Phoenix Resort Pyeongchang

Hotels
7.8
/10
Pleasant
979 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Good restaurant options; Ondo - main breakfast buffet restaurant, Abeto at the hotel provides wine buffet, and Lieto isa recommendable chicken and beer/kid's cocktails. A lot of activities, family-friendly resort!
MIJUNG
10.0
/ 10
침대와 침구가 무척 좋았고, 예약했던 스카이로얄 객실은 양쪽 각 방에 욕실이 따로 있어서 친구와 반려견과 함께하기 더할 나위없이 좋았습니다. 체크인도 항상 친절한 직원분들 덕분에 기분 좋게 하고, 방문할때마다 조금씩 개선되어있는 환경이나 좀더 잘 정비해놓는 것을 보니 갈때마다 기대가 됩니다.
Kyoungshin
10.0
/ 10
Wonderful Ski resort. I visited this place with my friends from SG and they were super satified with this place. And even think better than Ski resort from Japan they visited in Feb 23. Ski resort was well-organized and entire property (including dinning places and water park) were well maintained and renovated. They were super suprised when we discovered this place is actually over 20 years. They rent ski and ski closth as well. So you don't need to bring any heavy cloth or eqippments
In the Area
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174 Taegi-ro Bongpyeong-myeon, Pyeongchang, Gangwon, South Korea

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Phoenix Resort Pyeongchang is a hotel in a good neighborhood, which is located at Pyeongchang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Phoenix Resort Pyeongchang

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174 Taegi-ro Bongpyeong-myeon, Pyeongchang, Gangwon, South Korea
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Discover More About Phoenix Resort Pyeongchang

Location


Phoenix Resort Pyeongchang is a hotel in a good neighborhood, which is located at Pyeongchang.

About Phoenix Resort Pyeongchang

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Phoenix Resort Pyeongchang exclusively for you.

Phoenix Resort Pyeongchang is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Phoenix Resort Pyeongchang is the right place to stay.

All facilities in Phoenix Resort Pyeongchang

Others Phoenix Resort Pyeongchang
Others

Things to Do

  • Water park access (surcharge)
  • Karaoke
  • Picnic area
  • Garden
  • Clubhouse
  • Spa
  • Sauna
  • Waterslide

Sports and Recreations

  • Golf cart
  • Ski storage
  • Ski
  • Fitness center
  • Game room
  • Billiard
  • Golf course

General

  • Microwave (shared)
  • Smoking area
  • Parking
  • Banquet
  • Reception hall
  • Lazy river

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant

Hotel Services

  • Tours
  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting rooms
  • Business center

Nearby Facilities

  • Grocery
  • ATM/Banking

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children club (surcharge)

Transportation

  • Ski Shuttle (Surcharge)

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Phoenix Resort Pyeongchang

Important Note
  • Fee for buffet breakfast: approximately KRW 35000 for adults and KRW 20000 for children
  • Pet fee: KRW 60000 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The photos are representative of rooms offered and may differ from the actual room received.

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. This property offers morning and afternoon check-in hours. Guests who check in 11 AM-1 PM must check out by 9 AM. Guests who check in 3-11 PM must check out by 11 AM.

The following facilities are closed seasonally each year. They will be closed from March 24 to April 13:
  • Water park
The following facilities are closed on Tuesday:
  • Sauna

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Phoenix Resort Pyeongchang
756
Number of floors in Phoenix Resort Pyeongchang
28
Another facilities in Phoenix Resort Pyeongchang
Water park access (surcharge), Karaoke, Picnic area, Garden, Clubhouse

Frequently asked question in Phoenix Resort Pyeongchang

What are available facilities at Phoenix Resort Pyeongchang?
There are top facilites at Phoenix Resort Pyeongchang such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Phoenix Resort Pyeongchang?
The standard check-in time at Phoenix Resort Pyeongchang is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Phoenix Resort Pyeongchang provide breakfast?
Yes, Phoenix Resort Pyeongchang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Phoenix Resort Pyeongchang

7.8
Pleasant
From 979 reviews
Cleanliness

7.4

Room Comfort

7.8

Service and Facilites

8.0

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Traveler Reviews Phoenix Resort Pyeongchang

Number of reviews per page
20
40
Top reviews
Ada Sien Sheung
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

First time here. Staying at resort, a bit old style. Clean n tidy
Jack
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No where to park Buffet was not tasty food - okay Ski staff did not know how to process a Klook voucher - took over an hour for them to figure it out Service is bare minimum Towels could have been cleaner Room was nice sized and heated floors were nice Food options were OK , not the best Overall 3.5 stars Skiing was good and night time skiing and snowboarding good . They give you 2 options ie 4 hours or 6 hours The staff at the ski shop repair was nice and refused to take our gratuity Room could have been cleaner . Size was nice . No washer dryer in condo B , but there is a communal one To be fair we also came during new year (busy)
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Steven
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

No frills, nothin fancy, but just what the doctor ordered after a day on the slopes! Clean, functional, and right next to the lifts.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

주차가 어렵지만 많은 편의시설이 있고 체크인과 체크아웃이 편리함.
Francis Paolo
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I loved how the property was a quick walk to the ski school and the slopes. There were many dining options and breakfast was served until 2pm so we could take it slow in the mornings. What I didn't like was that the room assigned to us had a dark interior and the furniture was not well-maintained. The leather chairs were already peeling. It had the overall feeling that it was old and not well-maintained
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sungha
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

아침에 전기콘센트에 전기가 안되서 연락했지만 퇴실할때까지 점검조차 안되 샤워후 머리를 말리지도 못했네요. 리조트내 전반적인 시설은 만족스럽지만, 대응이 항상 늦는거 같습니다.
WOOJIN
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

cozy room in the skii mountain
GUKHEE
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The property is old and overpriced. There are many broken latches to close window doors. There is no safety lock attached to the main door. The place of shower head is so high and awkward, and nobody can use it because water came straight overhead.
Inkyu
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Clean and comfy room and safe environments. Buffet restaurant located in the hotlw building needs improvements in food choice. Overall nice stay.
eunju
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Water leaking everywhere in the building. Dirty bathroom with hairs everywhere. Poor maintenance for everything. Poor arrangement of kitchen equipment. Worst accommodation ever we stayed. Nothing like photo
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

no towels no shanpoo etc
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

No one answer my phone when I found room condition problem.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Good restaurant options; Ondo - main breakfast buffet restaurant, Abeto at the hotel provides wine buffet, and Lieto isa recommendable chicken and beer/kid's cocktails. A lot of activities, family-friendly resort!
kyungmin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

출입문도어 및 베란다 도어 상태 불량합니다 복도 청결 상태 불량합니다
MIJUNG
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

침대와 침구가 무척 좋았고, 예약했던 스카이로얄 객실은 양쪽 각 방에 욕실이 따로 있어서 친구와 반려견과 함께하기 더할 나위없이 좋았습니다. 체크인도 항상 친절한 직원분들 덕분에 기분 좋게 하고, 방문할때마다 조금씩 개선되어있는 환경이나 좀더 잘 정비해놓는 것을 보니 갈때마다 기대가 됩니다.
CHANG-SOO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

It was cozy place, everything was fine
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Town and amenities are limited seasonally and the attractions were all closed
Yew Ming
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Overall is a good place to visit.
Siu Ling Debbie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Transport convenient. Snow park and water park are good.
Douglas
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Can’t beat the location, but for the price, the Sky condo rooms are not very gracious. Stained cushions, no bath-sized towels, over subscribed staff and the slowest elevators on the planet. But. It’s close to the slopes!
Number of reviews per page
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Others 4 Phoenix Resort Pyeongchang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.