Best Western Glasgow Hotel

Close to local bus stop for convenience to get to bus station for day trips. Multiple eating and drinking establishments within 4 block walking area. We had three people in our room and each person had their own twin bed. Staff was helpful in getting taxi to airport.

Very friendly staff. Easy access to transportation

No air conditioning in the room. Bathroom very cramped

Staff are lovely, breakfast good.

Staff were a bit 'off' on check in, and demanded a 100 quid 'holding deposit' which i have never experienced in any hotel or bnb ive stayed in, ever! Had to be a card, which i couldnt do, so i said it was cash or nothing, she was not really happy with this. I asked why this is, she said its just the management that demand this. Was told there would be a housekeeper that would check my room over before i get my money back...was a desk worker that came uo, and her check was pathetic...looked under our pillows and quilt!! Nit at the furniture or where there could be damage! Parking here is now non existent as they used to have a car park round the back, but this is now not allowed. I gor a nice 50 quid parking ticket for being there in the morning to load the car. Was told there was a car oark 10 minutes walk away, which is the last thing i wanna do after a 4hr drive, and drag all my luggage to a hotel! Not happy, and i wont be staying here again. Was a more welcome hotel before it turned into a Best Western. Also, building works on a hotel next door that they've been working on for a few years, and the builders started on this at half 7 in the morning, so was woke up at this time. This is gonna be going on a long time, so bare that in mind if you're staying Monday to Friday.

Staff very friendly and efficient nothing to much trouble

Room was available for 1pm but was informed that we could not occupy until a 3pm check in time unless a £10 per hour charge was paid. Returned at 3pm but check-in took 20 minutes as there was a queue with only 1 check in receptionist, hotel manager was in the foyer having a discussion with a guest regards a police matter that should have been held in a private place. Pre authorisation of debit card for extras (£100) was taken as first step of check-in process. No details for my address and contact details for my booking reference so these had to be provided again. As two people were in room requested 2 room cards, this was initially refused but eventually a second keycard was provided, however this was clearly an appeasement as the second keycard did not work and was clearly not coded. Room was sited next to lift which as the single lift for the hotel was very busy and noisy. Bathroom very small and shower difficult to access and required shower screen to be folded/unfolded to access shower. Window view was out into back carpark where bins where located, these were full and overflowing and rats were visible going in and out of bins. Hotel bar was not opened until night porter staff came on shift so not possible to purchase anything from the bar until late evening, no still water available and no spirits. Was informed that only some of the bottled beer was cold as fridges not working properly. Overall was not made to feel welcome and it that repeat business not a priority.

M

Think prison would have been more. Comfortable

Slightly annoyed that I’d paid up front for breakfast, only to find out that they are doing free breakfast this year for all

Could not have had a better experience. The staff were so welcoming and accomodating. They assisted us in a really early check in. Their breakfast is a traditional scottish breakfast and was delicious. Highly recommend staying here.

The hotel was nice and offered a cooked breakfast, which was delicious. The only thing lacking was air conditioning in the room, but the window did open for air.

Comfy and spacious room, great location

Great location in the heart of finneston

Very pleasant hotel clean staff very friendly and breakfast was lovely. Excellent location for a vast amount of restaurants and bars and walking distance to the hydro.

Very bad experience.

Friendly staff, nice and clean

Best western took my money after me phoning them to cancel saying I needed to cancel through Expedia . I sent a email to Expedia and use said U never received it Never again will I use either of use

Although the street signs on Scotland are crap but managed to get there

View from bedroom wasn't that great and had to close the door curtain for total privacy.