I don’t usually write reviews, but Heritage Hotel is one of the best hotels I have stayed at. It felt new and comfortable. The room was spacious and clean. Lots of space for luggage. The beds were comfortable with extra pillows. Wonderful bathroom (with bidet) and shower with all extra amenities (shampoo, body wash, toothbrush, comb, razor, etc.). The BIGGEST television I have ever seen. The staff were friendly and helpful. The beds were made and extra towels provided. Free coffee (Americano, vanilla latte, mocha), water, and ice in the lobby. More water in the mini fridge. We stayed for 5 days, so what was fabulous was that there was onsite washer and dryer (free with detergent and dryer sheets). Heritage Hotel is also conveniently across the street from the Lotte Maxx (think Costco), so if you need to explain to a taxi driver where your hotel is located, tell them that. The hotel is also walking distance from restaurants and the Peace Park on the waterfront. The only small disappointment was the included breakfast (eggs, toast, cereal, bananas) which was offsite (and you had to get a breakfast ticket for each morning). But honestly, we got such an amazing deal through Hotels.com. So thankfully we stayed at the Heritage Hotel. Highly recommend!
We stayed 4 nights. The hotel is well located. There are many restaurants nearby.
The room was large and very comfortable.
Toiletries (shampoo, body wash, etc.) are of high quality. Staff is nice and helpfull (with Google Translate).
We did not take the breakfast because it ended too early for us.
Only weakness: there are no hooks or bars to place towels in the bathroom. A very minor problem.
We would definitely go back to this hotel.
The room was pleasant to stay with new facilities and cleanliness. The only downside (not hotel's fault but more likely due to global warming) was a hot room temperature. I did not want to turn on an air conditioning in October but I had no choice but to turn it on because my room temperature even reached 29 Celsius degrees! Other than that, good service and great to stay.