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The Shilla Seoul
Hotels
9.4
/10
Exceptional
937 reviews
What Guests Say About Their Stay
M***i
9.1
/ 10
One of the historical hotels in Seoul, all service was very satisfactory.
The amenity in-room is Molton Brown, which is my favorite.
You should definitely try the breakfast held on the 2nd floor lounge, it was very nice.
Even though the price is a little expensive, the quality of the food is amazing.
In the Area
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249, Dongho-ro, Jung-gu, Jung, Seoul, South Korea, 04605
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
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Available Room Types in The Shilla Seoul
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What's around The Shilla Seoul
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249, Dongho-ro, Jung-gu, Jung, Seoul, South Korea, 04605
Discover More About The Shilla Seoul
Location
The Shilla Seoul is located in area / city Jung.
About The Shilla Seoul
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Shilla Seoul exclusively for you.
The Shilla Seoul is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at The Shilla Seoul.
All facilities in The Shilla Seoul
Others
Things to Do
- Shops
- Hot tub
- Indoor pool
- Garden
- Outdoor pool
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Wedding service
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Business center
- Conference center
- Computer station
General
- Banquet
- Parking
- Rooftop terrace
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Transportation
- Shopping center shuttle
- Area shuttle
Connectivity
- LAN Internet
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Shilla Seoul
Important Note
- Fee for buffet breakfast: approximately KRW 86000 for adults and KRW 43000 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KRW 66000.0 per day
- Facilities fee: KRW 45000 per person, per day and includes use of: sauna
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests booking an Executive Level room type are permitted to invite up to 2 non-resident guests to the Executive Lounge during the week (excludes Friday, Saturday, Sunday, and public holidays) for a surcharge. Children under 13 years old are not allowed in the Executive Lounge, except on weekends and public holidays from noon to 3 PM and must be accompanied by a parent or guardian.
- The indoor pool, fitness facility, and sauna are closed every third Wednesday of the month.
- Children under 13 years old are only permitted to use the indoor and outdoor pools with parental supervision. Children under 13 years old are permitted to use the indoor pool on weekends only. Guests under 140 cm tall are permitted to use the outdoor swimming pool only while wearing a life jacket.
- Guests booked in "no outdoor pool access" room categories are charged fees to access the pool. Entry to the outdoor pool may be limited due to maximum occupancy policy. In case of overcrowding, guests may have to wait to use the pools. Guests cannot pre-book entry to the pool. Up to 2 sun beds per room are available for use in the outdoor pool area (first-come, first-served basis) and some sun beds are prioritized for guests who book exclusive packages. Children under the age of 36 months must wear swim diapers in the pool. Rubber rings must be less than 1 meter in diameter and are only allowed in the children's pool. Access to Urban Island may be restricted in extreme weather conditions.
- Please note: Guests will not be able to use or earn any points with third-party rewards programs at this property.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. The executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour. This property's indoor pool is open daily 6 AM-10 PM. Disposable personal items, such as toothbrush, toothpaste, and razors are available in-room (surcharge).
Hotel only accepts guests with minimum age of 19
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Shilla Seoul | 464 |
Number of floors in The Shilla Seoul | 23 |
Another facilities in The Shilla Seoul | Shops, Hot tub, Indoor pool, Garden, Outdoor pool |
Frequently asked question in The Shilla Seoul
What are available facilities at The Shilla Seoul?
There are top facilites at The Shilla Seoul such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Shilla Seoul?
The standard check-in time at The Shilla Seoul is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Shilla Seoul provide breakfast?
Yes, The Shilla Seoul provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Shilla Seoul
Traveloka (10)
Other sources (927)
9.4
Exceptional
From 927 reviews
Cleanliness
9.6
Room Comfort
9.6
Service and Facilites
9.6
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Traveler Reviews The Shilla Seoul
Number of reviews per page
20
40
Top reviews
Benjamin
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
You would think for the money you pay and the attention to luxury the hotel is known for that they would have REAL beds. Our king size bed was nothing more than a giant box spring and a 2 inch mattress pad. HARD AS A ROCK!
Diane C
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The Shilla Seoul was a wonderful hotel. The service was excellent and it is gorgeous. The staff was at your service. The food was amazing. I highly recommend it.
Stella
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We have stayed at many five-star hotels around the world, but the service at The Shilla is truly in a league of its own. The rooms are spacious and comfortable, and every staff member I encountered – including the valet attendants and service car drivers – spoke English to a high standard.
If I had to identify a fault, which is difficult, it would be the use of individually plastic-wrapped cups in the rooms, which are replaced daily during servicing. This seemed excessive and not particularly environmentally friendly.
Additionally, upon check-in, I was informed that the gym and indoor pool would be closed for renovations throughout the entirety of our stay. I clarified this several times, as it seemed unusual given that we had not been notified beforehand. However, I kept seeing guests dressed in gym attire in the lifts. On the fourth day, I enquired directly at the gym and was told that it had only been closed for one day. Unfortunately, due to this misinformation, we missed the opportunity to use the gym and indoor pool, which was disappointing.
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KyungAe
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
My all times favorite!!
Xiaochuan
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
One of the best 5 star hotels. Very friendly staff and excellent service!
Judy
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This hotel is hands-down my favorite place to stay in Seoul. Every time I visit the city, I check availability here before considering any other hotel. The rooms are clean, quiet, and somehow I always get a room with a view of Namsan Tower. Waking up to that view never gets old.
I also love starting my day with a workout in their fitness studio—it’s well-equipped and a great way to stay on track while traveling. The buffet is top-notch, with an impressive selection, although quite a bit pricey. I wish they offer a la carte and better cappuccino. Too bad my son and I aren’t big eaters, we usually skip it and opt for in-room dining when we want to relax or most of time we just go out. The room service has always been prompt and delicious.
The location is incredibly convenient—there’s a subway station right outside the hotel, cafes just across the street, and around the corner by the stadium, I recently discovered a fantastic new brunch spot (wish I’d found it sooner!). Taxis are super inexpensive so we used Uber a lot.
If I had one small suggestion, it would be to recognize returning guests more personally—like remembering room preferences and maybe buffer voucher? Since I come here every year, it would be a nice touch.
Overall, this hotel makes every Seoul trip feel easy, cozy, and comfortable. I’ll definitely keep coming back!
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BUM SOO
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Relax
Maimunah
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Classic luxury with attention to detail. I had a really comfortable stay and wish I could have stayed longer.
Christina
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Far from shops
PHILLIP
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
They provide amazing service. I left a bag in the taxi trunk on the way this hotel. The concierge tracked the taxis license plate and found the driver. And they were able to recover my bag! Definitely, they are dedicated to an excellent customer care!
Shelby
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We loved the hotel and the breakfast was amazing. However, food prices at the restaurants are extremely overpriced!
Andrew
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Good stay overall. Free shuttle was a nice touch and staff were attentive. Dinner buffet is expensive but highly recommend it. We had problems with our electronic door lock not opening several times throughout our stay however which was the only negative.
Evi C
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I have really enjoyed my stay here , as I had very good rate at this time. Even though it's inconvenient, far away from many activities, it's ok as the room and service are very good.
I have tried to book again for my next trip but the rate has doubled.
Kim
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The Shilla Seoul is the perfect blend of luxury and tradition. From the moment you walk in, you feel the elegance and attention to detail. The rooms are beautifully designed, the service is top-notch, and the atmosphere reflects both modern comfort and Korean heritage. A truly memorable stay! I highly recommend it for anyone looking for a high-end, authentic experience in Seoul.
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Sundeep
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Amazing pool
Paul
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff were very professional, courteous and efficient. They found answers to my questions to make my visits more convenient.
Verified traveler
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
This should be one of my best hotel experience in my whole life of travelling! The moment I step into the hotel, I could feel the welcoming by the staff. Super in love with this hotel, love the ambience of surrounding especially when its snowing, I choose the city view, the room is very clean and comfortable, the internal still looks very new, the services of the room service is meticulous. All the staffs are so energetic, friendly, helpful and attentive. They are very observer whenever I have questions in my expressions they will approach me immediately. Not just one staff but everyone, I m veryimpressed. I feel they have went through very a good service training or the management must be very good to the staff. Thumbs up to the management and the staff they are really amazing. The only thing is nothing much near the hotel except the Shilla duty free which is a good shopping area but close at 8pm and a mini mart down the hill. Accross the hotel there are many restaurant, just that need a bit of walking if in the day time they provide car to drive down and up the hill. There is free shuttlebus to Myeongdong and Dongdaemun not too far from the hotel. Nevertheless I will still go back to the same hotel.
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J
Business Family
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
So far one night into a 5-night stay, the Shilla Seoul does NOT measure up to either the Signiel Seoul/Signiel Busan or Ritz Carlton-level hotels. We should have just stayed at the Signiel. Rooms are uncomfortably small, some unacceptable in terms of non-modern conditions. The only saving graces are better breakfast selections (although uncomfortably crowded at 8:30 am) and picture-taking opportunities outside next to the hotel at the Korean-style pagoda and wedding hall vicinity. Expedia also has to do a much better job allowing folks to change reservations (particularly shortening reservations) without penalizing customers by charging exorbitantly more for same reservation minus 1-2 days. As one example, Expedia wanted to charge me $50 extra to shorten an existing reservation by one day. As another example, breakfast has fallen off the original reservation rate because I shortened one of 6 rooms booked. Expedia needs to work with the hotels to benefit the customer versus only Expedia so may need to consider booking directly as well! I am awaiting to see whether the hotel (and by extension Expedia) adds back breakfast to the current reservation…
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In Huek
Business
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Amazing services that you can experience anywhere. Totally exclusive.
Breakfast is amazing as well.
Juan
Business
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Truly amazing
Number of reviews per page
20
40
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