voco AL KHOBAR by IHG, an IHG Hotel

3 stars with poor facilities.

Perfect nice hotel perfect location

One particular staff attention from the service desk.

Amazing amd the team is very helpful. Especially medhat , the manager

Excellent stay & location

I was checked in by Meshari late at night and he gave me a great upgrade. The executive suite was creat and it had a welcome fruit basket and some sweets but the sweets were not wrapped of covered with clingfilm so i didn’t feel comfortable eating it. The suite was massive, very comfortable bed and a double jacuzzi. It also includes 2 TVs and a coffee machine. The TV was a bit glitchy, sometimes it wont function properly but its not a big deal. The internet connection was stable and fast , had my calls and meetings without any issues. Yubraj delivered my room service food almost everyday and he was always very neat, helpful and professional. I realized at check in that i will need to leave at 6 while the breakfast start at 6:30 so i asked for a breakfast box to be sent to my room. The reception confirmed but at 5:40 nothing came and i called the room service who said they have no records of it and I had to leave. The breakfast arrangement was fixed on other days. Abdallah checked me out and he offered to print my receipt which i was about yo forget. Food was excellent and the staff generally were very professional.

As described. Less than average breakfast Extortionate prices at the cafe in lobby - small bottle of water 23 SAL - 6 USD!

Professional staff, very welcoming, perfect location and the food was excellent

Great receptionists. Big thanks to the amazing team in reception Saad and Hamad. The best service I have ever had. They made my stay really great.

اشكر الاخ سعد بالاستقبال على اخلاقه العالية واتقانه لعملة وان انتظر كثير عند عمل الدخول

The staff very friendly and quick to serve you. You will feel very comfortable in the hotel. The location is good close to everything. They upgraded my room type from the standard room to executive suite for free at the check in time

Very clean

Wonderful

Wonderful Hotel service and staff

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Perfect stay and wonderful staff and clean rooms thx

Three rooms were booked that were not cleaned during my departure and return at 9 pm and they apologized for that due to the pressure in the hotel and this is a completely unacceptable excuse, the breakfast is good soap was not provided permanently during my stay for two days does not rise even to one star and I will not repeat the experience permanently.

Wonderful hotel and staff

The staff are wonderful and friendly. The hotel very clean and comfortable

Outstanding hotel with 5 star service and very friendly staff. Really enjoyed my stay in Voco Al Khobar and would definitely Recommend