Heeton Concept Aparthotel Edinburgh Queen Street

We booked an Aparthotel primary due to the cooking facilities available in the room. Unfortunately, after arriving, it was confirmed that the stove/hob advertised in the listing had been removed. This scuppered our dinner plans and increased the overall cost of our stay in Edinburgh massively as we then had to eat out for each meal. Being autistic, this unexpected change and the need to locate suitable alternative venues to eat in resulted in a lot of additional stress. We haven’t been offered any kind of reimbursement by Aparthotel. I’m very disappointed.

Great spacious room, with good facilities. Check in was good - Not to far from tourist spots. Unsure why the room had Pam sets but no stove / cooking options.

Staff was friendly. Only hiccup was there was no soap or shampoo when we arrived so had to track down the staff to refill. Overall nice environment and large room!

Nice place to stay but not very convenient if you are driving. The parking fee for two day is really expensive .

Lovely well equipped apartment

Hotel and staff great. Location fab. Only thing that was missing was coffee and milk in the room. Would definitely go back.

Comfortable accommodation in an excellent location.

The property is lovely and in a really nice location. Our issues began at check in when they said they couldn't find my reservation even though I managed to check in and receive room confirmation. We entered our room and cleaniless was an issue with hair in the bathroom and stains on the sheets. They were super helpful and apologetic though and switched our rooms when the issues were brought up. The room itself is great and the bed was incredibly comfortable.

I would love to give this a better review, but there were a few minor issues during our stay. Our room was on the lower level which was fine except they put a very rambunctious family above us. They had little ones who were jumping around both nights of our stay until 12a. I would suggest in the future putting the families with small children on the lowest level. Also they have parking which is great, yet it is a feat to get your car into their garage without damaging your vehicle. It also was pricey for how difficult it was to get into the garage. We made it in with unscathed but just barely. I had to help direct my husband into the garage. The are next to us had some damage to the front of their vehicle. The bed wasn’t very comfy. I asked for an extra blanket to sleep with and it confused the front end lady (I didn’t get an extra blanket). One small issue was that I got 3 hand soaps in my bathroom instead of a hand soap, shampoo and conditioner. I was thankful I had brought some with me. I will say it is very walkable to everything and there are a ton of restaurants parallel to it. I also enjoyed that they had a laundry facility. It was convenient to get my laundry done. Only downside is that the washer/dryer are one machine so it takes 4 hours for an entire load to get done.

My only complaint is the bathroom shower was not cleaned well. There was mold on the grout lines and the shower walls needed to scrubbed well.

Great location and great value for money

Amazing property, comfortable, clean, midern

We loved staying at this hotel with our three dogs! It was clean, a great location, and the staff were so friendly! Thank you

I chose Native because of the price point as well as the fact the studios have a kitchenette, which was perfect. The room was cosy and a really good size. There were great features like an extra folding chair in the cupboard , so an extra guest could sit at the table to eat, and the clever dining table was great too. The shower was well thought-out as the controls were at the 'dry' end, The water was not very warm though, maybe just bad luck, and there would have been plenty of room for a bath, which I would have preferred. The heated towel rail meant I could dry out my damp gloves and socks ( January). While it was a fairly convienient location, it was just a tiny bit further than I would have liked, as it was on the edge of the new town, great for the airport bus, but too far to just pop back during the day. The nearest shop was a co-op a couple of streets away. I would possibly stay again next time I'm in Edinburgh.

The staff comes to mind first as to what I liked about the resort. We got checked in a bit early due to some "magic" and I was able to get an extra blanket. Great service.

Good place

Great location, room was clean and spacious. The check-in process left something to be desired- we arrived 10 minutes before check-in time at 3 pm and they were unable to tell us when the room would be ready. We needed to eat so we left around 3:30 and the room still wasn’t ready but we weren’t given a reason for the delay or any apology about that. Overall though it was a good stay.

Overall good stay at Native. Pillows on the soft side but that’s a personal preference. Only down point for me was the lack of nearby parking, although pretty walkable areas not far off. Would recommend the overall stay.

Amazing stay, perfectly located, a 10 minutes walk to wherever you want to be in Edinburgh or so it seemed. Lovely staff, very accommodating, room was great, spacious with good facilities and very clean!

Lovely hotel.