Hotel Carlos V by Viverestays

Keep up the goo

Great location, helpful staff

Basic hotel and rooms but very clean and good CV value for money.

Perfect

Great location, very clean, helpful staff… amazing value for the money

I loved the interior design and the staff were incredibly helpful

Great location in the heart of Jerez.

The only good thing about the property in my opinion is the location

Stayed in Jerez for its proximity Cadiz. Cadiz was over priced. This hotel is on a small street. The room for 2 was tight but comfortable. Our train was very late arriving so we didn’t have as much time to explore Jerez. Our limited time was very enjoyable.

Quirky little old style hotel. Fantastic Central location, just a few minutes walk to some cafes and bars. It's on a very quite little street and normally good value for money. I'd definitely stay again

Obviuosly this is a budget hotel but the staff were very welcoming and helpful and provided tips for where to take sherry etc.

Very average/poor stay. Noisy room at street level. Despite advertising, there is NO Wi-Fi in the rooms. Owner smoked inside reception area. OK location. Cheap.

Convenience wise the location was great with paid parking which is a bonus. Hotel has a lovely garden terrace but maybe bring your own booze if you want a drink in it as not too much on offer. My only gripe was the shower head pointed to the wall as soon as you turned it on and the beds were a little uncomfortable. Mine sunk as soon as you sat on it.

Very pleasant hotel I needed a good night's sleep which I certainly got Thanks so much

First, the hot water ran out in the middle of the shower. I had to wait for over an hour for the water to be warm again. Second, the air conditioner in my room was loud as a tractor. Third, there was no wifi signal at all in my room. The staff also did not mention anything regarding the wifi and just assumed it wouldn’t matter. Last and the most important thing is the staff’s service. One of the staff, an older gentleman with white hair, was extremely hostile and aggressive when he was trying to charge me for a service I didn’t agree to upgrade for. He was yelling and smashing the table when I refused to pay for the false charge. They then turned into Expedia with a completely fabricated story and tried to ask Expedia to charge me twice for the same false charge. Also none of the staff speaks English or was willing to use translate app to communicate with me. Or they could just want to use this way to fool me since they know I don’t speak the language. It was a horrible experience. I highly recommend any traveller to stay away from this place. They will instantly make up rules that wasn’t written anywhere on the booking confirmation to get every possible euro out of you.

Nice old bit run down hotel in quiet street very close to nice restaurants. Very helpful and friendly staff. Parking space at the hotel for a fee.

Chambre propre Beaucoup d'espace Hotel tres Beaucoup à l'intérieur

Todo muy bien y el hotel bonito y acogedor!

A localização do hotel é ótima, perto do centro histórico. Quarto super limpo, sem cheiro de mofo. No quarto há um frigobar e o hotel disponibiliza água mineral gelada. Roupa de cama e toalhas super cheirosas (cheiro de limpa). O estacionamento é na propriedade e custa $15 Euros a diária. O atendimento do recepcionista foi muito agradável.

Personal servicial, zona muy buena para ir andando por el centro de Jerez, hotel antiguo (están en proceso de rehabilitación y ampliación), un poco decadente, no tiene ascensor para subir a las habitaciones de la primera planta. Tiene la ventaja de poder aparcar dentro de la instalación, pero es una especie de corral, lleno de escombros, hierbas,etc, por el que hay que pagar 15€ la noche.