What do past guests say about Castilla?

Castilla is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

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Castilla

Name: Castilla
Address: Calle Santa Teresa 9, Madrid, Community of Madrid, Spain, 28004, Calle Santa Teresa 9, Madrid, 28004, Spain
Rating: 8

Others

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8.0

/10

Very Good

66 reviews

What Guests Say About Their Stay

Chris in Madrid

10.0

/ 10

The lady of take care everything... her name is ROCIO... she is so helpful, welcome and so patience.... i love it.. definately i will comeback to the same place..... awww Madrid.... aww hostel Castilla... so wonderful.

Verified traveler

10.0

/ 10

Good clean hostel in nice area of Madrid, close to downtown but not right in the centre so a bit quieter and felt safer than malasana or gran via

Taage

10.0

/ 10

I stayed in the single room. It was very comfortable for me for the two nights I was there. The nights can be loud out the window but I guess that's Spain. The biggest problem I had was finding the place. None of the businesses knew where Calle de Santa Teresa was. I suggest asking a cab driver or having a better map. I was able to walk there after taking the airport bus to Plaza de Cibiles. The lady that runs the joint was very nice and spoke enough English to understand, at least she made an attempt. I would stay there again for sure. I got my own set of keys for the building and the room so I didn't have to go ringing the doorbell late at night or whenever I came in, which was the case at some other hostels.

In the Area

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Calle Santa Teresa 9, Madrid, Community of Madrid, Spain, 28004

Main Facilities

Luggage storage

Staying at Castilla is a good choice when you are visiting Madrid.

Castilla Address: Map & Location

Calle Santa Teresa 9, Madrid, Community of Madrid, Spain, 28004

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General
Near Gran Via

Location
With a stay at Castilla in Madrid (Madrid Centro), you'll be a 3-minute walk from Paseo de la Castellana and 10 minutes by foot from Gran Via. This hostal is 0.7 mi (1.1 km) from El Retiro Park and 0.6 mi (1 km) from Plaza de Cibeles.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Castellana - 0.3 km / 0.2 mi
Plaza de Chueca - 0.4 km / 0.3 mi
Plaza de Colon - 0.6 km / 0.4 mi
National Archaeological Museum - 0.7 km / 0.4 mi
Gran Via - 0.8 km / 0.5 mi
Círculo de Bellas Artes - 0.9 km / 0.5 mi
Paseo del Prado - 0.9 km / 0.5 mi
Calle de Alcalá - 0.9 km / 0.6 mi
Plaza de Cibeles - 1 km / 0.6 mi
Casino Gran Via - 1 km / 0.6 mi
El Corte Inglés - 1 km / 0.6 mi
Puerta de Alcalá - 1 km / 0.6 mi
Plaza de Olavide - 1.1 km / 0.7 mi
El Retiro Park - 1.1 km / 0.7 mi
Thyssen-Bornemisza National Museum - 1.2 km / 0.7 mi

Facilities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Rooms
Make yourself at home in one of the 10 guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided on weekdays only.

All facilities in Castilla

Common Space

Accommodation Services

Exterior

Bedroom

Others

Connectivity

Free WiFi

Public Facilities

Smoke-free area

Hotel Services

Luggage storage
Concierge

Accommodation Policy & General Information in Castilla

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - 21:00 - to 12:00
Available rooms at Castilla	10
Number of floors in Castilla	1
Another facilities in Castilla	Free WiFi, Smoke-free area, Luggage storage, Concierge

Frequently asked question in Castilla

What Time is Check In & Check Out at Castilla?

Check-in time at Castilla is staring from 14:00 - 21:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Castilla?

Castilla is officially classified as a 1.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Castilla have?

Castilla has 1 floors.

How many rooms are available at Castilla?

Castilla has 10 rooms in total.

Does Castilla provide parking?

Yes, Castilla provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Castilla

Overall Ratings & Reviews Castilla

Other sources (66)

8.0

Very Good

From 66 reviews

Cleanliness

8.8

Room Comfort

7.8

Location

8.8

Service and Facilites

8.4

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Traveler Reviews Castilla

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Top reviews

Chris in Madrid

10.0

/10

Reviewed 488 week(s) ago

Expedia Group verified review

Family

6.0

/10

Reviewed 502 week(s) ago

Hotels.com verified review

satisfy and happy

Verified traveler

with Partner

10.0

/10

Reviewed 517 week(s) ago

Hotels.com verified review

Good clean hostel in nice area of Madrid, close to downtown but not right in the centre so a bit quieter and felt safer than malasana or gran via

Verified traveler

Family

8.0

/10

Reviewed 546 week(s) ago

Hotels.com verified review

Spent 5 nights in Hostel Castilla, a neat place with sink in the double single bed room. Room was tidied every morning which makes a welcoming environment on the return. Overall, a good place for overnights at a decent price.

Cathy

with Partner

6.0

/10

Reviewed 549 week(s) ago

Hotels.com verified review

Non smoking room, but still smell smoke.

Cathy

with Partner

6.0

/10

Reviewed 551 week(s) ago

Hotels.com verified review

Except good convenient location and cheapest price,I don't think any reason to choose this hostal. The owner lady is very very nice.

John

Family

8.0

/10

Reviewed 632 week(s) ago

Hotels.com verified review

Myself and a friend were in Madrid for an event. We weren't planning to spend a lot of time in a hotel. This is a hostel. Just a place to sleep or rest. It had everything that we needed: a place to sleep, close to the subway and some places to get breakfast or a snack. We had to share the bathroom but this wasn't a problem. The staff was very solicitous of our needs. Bed was good. There was WiFi and a TV in our room(which we didn't use). The neighborhood was very ordinary and the wooden stairs looked to be 100 yrs old and well worn. Need to climb 3 flights of stairs to get to the hostel. Not a place if you're looking for creature comforts but for the price it was a good deal if you just need a place to camp out, wash and sleep and it was fairly close to the center.

Ian

8.0

/10

Reviewed 662 week(s) ago

Expedia Group verified review

Really pleased with this hostal. It's a good location in Chueca, and I liked the dated charm of the place. Very clean, and the woman who runs it is very attentive. The room was comfortable enough...I had a double bed to myself but I might just have been lucky there. If you want to be in a quiet part of Chueca you could definitely do much worse than this place.

Verified traveler

8.0

/10

Reviewed 685 week(s) ago

Expedia Group verified review

Nice and clean. No elevator. The owner is friendly and helpful.

Verified traveler

8.0

/10

Reviewed 703 week(s) ago

Expedia Group verified review

Perfect for what I needed. A basic room in a good location to explore Madrid. Beds were clean, toilet and shower were clean and the lady was very helpful, and for a great price. Noisy outside after the bars get out but then I had the window open.

Verified traveler

8.0

/10

Reviewed 783 week(s) ago

Expedia Group verified review

I stayed two nights at Castilla and found it to be a good value. It's only two blocks from a convenient metro stop but it's actually walkable to the main spots. Madrid's main attractions aren't that far from each other if you don't mind walking. Shared bathroom which was fine with me. The sign of the hotel is rather easy to miss since this place is in a more residential area and the sign is really small. But if you get a detail map from the airport tourist office you should be OK. I found it easily with the map. Some cons are no reception but they give you the keys to the building. Hallways are timed lights so can be dark until it's activated. But for its price and location I think it's a good value.

Taage

10.0

/10

Reviewed 806 week(s) ago

Expedia Group verified review

Verified traveler

8.0

/10

Reviewed 809 week(s) ago

Hotels.com verified review

We (myself and my friend--both college students studying abroad) had a lovely stay at Castilla. It was a little hard to find at first because we hadn't thoroughly researched its location, but once we found it (with the help of the tourist information booth at plaza de cibeles) the hotel was easy to access. We found our room to be pleasant and perfect for our budget. Basically it is an entire floor of an apartment building (3rd floor, no elevator--probably not good for older people) and there are many medium-sized rooms pleasantly decorated and prepared for visitors. We had a shared bathroom and it was always freshly cleaned in the morning. A little loud on weekend nights because of nightlife on the street but the location is easily walkable from many cool parts of Madrid so we thought it was worth it. We also really enjoyed that we felt at ease to just relax in the room and not be bothered by anyone, it was nice to have some privacy after staying in so many hostel dorms. Overall we were very happy.

Verified traveler

8.0

/10

Reviewed 813 week(s) ago

Hotels.com verified review

My first impression of the hotel was not good - it is hard to find, up three flights of stairs and is basically a converted flat. Our room was small and basic with a shared bathroom but can't complain as the price was very good. The only problem is that you only get one set of keys per room which makes it difficult to do your own thing as the landlady is not always in to let you in. That said, the landlady is very accommodating and let us store our bags for a few hours before we caught the plane. She wasn't sure if she would be around when we came back to pick up our bags so said we could leave our bags locked in our room and just asked us to leave the keys on the bedroom table on the way out - perfect! Location was a bit out of the centre but within walking distance and actually we spent a lot of time within our local area as there were many nice and inexpensive bars as well as brilliant tapas. So overall - I would absolutely recommend this hotel.

Abdullah

2.0

/10

Reviewed 825 week(s) ago

Expedia Group verified review

The owner was skeptical, paranoid and unhelpful. I asked her at the frist day "can u please leave our room as it coz it does not need clean during our stay,, she said: okey that's fine" but she got into our room every day while we are out and she did not do any clean:( Another problemwith her, i left some emty bottles at my bed room and i needed to give them back to the bar but she took them awayand when i asked her where r the bottles? she said: don't drink at the bedroom drink in the street, and don't talk with me "shashsh" but i tried politely to talk with her but she said get out or i will call the police,,

John

8.0

/10

Reviewed 835 week(s) ago

Expedia Group verified review

The manager is a very kind and helpful woman, I felt at home. The room and facilities were in good condition and were kept perfectly clean. The bed was expecially nice. The location is great in itself. The only downside is the street noise from a couple of bars which went on into the wee hours. I have a good white-noise machine that helped.

Paul

with Partner

10.0

/10

Reviewed 854 week(s) ago

Expedia Group verified review

This hostel is close to an important metro stop. The room is clean and bug free and the owner is an extremely kind Spanish woman. I would most certainly return especially because of the amazingly cheap prices!

Ardito

Leisure

8.0

/10

Reviewed 239 week(s) ago

Expedia Group verified review

Centrale. Senza ascensore

brayan

Leisure

10.0

/10

Reviewed 242 week(s) ago

Expedia Group verified review

Bien

Dario

10.0

/10

Reviewed 425 week(s) ago

Expedia Group verified review

Tutto molto pulito.. Zona centralissima. Personale educato ed ospitale.

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