Mercure Perth Hotel

Very dated bedroom and bathroom. Thin duvets and pillows. Dated carpet. Clean enough.

Firstly the location is excellent in the middle of Perth, additionally the staff are extremely friendly and helpful. The hotel has a nice bar area near reception and apparently the breakfast was very good. In terms of the rooms though, they are extremely dated and in need of a major renovation. I stayed with a group of golfers for 3 nights , but if this had been with my wife I would have been extremely disappointed tbh, I actually think a travel lodge would have been a better option.

Hotel was comfortable and clean but the room condition was tired and could do with a freshen up. Pleasant staff. Nice bar, restaurant shut (on a Saturday night?) but you could order food in the lounge. Very annoying was having to pay for public car park as the hotel car park was full with cars that quite obviously were not hotel guests. We watched people arriving in their cars, parking, then going and doing their shopping. Hotel should have a system of ensuring only guests can park in the hotel car park.

The amazing water mill was a stunning and unique feature of the hotel. We found the noise of the water flowing throughreally calming. Our room was lovely and clean. The toilet was nice and clean but it was tired looking just needs upgraded. Overall a very enjoyable stay.

Staff very friendly and that was fine. Room had a cracked wash basin held together with a glue type tape. No hooks in bathroom for hanging clothes you didn't want to hang on the floor. Expensive mistake.

The room was very basic and the breakfast products were cold. The hotel is in a great location, the staff are very friendly and professional

Friendly staff upon arrival. Ordered from the restaurant for dinner, was delicious meal. Room was clean and tidy and had black out blinds. Could occasionally hear other guests though nothing to complain about.

Walking distance to town and free parking.Plenty restaurants & lively pubs.Have stayed here before so know what to expect.Breakfast was good on both days.Good nights sleep.

Good central location. Everyone was very friendly and helpful.

I paid for an upgrade, Lord help the other rooms is all I can say. The bathroom has nooks and crannies from previous paint jobs and its seeping brown stuff in the cracks. It was very noisy outside. The safe was not working. My key card was not working which happens. Maybe I look trustworthy but when I asked at reception for another card, they just asked for my room number. No proof of ID or hotel card slip with my number on. Thank goodness there’s chain locks to put across the doors

It’s an old water mill with a stream running under the bar /lounge which can be seen via glass viewing windows in the floor. Unfortunately there is an awful damp fusty smell in this area making it quite unpleasant to sit in. Also safe in room broken and unusable, kettle lid broken meaning it doesn’t switch off automatically. Hotel is very tired looking and in need of an upgrade.

Good location near shops and station. Friendly & helpful staff Good breakfast Pretty and peaceful little garden

Staff absolutely amazing! Quick and friendly check in and also at departure. Breakfast was lovely, fantastic selection. Excellent location

Wonderful

Wonderful place to stay right in the heart of Perth. Staff was very friendly and helpful.

Was given a disabled room despite not being disabled, perhaps because the platform lift was out of order. Extensive mould on the tile grout in the bathroom. Floorboards in room above very squeaky and could hear conversation of occupants clearly. Window single glazed and draughty. Breakfast room gloomy with dated decoration and no disabled access. Staff helpful but hotel badly needs refurbishment.

We have stayed here before. We booked through Expedia and opted for the Privilege room. When we arrived to check in we were told that there were no Privilege rooms available. They only have 2 apparently. The receptionist who was also the duty manager said that there was nothing she could offer us and that we should take it up with Expedia. We suggested that she had to resolve the problem at which point she became very defensive and left the reception area for some minutes. When she came back, she offered us a couple of complimentary drinks at the bar. We accepted and got on with our stay. Had she owned the problem from the start and offered some form of compensation an awkward situation would have been avoided. Simply to shrug and blame Expedia was not the way to handle the situation.

Breakfast was poor ,went for breakfast around 9.50.hot buffet no black puddi g ,no fried eggs,no brown bread,no yoghurt, no decaff tea,oh and scramble egg not very appealing

We stayed 2 nights April 2025. The hotel is central and convenient for almost anything you'd want to do in Perth. While the hotel is clean and comfortable enough, it's a bit dated. Examples are old shower heads and no electric points or charging points next to the bed. Bar service was a bit erratic / slow, with only a basic stock. Staff friendly and helpful though.

The dining room and bedrooms were very dated and gloomy. Could do with complete refurbishment..The entrance and bar was nice all the staff were very nice and helpful.