Villa Via - Midrand

It was terrible. Since it was raining for 2 days. The roof was leaking in room 77 and our clothes and electronics were wet. As I'm speaking, my laptop is damaged. Before we were booked for room 72, and that room didn't have internet network as well as a refrigerator hence they moved us to room 77. It was bad !!!

I enjoyed the hospitality even though i arrived late

The staff was very warm and they spoke English which made it easy to communicate. Overall an excellent place to stay at.

The room was very comfortable for a family stay and priced reasonable. TV - DSTV services-was not working on the night of stay. Room service with breakfast was nice- but in the room no place to really eat unless you sit on the bed. Value for money overall. TV is old and cabling is a bit messy. Room was nice and clean but the finer “spring cleaning” could earn some more attention. Thanks

Not as Advertised. Place is not safe, nothing works and its VERY dirty. Aircon is broken, Kettle is broken. Moving out today. I require a refund for the duration of booking as I paid up front.

The bathroom needs more attention, drain in bathtub was clogging water which made having a shower difficult and uncomfortable.

not good

I didn't receive any emails to rate this place, It was a very unpleasant, uncomfortable and terrible stay. I will not recommend this place to anyone, it was not worth what we paid. it was dirty, our rooms had to changed , the bathroom was in a terrible state, there was still the previous guests dirty shoes left in the room, our rooms were changed, but it was not much better, our room had dirty linen and when I asked for it to be changed, I was informed there wasn't spare linen, we ask numerous time for towels as there were 4 of us in each room, but this never came. our rooms was never cleaned during our stay. the dirty cups which we placed outside our rooms was only removed late in the afternoon, so no replacement cups/glasses or tea or coffee was given, Breakfast was another story, only toast, coffee/juice, cereal, yoghurt, limp old fruits. I ventured into the kitchen, thankfully too. The kitchen's utensils and equipment definitely needed good cleaning, Signs of unhygienic conditions prevailed. The guest opposite us were smoking in their rooms as well as right outside our rooms in the lobby area, no one told them to refrain from smoking inside the building. We were also promised Wifi but this was not accessible. Management lacked control and supervision of this place. I will never recommend this place to anyone

Basically, there is no service. The stuffs I read on websites about satellite TV, wifi, continental breakfast etc...doesn't exist. The place is cost effective if u r in a trip to leave your room in the morning, spend ur day away, come back exhausted and sleep. I must say my kids enjoyed the swimming pool.

The rooms are clean and spacious however the dining experience was poor.

Very deceptive. It is not like the pictures portray on the web. Building is run down and in need of maintenance. It was fine for a one night stop over but I wouldn't do more. I can't confidently recommend it to friends and family. Noisy at night and the hotel staff don't say anything to rowdy guests. :(

a typical 3 star accommodation. It ticks all the boxes for all the essentials. Remember, if you want 5 star, then go pay for it. The room was very big, and very clean. The linen was clean too. Unfortunately the TV channels were fuzzy, except one satellite channel, which i presume is controlled by reception. The old flags outside really do need to go, they bring the place down. what was EXCELLENT, was their service. I was greeted with a smile and the guy was very friendly all the time. Even better was the owner. I checked out after 2 days to move to a hotel closer to my next business destination. Only 2 days after that did i realise i had forgotten a bag with 2 pairs of running shoes and some running clothes in. One pair of shoes was so brand new i had yet to put them on for the first time! Altogether the value of goods in the bag (including custom made insoles) was about R5500. They found the goods, and kept them for me to collect. This is South Africa, 99% of cases the goods would have "disappeared" especially a brand new pair of Nike! You do not come about service and honesty like that very easily! It is for that reason i will stay there again and recommend to others to do the same.

I was disappointed by the so-called breakfast

It was a fantastic stay

Very friendly hospitable staff. Building linen needs serious tlc

Unfortunately, we had to check in very late and leave very early but they were very accommodative and understanding of our predicament

Not good experience as such ,unable to use what I intended for ,they have no option for exception handling to rebook or change .

It was satisfactory.

Was quite okay. However I do not understand the stinginess with toiletries, it comes with my daily pay and I can do whatever I choose with them but I practically had to beg for it to be refilled.

The hotel has been terribly neglected. The garden is in an awful state. The paper flags from the World Cup 2010 are still up in the dining area which had not even been cleaned since breakfast when we arrived at 2pm. We had to drag our baggage up 3 flights of stairs with NO help. There was no Room service ie. nothing to eat nor drink. The fridge was off so no cold water nor ice. Breakfast was horrendous. Toaster had no "stop" button so kept burning the toast . Processed cheese and sandwich ham was served YUK YUK YUK !!! All in all it was a hideous experience never to be repeated.