Hilton Hotel and Convention Jabal Omar Makkah

I recently stayed at the Hilton Hotel & Convention Jabal Omar Makkah with a Haram view for 3 nights with my family and it was truly an unforgettable experience. The room was exceptionally clean, spacious, and beautifully maintained. Waking up to the breathtaking view of the Haram was the highlight of my stay. Everything was perfect—from the comfortable bed to the thoughtful amenities provided. The service was top-notch, making the entire experience smooth and enjoyable. The breakfast buffet was varied and generous, offering both hot and cold options, including made-to-order eggs. It’s honestly one of the best breakfast experiences I’ve had in Makkah. The staff were consistently friendly, helpful, and professional, going above and beyond to ensure guests feel welcome and cared for. I highly recommend this hotel to anyone looking for comfort, convenience, and a truly spiritual atmosphere in Makkah.

Excellent and attentive staff. We had a wonderful stay.

Excellent breakfast. Walking distance to haram.

Overall this was a pretty good stay. Kids appreciated the connecting rooms. Thanks for accommodating!

Great & comfortable stay with an excellent view of Haram.

Simply one of the best.

The only problem is going down the hill toward haram very crowded street vendors on the side walk very dangerous walking with cars passing.

The best for going to the haraam. It’s clean and next to shops. It’s around 5 minutes to the haraam. gorgoes hotel. Clean and the staff are so nice.

Ver close to Haram

It is very close to haram very clean

Great location. Friendly staff

the check inn and checkout was good. One day the room was not cleaned although no sign for do not disturb was placed. Cleanness was average. Bathroom amenities not refreshed during room cleaning. One day before my check out, after ten PM I have placed my shopping bags at my room door to reactivate the room key, I came back to the room and found my bags were not there. I went to the reception for a complain and they were very cold in response like it is my fault and it took them more than an hour to find my bags. The manager was not available and the receptionist could not get the camera to check who took the bags. After emailing to the property after one hour the manager came and they could see the3 cameras and locate my bags. While I was talking the receptionist about the loss of my belonging another customer approaches the reception for check inn, the receptionist just turns their head disrespecting the situation I had and moves on with the new customer. At least got my stuff back. this disrespect never happened to me before.

Great property. Room service can be hit or miss. Loved the concierge and reception. Never knew when the shuttles to the Haram were so ended up walking back and forth. The road in front is always jammed with taxis so there’s always a crowd. It’s accessible to many different food locations. I didn’t try the restaurants in the hotel.

Very good hotel. Our room wasn’t ready on time

Everything was wonderful

Great staff.

It was an amazing experience with this Hilton hotel. Room was nice and clean. Breakfast was excellent with a diverse menu. Staff (at the front desk, waiter/waitress, housekeeping) were friendly, especially Ms. Amin who every morning served us with a cordial smile.

Great, customer service.

Good

I had an excellent stay. The hotel is extremely clean, quiet, and near the haram. The staff are all so nice and respectful. Would stay in this hotel again.