Pine Trees Hotel

We stayed at Pine Trees Hotel for our wedding anniversary. From the moment we walked through the doors the extra thought they have put into the details were evident; from the dog bowls and treats for four legged friends to rain coats and Hunter wellies for the humans to borrow. Having had a recent revamp, the interior design is contemporary chique in deep warm colours without taking the attention away from the original Victorian features. It feels more like stepping into someone’s home than a boutique hotel. David at the reception - discretely placed by the main stair case the foyer - was very helpful - and even showed us the potential upgrade we could have in person. We didn’t go for the balcony room (25) as it was much smaller than our originally booked room; Snowdrop (Room 2) - which we absolutely loved! Cases were taken to our room by the lovely Paul, and the radio was playing Meatloaf as we walked through the doors. I appreciated the small details such as good quality coffee and teas and high quality bath products. In the hall just outside the room they had placed complimentary cakes and macarons alongside a milk fridge. There were complimentary welcome drinks waiting at Flora Bar. Dinner at Fauna was lovely; we had the Chateau Briand as our main. Only downside was that food came before our drinks and no water was offered. Waiters were very friendly and personable. We loved the a la carte breakfast which was delicious. We would love to come back (for room 4)!

Everything spot on from the food to bedroom's. There could be better directions for the checkin desk. Apart from that it’s a brilliant stay. Staff are excellent as well.

Fab. Staff were very friendly and when they realised that my partner had some difficulty with stairs and mobility they pulled out all the stops to help us. The room was wonderful, the food delicious. Loved every minute.