Bay Gardens Hotel

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8.2
/10
Very Good
1,008 reviews

What Guests Say About Their Stay

Amelia

10.0
/ 10
Customer service Clean Food was very good. Airports conditions was working excellent. 💯%

Oral Philmore

10.0
/ 10
Bay Gardens Hotel is in the heart of the commercial center yet sufficiently private. There are four pools that are earliestly accessible and it's within 50 meters of beach and sea. The staff, especially Nadia, are nice abd responsive. Staff will recognize you by name if you are a returning for a second visit. Simply wonderful. It's my home away from home.

Dianna

10.0
/ 10
We stayed at the Bay Gardens Hotel in June for our high school reunion class trip—a fun getaway to reconnect and create new memories. It was a wonderful experience from beginning to end. The staff was incredibly accommodating and went above and beyond to make our stay enjoyable. The food, rooms, and entertainment were all excellent. I also loved that we could visit the other Bay Gardens properties simply by showing our wristbands, which made the experience even better. Overall, everyone in our group had an amazing time. I would definitely stay at Bay Gardens Hotel again and highly recommend it to anyone visiting St. Lucia.
In the Area
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Rodney Bay Village, Saint Lucia, Gros Islet

Main Facilities

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This accommodation offers:
Beach shuttle
Outdoor pool
Poolside bar
Laundry service
Parking
Fitness center
Luggage storage
Garden
Fitness center
Bay Gardens Hotel is located in area / city Gros Islet. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Bay Gardens Hotel

Rodney Bay Village, Saint Lucia, Gros Islet
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General
Near Reduit Beach

Location
With a stay at Bay Gardens Hotel in Gros Islet (Rodney Bay), you'll be a 5-minute drive from Pigeon Island National Landmark and 7 minutes from Reduit Beach. This beach hotel is 0.2 mi (0.4 km) from Baywalk Shopping Mall and 0.8 mi (1.3 km) from Rodney Bay Marina.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Baywalk Shopping Mall - 0.3 km / 0.2 mi
Reduit Beach - 1.3 km / 0.8 mi
Rodney Bay Marina - 1.3 km / 0.8 mi
Splash Island Water Park Saint Lucia - 1.4 km / 0.9 mi
Rodney Bay Aquatic Centre - 2.3 km / 1.4 mi
Friday Night Street Party - 2.6 km / 1.6 mi
Saint Joseph the Worker Catholic Church - 2.6 km / 1.6 mi
Daren Sammy Cricket Ground - 2.9 km / 1.8 mi
Pigeon Island Beach - 3 km / 1.9 mi
Pigeon Island Beach - 3.7 km / 2.3 mi
Anse Bécune Beach - 4.2 km / 2.6 mi
Marisule Beach - 4.4 km / 2.7 mi
Pigeon Island National Landmark - 4.5 km / 2.8 mi
Cas en Bas Beach - 4.5 km / 2.8 mi
Labrelotte Bay - 4.6 km / 2.8 mi

The nearest airports are:
George F. L. Charles Airport (SLU) - 8.9 km / 5.6 mi
Hewanorra Intl. Airport (UVF) - 62.5 km / 38.8 mi

The preferred airport for Bay Gardens Hotel is Hewanorra Intl. Airport (UVF).

Facilities
Dip into one of the 3 outdoor pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Business Facilities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Gros Islet? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Enjoy Caribbean cuisine at Spices, a poolside restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 87 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

All facilities in Bay Gardens Hotel

Facility

  • Beach shuttle
  • Outdoor pool
  • Poolside bar
Swimming Pool Bay Gardens Hotel
Swimming Pool
Fitness Center Bay Gardens Hotel
Fitness Center
Functional Hall Bay Gardens Hotel
Functional Hall
Common Space Bay Gardens Hotel
Common Space
Lobby Bay Gardens Hotel
Lobby

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast

Things to Do

  • Outdoor pool
  • Garden
  • Fitness center
  • Library
  • Pool sun loungers

Transportation

  • Theme park shuttle
  • Beach shuttle
  • Area shuttle

Connectivity

  • Free WiFi
  • WiFi (surcharge)

General

  • Banquet
  • Parking

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible path of travel

Public Facilities

  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Business facilities
  • Conference rooms
  • Computer station

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Bay Gardens Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 100 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Beach nearby, Contactless check-in is available, No elevators

General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bay Gardens Hotel
87
Number of floors in Bay Gardens Hotel
2
Another facilities in Bay Gardens Hotel
Poolside bar, Buffet breakfast, Breakfast, Outdoor pool, Garden

Frequently asked question in Bay Gardens Hotel

What is normal check-in & check-out time at Bay Gardens Hotel?
The standard check-in time at Bay Gardens Hotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Bay Gardens Hotel provide breakfast?
Yes, Bay Gardens Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bay Gardens Hotel?
Bay Gardens Hotel is a 3.5-star hotel.
How many floors does Bay Gardens Hotel have?
Bay Gardens Hotel has 2 floors.
How many rooms are available at Bay Gardens Hotel?
Bay Gardens Hotel has 87 rooms in total.
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More Reviews from Other Guests in Bay Gardens Hotel

8.2
Very Good
From 1,008 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.6

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Traveler Reviews Bay Gardens Hotel

Number of reviews per page
20
40
Top reviews
Kelly
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There were amenities that we did not have access to since we booked through Expedia.
Karen
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bay Gardens Hotel is truly my home away from home whenever I’m in Saint Lucia. The location is super ideal & in the heart of everything you will need offsite.💚 From Ms. Gustave the General Manager and Ms. Helena at the resturtant to the wonderful housekeeping team, the hardworking groundskeepers who keep the property beautiful, and every single staff member, I am so grateful for your kindness, warmth, and hospitality. You always go above and beyond to make every stay feel comfortable, safe, and welcoming. It may be a small and intimate hotel, but that’s exactly what makes it so special. The personal care, genuine friendliness, and peaceful atmosphere make it a true home away from home. Thank you, Bay Gardens Hotel, for always making me feel like family. I can’t wait to return! 🇱🇨
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Amelia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Customer service Clean Food was very good. Airports conditions was working excellent. 💯%
Wincher
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

N/A
Cherry
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

N/A
Nerlande
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome vibe
Nikiema
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I am torn on this resort. Definitely
Glendon
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the breakfast! Hotel is near everything!! Will definitely be back!
Gemmy
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Feels like home
Shanice
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is not as advertised. They need to separate the hotel reviews from the resort reviews as well as the pictures. Be careful when booking because they have the resort pictures displayed as the hotels. These are two different places and different atmosphere. You are in the middle of the ghetto here and have to take a shuttle to go to the beach at the resort and the shuttle is only every hour. My sheets on my bed were dirty and the pillow case had blood splatter on it. The bed is hard as a rock, we had to check to make sure there was an actual mattress. Do not book the excursions through them, the guy that books them lied and said they go to Sugar beach to get us to book and we never went there and was rude when I asked about it. You can get it $30 cheaper online. The breakfast is limited and if you don’t eat pork don’t waste your time booking all inclusive.
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DANTE
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was an amazing trip with my son and we both did have a wonderful time @ Bay Garden hotel.
Aisha
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was amazing
Oral Philmore
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bay Gardens Hotel is in the heart of the commercial center yet sufficiently private. There are four pools that are earliestly accessible and it's within 50 meters of beach and sea. The staff, especially Nadia, are nice abd responsive. Staff will recognize you by name if you are a returning for a second visit. Simply wonderful. It's my home away from home.
Read More
Dianna
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed at the Bay Gardens Hotel in June for our high school reunion class trip—a fun getaway to reconnect and create new memories. It was a wonderful experience from beginning to end. The staff was incredibly accommodating and went above and beyond to make our stay enjoyable. The food, rooms, and entertainment were all excellent. I also loved that we could visit the other Bay Gardens properties simply by showing our wristbands, which made the experience even better. Overall, everyone in our group had an amazing time. I would definitely stay at Bay Gardens Hotel again and highly recommend it to anyone visiting St. Lucia.
Read More
Valerie
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a wonderful stay overall and would definitely recommend this hotel. The rooms were clean, housekeeping did an excellent job every morning, and the staff were friendly and welcoming. The breakfast buffet was one of the highlights of our stay. There was a great variety every morning. The Sunday dinner buffet was also very good, and we really enjoyed the Thursday and Saturday karaoke nights. Our only disappointment was the lunch. We ordered three burgers, and unfortunately they were inedible. They tasted very undercooked and ended up being a waste of about $60 USD. The biggest concern was that my husband, our two boys, and I all ended up with numerous insect bites during our stay. We reported it to the front desk, and while they said someone would spray the room, there wasn't much follow-up. We understand we're in the Caribbean and expected the occasional mosquito, but the number of bites we all received seemed excessive. Overall, I'd still rate this hotel 9/10. The excellent service, cleanliness, and outstanding breakfast made for a very enjoyable vacation.
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Journey
icon-
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

After spending the entire day out on Friday, I returned to my room only to discover that the safe would not open. I entered the correct code numerous times, but every attempt to unlock it failed. I immediately tried contacting the manager, but was unable to reach anyone. My call was eventually transferred to the front desk, where I repeatedly explained that all of my cash and my debit card were locked inside the safe, leaving me with absolutely no access to my money. As a result, I was unable to purchase dinner or meet my basic needs. Despite clearly explaining the urgency of the situation, the only response I received was, “Sorry for the inconvenience, but there is nothing we can do until 7:00 a.m. tomorrow.” This response was completely unacceptable. A guest being denied access to their own money due to a malfunctioning hotel safe should have been treated as an urgent matter, not dismissed with a generic apology and no attempt to provide a solution. The following morning, at approximately 8:00 a.m., I contacted the front desk again to express my frustration and to inform them that I had gone without a meal since the previous evening because I had no access to my cash or debit card. Once again, I was met with another apology and told that Facilities would arrive shortly. Maintenance did not arrive until 8:42 a.m. to resolve the issue. While the safe was eventually opened, what was most disappointing was the complete lack of accountability afterward.
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Leroy
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything
Charlene
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I particularly liked the cleanliness of my room!
Wayne
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel with comfortable rooms. Bar and restaurant are good and the breakfast buffet is good too. The physical property could use updating, but it really doesn’t take away from how comfortable the hotel is
Steven
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

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Number of reviews per page
20
40

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Exterior 4 Bay Gardens Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.