Muthu Glasgow River Hotel

Hotels
6.7
/10
Pleasant
998 reviews

What Guests Say About Their Stay

RAE
10.0
/ 10
Recently reopened after an amazing refit I believe under new management The place is just beautiful, bed is the most comfortable I have slept in away from home, staff very friendly and helpful
Ailidh
10.0
/ 10
My fiancée and I stayed here for the night while we were moving house. We read a few bad reviews after booking but were very pleasantly surprised at what we found. The property is under refurbishment and the room we stayed in (4th floor) has been renovated. We both slept like logs. The bed was very comfy and the views out over the river were lovely. The pool was closed as part of the renovation (August 2025). Parking is free for hotel guests. The location is pretty but I would recommend a car to get about. Glasgow city centre is about 10 miles away. The hotel would be very convenient for Glasgow airport. The staff made our stay. Payal and Sam at reception were warm and friendly, which is just what we needed! We didn’t eat at the hotel but the menu looked decent with plenty of vegetarian options. We will stay again the next time we fly out of Glasgow airport.
Rajeshwar
10.0
/ 10
We only stayed for a night, and the Rooms were very big and neat & clean. We had the breakfast there, which was great and very inexpensive when included with the room
In the Area
See Map
Riverfront, Renfrewshire, Scotland, PA8 6AN

Main Facilities

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Restaurant
24-Hour Front Desk
Elevator
Muthu Glasgow River Hotel is a hotel is located at Renfrewshire. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Muthu Glasgow River Hotel Address: Map & Location

Riverfront, Renfrewshire, Scotland, PA8 6AN
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Location


Muthu Glasgow River Hotel is a hotel is located at Renfrewshire.

About Muthu Glasgow River Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Muthu Glasgow River Hotel exclusively for you.

Get precious and unforgettable moment during your stay at Muthu Glasgow River Hotel.

All facilities in Muthu Glasgow River Hotel

Others Muthu Glasgow River Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Food and Drinks

  • Breakfast
  • Bar

Things to Do

  • Picnic area
  • Garden

General

  • Parking

Accommodation Policy & General Information in Muthu Glasgow River Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately GBP 8.00 per person
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. From 24th December to 2nd January the Restaurant will be closed, however meals will be available in the Darnley Bar.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Muthu Glasgow River Hotel
177
Number of floors in Muthu Glasgow River Hotel
1
Another facilities in Muthu Glasgow River Hotel
Others, Smoke-free area, Luggage storage, Express check-in, Express check-out

Frequently asked question in Muthu Glasgow River Hotel

What are available facilities at Muthu Glasgow River Hotel?
There are top facilites at Muthu Glasgow River Hotel such as Restaurant, 24-Hour Front Desk, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Muthu Glasgow River Hotel?
Check-in time at Muthu Glasgow River Hotel is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Muthu Glasgow River Hotel provide breakfast?
Yes, Muthu Glasgow River Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Muthu Glasgow River Hotel?
Muthu Glasgow River Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Muthu Glasgow River Hotel have?
Muthu Glasgow River Hotel has 1 floors.
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More Reviews from Other Guests in Muthu Glasgow River Hotel

6.8
Pleasant
From 997 reviews
Cleanliness

7.6

Room Comfort

6.8

Location

8.0

Service and Facilites

7.8

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Traveler Reviews Muthu Glasgow River Hotel

Number of reviews per page
20
40
Top reviews
RAE
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Recently reopened after an amazing refit I believe under new management The place is just beautiful, bed is the most comfortable I have slept in away from home, staff very friendly and helpful
Ailidh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My fiancée and I stayed here for the night while we were moving house. We read a few bad reviews after booking but were very pleasantly surprised at what we found. The property is under refurbishment and the room we stayed in (4th floor) has been renovated. We both slept like logs. The bed was very comfy and the views out over the river were lovely. The pool was closed as part of the renovation (August 2025). Parking is free for hotel guests. The location is pretty but I would recommend a car to get about. Glasgow city centre is about 10 miles away. The hotel would be very convenient for Glasgow airport. The staff made our stay. Payal and Sam at reception were warm and friendly, which is just what we needed! We didn’t eat at the hotel but the menu looked decent with plenty of vegetarian options. We will stay again the next time we fly out of Glasgow airport.
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Rajeshwar
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We only stayed for a night, and the Rooms were very big and neat & clean. We had the breakfast there, which was great and very inexpensive when included with the room
Verified traveler
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Where shall we begin! We arrived at Hotel, it looked very derelict, outside of building looked awful, an abandoned car in carpark, we were unsure what we were coming to. As we entered building, we were pleasantly surprised at reception area, very sparlkly and clean and welcoming. We went up to the room where again we had mixed emotions, the bed was amazing but the rest of room needed work, or they tried to upgrade but very rushed or not finished. The tv wasnt working as you can see in photos, curtains were old, and thecwundows were disgustingly, had to clean them to be able to look outside, once windows were open the view was beautiful. We had a live smoke alarm without any cover, the photos on website are not the true pictures. They are working on hotel during our stay, but it feels like they are rushing work to get it opened
Read More
Joanne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely clean hotel decorated with an Indian vibe, landing was really dark but people were fixing the problem with head torches on, room & shower great size, downside was tv was un watchable the signal drops out constantly. We had had room right next to the lift which went up & down all night & kept me awake that along with doors slamming all night I got no sleep at all. Shame really cause hotel was really nice & close to the airport.
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Nicola
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Inside hotel much nicer than outside which is run down and dirty. Inside is very nice and beds were the best I’ve had so comfy. Food options is very limited and expensive and stops at 8.45pm. Overall I wouldn’t stay again as food options and affordability is key for me and location a little further than I would usually go.
Alexander
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The beds are comfy, rooms are quite clean, found two hairs in bathroom, paid full breakfast and was given only very limited cold food and was asked to pay extra £15 for hot food, then when checking out was told it was by mistake, the breakfast waiter shall have a breakfast guest list to verify all incoming guests this way he would know who is still missing so when we arrived 9:15 am with my son he got only rice flakes with milk … I like the lobby and bar, from outside it is dated but inside quite nice.
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Jennette
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Comfortable bed. Had quite a 'budget' feel overall. It was about the cheapest hotel in the area in terms of price and it definitely felt it it most ways. Looks and feels like needs a lot of maintenance. We joked in the elevator on arrival that the voice announcing the floor level sounded Sybil Fawlty-esque (Fawlty Towers). Little did we know that the Fawlty Towers feeling would pervade further. We booked for 2 guests but the room had 1 towel and 1 hand towel. Breakfast was included in our room rate- NEVER pay extra for the breakfast here. Were told on checkin that breakfast was from 8am. Thought that sounded late. On arrival at the dining room at 8:10am, it was clear that many people had already eaten and left. I think the hotel had about 3 coach tours and wanted them to have breakfast before non-tour guests. Certainly had a sense of being a second class guest. We were told to take any table we wanted. After walking around, it was clear that there were NO set tables. I asked the attendant if she could point out a table that was set and we could use and she said she'd set one up. The fruit salad and yoghurt was almost gone and none was replaced in the 40 minutes we were there. We and other guests had to ask for a range of things not being replenished- cutlery, coffee mug, cereal bowl. Unfortunately, I don't believe I've ever encountered a worse breakfast in terms of appointments and food quality. Staff were courteous, accommodating when asked to assist.
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Victoria Hartley
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Booked this hotel for 2 nights based on the room pictures. Then I saw the exterior picture! Arrived late afternoon, driving along a tatty driveway, into an almost empty carpark that looked more like waste ground with an abandoned car in the corner. The hotel looked derelict. What I assume might have been a swimming pool building looked filthy. Inside the foyer and reception were amazing. My room was just like in the pictures. A little bit dusty, a little bit worn. But it felt like being in some kind of surreal experience. When I went out for the evening and came back, reception was deserted. Ditto the next day. I don't know if this is in the middle of a refurbishment or what. And no wifi in the rooms. I think you could "plug in" to the internet, but no wifi on the 6th floor.
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Grant
icon-Business
Business
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Turned up with 3 key clients. Immediately left when I saw the look on my clients faces. From the outside this hotel looks like Chernobyl and I could not even remotely stay there with key foreign clients. The hotel looks very different from picture. Reported to American Express as should not pay
Sarah
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

AVOID. Honestly, awful hotel, overpriced. The room had an amazing view of the Erskine Bridge. That's its only redeeming feature. In spite of the hotel description it didnt have: blackout curtains, complimentary water, hairdryer, iron or ironing board. The windows were filthy and the hose from the shower was great, if you were 5' 6", but no good if you were any taller. To say the doors banged was an understatement, the room shook. I told reception and they said sorry. We'd booked 2 nights, left after 1. Additionally, it's in the middle of nowhere, so make sure you have a car.
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Iain
icon-Leisure
Leisure
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This place has potential but at the moment it is like a building site, in proper ruins. Seemed like they had a handful of rooms people can use and everything else was doors smashed in, locks smashed. The SPA is in ruins. I left after a night having booked for 3 and they have refused a refund!
Ian
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I was at reception for 20 minutes trying to check in one person one room per booked so slow the room was dirty no ac window could only open a couple of inches so hot I would never stay at this hotel hotels.com you should take this hotel off your list
Stuart
2.0
/10
Reviewed 184 week(s) ago

Hotels.com verified review

Stayed at this hotel for one night after returning from a holiday. I’ll start off by saying, the staff who were actually there were amazing, and totally blameless. However, this hotel is abysmal. We arrived just as 2 busloads of French tourists were checking in. The poor receptionist was run off her feet, but stopped what she was doing to help us. She explained that the hotel was closing the following Wednesday for refurbishment and the staff had been told that they were losing their jobs. As a result they had walked out, or hadn’t come in for their shift, leaving a handful to run the hotel. She was having to turn people away as they were overbooked, there was an 18th birthday party on that evening, and both the lifts weren’t working. We were told that we could use the service lift to access the upper floors, thus avoiding the 12 flights of fire escape stairs ! This involved being led through the bowels of the hotel, showing views of obscene graffiti left by disgruntled ex-employees, to a rickety lift which probably should have been condemned in the mid eighties. The room was surprisingly good, apart from the bathroom, which was old, grimy and stained. And the TV hanging off the wall. And the dust. And the missing Remote. The manager was the only member of staff left come morning, so I take my hat off to him as he carted 87 bags up and down the fire escape for the tourists Muthu are a disgrace allowing the hotel to remain open
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Alan
2.0
/10
Reviewed 184 week(s) ago

Hotels.com verified review

Hotel was closing for refurbishment. Bar closed at 6pm on Saturday. No eating facilities either
Verified traveler
2.0
/10
Reviewed 185 week(s) ago

Hotels.com verified review

It was terrible. all lifts were out of service. We (an elderly couple} were required to walk up and down 6+ flights of cement fire escape stairs., Had to run around finding staff to help with carrying luggage. It was also a party night at the hotel with guest talking loudly until the wee hours of the morning. Will never stay here again.
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Sheila
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

There was litter in the car park - not a good introduction. The lift was out of order and the stairways were dirty. Disabled friend had to be taken in the service lift and getting to it was a nightmare. There were no instructions about in the event of fire and i dread to think... The bedroom was clean.
Carl
icon-Business
Business
2.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

After having an email that said "sorry you have cancelled your stay", I called to confirm I hadn't cancelled and was asured they had made a mistake and I was booked in. On arrival 2 days later I was told I had cancelled and they had no other rooms available. Last time I will book with this shower.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 189 week(s) ago

Hotels.com verified review

Although not awful, things were not ideal. Room although recently renovated was slightly rough around the edges, breakfast wasn't available until about 15 mins after it was meant to open and wasn't the best quality. Beds were comfy though and nice and quiet so slept well and well situated for a lovely evening walk along the river.
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Angela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 189 week(s) ago

Hotels.com verified review

We had a lovely weekend, the rooms were clean and comfy the rest of the hotel was dated but clean and is undergoing a referb, the food was very nice we paid for B&B but had our evening meals there as well no complaints everything we had was really lovely. The staff were great very friendly and helpful even through the hotel was really busy being a disabled guest I couldn't fault the staff and the accessibility was excellent
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Others 4 Muthu Glasgow River Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.8
Pleasant
From 997 reviews
Cleanliness

7.6

Room Comfort

6.8

Location

8.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Muthu Glasgow River Hotel

Number of reviews per page
20
40
Top reviews
RAE
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Recently reopened after an amazing refit I believe under new management The place is just beautiful, bed is the most comfortable I have slept in away from home, staff very friendly and helpful
Ailidh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My fiancée and I stayed here for the night while we were moving house. We read a few bad reviews after booking but were very pleasantly surprised at what we found. The property is under refurbishment and the room we stayed in (4th floor) has been renovated. We both slept like logs. The bed was very comfy and the views out over the river were lovely. The pool was closed as part of the renovation (August 2025). Parking is free for hotel guests. The location is pretty but I would recommend a car to get about. Glasgow city centre is about 10 miles away. The hotel would be very convenient for Glasgow airport. The staff made our stay. Payal and Sam at reception were warm and friendly, which is just what we needed! We didn’t eat at the hotel but the menu looked decent with plenty of vegetarian options. We will stay again the next time we fly out of Glasgow airport.
Read More
Rajeshwar
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We only stayed for a night, and the Rooms were very big and neat & clean. We had the breakfast there, which was great and very inexpensive when included with the room
Verified traveler
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Where shall we begin! We arrived at Hotel, it looked very derelict, outside of building looked awful, an abandoned car in carpark, we were unsure what we were coming to. As we entered building, we were pleasantly surprised at reception area, very sparlkly and clean and welcoming. We went up to the room where again we had mixed emotions, the bed was amazing but the rest of room needed work, or they tried to upgrade but very rushed or not finished. The tv wasnt working as you can see in photos, curtains were old, and thecwundows were disgustingly, had to clean them to be able to look outside, once windows were open the view was beautiful. We had a live smoke alarm without any cover, the photos on website are not the true pictures. They are working on hotel during our stay, but it feels like they are rushing work to get it opened
Read More
Joanne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely clean hotel decorated with an Indian vibe, landing was really dark but people were fixing the problem with head torches on, room & shower great size, downside was tv was un watchable the signal drops out constantly. We had had room right next to the lift which went up & down all night & kept me awake that along with doors slamming all night I got no sleep at all. Shame really cause hotel was really nice & close to the airport.
Read More
Nicola
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Inside hotel much nicer than outside which is run down and dirty. Inside is very nice and beds were the best I’ve had so comfy. Food options is very limited and expensive and stops at 8.45pm. Overall I wouldn’t stay again as food options and affordability is key for me and location a little further than I would usually go.
Alexander
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The beds are comfy, rooms are quite clean, found two hairs in bathroom, paid full breakfast and was given only very limited cold food and was asked to pay extra £15 for hot food, then when checking out was told it was by mistake, the breakfast waiter shall have a breakfast guest list to verify all incoming guests this way he would know who is still missing so when we arrived 9:15 am with my son he got only rice flakes with milk … I like the lobby and bar, from outside it is dated but inside quite nice.
Read More
Jennette
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Comfortable bed. Had quite a 'budget' feel overall. It was about the cheapest hotel in the area in terms of price and it definitely felt it it most ways. Looks and feels like needs a lot of maintenance. We joked in the elevator on arrival that the voice announcing the floor level sounded Sybil Fawlty-esque (Fawlty Towers). Little did we know that the Fawlty Towers feeling would pervade further. We booked for 2 guests but the room had 1 towel and 1 hand towel. Breakfast was included in our room rate- NEVER pay extra for the breakfast here. Were told on checkin that breakfast was from 8am. Thought that sounded late. On arrival at the dining room at 8:10am, it was clear that many people had already eaten and left. I think the hotel had about 3 coach tours and wanted them to have breakfast before non-tour guests. Certainly had a sense of being a second class guest. We were told to take any table we wanted. After walking around, it was clear that there were NO set tables. I asked the attendant if she could point out a table that was set and we could use and she said she'd set one up. The fruit salad and yoghurt was almost gone and none was replaced in the 40 minutes we were there. We and other guests had to ask for a range of things not being replenished- cutlery, coffee mug, cereal bowl. Unfortunately, I don't believe I've ever encountered a worse breakfast in terms of appointments and food quality. Staff were courteous, accommodating when asked to assist.
Read More
Victoria Hartley
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Booked this hotel for 2 nights based on the room pictures. Then I saw the exterior picture! Arrived late afternoon, driving along a tatty driveway, into an almost empty carpark that looked more like waste ground with an abandoned car in the corner. The hotel looked derelict. What I assume might have been a swimming pool building looked filthy. Inside the foyer and reception were amazing. My room was just like in the pictures. A little bit dusty, a little bit worn. But it felt like being in some kind of surreal experience. When I went out for the evening and came back, reception was deserted. Ditto the next day. I don't know if this is in the middle of a refurbishment or what. And no wifi in the rooms. I think you could "plug in" to the internet, but no wifi on the 6th floor.
Read More
Grant
icon-Business
Business
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Turned up with 3 key clients. Immediately left when I saw the look on my clients faces. From the outside this hotel looks like Chernobyl and I could not even remotely stay there with key foreign clients. The hotel looks very different from picture. Reported to American Express as should not pay
Sarah
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

AVOID. Honestly, awful hotel, overpriced. The room had an amazing view of the Erskine Bridge. That's its only redeeming feature. In spite of the hotel description it didnt have: blackout curtains, complimentary water, hairdryer, iron or ironing board. The windows were filthy and the hose from the shower was great, if you were 5' 6", but no good if you were any taller. To say the doors banged was an understatement, the room shook. I told reception and they said sorry. We'd booked 2 nights, left after 1. Additionally, it's in the middle of nowhere, so make sure you have a car.
Read More
Iain
icon-Leisure
Leisure
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This place has potential but at the moment it is like a building site, in proper ruins. Seemed like they had a handful of rooms people can use and everything else was doors smashed in, locks smashed. The SPA is in ruins. I left after a night having booked for 3 and they have refused a refund!
Ian
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I was at reception for 20 minutes trying to check in one person one room per booked so slow the room was dirty no ac window could only open a couple of inches so hot I would never stay at this hotel hotels.com you should take this hotel off your list
Stuart
2.0
/10
Reviewed 184 week(s) ago

Hotels.com verified review

Stayed at this hotel for one night after returning from a holiday. I’ll start off by saying, the staff who were actually there were amazing, and totally blameless. However, this hotel is abysmal. We arrived just as 2 busloads of French tourists were checking in. The poor receptionist was run off her feet, but stopped what she was doing to help us. She explained that the hotel was closing the following Wednesday for refurbishment and the staff had been told that they were losing their jobs. As a result they had walked out, or hadn’t come in for their shift, leaving a handful to run the hotel. She was having to turn people away as they were overbooked, there was an 18th birthday party on that evening, and both the lifts weren’t working. We were told that we could use the service lift to access the upper floors, thus avoiding the 12 flights of fire escape stairs ! This involved being led through the bowels of the hotel, showing views of obscene graffiti left by disgruntled ex-employees, to a rickety lift which probably should have been condemned in the mid eighties. The room was surprisingly good, apart from the bathroom, which was old, grimy and stained. And the TV hanging off the wall. And the dust. And the missing Remote. The manager was the only member of staff left come morning, so I take my hat off to him as he carted 87 bags up and down the fire escape for the tourists Muthu are a disgrace allowing the hotel to remain open
Read More
Alan
2.0
/10
Reviewed 184 week(s) ago

Hotels.com verified review

Hotel was closing for refurbishment. Bar closed at 6pm on Saturday. No eating facilities either
Verified traveler
2.0
/10
Reviewed 185 week(s) ago

Hotels.com verified review

It was terrible. all lifts were out of service. We (an elderly couple} were required to walk up and down 6+ flights of cement fire escape stairs., Had to run around finding staff to help with carrying luggage. It was also a party night at the hotel with guest talking loudly until the wee hours of the morning. Will never stay here again.
Read More
Sheila
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

There was litter in the car park - not a good introduction. The lift was out of order and the stairways were dirty. Disabled friend had to be taken in the service lift and getting to it was a nightmare. There were no instructions about in the event of fire and i dread to think... The bedroom was clean.
Carl
icon-Business
Business
2.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

After having an email that said "sorry you have cancelled your stay", I called to confirm I hadn't cancelled and was asured they had made a mistake and I was booked in. On arrival 2 days later I was told I had cancelled and they had no other rooms available. Last time I will book with this shower.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 189 week(s) ago

Hotels.com verified review

Although not awful, things were not ideal. Room although recently renovated was slightly rough around the edges, breakfast wasn't available until about 15 mins after it was meant to open and wasn't the best quality. Beds were comfy though and nice and quiet so slept well and well situated for a lovely evening walk along the river.
Read More
Angela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 189 week(s) ago

Hotels.com verified review

We had a lovely weekend, the rooms were clean and comfy the rest of the hotel was dated but clean and is undergoing a referb, the food was very nice we paid for B&B but had our evening meals there as well no complaints everything we had was really lovely. The staff were great very friendly and helpful even through the hotel was really busy being a disabled guest I couldn't fault the staff and the accessibility was excellent
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