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Fragrance Hotel - Kovan
Hotels
7.0
/10
Pleasant
108 reviews
What Guests Say About Their Stay
CHOONG HAN PHANG
9.1
/ 10
Friendly and helpful staff in the morning shift...
Julian
10.0
/ 10
I was arriving late when I got to the hotel. Staffs are very helpful. I had my room on the 3rd floor. The room is nice, clean and bed is clean. Bathroom a bit small with a shower and toilet in the same area. So, it’s kind of weird but it’s ok. Toilet got wet after shower.
I smelled Durian from the receptionist to my bedroom. Because there is a Durian shop right next to the hotel. Parking is limited but it’s easy access for an online taxi to find you. There is an elevator as you walked inside the car park.
Also, at the front entrance hotel, there is a walking path for a pedestrian. You can either waiting for an online taxi at the front of the hotel or the pick up point which is on the rear side.
Staffs are nice, helpful and polite. I had a pleasant stay there. Will definitely choose this hotel for my next trip to Singapore. Good price, good location and not too far to the city centre like Orchard Road.
I will recommended this hotel for a traveller looking for a hotel in Singapore. Budget price, decent room and clean .
Dulaj
10.0
/ 10
I had a really great stay at the hotel. The hotel staff was really kind. They even offered me to keep my luggage with them until my flight even though i checked out at 12 noon. That gave me more time to explore the city. Well managed and very clean hotel. Absolutely worth the amount i paid. If i comeback to singapore again, i will definitely stay here.
In the Area
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760 Upper Serangoon Road, Serangoon, Singapore, 534629
Main Facilities
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AC
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Fragrance Hotel - Kovan
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Fragrance Hotel - Kovan Address: Map & Location
760 Upper Serangoon Road, Serangoon, Singapore, 534629
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Location
Fragrance Hotel - Kovan is located in area / city Serangoon.
About Fragrance Hotel - Kovan
For you, travelers who wish to travel comfortably on a budget, Fragrance Hotel - Kovan is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Fragrance Hotel - Kovan provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Fragrance Hotel - Kovan, a wonderful accommodation for your family holiday.
Fragrance Hotel - Kovan is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Fragrance Hotel - Kovan is a hotel with great comfort and excellent service according to most hotel's guests.
Fragrance Hotel - Kovan is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Fragrance Hotel - Kovan
Lobby
Exterior
Bedroom
In-room Bathroom
Hotel Services
- Laundry service
- Tours
- Luggage storage
- 24-hour Receptionist
In-room Facilities
- Hairdryer
- TV
- Shower
Nearby Facilities
- Shops
- ATM/Banking
- Supermarket
General
- AC
- Non-smoking room
Public Facilities
- WiFi in public area
- Elevator
Transportation
- Limited parking
Connectivity
- LAN Internet
Accommodation Policy & General Information in Fragrance Hotel - Kovan
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Upon check-in, you are required to bring Passport. Please bring the required documents in hard copy.
Upon check-in, you are required to bring Passport. Please bring the required documents in hard copy.
General Check-in Instructions
Local residents under the age of 18 are not allowed to check in and original photo ID must be presented upon check in for verification purposes.
In accordance with Hotel Licensing and Government regulations, guests are required to present a physical Singapore NRIC or a physical passport upon check-in. Please note that other forms of identification – such as Digital Singpass ID, work passes (Work Permit, Special Pass, Employment Pass), long-term passes, students pass, driving licenses and any other form of membership cards are strictly not accepted for registration purposes.. We kindly remind guests that all special requests are subject to availability and additional charges may apply. All rooms are non-smoking in this property. A penalty of $300 fine will be imposed for any violation of the non-smoking policy.
In accordance with Hotel Licensing and Government regulations, guests are required to present a physical Singapore NRIC or a physical passport upon check-in. Please note that other forms of identification – such as Digital Singpass ID, work passes (Work Permit, Special Pass, Employment Pass), long-term passes, students pass, driving licenses and any other form of membership cards are strictly not accepted for registration purposes.. We kindly remind guests that all special requests are subject to availability and additional charges may apply. All rooms are non-smoking in this property. A penalty of $300 fine will be imposed for any violation of the non-smoking policy.
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General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Available rooms at Fragrance Hotel - Kovan | 43 |
Number of floors in Fragrance Hotel - Kovan | 4 |
Another facilities in Fragrance Hotel - Kovan | Laundry service, Tours, Luggage storage, 24-hour Receptionist, Hairdryer |
Frequently asked question in Fragrance Hotel - Kovan
What are available facilities at Fragrance Hotel - Kovan?
There are top facilites at Fragrance Hotel - Kovan such as AC, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Fragrance Hotel - Kovan?
Check-in time at Fragrance Hotel - Kovan is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Fragrance Hotel - Kovan?
Fragrance Hotel - Kovan is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Fragrance Hotel - Kovan have?
Fragrance Hotel - Kovan has 4 floors.
How many rooms are available at Fragrance Hotel - Kovan?
Fragrance Hotel - Kovan has 43 rooms in total.
More Reviews from Other Guests in Fragrance Hotel - Kovan
Overall Ratings & Reviews Fragrance Hotel - Kovan
Traveloka (39)
Other sources (69)
6.4
Pleasant
From 69 reviews
Cleanliness
6.4
Room Comfort
5.8
Location
4.2
Service and Facilites
6.8
Sort by
Most Relevant
Preferences
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Traveler Reviews Fragrance Hotel - Kovan
Number of reviews per page
20
40
Top reviews
Julian
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I was arriving late when I got to the hotel. Staffs are very helpful. I had my room on the 3rd floor. The room is nice, clean and bed is clean. Bathroom a bit small with a shower and toilet in the same area. So, it’s kind of weird but it’s ok. Toilet got wet after shower.
I smelled Durian from the receptionist to my bedroom. Because there is a Durian shop right next to the hotel. Parking is limited but it’s easy access for an online taxi to find you. There is an elevator as you walked inside the car park.
Also, at the front entrance hotel, there is a walking path for a pedestrian. You can either waiting for an online taxi at the front of the hotel or the pick up point which is on the rear side.
Staffs are nice, helpful and polite. I had a pleasant stay there. Will definitely choose this hotel for my next trip to Singapore. Good price, good location and not too far to the city centre like Orchard Road.
I will recommended this hotel for a traveller looking for a hotel in Singapore. Budget price, decent room and clean .
Read More
Wee Quan
Business
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Overall is ok but the bed is too hard
Robert
Business
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Nice, compact, and simple. People at front desk are helpful.
Dulaj
10.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
I had a really great stay at the hotel. The hotel staff was really kind. They even offered me to keep my luggage with them until my flight even though i checked out at 12 noon. That gave me more time to explore the city. Well managed and very clean hotel. Absolutely worth the amount i paid. If i comeback to singapore again, i will definitely stay here.
Read More
Mun Yee
Business and Leisure with Friends
2.0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
Highly not recommened. This place is not suitable for overnight stay, it is more like a few hour room. The area was so bad, and not safe. Parking is not available it is only 2 little space beside the bin behind their building back door. With the price i can stay somewhere better. The content and photo is totally misleading! So disappointed and could not even stay and booked somewhere else in the end.
Read More
CAROLINA
Friends and Family
10.0
/10
Reviewed 155 week(s) ago
Hotels.com verified review
The staff are very helpful.
Amos
Leisure
6.0
/10
Reviewed 166 week(s) ago
Expedia Group verified review
LIke: Pleasant, helpful receptionists especially Shanti. Granted a quiet upper floor room. Near bus-stop and 10-min walking distance to metro station. Next door to two convenience stores and food court. Coffee-making and bottled water topped up daily.
Dislike: Tv channels confined to local free-to-air ones, just one relevant channel for foreigners. Small room, no closet, drawers or safe-box. Oldish bed and threadbare bath linen. Shower has no walls so toilet wet and floor slippery. Inconsistent daily cleaning standard. Faint cigarette smell in corridors despite hotel being smoking-free.
Read More
Lye Him
Business
8.0
/10
Reviewed 172 week(s) ago
Expedia Group verified review
Room is very clean and nice design. Good for the prices i pay for a 2 night stays.
Verified traveler
10.0
/10
Reviewed 264 week(s) ago
Hotels.com verified review
Amazingly wonderful
Ah Leng
6.0
/10
Reviewed 268 week(s) ago
Hotels.com verified review
No window and strong cigarette smell
Verified traveler
10.0
/10
Reviewed 325 week(s) ago
Expedia Group verified review
Great place to stay.. everything was good.. nearby to shop
Steve
with Partner
2.0
/10
Reviewed 325 week(s) ago
Expedia Group verified review
Very noisy, can’t even have a good sleep.
Monica
8.0
/10
Reviewed 330 week(s) ago
Hotels.com verified review
The Hotel was easy to find. From AirPort we took the MRT to Serangoon Station. The Hotel was a 10 min walk. The Fragrance Hotel had unfortunately an extra to offer, that I hope they do something with. Either the guest smoke in the rooms or the staff.. either wayI hope they solve this issue. There are no smoking signs in the corridors.
We just stayed for one night, but this is a fair good deal. Very convenient to go downtown. The purple line (NorthEast) to Harbor Front, goes all the way from Serangoon to LittleIndia/ClarkeQuay/China Town and ends in Harbor Front. Clarke Quay is quite a night life place!!
Even the smell of old smoke, we will come back to stay on the way back. Good value for money!
Read More
Shu Juan
6.0
/10
Reviewed 484 week(s) ago
Expedia Group verified review
1. The size of room is okay but only toliet is small and is not what I expected.
2. Easy to walk from the bus stop where I take public transport.
3. Replenish the new items when the items is finish.
4. Will clean up when I needed
Verified traveler
4.0
/10
Reviewed 516 week(s) ago
Hotels.com verified review
Stayed at other fragrance before, staff service was bad, attitude was like they owned the place , stayed at other fragrance chains before and at least cust service were better else where. Bed sheets and pillow cases were stained like omg? And their wifi signal sucked.. Budget hotels need not have budget Cust service too..
Micheal
6.0
/10
Reviewed 519 week(s) ago
Hotels.com verified review
The room is clean but the smell was not pleasing and there was no window in the room. In such price, I feel it is already satisfactory. Transportation is acceptable but there was not much facilities around.
Vanessa Meiyan
6.0
/10
Reviewed 528 week(s) ago
Hotels.com verified review
It was good, but not fantastic.
Verified traveler
4.0
/10
Reviewed 534 week(s) ago
Hotels.com verified review
Room is in bad condition. Air con is very noisy and not effective.
Staff is quite friendly and helpful when I request to change room due to air con.
Verified traveler
4.0
/10
Reviewed 534 week(s) ago
Hotels.com verified review
I guess we came at the wrong night. There appears to be some construction work in the building. Like all other fragrance hotels, the one in kovan is revamping too. Even so they should put it on the website to let guests know that they are renovating.even at night there was still some work going on. And we were woken up by the hammerings early in the day. Also there wasnt cable tv as stated. Staff was accomodating. And room was clean. If there wasnt all the hammerings, it would have been a good stay.
Read More
Verified traveler
8.0
/10
Reviewed 536 week(s) ago
Hotels.com verified review
There was renovations going on therefore it was quite disturbing. Other than that the room's clean. TV channels are fine. Not many varieties.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Fragrance Hotel - Kovan
Traveloka (39)
Other sources (69)
6.4
Pleasant
From 69 reviews
Cleanliness
6.4
Room Comfort
5.8
Location
4.2
Service and Facilites
6.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Fragrance Hotel - Kovan
Number of reviews per page
20
40
Top reviews
Julian
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I was arriving late when I got to the hotel. Staffs are very helpful. I had my room on the 3rd floor. The room is nice, clean and bed is clean. Bathroom a bit small with a shower and toilet in the same area. So, it’s kind of weird but it’s ok. Toilet got wet after shower.
I smelled Durian from the receptionist to my bedroom. Because there is a Durian shop right next to the hotel. Parking is limited but it’s easy access for an online taxi to find you. There is an elevator as you walked inside the car park.
Also, at the front entrance hotel, there is a walking path for a pedestrian. You can either waiting for an online taxi at the front of the hotel or the pick up point which is on the rear side.
Staffs are nice, helpful and polite. I had a pleasant stay there. Will definitely choose this hotel for my next trip to Singapore. Good price, good location and not too far to the city centre like Orchard Road.
I will recommended this hotel for a traveller looking for a hotel in Singapore. Budget price, decent room and clean .
Read More
Wee Quan
Business
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Overall is ok but the bed is too hard
Robert
Business
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Nice, compact, and simple. People at front desk are helpful.
Dulaj
10.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
I had a really great stay at the hotel. The hotel staff was really kind. They even offered me to keep my luggage with them until my flight even though i checked out at 12 noon. That gave me more time to explore the city. Well managed and very clean hotel. Absolutely worth the amount i paid. If i comeback to singapore again, i will definitely stay here.
Read More
Mun Yee
Business and Leisure with Friends
2.0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
Highly not recommened. This place is not suitable for overnight stay, it is more like a few hour room. The area was so bad, and not safe. Parking is not available it is only 2 little space beside the bin behind their building back door. With the price i can stay somewhere better. The content and photo is totally misleading! So disappointed and could not even stay and booked somewhere else in the end.
Read More
CAROLINA
Friends and Family
10.0
/10
Reviewed 155 week(s) ago
Hotels.com verified review
The staff are very helpful.
Amos
Leisure
6.0
/10
Reviewed 166 week(s) ago
Expedia Group verified review
LIke: Pleasant, helpful receptionists especially Shanti. Granted a quiet upper floor room. Near bus-stop and 10-min walking distance to metro station. Next door to two convenience stores and food court. Coffee-making and bottled water topped up daily.
Dislike: Tv channels confined to local free-to-air ones, just one relevant channel for foreigners. Small room, no closet, drawers or safe-box. Oldish bed and threadbare bath linen. Shower has no walls so toilet wet and floor slippery. Inconsistent daily cleaning standard. Faint cigarette smell in corridors despite hotel being smoking-free.
Read More
Lye Him
Business
8.0
/10
Reviewed 172 week(s) ago
Expedia Group verified review
Room is very clean and nice design. Good for the prices i pay for a 2 night stays.
Verified traveler
10.0
/10
Reviewed 264 week(s) ago
Hotels.com verified review
Amazingly wonderful
Ah Leng
6.0
/10
Reviewed 268 week(s) ago
Hotels.com verified review
No window and strong cigarette smell
Verified traveler
10.0
/10
Reviewed 325 week(s) ago
Expedia Group verified review
Great place to stay.. everything was good.. nearby to shop
Steve
with Partner
2.0
/10
Reviewed 325 week(s) ago
Expedia Group verified review
Very noisy, can’t even have a good sleep.
Monica
8.0
/10
Reviewed 330 week(s) ago
Hotels.com verified review
The Hotel was easy to find. From AirPort we took the MRT to Serangoon Station. The Hotel was a 10 min walk. The Fragrance Hotel had unfortunately an extra to offer, that I hope they do something with. Either the guest smoke in the rooms or the staff.. either wayI hope they solve this issue. There are no smoking signs in the corridors.
We just stayed for one night, but this is a fair good deal. Very convenient to go downtown. The purple line (NorthEast) to Harbor Front, goes all the way from Serangoon to LittleIndia/ClarkeQuay/China Town and ends in Harbor Front. Clarke Quay is quite a night life place!!
Even the smell of old smoke, we will come back to stay on the way back. Good value for money!
Read More
Shu Juan
6.0
/10
Reviewed 484 week(s) ago
Expedia Group verified review
1. The size of room is okay but only toliet is small and is not what I expected.
2. Easy to walk from the bus stop where I take public transport.
3. Replenish the new items when the items is finish.
4. Will clean up when I needed
Verified traveler
4.0
/10
Reviewed 516 week(s) ago
Hotels.com verified review
Stayed at other fragrance before, staff service was bad, attitude was like they owned the place , stayed at other fragrance chains before and at least cust service were better else where. Bed sheets and pillow cases were stained like omg? And their wifi signal sucked.. Budget hotels need not have budget Cust service too..
Micheal
6.0
/10
Reviewed 519 week(s) ago
Hotels.com verified review
The room is clean but the smell was not pleasing and there was no window in the room. In such price, I feel it is already satisfactory. Transportation is acceptable but there was not much facilities around.
Vanessa Meiyan
6.0
/10
Reviewed 528 week(s) ago
Hotels.com verified review
It was good, but not fantastic.
Verified traveler
4.0
/10
Reviewed 534 week(s) ago
Hotels.com verified review
Room is in bad condition. Air con is very noisy and not effective.
Staff is quite friendly and helpful when I request to change room due to air con.
Verified traveler
4.0
/10
Reviewed 534 week(s) ago
Hotels.com verified review
I guess we came at the wrong night. There appears to be some construction work in the building. Like all other fragrance hotels, the one in kovan is revamping too. Even so they should put it on the website to let guests know that they are renovating.even at night there was still some work going on. And we were woken up by the hammerings early in the day. Also there wasnt cable tv as stated. Staff was accomodating. And room was clean. If there wasnt all the hammerings, it would have been a good stay.
Read More
Verified traveler
8.0
/10
Reviewed 536 week(s) ago
Hotels.com verified review
There was renovations going on therefore it was quite disturbing. Other than that the room's clean. TV channels are fine. Not many varieties.
Number of reviews per page
20
40