Resort
What are available facilities at The Palm Beach Resort?
There are top facilites at The Palm Beach Resort such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at The Palm Beach Resort?
Check-in time at The Palm Beach Resort is staring from 11:30 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Palm Beach Resort provide breakfast?
Yes, The Palm Beach Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Palm Beach Resort?
The Palm Beach Resort is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at The Palm Beach Resort?
The Palm Beach Resort has 10 rooms in total.
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More Reviews from Other Guests in The Palm Beach Resort
Overall Ratings & Reviews The Palm Beach Resort
Other sources (11)
7.6
Pleasant
From 11 reviews
Cleanliness
8.0
Room Comfort
8.0
Service and Facilites
7.2
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Traveler Reviews The Palm Beach Resort
Number of reviews per page
20
40
Top reviews
Rachel
Business
10.0
/10
Reviewed 302 week(s) ago
Hotels.com verified review
LOVE this place the vibe is incredible. The pillows aren’t great but other than that this place is a winner.
Verified traveler
8.0
/10
Reviewed 347 week(s) ago
Expedia Group verified review
Traditional cottage was poorly equipped. Modern cottage significantly better. Manager and staff were extremely helpful at all times.
Breakfasts were excellent
Payment was an issue as I had decided to pay the resort on arrival but payment was deducted from my card 3 days before arrival.
The traditional cottage was found to be unacceptable and a downgrade to modern was agreed but no refund was offered.
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Verified traveler
Leisure with Friends
6.0
/10
Reviewed 385 week(s) ago
Expedia Group verified review
It was nice. They said they canceled my Expedia reservation because they don’t like how Expedia takes thirty days to reimburse them. They charged me $80 to stay and did not cancel the reservation. Expedia charged me $94.43 for the same stay
disappointed
4.0
/10
Reviewed 403 week(s) ago
Expedia Group verified review
My room was not available at check in. First I was told that I had no booking and then I was told that I was checking in too late (11pm) despite the fact I pre-paid the room on Expedia
Expedia was great; they offered to help find another room in town and rebated the money for the Palm Beach the next morning.
Advice is to confirm with the property before you depart on vacation that your room is held; which typically should not be necessary
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Calvin
with Partner
8.0
/10
Reviewed 403 week(s) ago
Hotels.com verified review
A relaxing place with a great garden on the edge of the lake with a breathtaking view
Benhilda
with Partner
10.0
/10
Reviewed 411 week(s) ago
Hotels.com verified review
This place is totally paradise as per name. The location, hospitality of staff who can not do enough for you is amazing. This made the holiday special and truely memorable . Will highly recommend to couples who want a fantastic ambience and recharge their batteries in a romantic setup. We will DEFINATELY be back.....Thank you
Verified traveler
with Partner
10.0
/10
Reviewed 421 week(s) ago
Hotels.com verified review
Apparently around for 16 years and prefected as a lovely Oasis right on the water, minutes from a few great local restaurants.
Fabien
with Partner
4.0
/10
Reviewed 366 week(s) ago
Hotels.com verified review
Description hotels.com totalement mensongère c’est une honte !
On vous fait miroiter des choses qui n’existent pas (cuisine dans la chambre, télévision).
Service de restauration bon mais d’une lenteur extrême
Jacob V
with Friends
10.0
/10
Reviewed 372 week(s) ago
Hotels.com verified review
This is a fantastic place. The facilities are a bit rustic, and there is no aircondition, but the service was amazing and personal, and the location in the midst of a lush garden on the coast of Lake Kivu was just fantastic. It is just a shame that there is no swimming in the lake - and no pool. There was a great atmosphere in the restaurant with a fire pit on the floor and a local music performance one evening. And something I never saw before: Running waiters!!
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Verified traveler
Leisure with Partner
10.0
/10
Reviewed 399 week(s) ago
Expedia Group verified review
The staff was exceptionally amazing. So nice, helpful and always wanted to make sure we were happy. They organize for us days trips with drivers and it was really worth it.
The location was great just on Lac Kivu. It was a great place to relax and go for walks in the area.
The food offered was also really good
Daniel Enrique
with Partner
2.0
/10
Reviewed 401 week(s) ago
Hotels.com verified review
Ich buchte am 25 Dez. einen Bungalow als wir dort ankamen sagte der Manager uns das er keine Buchungen von Hotels.com oder Expedia akzeptiere sondern nur bar oder mit Kreditkarte und unsere Buchung stoniert wurde er hätte das Hotels.com mitgeteilt. Wir protestierten und zeigten ihm unsere Bestätigung und wollten das mit Hotels .com sofort klären . Leider erreichte man natürlich keinen an Weihnachten und nach gut 30 min setzte er uns unter Druck entweder ihr bezahlt das Zimmer oder ihr müsst die Anlage verlassen. Also waren wir gezwungen nochmal zu bezahlen und das zu einem höheren Preis. In Deutschland zeigte sich Hotels.com kulant und erstattete uns die unaehmlichkeiten aber erst nachdem wir beweisen konnten das wir doppelt gezahlt hatten. Der Manager behauptete gegenüber Hotels.com wir wären nie erschienen. Hier wollte jemand wahrscheinlich 2x kassieren.
Die Anlage ist nicht so modern wie sie auf den Bildern erscheint. Der Garten war schön die Bungalows sind deutlich in die Jahre gekommen. Die Essensbestellung dauert mindestens 45 min manchmal 1,5 Stunden.
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Number of reviews per page
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