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YOTEL Singapore Orchard Road
8.7
/10
Very Good
8,488 reviews
What Guests Say About Their Stay
Distance To City Center (146)
Bedroom (139)
Bathroom (118)
Ambiance (115)
F***y
10.0
/ 10
Incredibly welcoming and attentive throughout my visit. The room was spacious, clean, and well-equipped with modern amenities. The breakfast buffet offered a great variety of local and international dishes. The location was also convenient, close to major attractions and restaurants, shopping mall, coffee shop, etc. I would highly recommend this hotel to anyone visiting the area.
Mulya S.
9.4
/ 10
Friendly and helpful staff, modern hotel, highly recommended for budget travelers who want to explore and enjoy Singapore.
E***a
8.8
/ 10
The staff was friendly and accommodating, great location, gym is clean with good variety of equipment. The robot helpers are also cute! Love YOTEL!
P***a
9.4
/ 10
The room is comfortable and cozy, and I admire the hotel’s sustainability pledge! It’s so close to MRT too.
Maria M. B.
9.7
/ 10
Had an amazing 10-day stay at Yotel Orchard! The location is unbeatable, right in the heart of Singapore, making it super easy to find great food and explore Orchard Road anytime. The staff were always prompt and attentive whenever we requested room cleaning or service. For the price, it's definitely worth it! Highly recommended for anyone looking for a convenient and comfortable stay.
In the Area
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366 Orchard Road, Orchard, Singapore, 238904
Main Facilities
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This accommodation offers:
Outdoor pool
Bar
Swimming pool
Laundry service
Fitness center
Restaurant
Luggage storage
Elevator
Family room
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in YOTEL Singapore Orchard Road
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YOTEL Singapore Orchard Road Address: Map & Location
366 Orchard Road, Orchard, Singapore, 238904
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Discover More About YOTEL Singapore Orchard Road
Location
YOTEL Singapore Orchard Road is located in area / city Orchard.
About YOTEL Singapore Orchard Road
Are you a shopaholic? Staying at YOTEL Singapore Orchard Road will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, YOTEL Singapore Orchard Road provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at YOTEL Singapore Orchard Road, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from YOTEL Singapore Orchard Road exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
YOTEL Singapore Orchard Road is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at YOTEL Singapore Orchard Road.
All facilities in YOTEL Singapore Orchard Road
Swimming Pool
Fitness Center
Lobby
CleanAccommodation
Exterior
Hotel Services
- Concierge
- Money changer
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast (surcharge)
- Dining area
- Vegetarian meal
Accessibilty
- Disabled access friendly
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- Braille or raised signage
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Public Facilities
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Safety deposit box
- WiFi in public area
General
- AC
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoke-free
In-room Facilities
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
Things to Do
- Fitness center
- Outdoor pool
Transportation
- Parking with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Computer station
Accommodation Policy & General Information in YOTEL Singapore Orchard Road
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
General Check-in Instructions
Due to local regulations, if you test positive for Covid-19 during your stay, you will be charged an additional cleaning fee of SGD$300nett
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at YOTEL Singapore Orchard Road | 610 |
Number of floors in YOTEL Singapore Orchard Road | 30 |
Another facilities in YOTEL Singapore Orchard Road | Concierge, Money changer, Express check-in, Express check-out, Front desk |
Frequently asked question in YOTEL Singapore Orchard Road
What Time is Check In & Check Out at YOTEL Singapore Orchard Road?
Check-in time at YOTEL Singapore Orchard Road is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does YOTEL Singapore Orchard Road provide breakfast?
Yes, YOTEL Singapore Orchard Road provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of YOTEL Singapore Orchard Road?
YOTEL Singapore Orchard Road is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does YOTEL Singapore Orchard Road have?
YOTEL Singapore Orchard Road has 30 floors.
How many rooms are available at YOTEL Singapore Orchard Road?
YOTEL Singapore Orchard Road has 610 rooms in total.
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More Reviews from Other Guests in YOTEL Singapore Orchard Road
Overall Ratings & Reviews YOTEL Singapore Orchard Road
Traveloka (7,148)
Other sources (1,340)
8.7
Very Good
From 7,148 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
8.8
Meal
8.3
Location
9.1
Service and Facilites
8.9
People often mention about YOTEL Singapore Orchard Road
All
Distance to City Center (111)
Bedroom (106)
Ambiance (96)
Bathroom (95)
Staff Friendliness (91)
Accessibility (83)
Hotel Area (80)
Surroundings (78)
Check-in/out Time (69)
Wifi (64)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews YOTEL Singapore Orchard Road
Number of reviews per page
20
40
Customer reviews
AT
Alfin T.
Leisure
10.0
/10
Reviewed 5 day(s) ago
The hotel vicinity is very closed with Orchard Road
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Hi there,
Thank you for sharing your review! We're glad to hear you enjoyed our convenient location, and we hope to welcome you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
h***y
9.4
/10
Reviewed 1 week(s) ago
Good location for the price in Singapore prime location
Find this review helpful?
Accommodation's Reply
27 Oct 2025
Hi there,
Thank you for sharing your review! We're glad to hear you enjoyed our convenient location and found it a value for money. We hope you had a pleasant stay overall, and we look forward to welcoming you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
I***a
Leisure
9.4
/10
Reviewed 2 week(s) ago
Best!!! I love the compact size
Find this review helpful?
Accommodation's Reply
17 Oct 2025
Hi there,
Thank you for sharing your review! While our rooms are compact, we're glad to hear you enjoyed your experience with us. We hope you had a pleasant stay overall, and we look forward to welcoming you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
HS
Hengky S.
Leisure
9.4
/10
Reviewed 3 week(s) ago
I love the bed, is comfortable, and the view from the toilet is da best
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Hi Hengky S.,
Thank you for sharing your review! We're glad to hear you enjoyed the comfortable bed and bathroom view. We hope you had a pleasant stay overall, and we look forward to welcoming you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
W***i
8.5
/10
Reviewed 3 week(s) ago
The staff were very helpful, the accommodation was okay, and the food was okay.
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Hi there,
Thank you for sharing your review! We're glad to hear you enjoyed your experience with us, and we hope to welcome you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
F***y
Business
10.0
/10
Reviewed 3 week(s) ago
Incredibly welcoming and attentive throughout my visit. The room was spacious, clean, and well-equipped with modern amenities. The breakfast buffet offered a great variety of local and international dishes. The location was also convenient, close to major attractions and restaurants, shopping mall, coffee shop, etc. I would highly recommend this hotel to anyone visiting the area.
Read More
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Hi there,
Thank you for your feedback! We are delighted to hear that you had a positive experience and found our team to be incredibly welcoming and attentive throughout your visit.
It is fantastic that you enjoyed your spacious, clean, and well-equipped room, the great variety at the breakfast buffet, and our convenient location close to all the local attractions.
We appreciate your high recommendation and hope to welcome you back again very soon.
Warm regards,
Kimberly (Marketing Manager)
MS
Mulya S.
9.4
/10
Reviewed 3 week(s) ago
Friendly and helpful staff, modern hotel, highly recommended for budget travelers who want to explore and enjoy Singapore.
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Hi Mulya S.,
Thank you for your feedback! We are delighted to hear that you enjoyed our modern hotel and found our staff to be friendly and helpful. We especially appreciate your high recommendation for budget travellers looking to explore and enjoy Singapore.
We appreciate you choosing us and hope to welcome you back again soon.
Warm regards,
Kimberly (Marketing Manager)
Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
Thank you. Will be back if going to Singapore again
Find this review helpful?
Accommodation's Reply
09 Oct 2025
Hi there,
Thank you for sharing your review! We're glad to hear you enjoyed your experience with us, and we look forward to welcoming you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
E***a
8.8
/10
Reviewed 5 week(s) ago
The staff was friendly and accommodating, great location, gym is clean with good variety of equipment. The robot helpers are also cute! Love YOTEL!
Find this review helpful?
Accommodation's Reply
26 Sep 2025
Hi there,
Thank you for your feedback! We are glad to hear that you love our hotel and that you had a great stay. It is wonderful to know that you appreciated the service provided by our friendly crew, location, gym, and even our robot crews!
We appreciate you choosing us and look forward to welcoming you back again soon.
Warm regards,
Kimberly (Marketing Manager)
L***a
Leisure
10.0
/10
Reviewed 6 week(s) ago
Yotel Orchard is only about 30 minutes from the airport. The hotel has a comfortable atmosphere. Although self-check-in is available, the staff is always alert and helpful during the check-in process. There's a vending machine inside the hotel for purchasing snacks. They have six elevators, which is good enough for all the guests. It was a pleasant stay at Yotel Orchard.
Read More
See original
2 people find it helpful
Accommodation's Reply
23 Sep 2025
Hi there,
Thank you for sharing your review! We're glad to hear you enjoyed your experience with us, and we hope to welcome you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
L***a
Leisure
10.0
/10
Reviewed 6 week(s) ago
The Yotel Orchard Hotel is very easy to find on the map. Major malls are nearby, and shops and restaurants are also nearby. The room was small but comfortable and clean. Complete amenities, including an iron, hairdryer, and umbrella, were provided in the room. Thank you for the hospitality.
See original
1 people find it helpful
Accommodation's Reply
23 Sep 2025
Hi there,
Thank you for sharing your review! While our rooms are compact, we're glad to hear you enjoyed your experience with us. We hope you had a pleasant stay overall, and we look forward to welcoming you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
L***a
Leisure
10.0
/10
Reviewed 6 week(s) ago
A very strategic hotel on Orchard Road. It's within walking distance to the MRT and restaurants and shopping options. The rooms are clean, and the staff's robot delivers essentials, which is very entertaining for the kids. There's a bidet and a water tap in the room. Hotel Yotel is our family's number one choice every time we visit Singapore.
Read More
See original
Find this review helpful?
Accommodation's Reply
22 Sep 2025
Hi there,
Thank you for your feedback! It means the world to us that we are your family's number one hotel choice in Singapore. We are glad to hear that you found our location strategic and our rooms clean. We are also happy that you and your children enjoyed the robot and various amenities provided.
We appreciate you choosing us and look forward to welcoming you back again soon.
Warm regards,
Kimberly (Marketing Manager)
L***a
Leisure
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very helpful and the good location makes us stay comfortably in this hotel. Although the room is a bit small if you want to open a big suitcase but it is enough if the bed is raised. Best hotel ever
See original
Find this review helpful?
Accommodation's Reply
23 Sep 2025
Hi there,
Thank you for sharing your review! While our rooms are compact, we're glad to hear you enjoyed your experience with us. We hope you had a pleasant stay overall, and we look forward to welcoming you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
B***n
Leisure
10.0
/10
Reviewed 8 week(s) ago
Very good place. Nice place if you wanted to explore Orchard!
Find this review helpful?
Accommodation's Reply
12 Sep 2025
Hi there,
Thank you for sharing your review! We're glad you enjoyed your experience with us, and we hope to welcome you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
I***i
Leisure
6.6
/10
Reviewed 8 week(s) ago
Regardless whatever other reviewers said about the space, it is really way too small for me. After along day of outing, I cannot comeback and relax in the room. There’s no place to sit except the bed and the floor. The bed itself is too high also for me (I am 5’2”). The bathroom combined with the toilet together is very bad design for my taste. Everything gets wet when I take shower. I do really like the location and the staffs are very accommodating but I don’t think I will consider it again for my next trip.
Read More
1 people find it helpful
Accommodation's Reply
12 Sep 2025
Hi there,
Thank you for your feedback! We are glad to hear that you appreciated our location and service provided by our staff.
We are, however, disappointed to hear that the room size was not suitable for your stay and that you were unable to relax comfortably. We also understand your specific comments on the bed height and the bathroom design. Our sleek and compact design was inspired by first-class air travel, aiming to maximise functionality in a smaller space. While we understand this concept may not suit everyone's preferences, we appreciate you choosing us and hope to welcome you back again.
Warm regards,
Kimberly (Marketing Manager)
M***i
Medical
8.8
/10
Reviewed 9 week(s) ago
everything is ok but room is to small
1 people find it helpful
Accommodation's Reply
12 Sep 2025
Hi there,
Thank you for sharing your review! While our rooms are compact, we're glad you enjoyed your overall experience with us. We hope to welcome you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
c***a
9.7
/10
Reviewed 9 week(s) ago
Recommended even though the room is small but comfortable enough, the location is near the shopping center, lots of food.
See original
1 people find it helpful
Accommodation's Reply
12 Sep 2025
Hi there,
Thank you for sharing your review! While our rooms are compact, we're glad you found it comfortable and enjoyed our convenient location. We truly appreciate your kind recommendation, and we hope to welcome you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
D***y
Business
8.5
/10
Reviewed 10 week(s) ago
Room was small but cozy! I love the view from the bathroom. Staff are very helpful and friendly.
The breakfast was great!!
1 people find it helpful
Accommodation's Reply
12 Sep 2025
Hi there,
Thank you for your feedback! We are glad to hear that you had a great stay and appreciated our great breakfast, as well as our helpful and friendly staff. It's also wonderful that you found the room cozy and loved the view from the bathroom.
We also understand your comments on the room size. Our sleek and compact design was inspired by first-class air travel, aiming to maximise functionality in a smaller space. While we understand this concept may not suit everyone's preferences, we appreciate you choosing us and hope to welcome you back again.
Warm regards,
Kimberly (Marketing Manager)
A***d
Leisure
8.4
/10
Reviewed 10 week(s) ago
The towel has fine threads that come loose when used.
See original
Find this review helpful?
Accommodation's Reply
12 Sep 2025
Hi there,
Thank you for your feedback. We sincerely apologise for the issue you experienced with our towels. This is not the standard we strive for and we have shared your comments with our housekeeping team to investigate.
We are truly sorry for this oversight and hope to have the opportunity to welcome you back and provide you with a much better experience.
Warm regards,
Kimberly (Marketing Manager)
i***s
Staycation
10.0
/10
Reviewed 10 week(s) ago
One of the perfect hotels to stay in Singapore. Rooms are spacious enough for two, beds are comfortable and clean, service is friendly, and it's just a short walk to Ion Orchard.
See original
Find this review helpful?
Accommodation's Reply
12 Sep 2025
Hi there,
Thank you for your fantastic feedback! We are glad to hear that you had a great stay and found us to be the right choice when visiting Singapore.
It's wonderful to know that you appreciated the room size, the comfortable and clean bed, our friendly service, and our very convenient location near Ion Orchard.
We appreciate you choosing us and look forward to welcoming you back again soon.
Warm regards,
Kimberly (Marketing Manager)
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews YOTEL Singapore Orchard Road
Traveloka (7,148)
Other sources (1,340)
8.7
Very Good
From 7,148 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
8.8
Meal
8.3
Location
9.1
Service and Facilites
8.9
People often mention about YOTEL Singapore Orchard Road
All
Distance to City Center (111)
Bedroom (106)
Ambiance (96)
Bathroom (95)
Staff Friendliness (91)
Accessibility (83)
Hotel Area (80)
Surroundings (78)
Check-in/out Time (69)
Wifi (64)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews YOTEL Singapore Orchard Road
Number of reviews per page
20
40
Customer reviews
AT
Alfin T.
Leisure
10.0
/10
Reviewed 5 day(s) ago
The hotel vicinity is very closed with Orchard Road
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Hi there,
Thank you for sharing your review! We're glad to hear you enjoyed our convenient location, and we hope to welcome you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
h***y
9.4
/10
Reviewed 1 week(s) ago
Good location for the price in Singapore prime location
Find this review helpful?
Accommodation's Reply
27 Oct 2025
Hi there,
Thank you for sharing your review! We're glad to hear you enjoyed our convenient location and found it a value for money. We hope you had a pleasant stay overall, and we look forward to welcoming you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
I***a
Leisure
9.4
/10
Reviewed 2 week(s) ago
Best!!! I love the compact size
Find this review helpful?
Accommodation's Reply
17 Oct 2025
Hi there,
Thank you for sharing your review! While our rooms are compact, we're glad to hear you enjoyed your experience with us. We hope you had a pleasant stay overall, and we look forward to welcoming you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
HS
Hengky S.
Leisure
9.4
/10
Reviewed 3 week(s) ago
I love the bed, is comfortable, and the view from the toilet is da best
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Hi Hengky S.,
Thank you for sharing your review! We're glad to hear you enjoyed the comfortable bed and bathroom view. We hope you had a pleasant stay overall, and we look forward to welcoming you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
W***i
8.5
/10
Reviewed 3 week(s) ago
The staff were very helpful, the accommodation was okay, and the food was okay.
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Hi there,
Thank you for sharing your review! We're glad to hear you enjoyed your experience with us, and we hope to welcome you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
F***y
Business
10.0
/10
Reviewed 3 week(s) ago
Incredibly welcoming and attentive throughout my visit. The room was spacious, clean, and well-equipped with modern amenities. The breakfast buffet offered a great variety of local and international dishes. The location was also convenient, close to major attractions and restaurants, shopping mall, coffee shop, etc. I would highly recommend this hotel to anyone visiting the area.
Read More
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Hi there,
Thank you for your feedback! We are delighted to hear that you had a positive experience and found our team to be incredibly welcoming and attentive throughout your visit.
It is fantastic that you enjoyed your spacious, clean, and well-equipped room, the great variety at the breakfast buffet, and our convenient location close to all the local attractions.
We appreciate your high recommendation and hope to welcome you back again very soon.
Warm regards,
Kimberly (Marketing Manager)
MS
Mulya S.
9.4
/10
Reviewed 3 week(s) ago
Friendly and helpful staff, modern hotel, highly recommended for budget travelers who want to explore and enjoy Singapore.
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Hi Mulya S.,
Thank you for your feedback! We are delighted to hear that you enjoyed our modern hotel and found our staff to be friendly and helpful. We especially appreciate your high recommendation for budget travellers looking to explore and enjoy Singapore.
We appreciate you choosing us and hope to welcome you back again soon.
Warm regards,
Kimberly (Marketing Manager)
Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
Thank you. Will be back if going to Singapore again
Find this review helpful?
Accommodation's Reply
09 Oct 2025
Hi there,
Thank you for sharing your review! We're glad to hear you enjoyed your experience with us, and we look forward to welcoming you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
E***a
8.8
/10
Reviewed 5 week(s) ago
The staff was friendly and accommodating, great location, gym is clean with good variety of equipment. The robot helpers are also cute! Love YOTEL!
Find this review helpful?
Accommodation's Reply
26 Sep 2025
Hi there,
Thank you for your feedback! We are glad to hear that you love our hotel and that you had a great stay. It is wonderful to know that you appreciated the service provided by our friendly crew, location, gym, and even our robot crews!
We appreciate you choosing us and look forward to welcoming you back again soon.
Warm regards,
Kimberly (Marketing Manager)
L***a
Leisure
10.0
/10
Reviewed 6 week(s) ago
Yotel Orchard is only about 30 minutes from the airport. The hotel has a comfortable atmosphere. Although self-check-in is available, the staff is always alert and helpful during the check-in process. There's a vending machine inside the hotel for purchasing snacks. They have six elevators, which is good enough for all the guests. It was a pleasant stay at Yotel Orchard.
Read More
See original
2 people find it helpful
Accommodation's Reply
23 Sep 2025
Hi there,
Thank you for sharing your review! We're glad to hear you enjoyed your experience with us, and we hope to welcome you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
L***a
Leisure
10.0
/10
Reviewed 6 week(s) ago
The Yotel Orchard Hotel is very easy to find on the map. Major malls are nearby, and shops and restaurants are also nearby. The room was small but comfortable and clean. Complete amenities, including an iron, hairdryer, and umbrella, were provided in the room. Thank you for the hospitality.
See original
1 people find it helpful
Accommodation's Reply
23 Sep 2025
Hi there,
Thank you for sharing your review! While our rooms are compact, we're glad to hear you enjoyed your experience with us. We hope you had a pleasant stay overall, and we look forward to welcoming you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
L***a
Leisure
10.0
/10
Reviewed 6 week(s) ago
A very strategic hotel on Orchard Road. It's within walking distance to the MRT and restaurants and shopping options. The rooms are clean, and the staff's robot delivers essentials, which is very entertaining for the kids. There's a bidet and a water tap in the room. Hotel Yotel is our family's number one choice every time we visit Singapore.
Read More
See original
Find this review helpful?
Accommodation's Reply
22 Sep 2025
Hi there,
Thank you for your feedback! It means the world to us that we are your family's number one hotel choice in Singapore. We are glad to hear that you found our location strategic and our rooms clean. We are also happy that you and your children enjoyed the robot and various amenities provided.
We appreciate you choosing us and look forward to welcoming you back again soon.
Warm regards,
Kimberly (Marketing Manager)
L***a
Leisure
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very helpful and the good location makes us stay comfortably in this hotel. Although the room is a bit small if you want to open a big suitcase but it is enough if the bed is raised. Best hotel ever
See original
Find this review helpful?
Accommodation's Reply
23 Sep 2025
Hi there,
Thank you for sharing your review! While our rooms are compact, we're glad to hear you enjoyed your experience with us. We hope you had a pleasant stay overall, and we look forward to welcoming you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
B***n
Leisure
10.0
/10
Reviewed 8 week(s) ago
Very good place. Nice place if you wanted to explore Orchard!
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Accommodation's Reply
12 Sep 2025
Hi there,
Thank you for sharing your review! We're glad you enjoyed your experience with us, and we hope to welcome you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
I***i
Leisure
6.6
/10
Reviewed 8 week(s) ago
Regardless whatever other reviewers said about the space, it is really way too small for me. After along day of outing, I cannot comeback and relax in the room. There’s no place to sit except the bed and the floor. The bed itself is too high also for me (I am 5’2”). The bathroom combined with the toilet together is very bad design for my taste. Everything gets wet when I take shower. I do really like the location and the staffs are very accommodating but I don’t think I will consider it again for my next trip.
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1 people find it helpful
Accommodation's Reply
12 Sep 2025
Hi there,
Thank you for your feedback! We are glad to hear that you appreciated our location and service provided by our staff.
We are, however, disappointed to hear that the room size was not suitable for your stay and that you were unable to relax comfortably. We also understand your specific comments on the bed height and the bathroom design. Our sleek and compact design was inspired by first-class air travel, aiming to maximise functionality in a smaller space. While we understand this concept may not suit everyone's preferences, we appreciate you choosing us and hope to welcome you back again.
Warm regards,
Kimberly (Marketing Manager)
M***i
Medical
8.8
/10
Reviewed 9 week(s) ago
everything is ok but room is to small
1 people find it helpful
Accommodation's Reply
12 Sep 2025
Hi there,
Thank you for sharing your review! While our rooms are compact, we're glad you enjoyed your overall experience with us. We hope to welcome you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
c***a
9.7
/10
Reviewed 9 week(s) ago
Recommended even though the room is small but comfortable enough, the location is near the shopping center, lots of food.
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1 people find it helpful
Accommodation's Reply
12 Sep 2025
Hi there,
Thank you for sharing your review! While our rooms are compact, we're glad you found it comfortable and enjoyed our convenient location. We truly appreciate your kind recommendation, and we hope to welcome you back again next time!
Kind regards,
Maureen Infante
Marketing Coordinator
D***y
Business
8.5
/10
Reviewed 10 week(s) ago
Room was small but cozy! I love the view from the bathroom. Staff are very helpful and friendly.
The breakfast was great!!
1 people find it helpful
Accommodation's Reply
12 Sep 2025
Hi there,
Thank you for your feedback! We are glad to hear that you had a great stay and appreciated our great breakfast, as well as our helpful and friendly staff. It's also wonderful that you found the room cozy and loved the view from the bathroom.
We also understand your comments on the room size. Our sleek and compact design was inspired by first-class air travel, aiming to maximise functionality in a smaller space. While we understand this concept may not suit everyone's preferences, we appreciate you choosing us and hope to welcome you back again.
Warm regards,
Kimberly (Marketing Manager)
A***d
Leisure
8.4
/10
Reviewed 10 week(s) ago
The towel has fine threads that come loose when used.
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Accommodation's Reply
12 Sep 2025
Hi there,
Thank you for your feedback. We sincerely apologise for the issue you experienced with our towels. This is not the standard we strive for and we have shared your comments with our housekeeping team to investigate.
We are truly sorry for this oversight and hope to have the opportunity to welcome you back and provide you with a much better experience.
Warm regards,
Kimberly (Marketing Manager)
i***s
Staycation
10.0
/10
Reviewed 10 week(s) ago
One of the perfect hotels to stay in Singapore. Rooms are spacious enough for two, beds are comfortable and clean, service is friendly, and it's just a short walk to Ion Orchard.
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Accommodation's Reply
12 Sep 2025
Hi there,
Thank you for your fantastic feedback! We are glad to hear that you had a great stay and found us to be the right choice when visiting Singapore.
It's wonderful to know that you appreciated the room size, the comfortable and clean bed, our friendly service, and our very convenient location near Ion Orchard.
We appreciate you choosing us and look forward to welcoming you back again soon.
Warm regards,
Kimberly (Marketing Manager)
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