How many rooms are available at The Quay Hotel?

The Quay Hotel has 42 rooms in total.

Does The Quay Hotel provide early check-in?

Yes, early check-in is available at The Quay Hotel, subject to availability. Please contact the hotel directly to arrange this.

Does The Quay Hotel provide late check-out?

Yes, late check-out is available at The Quay Hotel, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about The Quay Hotel?

The Quay Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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The Quay Hotel

Name: The Quay Hotel
Address: 57 South Bridge Road , Clarke Quay, Singapore, 058688, 57 South Bridge Road, Singapore, 058688, Singapore
Rating: 8.3

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8.3

/10

Very Good

776 reviews

What Guests Say About Their Stay

Faizal H.

8.8

/ 10

The room was very clean and surprisingly spacious for a budget hotel, making it comfortable enough for a short stay. It offered good value, especially considering the central location. The staff were all very friendly, informative, and helpful throughout my stay. They were easy to approach and always ready to assist, which made the overall experience smooth and hassle-free. One of the biggest advantages of this hotel is its strategic location. It’s very close to Clarke Quay, Boat Quay, and Raffles Place, with plenty of culinary options nearby. Overall, it’s a great choice if you’re looking for a clean, well-located budget stay in Singapore.

T***i

9.1

/ 10

The room is big enough for 2 suitcases, really clean, and comfortable to stay. The location is great too, around 5-7 minutes from Raffles Place and The Clark Quay MRT.

Utari

9.7

/ 10

Hotelnya sangat nyaman, dekat dengan pusat kota, ini daerah perkantoran gitu tapi dengan objek turis juga, tepat di depan hotel adalah bus station. Kamarnya bersih, setiap hari dibersihkan, pegawainya ramah juga, ada air minum free refill dispenser di lorong. Nyaman. Tidak berisik.

Watchawan C.

9.1

/ 10

The bed is very big and soft. The bathroom has a spray hose. Drinking water can be refilled at the front of the room. There are 2 free cans of drinks. You have to scan the key card to enter the building and press the elevator.

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made e. a. u.

9.7

/ 10

Good location,.good service, clean and nice staff.

In the Area

See Map

57 South Bridge Road , Clarke Quay, Singapore, 058688

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Santa Grand Hotel Boat Quay The Quay Hotel is a hotel is located at Clarke Quay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around The Quay Hotel

57 South Bridge Road , Clarke Quay, Singapore, 058688

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Discover More About The Quay Hotel

note: hotel was previously named Santa Grand Hotel Boat Quay

Location
The Quay Hotel is a hotel is located at Clarke Quay.

About The Quay Hotel

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Quay Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, The Quay Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Quay Hotel, a wonderful accommodation for your family holiday.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Quay Hotel is suitable for you who value privacy during your stay.

The Quay Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Quay Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Quay Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

The Quay Hotel is a wise choice for travelers visiting Clarke Quay.

All facilities in The Quay Hotel

Bar, Cafe and Lounge

Common Space

Lobby

Exterior

Bedroom

Transportation

Area shuttle with surcharge
Bicycle rental

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

AC
Family room
Rooftop terrace

Accessibilty

Accessible bathroom
Accessible parking
Accessible path of travel
Braille or raised signage
Wheelchair accessible

Shuttle Service

Airport transfer (surcharge)

Public Facilities

Coffee/tea in lobby
Elevator
Restaurant
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Hotel Services

Concierge
Early Check-in
Express check-in
Express check-out
24-hour Receptionist
24-hour security
Late check-out
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Tours

Business Facilities

Photocopier

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Supermarket

Accommodation Policy & General Information in The Quay Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 11:00

Breakfast at the accommodation will be provided from 08:00 - 10:00.

Update - Due to COVID-19 outbreak and the restrictions imposed by the Singaporean Government that during "Circuit Breaker" period there is no dining in option allowed. Hence all breakfasts and meal options are suspended at the moment until further notice. We wish for your understanding and sorry for any inconvenience caused.

1. All rates are subjected to service charge and prevailing government taxes, unless otherwise stated.

2. Surcharge may apply during peak seasons, eve of public holidays, convention & exhibition periods.

3. The management reserves the right to refuse or terminate room rental as it deem fit without prior notice.

4. The management reserves the right to review room rates as and when it deems necessary. Guests will be advised of any revision upon check-in.

5. For your convenience, all our rooms come with complimentary Wi-Fi Internet access, local phone calls, mineral water, tea, and coffee.

6. Check In; Check Out

If your arrival is early in the day and you prefer immediate access to your room (before 2pm), we recommend reserving for the prior night to guarantee immediate access. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel.

Check-in time is 2:00 PM onwards, and checkout time is on or before 12:00 PM (noon).

Early check-in request, between 7:00 AM and 2:00 PM, is subject to availability.

Extension of check-out time is subject to availability.
A full day rate shall be imposed for late check-out after 1500 hrs.

7. Deposit Policy

Guarantee required.
Prepayment is required at the time of booking for selected room packages.

8. Cancellation Policy / No Show Policy

Once a reservation is booked you are allowed to modify/cancel online on your own before 48 hours prior to the arrival date with no cancellation fees. Should you wish to make full payment in advance, please contact our Central Reservation office to discuss your details.

If there is a no-show, or cancellation of a room reservation less than 48 hours prior to the arrival date, the Hotel will impose a one night room charge for all rooms reserved.

This policy does not apply to selected offers or room packages which are non-refundable.

9. The guest shall be responsible for the replacement / reinstatement of any items damaged through misuse or other act of abuse. This shall apply whether the damage was deliberate or accidental.

10. Eligible age to check-in and register for a room will be 18 years old.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Quay Hotel	42
Number of floors in The Quay Hotel	6
Another facilities in The Quay Hotel	Area shuttle with surcharge, Bicycle rental, Breakfast, Free WiFi, Family room

Frequently asked question in The Quay Hotel

What are available facilities at The Quay Hotel?

There are top facilites at The Quay Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Quay Hotel?

The standard check-in time at The Quay Hotel is starting from From 14:00 while the latest check-out time is at Before 11:00

Does The Quay Hotel provide breakfast?

Yes, The Quay Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Quay Hotel?

The Quay Hotel is a 2.0-star hotel.

How many floors does The Quay Hotel have?

The Quay Hotel has 6 floors.

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More Reviews from Other Guests in The Quay Hotel

Overall Ratings & Reviews The Quay Hotel

Traveloka (156)

Other sources (620)

8.2

Very Good

From 620 reviews

Cleanliness

8.6

Room Comfort

7.8

Service and Facilites

8.6

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Traveler Reviews The Quay Hotel

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Top reviews

Tatum

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The rooms at a glance look presentable, but the mattress was old and sunk towards the middle, bed frame incredible creaky and aircon could not be adjusted. As the aircon was ducted and connected to a kitchen somewhere probably, there were food smells that would come into the room.

Joana

Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

GREAT location, room was very spacious, clean, and comfortable. Will definitely stay here again

Yvette

with Partner

4.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The hotel was very basic with no amenities and we had to go to another hotel for breakfast which was not great and their selection was not good The roof garden was basic and the laundry service was a machine up on the roof. Staff were friendly and the hotel is based in china town. The big red bus stops outside which was handy.

Gary Cho Wa

with Friends

4.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Everything in this room is outdated. Desk is falling apart. Bed is very small. The only good thing is the shower which is strong enough. Also, renovation next door is noisy. Room was right next to elevator.

Rosing

with Partner

6.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Front desk staff look helpful but cleaning lady don’t want to talk to you. But the bus line was in front of the hotel so you always need to go across the street to get taxi. My room was in 2nd floor it is very smelly like I’m living in kitchen most of the time and keep on seeing mosquitoes dead body inside my room table or bathroom

Damien

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Good location for Boat Quay and Clarke Quay. Although small, rooms are tidy and hotel makes for a good base to explore Singapore.

Sooraj

with Children

2.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

The room had no ventilation, and the windows were sealed shut, making it feel like being in a closed box.

Ashley

8.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Staff was friendly. Check in was good. Room was pretty small but clean. Things to know: Luggage ‘storage’ is just in the hallway. Breakfast is located at a different location than the hotel itself. Laundry faculties on the top floor are not the best (one tiny washer and one dryer) but better than nothing. Cannot be dropped off/picked up at hotel as it’s a no-drop off zone. This makes drop off and pick up by taxis/Grabs a bit inconvenient.

Yvette

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Very compact with not much room to put your gear. Pillows were a bit big and uncomfortable. Mattress OK. Not very generous with tea/coffee etc. TV was not working. We tried new batteries in the remote but no joy. Wasn’t a major problem because we were out most of the day. (You wouldn’t want to spend a lot of time in your room.) The hotel has an arrangement with the Budget Ibis hotel for breakfast. Wasn’t impressed with the offering for $16. Better to find another breakfast place. Not all bad. Room was clean, had a decent shower, Staff were courteous. Reasonable price. A place to lay your head.

Yuritzy

8.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Clean and organized

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.