AC Hotel Ciutat de Palma by Marriott

Hotels
8.2
/10
Very Good
422 reviews

What Guests Say About Their Stay

Erika
10.0
/ 10
Room was super clean, bed very comfortable, service and helpfulness of all staff (lounge/dining, housekeeping, front desk). Great location walking distance to many restaurants, sights, bus transport, etc.
Luke
10.0
/ 10
Very nice property. Expedia has the wrong address in, so it took us some time to find it. But we found it by just typing in the hotel name instead of the address
Linda
10.0
/ 10
Nice hotel in great location. A stroll along the front took you to the old town and cathedral.Room was comfy and clean. Would stay here again.
In the Area
See Map
Plaza del Puente, 3, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 07014

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at AC Hotel Ciutat de Palma by Marriott is a good choice when you are visiting Palma de Mallorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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AC Hotel Ciutat de Palma by Marriott Address: Map & Location

Plaza del Puente, 3, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 07014
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Discover More About AC Hotel Ciutat de Palma by Marriott

Location


Staying at AC Hotel Ciutat de Palma by Marriott is a good choice when you are visiting Palma de Mallorca.

About AC Hotel Ciutat de Palma by Marriott

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from AC Hotel Ciutat de Palma by Marriott exclusively for you.

AC Hotel Ciutat de Palma by Marriott is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at AC Hotel Ciutat de Palma by Marriott.

All facilities in AC Hotel Ciutat de Palma by Marriott

Others AC Hotel Ciutat de Palma by Marriott
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Parking
  • Smoking area
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Garden
  • Library

Business Facilities

  • Meeting rooms
  • Business center

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in AC Hotel Ciutat de Palma by Marriott

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 18.7 per person
  • Self parking fee: EUR 28 per day
  • Rollaway bed fee: EUR 33 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses solar energy
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at AC Hotel Ciutat de Palma by Marriott
84
Number of floors in AC Hotel Ciutat de Palma by Marriott
5
Another facilities in AC Hotel Ciutat de Palma by Marriott
Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff

Frequently asked question in AC Hotel Ciutat de Palma by Marriott

What are available facilities at AC Hotel Ciutat de Palma by Marriott?
There are top facilites at AC Hotel Ciutat de Palma by Marriott such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at AC Hotel Ciutat de Palma by Marriott?
Check-in time at AC Hotel Ciutat de Palma by Marriott is staring from 15:00 - 05:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does AC Hotel Ciutat de Palma by Marriott provide breakfast?
Yes, AC Hotel Ciutat de Palma by Marriott provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of AC Hotel Ciutat de Palma by Marriott?
AC Hotel Ciutat de Palma by Marriott is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does AC Hotel Ciutat de Palma by Marriott have?
AC Hotel Ciutat de Palma by Marriott has 5 floors.
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More Reviews from Other Guests in AC Hotel Ciutat de Palma by Marriott

8.2
Very Good
From 422 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews AC Hotel Ciutat de Palma by Marriott

Number of reviews per page
20
40
Top reviews
Samara
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I would not recommend this hotel. From the moment I walked in, there was a distinct unpleasant smell throughout the property. The place felt old, poorly maintained, and in need of serious renovations. The location didn’t help either, it’s in a run-down area surrounded by numerous Thai massage parlors, right on a busy intersection where traffic noise was constant day and night. The WiFi didn’t work at all during my stay, and when I asked the staff for help, they were rude and dismissive. In fact, the staff’s general attitude was unwelcoming, and they offered no useful assistance, not even with basic local recommendations. Overall, this was one of the least pleasant hotel experiences I’ve had between the smell, the noise, the poor service, and the outdated facilities, I regretted booking here. Shocked that this is a Marriot.
Read More
Erika
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was super clean, bed very comfortable, service and helpfulness of all staff (lounge/dining, housekeeping, front desk). Great location walking distance to many restaurants, sights, bus transport, etc.
Caroline
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Beautiful room, nice location
Claudia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Gorgeous hotel, very nice employees.
Gary
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great hotel. Awesome location. Amazing breakfast.
Judith
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Lovely buffet breakfast Good location for walking around the city First floor room - aware of traffic and bar noise till late - to be expected but might not suit light sleepers
Luke
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very nice property. Expedia has the wrong address in, so it took us some time to find it. But we found it by just typing in the hotel name instead of the address
Jun
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very good location, clean, friendly and polite staff
Daniel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

I would’ve marked my overall rating a lot higher but I was misled by the staff on the building parking. The cost was never discussed and I was under the impression that it was going to be free. When i checked out i was charged $30 EUR a night for parking when there was free street parking thay I would’ve been completely fine with. The interaction rubbed me the wrong way and lack of transparency doesnt feel great.
Read More
nathalie
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

This hotel is in a great location however, the rooms are very dated and small beds are not very comfortable. Main area is renovated, but not rooms
Farah
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

**Review:** Disappointing stay. The staff was unclear about extra bed charges, and the parking lot was full, forcing us to park on the street where our car window was broken. The area felt unsafe, and the poor treatment at checkout only made things worse. Wouldn't recommend.
Maria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great location with easy to access but parking options are limited if you are renting car. The staff are very friendly. However, since the hotel is situated on a main street, the room can be quite noisy.
Nigel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Ideally situated for transport and walking distance to shops/bars/eateries and site seeing
nivia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The property is nice and clean . Staff was great and helpful. Long walking to city center . No air conditioning but weather about 65 . My room was quite hot because of location but they send in a good fan .
Verified traveler
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Hotel is good, close to the centre, and clean. Only draw backs was the room was always very hot as the AC was not working as it should and there was quite a bit of noise from outside due to cars on the road right outside the hotel
Alexandra
icon-Leisure
Leisure
8.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

The hotel is in a great location. Walkable to the shopping center and many restaurant options.
Alice
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Hotel has a nice bar / lounge area the location is convenient however the rooms are all facing an extremely busy cross road and it’s impossible to sleep without ear plugs. We had to buy some from the pharmacy next door the next day. Room was clean, would have been nice to provide some soap to wash hands (we had to use the shower gel provided in the shower). Staff were very polite and accommodating.
Read More
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

Great hotel, great location, friendly staff and great value.
Linda
10.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

Nice hotel in great location. A stroll along the front took you to the old town and cathedral.Room was comfy and clean. Would stay here again.
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Wonderful stay, staff were so friendly, great value for the standard of room. Hotel is ideal for city break to Palma as location is perfect for reaching all locations within a short time.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 AC Hotel Ciutat de Palma by Marriott

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 422 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews AC Hotel Ciutat de Palma by Marriott

Number of reviews per page
20
40
Top reviews
Samara
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I would not recommend this hotel. From the moment I walked in, there was a distinct unpleasant smell throughout the property. The place felt old, poorly maintained, and in need of serious renovations. The location didn’t help either, it’s in a run-down area surrounded by numerous Thai massage parlors, right on a busy intersection where traffic noise was constant day and night. The WiFi didn’t work at all during my stay, and when I asked the staff for help, they were rude and dismissive. In fact, the staff’s general attitude was unwelcoming, and they offered no useful assistance, not even with basic local recommendations. Overall, this was one of the least pleasant hotel experiences I’ve had between the smell, the noise, the poor service, and the outdated facilities, I regretted booking here. Shocked that this is a Marriot.
Read More
Erika
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was super clean, bed very comfortable, service and helpfulness of all staff (lounge/dining, housekeeping, front desk). Great location walking distance to many restaurants, sights, bus transport, etc.
Caroline
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Beautiful room, nice location
Claudia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Gorgeous hotel, very nice employees.
Gary
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great hotel. Awesome location. Amazing breakfast.
Judith
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Lovely buffet breakfast Good location for walking around the city First floor room - aware of traffic and bar noise till late - to be expected but might not suit light sleepers
Luke
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very nice property. Expedia has the wrong address in, so it took us some time to find it. But we found it by just typing in the hotel name instead of the address
Jun
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very good location, clean, friendly and polite staff
Daniel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

I would’ve marked my overall rating a lot higher but I was misled by the staff on the building parking. The cost was never discussed and I was under the impression that it was going to be free. When i checked out i was charged $30 EUR a night for parking when there was free street parking thay I would’ve been completely fine with. The interaction rubbed me the wrong way and lack of transparency doesnt feel great.
Read More
nathalie
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

This hotel is in a great location however, the rooms are very dated and small beds are not very comfortable. Main area is renovated, but not rooms
Farah
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

**Review:** Disappointing stay. The staff was unclear about extra bed charges, and the parking lot was full, forcing us to park on the street where our car window was broken. The area felt unsafe, and the poor treatment at checkout only made things worse. Wouldn't recommend.
Maria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great location with easy to access but parking options are limited if you are renting car. The staff are very friendly. However, since the hotel is situated on a main street, the room can be quite noisy.
Nigel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Ideally situated for transport and walking distance to shops/bars/eateries and site seeing
nivia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The property is nice and clean . Staff was great and helpful. Long walking to city center . No air conditioning but weather about 65 . My room was quite hot because of location but they send in a good fan .
Verified traveler
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Hotel is good, close to the centre, and clean. Only draw backs was the room was always very hot as the AC was not working as it should and there was quite a bit of noise from outside due to cars on the road right outside the hotel
Alexandra
icon-Leisure
Leisure
8.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

The hotel is in a great location. Walkable to the shopping center and many restaurant options.
Alice
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Hotel has a nice bar / lounge area the location is convenient however the rooms are all facing an extremely busy cross road and it’s impossible to sleep without ear plugs. We had to buy some from the pharmacy next door the next day. Room was clean, would have been nice to provide some soap to wash hands (we had to use the shower gel provided in the shower). Staff were very polite and accommodating.
Read More
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

Great hotel, great location, friendly staff and great value.
Linda
10.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

Nice hotel in great location. A stroll along the front took you to the old town and cathedral.Room was comfy and clean. Would stay here again.
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Wonderful stay, staff were so friendly, great value for the standard of room. Hotel is ideal for city break to Palma as location is perfect for reaching all locations within a short time.
Number of reviews per page
20
40