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Mandarin Oriental, Singapore
8.8
/10
Very Good
545 reviews
What Guests Say About Their Stay
Haw C. Y.
10.0
/ 10
Service was tip top and professional, in room dining was perfect, food was delicious
Siong J. W.
10.0
/ 10
The staff were extremely nice and helpful! They are willing to accommodate to our different needs and wants, offering early check in and late check out. Place is posh and well maintained! Will definitely come back again if I have a chance!
Victor C.
9.7
/ 10
After our Easter stay, we are back at MO for another stay on the eve of National Day. Due to the rescheduling of the National Day performance till 21 Aug, a ceremonial parade was held on the morning of National Day instead and as a result it became a bonus for us as we are able to sight the floating platform from our room. MO service continues to be top notch but the front desk staff appeared to be overwhelmed. While the bedroom is in need of some refurbishment, it was kept clean and comfortable. The button of the toilet bowl flush probably needs a fixing as it was tough to push down. It was another great stay at MO and I understand that MO will be supporting the stay home notice scheme and will be closed to the staycation guests the next day following our check out. Likely to be back soon following its opening.
Kiren K. R. S.
9.7
/ 10
The hotel room was superb, overlooking the city skyline. Beds were very comfortable and breakfast was fantastic! Service staff were really very good and experienced! Location was a stone's throw away from the mall and MRT. We loved it!
Fira
9.7
/ 10
You get what you paid for, services was great. Room was great. Check-in and out was a breeze too.
In the Area
See Map
5 Raffles Ave, Marina Square, Marina Bay, Singapore, 039797
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Mandarin Oriental, Singapore
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Mandarin Oriental, Singapore Address: Map & Location
5 Raffles Ave, Marina Square, Marina Bay, Singapore, 039797
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Discover More About Mandarin Oriental, Singapore
Location
Mandarin Oriental, Singapore is located in area / city Marina Bay.
About Mandarin Oriental, Singapore
Whether you are planning an event or other special occasions, Mandarin Oriental, Singapore is a great choice for you with a large and well-equipped function room to suit your requirements.
Mandarin Oriental, Singapore is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Mandarin Oriental, Singapore will surely spoil you for numerous shopping centers nearby.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, Mandarin Oriental, Singapore provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Mandarin Oriental, Singapore, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Mandarin Oriental, Singapore is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Not all hotel allow guests with pets, but Mandarin Oriental, Singapore welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Mandarin Oriental, Singapore is suitable for you who value privacy during your stay.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Mandarin Oriental, Singapore exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Mandarin Oriental, Singapore is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Mandarin Oriental, Singapore.
All facilities in Mandarin Oriental, Singapore
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Brunch
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Dining area
- Gluten-free meals
- Hot breakfast
- Poolside bar
- Set menu dinner
- Set menu lunch
- Dietary menu
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Money changer
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Newspaper in lobby
- Tours
- Wedding service
Public Facilities
- Parking
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Minibar
- Separate shower and tub
- Shower
- TV
Things to Do
- Fitness center
- Hot tub
- Massage
- Outdoor pool
- Sauna
- Spa
- Hot tub
- Steam room
- Sauna
Transportation
- Airport transfer
- Area shuttle
- Bicycle rental
- Bicycle storage
- Limited parking
- Parking with surcharge
- Car rental
- Limo or town car service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoke-free
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Kids and Pets
- Babysitting
- Babysitting with surcharge
- CRIBS
- Highchairs
- Pets allowed
Accessibilty
- Accessible bathroom
- Disabled access friendly
- In-room accessibility
Business Facilities
- Conference room
- Meeting facilities
- Projector
Sports and Recreations
- Cycling
- Fitness center
Connectivity
- INTERNATIONAL_CALL
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Family-friendly Facilities
- Children pool
Accommodation Policy & General Information in Mandarin Oriental, Singapore
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Deposit
Deposit SGD 0.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mandarin Oriental, Singapore | 510 |
Number of floors in Mandarin Oriental, Singapore | 23 |
Another facilities in Mandarin Oriental, Singapore | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in Mandarin Oriental, Singapore
What are available facilities at Mandarin Oriental, Singapore?
There are top facilites at Mandarin Oriental, Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Mandarin Oriental, Singapore?
Check-in time at Mandarin Oriental, Singapore is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Mandarin Oriental, Singapore provide breakfast?
Yes, Mandarin Oriental, Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Mandarin Oriental, Singapore?
Mandarin Oriental, Singapore is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Mandarin Oriental, Singapore have?
Mandarin Oriental, Singapore has 23 floors.
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More Reviews from Other Guests in Mandarin Oriental, Singapore
Overall Ratings & Reviews Mandarin Oriental, Singapore
Traveloka (403)
Other sources (142)
8.7
Very Good
From 403 reviews
Provided by travelers on
Cleanliness
9.2
Room Comfort
9.2
Meal
8.9
Location
9.3
Service and Facilites
9.3
People often mention about Mandarin Oriental, Singapore
All
Surroundings (1)
Staff Friendliness (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Mandarin Oriental, Singapore
Number of reviews per page
20
40
Customer reviews
Tony
Staycation
9.4
/10
Reviewed 71 week(s) ago
Very nice experience compare to swissotel.
1 people find it helpful
Vu Thi Loan Hien
6.0
/10
Reviewed 176 week(s) ago
This hotel always try cut take money from guests.
1 people find it helpful
Liang Yishan
8.5
/10
Reviewed 192 week(s) ago
The service is awesome. Wonderful and polite staff.
Find this review helpful?
VALERIE N.
8.5
/10
Reviewed 210 week(s) ago
Did not get to stay at this hotel as I was informed that it is shn hotel 3 weeks prior to my staycation. Changed to Shangrila instead. Would love to try Mandarin Oriental when have chance in future thanks!
1 people find it helpful
Kerlyn
5.1
/10
Reviewed 219 week(s) ago
The service recovery was relatively bad. My stay has been rescheduled twice and there is definitely plenty of space for improvement in the way the Hotel is handling the situation. I'm not having any high expectations of my upcoming stay at MO.
4 people find it helpful
PY
Phoon Y. X.
9.7
/10
Reviewed 222 week(s) ago
Great view of the swimming pool and the Singapore Flyer. Amazing service from the moment you step into the hotel. Would love to be back again! Thank you.
Find this review helpful?
HC
Haw C. Y.
10.0
/10
Reviewed 222 week(s) ago
Service was tip top and professional, in room dining was perfect, food was delicious
Find this review helpful?
SJ
Siong J. W.
10.0
/10
Reviewed 222 week(s) ago
The staff were extremely nice and helpful! They are willing to accommodate to our different needs and wants, offering early check in and late check out. Place is posh and well maintained! Will definitely come back again if I have a chance!
Find this review helpful?
VC
Victor C.
9.7
/10
Reviewed 222 week(s) ago
After our Easter stay, we are back at MO for another stay on the eve of National Day. Due to the rescheduling of the National Day performance till 21 Aug, a ceremonial parade was held on the morning of National Day instead and as a result it became a bonus for us as we are able to sight the floating platform from our room. MO service continues to be top notch but the front desk staff appeared to be overwhelmed. While the bedroom is in need of some refurbishment, it was kept clean and comfortable. The button of the toilet bowl flush probably needs a fixing as it was tough to push down. It was another great stay at MO and I understand that MO will be supporting the stay home notice scheme and will be closed to the staycation guests the next day following our check out. Likely to be back soon following its opening.
Read More
Find this review helpful?
MS
Melissa S.
9.4
/10
Reviewed 223 week(s) ago
Everything was good, except the suite was rather dated. Time for a refresh.
Find this review helpful?
LM
Law M.
10.0
/10
Reviewed 224 week(s) ago
It was an awesome experience staying with MO, all the staff are very friendly and cheerful - from front door greeting to the receiption to the dining setup to the housekeeping to the swimming pool! When we provided feedback they all will act on immediately. The dinner from MO bar was awesome! We were thrilled to see the presentation despite it was in room dining setup! Seafood platter was fresh and the sauce was amazing, loving all the mains too and the Grand Cru Chocolate dessert! Though there was a little miscommunication on our change of the breakfast reservation the person I spoke to on the phone tried her best to expedite our breakfast for us. We feedback on the lift noise and there is a personal call after we check out from the manager to check on us if we are OK! Thank you for all the personal touch and care rendered to us during our stay! I must say the view is fantastic! We will be back! Too bad the NDP preview was cancelled due to the current situation if not it will be a perfect spot to watch in our room!
Read More
+2
Find this review helpful?
DY
Derrick Y.
7.0
/10
Reviewed 224 week(s) ago
Slamming sound of room doors early in the morning. Probably caused by occupant or housekeeping team. Just so irritating each morning.
Find this review helpful?
TB
Tan B. H.
9.7
/10
Reviewed 224 week(s) ago
Awesome staycation in the hotel. Suitable for family with kids. The view is good for relaxation even though we are just in the room. The breakfast set come with varieties and taste good too.
Find this review helpful?
Garcia Cherry Bernadette Lector
9.7
/10
Reviewed 225 week(s) ago
The family enjoyed our 3D2N stay because of the personalised service, staff professionalism, variety of breakfast food and comfortable room which looked exactly as in the website except that they gave us twin beds instead of king bed so my husband and I had to sleep separately. Nevertheless, we plan to return as we really like the pool and the ambience of the hotel.
Read More
Find this review helpful?
TY
Tan Y. N. W.
9.7
/10
Reviewed 225 week(s) ago
Booked a one night staycation to celebrate my little one's birthday. Completely enjoyed the comfortable room, pool and awesome view. Being offered a late check out as well. Highly recommended.
1 people find it helpful
WY
Wendy Y.
9.4
/10
Reviewed 225 week(s) ago
Stayed 3D2N in Mandarin Oriental for my honeymoon staycation. My husband and I were very thankful that one of our nights (we made 2 separate bookings, 1 deluxe and 1 ocean view) got upgraded from deluxe to ocean view for free. The view from the room was magnificent but the room was outdated for a 5 star hotel in 2020s. We have been hotel hopping for honeymoon so I'm comparing MO room to 5 other local 5 star hotels rooms which we had stayed thus far. Cons: No bidet, no complimentary mini bar (2 bottles of Taping Tapir drinks were given though), no Nespresso machine in the room, no pillow menu option, complimentary breakfasts were not included in the package. Pros: Complimentary chocolate given (for our special occasion), room was spacious, carpeted flooring in the room and throughout the hotel, water heating system in the room was efficient, cosy bathrobe and bedroom slipper, awesome view from room and pool, relaxing and big pool, attentive staffs, nice lunch buffet from Melt Cafe, responsive sales team, turndown and room service was awesome, gave a complimentary picture during check out. Overall, will return to stay for the breathtaking view and pool and if the price is reasonable.
Read More
Find this review helpful?
KK
Kiren K. R. S.
9.7
/10
Reviewed 226 week(s) ago
The hotel room was superb, overlooking the city skyline. Beds were very comfortable and breakfast was fantastic! Service staff were really very good and experienced! Location was a stone's throw away from the mall and MRT. We loved it!
+5
Find this review helpful?
F
Fira
9.7
/10
Reviewed 226 week(s) ago
You get what you paid for, services was great. Room was great. Check-in and out was a breeze too.
Find this review helpful?
TY
Teng Y. J.
9.7
/10
Reviewed 227 week(s) ago
I had the most pleasant stay here. The staffs there are very friendly and helpful. I would highly recommend it to everyone!
Find this review helpful?
MF
Muhammad F. B. R.
9.7
/10
Reviewed 227 week(s) ago
The best hotel that I have been to so far 👍🏻
Find this review helpful?
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Mandarin Oriental, Singapore
Traveloka (403)
Other sources (142)
8.7
Very Good
From 403 reviews
Provided by travelers on
Cleanliness
9.2
Room Comfort
9.2
Meal
8.9
Location
9.3
Service and Facilites
9.3
People often mention about Mandarin Oriental, Singapore
All
Surroundings (1)
Staff Friendliness (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Mandarin Oriental, Singapore
Number of reviews per page
20
40
Customer reviews
Tony
Staycation
9.4
/10
Reviewed 71 week(s) ago
Very nice experience compare to swissotel.
1 people find it helpful
Vu Thi Loan Hien
6.0
/10
Reviewed 176 week(s) ago
This hotel always try cut take money from guests.
1 people find it helpful
Liang Yishan
8.5
/10
Reviewed 192 week(s) ago
The service is awesome. Wonderful and polite staff.
Find this review helpful?
VALERIE N.
8.5
/10
Reviewed 210 week(s) ago
Did not get to stay at this hotel as I was informed that it is shn hotel 3 weeks prior to my staycation. Changed to Shangrila instead. Would love to try Mandarin Oriental when have chance in future thanks!
1 people find it helpful
Kerlyn
5.1
/10
Reviewed 219 week(s) ago
The service recovery was relatively bad. My stay has been rescheduled twice and there is definitely plenty of space for improvement in the way the Hotel is handling the situation. I'm not having any high expectations of my upcoming stay at MO.
4 people find it helpful
PY
Phoon Y. X.
9.7
/10
Reviewed 222 week(s) ago
Great view of the swimming pool and the Singapore Flyer. Amazing service from the moment you step into the hotel. Would love to be back again! Thank you.
Find this review helpful?
HC
Haw C. Y.
10.0
/10
Reviewed 222 week(s) ago
Service was tip top and professional, in room dining was perfect, food was delicious
Find this review helpful?
SJ
Siong J. W.
10.0
/10
Reviewed 222 week(s) ago
The staff were extremely nice and helpful! They are willing to accommodate to our different needs and wants, offering early check in and late check out. Place is posh and well maintained! Will definitely come back again if I have a chance!
Find this review helpful?
VC
Victor C.
9.7
/10
Reviewed 222 week(s) ago
After our Easter stay, we are back at MO for another stay on the eve of National Day. Due to the rescheduling of the National Day performance till 21 Aug, a ceremonial parade was held on the morning of National Day instead and as a result it became a bonus for us as we are able to sight the floating platform from our room. MO service continues to be top notch but the front desk staff appeared to be overwhelmed. While the bedroom is in need of some refurbishment, it was kept clean and comfortable. The button of the toilet bowl flush probably needs a fixing as it was tough to push down. It was another great stay at MO and I understand that MO will be supporting the stay home notice scheme and will be closed to the staycation guests the next day following our check out. Likely to be back soon following its opening.
Read More
Find this review helpful?
MS
Melissa S.
9.4
/10
Reviewed 223 week(s) ago
Everything was good, except the suite was rather dated. Time for a refresh.
Find this review helpful?
LM
Law M.
10.0
/10
Reviewed 224 week(s) ago
It was an awesome experience staying with MO, all the staff are very friendly and cheerful - from front door greeting to the receiption to the dining setup to the housekeeping to the swimming pool! When we provided feedback they all will act on immediately. The dinner from MO bar was awesome! We were thrilled to see the presentation despite it was in room dining setup! Seafood platter was fresh and the sauce was amazing, loving all the mains too and the Grand Cru Chocolate dessert! Though there was a little miscommunication on our change of the breakfast reservation the person I spoke to on the phone tried her best to expedite our breakfast for us. We feedback on the lift noise and there is a personal call after we check out from the manager to check on us if we are OK! Thank you for all the personal touch and care rendered to us during our stay! I must say the view is fantastic! We will be back! Too bad the NDP preview was cancelled due to the current situation if not it will be a perfect spot to watch in our room!
Read More
+2
Find this review helpful?
DY
Derrick Y.
7.0
/10
Reviewed 224 week(s) ago
Slamming sound of room doors early in the morning. Probably caused by occupant or housekeeping team. Just so irritating each morning.
Find this review helpful?
TB
Tan B. H.
9.7
/10
Reviewed 224 week(s) ago
Awesome staycation in the hotel. Suitable for family with kids. The view is good for relaxation even though we are just in the room. The breakfast set come with varieties and taste good too.
Find this review helpful?
Garcia Cherry Bernadette Lector
9.7
/10
Reviewed 225 week(s) ago
The family enjoyed our 3D2N stay because of the personalised service, staff professionalism, variety of breakfast food and comfortable room which looked exactly as in the website except that they gave us twin beds instead of king bed so my husband and I had to sleep separately. Nevertheless, we plan to return as we really like the pool and the ambience of the hotel.
Read More
Find this review helpful?
TY
Tan Y. N. W.
9.7
/10
Reviewed 225 week(s) ago
Booked a one night staycation to celebrate my little one's birthday. Completely enjoyed the comfortable room, pool and awesome view. Being offered a late check out as well. Highly recommended.
1 people find it helpful
WY
Wendy Y.
9.4
/10
Reviewed 225 week(s) ago
Stayed 3D2N in Mandarin Oriental for my honeymoon staycation. My husband and I were very thankful that one of our nights (we made 2 separate bookings, 1 deluxe and 1 ocean view) got upgraded from deluxe to ocean view for free. The view from the room was magnificent but the room was outdated for a 5 star hotel in 2020s. We have been hotel hopping for honeymoon so I'm comparing MO room to 5 other local 5 star hotels rooms which we had stayed thus far. Cons: No bidet, no complimentary mini bar (2 bottles of Taping Tapir drinks were given though), no Nespresso machine in the room, no pillow menu option, complimentary breakfasts were not included in the package. Pros: Complimentary chocolate given (for our special occasion), room was spacious, carpeted flooring in the room and throughout the hotel, water heating system in the room was efficient, cosy bathrobe and bedroom slipper, awesome view from room and pool, relaxing and big pool, attentive staffs, nice lunch buffet from Melt Cafe, responsive sales team, turndown and room service was awesome, gave a complimentary picture during check out. Overall, will return to stay for the breathtaking view and pool and if the price is reasonable.
Read More
Find this review helpful?
KK
Kiren K. R. S.
9.7
/10
Reviewed 226 week(s) ago
The hotel room was superb, overlooking the city skyline. Beds were very comfortable and breakfast was fantastic! Service staff were really very good and experienced! Location was a stone's throw away from the mall and MRT. We loved it!
+5
Find this review helpful?
F
Fira
9.7
/10
Reviewed 226 week(s) ago
You get what you paid for, services was great. Room was great. Check-in and out was a breeze too.
Find this review helpful?
TY
Teng Y. J.
9.7
/10
Reviewed 227 week(s) ago
I had the most pleasant stay here. The staffs there are very friendly and helpful. I would highly recommend it to everyone!
Find this review helpful?
MF
Muhammad F. B. R.
9.7
/10
Reviewed 227 week(s) ago
The best hotel that I have been to so far 👍🏻
Find this review helpful?
Number of reviews per page
20
40