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Exe Convention Plaza Madrid
Hotels
7.6
/10
Pleasant
662 reviews
What Guests Say About Their Stay
gary
10.0
/ 10
Nice hotel but a fair bit out of the way for anything
The pool and roof terrace are closed till June
Check taxi fares to where you need to go as there is a very limited bus/metro service and the taxis vary massively on time of day
Verified traveler
10.0
/ 10
The free shuttle service is very helpful. There’s a convenient restaurant onsite and the facilities are modern and clean; making it a pleasant experience.
In the Area
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Ctra. Fuencarral a Alcobendas, Km 8, Madrid, Community of Madrid, Spain, 28050
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Exe Convention Plaza Madrid
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Ctra. Fuencarral a Alcobendas, Km 8, Madrid, Community of Madrid, Spain, 28050
Discover More About Exe Convention Plaza Madrid
Location
Staying at Exe Convention Plaza Madrid is a good choice when you are visiting Madrid.
About Exe Convention Plaza Madrid
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Get precious and unforgettable moment during your stay at Exe Convention Plaza Madrid.
All facilities in Exe Convention Plaza Madrid
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
Public Facilities
- Others
- Elevator
- Smoke-free area
- Safety deposit box
General
- Parking (surcharge)
- Parking
- Banquet
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Exe Convention Plaza Madrid
Important Note
- Fee for continental breakfast: approximately EUR 14 for adults and EUR 8 for children
- Covered self parking fee: EUR 18 per day
- Covered extended parking fee: EUR 18 per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The breakfast room is closed on weekends and public holidays. Breakfast to-go bags are available instead.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Exe Convention Plaza Madrid | 242 |
Number of floors in Exe Convention Plaza Madrid | 1 |
Another facilities in Exe Convention Plaza Madrid | Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby |
Frequently asked question in Exe Convention Plaza Madrid
What are available facilities at Exe Convention Plaza Madrid?
There are top facilites at Exe Convention Plaza Madrid such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Exe Convention Plaza Madrid?
The standard check-in time at Exe Convention Plaza Madrid is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Exe Convention Plaza Madrid provide breakfast?
Yes, Exe Convention Plaza Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Exe Convention Plaza Madrid
Other sources (662)
7.6
Pleasant
From 662 reviews
Cleanliness
8.2
Room Comfort
7.8
Location
6.6
Service and Facilites
8.0
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Traveler Reviews Exe Convention Plaza Madrid
Number of reviews per page
20
40
Top reviews
SYNTYCHE
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Good Place to stay in the city center
Raul Omar
Friends and Family
8.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
The room had to beds and a sofa for a third person, and they still charged for sleeping on the sofa. The sofa was not very comfortable
Gordon
Family
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Only Breakfast available
Verified traveler
Friends and Family
8.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
The hotel itself was fairly okay, although, there wasnt anything to do at all around the hotel. For work related events it would be great but to just stay as a couple it was limited. The area the hotel is in is inconvient with little to do in the area. The housekeeping was poor; on some days the room wasnt cleaned. All the staff were nice.
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Verified traveler
6.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Took hours to check in because their system was down, so we had to wait for 3 hours. We eventually got our room - we got sla twin despite having booked a double and specifically asking for a double room. The room was nice but the bathroom had no door. And no tea or coffee making facilites in the room.
Ashley
Leisure Family
6.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
The rooms and hotel were fine. The bar staff was absolutely rude. The breakfast was decent but the egg were way undercooked everyday. We stayed here 6 days and some days our room didn’t get cleaned and we had to keep asking for toilet paper and clean towels. I would not stay here again.
Richard
Leisure with Partner
2.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
When I made reservations, I was told there was shuttle to airport, and there was no shuttle. When I made reservations, was told breakfast was included, and it was not included.
When staff called taxi for me, taxi never showed up.
Daniel
4.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
It is super confusing to have it in the app as sercotel when is not sercotel. It has another name. The bathroom was messy. No access to the rooftops, the AC of the room didnt worked quite well and there was no extra blankets for the cold. We have to ask for it and get it from the reception. The security box did not worked. The guys in reception where super nice thou
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gary
Business
10.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
Nice hotel but a fair bit out of the way for anything
The pool and roof terrace are closed till June
Check taxi fares to where you need to go as there is a very limited bus/metro service and the taxis vary massively on time of day
Michelle
8.0
/10
Reviewed 71 week(s) ago
Hotels.com verified review
Staff were friendly and helpful. We had an adjoining room, would ensure you specify no adjoining room if travelling as a couple. Person in room very loud, may of well had the door open. Hotel moved us on request to a quieter room as noise was persistent. Overall a comfortable stay, ideal if wanting to be out of the City. Great location for stadium which was the main reason for travel.
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Zaneta
Leisure with Partner
2.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Rude, disrespectful, ignorant staff. We were given a room with a shower that was fixed too low, the water was flooding the bathroom and the corridor. We were promised a fix but eventually no care was given and nobody came to see it. Definitelly, not a **** hotel. The decor was quite poor, facilities too; the kettle provided but no tea or coffee, very poor choice of toiletries, only one set given for 2 people. It felt as if the room was not ready for us or under some kind of reconstruction. Not clean to scratch, very basic. The front of the hotel quite industrial but there are nice places at the back in the residential area. Mainly operated via Uber, close to Alcobendas and shoppng centre. Defo not worth the money, won't be going back. Felt ignored and unwelcomed. Avoid if you can.
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Rosa Maria
Business and Leisure with Partner
4.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Habitación muy pequeña, las camas muy incómodas y pequeñas,toda la noche recolocándola para no caer en el hueco, hay que dormir con poco movimiento. Camas no apta para una persona con 1,70cm mínimo de alto.
Simon
Business
6.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Room was okay, but there was a huge rain leakage in the lobey. Friendly staff.
Nick
Leisure with Partner
6.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Can’t fault the staff as very helpful with ideas of where to go and see plus the metro stations to take and location was great for getting to the livelier parts BUT the beds were hard, pillows incredibly thin, rooms in no way sound proof as stated which was the worse part.
Service - can’t fault
Hotel- needs some love and also the website info updated.
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Mary
Leisure Family
8.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
The staff was friendly and helpful I made a mistake with my booking and they assisted adding another night without issues. The room was comfortable, however the batheoom was leaking water and we were unable to take a shawer or bath as the water was super hot we couldnt find the cold water, the room was cleaned the first night and they took the used towels without replacing them, there is a big convenience store and a supermarket like two minutes walk away, the parking is comfortable and easy to access.
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Daniel
Business and Leisure Family
6.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
I chose this property for its proximity to the airport, as well as for the cover-image on Expedia's site: a rooftop bar with a beautiful view of Madrid. However, the Rooftop bar appears to be defunct (a couple broken tables and chairs remained). While you can find places to eat and drink around the hotel, it's a bit hard to find from the area where the hotel is (a busy road). And, while the hotel comes up in searches for proximity to the airport, my cab ride on a low-traffic Sunday morning was 10 Euro more than a cab from the airport to Central Madrid. If anything, Expedia should remove the cover image for the hotel (the rooftop bar).
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Jasmin
Leisure Family
4.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Unsafe, unclean, many things are broken or just rapidly fixed, no compensation offered, photos are fake, no pool or viewing platform
AnaPaula
Leisure Family
10.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
Great hotel and staff
Juan
Leisure with Partner
10.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
The rooms are impeccable, and the staff very helpful
Kuljit
Business
8.0
/10
Reviewed 96 week(s) ago
Hotels.com verified review
Good room and very comfortable, excellent for an overnight business Trip
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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