Hotel Silken Ciudad de Vitoria

Hotels
8.8
/10
Very Good
535 reviews

What Guests Say About Their Stay

Robert
10.0
/ 10
Very good experience all around. Great location in Vitoria-Gasteiz. I would stay there again
Alejandra
10.0
/ 10
It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff.
Philip
10.0
/ 10
It was a bit hard to find. We used the directions included by the hotel, but their signage is so small that we drove around the block 3 times, then only found a small sign and revolving door, but still unsure where to park, unload etc. Eventually we figured it out, and the place is winderful. The staff very freindly and helpful. Now that we know where to park etc, it is excellent !
In the Area
See Map
Portal De Castilla 8, Gasteiz / Vitoria, Alava, Basque Autonomous Community, Spain, 1008

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at Hotel Silken Ciudad de Vitoria is a good choice when you are visiting Gasteiz / Vitoria. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Silken Ciudad de Vitoria Address: Map & Location

Portal De Castilla 8, Gasteiz / Vitoria, Alava, Basque Autonomous Community, Spain, 1008
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Discover More About Hotel Silken Ciudad de Vitoria

Location


Staying at Hotel Silken Ciudad de Vitoria is a good choice when you are visiting Gasteiz / Vitoria.

About Hotel Silken Ciudad de Vitoria

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Silken Ciudad de Vitoria exclusively for you.

Hotel Silken Ciudad de Vitoria is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Silken Ciudad de Vitoria.

All facilities in Hotel Silken Ciudad de Vitoria

Others Hotel Silken Ciudad de Vitoria
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

Public Facilities

  • Others
  • Coffee shop
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking (surcharge)

Business Facilities

  • Meeting rooms
  • Conference rooms

Things to Do

  • Garden

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Hotel Silken Ciudad de Vitoria

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property uses a grey water recycling system
  • Safety features at this property include a smoke detector and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Silken Ciudad de Vitoria
149
Number of floors in Hotel Silken Ciudad de Vitoria
4
Another facilities in Hotel Silken Ciudad de Vitoria
Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage

Frequently asked question in Hotel Silken Ciudad de Vitoria

What are available facilities at Hotel Silken Ciudad de Vitoria?
There are top facilites at Hotel Silken Ciudad de Vitoria such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Silken Ciudad de Vitoria?
Check-in time at Hotel Silken Ciudad de Vitoria is staring from 14:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Silken Ciudad de Vitoria provide breakfast?
Yes, Hotel Silken Ciudad de Vitoria provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Silken Ciudad de Vitoria?
Hotel Silken Ciudad de Vitoria is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Silken Ciudad de Vitoria have?
Hotel Silken Ciudad de Vitoria has 4 floors.
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More Reviews from Other Guests in Hotel Silken Ciudad de Vitoria

8.8
Very Good
From 535 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Hotel Silken Ciudad de Vitoria

Number of reviews per page
20
40
Top reviews
HOWARD
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location. Did not benefit from any discounts, as a silver member of hotels.com. there are plentiful free parking places near the hotel, which was beneficial. Overall, a nice two night stay
Paul
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Too brief but really enjoyable. Super hotel, amazing value. Why oh why, though, are we asked to check in online before arrival (supposedly to save time and just pick up a key) and then have to repeat everything on arrival??!!
Enrique
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very comfortable and well located place.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very good experience all around. Great location in Vitoria-Gasteiz. I would stay there again
David
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Helpful staff, free upgrade.
Gemma
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent
Alejandra
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff.
David
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Everything splendid
Jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great location and staff!!
Philip
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

It was a bit hard to find. We used the directions included by the hotel, but their signage is so small that we drove around the block 3 times, then only found a small sign and revolving door, but still unsure where to park, unload etc. Eventually we figured it out, and the place is winderful. The staff very freindly and helpful. Now that we know where to park etc, it is excellent !
Read More
Younes
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Great experience and pleasant stay. Definitely recommend.
eduardo
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Good location Needs a gym
Richard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Wonderful rooms, very clean, good breakfast, outstanding bar with pintxos, but best of all a very friendly and knowledgeable receptionists!
john
icon-Business
Business
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Hotel poorly sign posted when driving.. excellent food and bar. Pintxos lovely
Katherine
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The STAFF was amazing and very helpful. Congratulations to all of the people that work on the front desk.
S
icon-Business
Business
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

My favourite hotel in Vitoria-Gasteiz. Location good for a short walk into the old town, but easily accessible from the highway. Comfortable rooms, underground parking, reasonable price. Shame the Wellington bar is closed at the moment.
Kathleen
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

It was a beautiful hotel Very clean and comfortable It would be really helpful to be given the address to the parking that is connected to the hotel We parked somewhere else because we couldn’t locate it and it was double the price
Juan Diego
icon-Business
Business
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Wonderfully helpful staff (Maria & Felipe were great) Unfortunately the rooms are outdated and since they're exterior, the sound proofing is pretty poor. Pretty loud traffic for a Saturday made the experience pretty suboptimal. The only option offered by the hotel was to pay extra for a quieter room. Disappointing experience.
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Mary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Fab place! Nice staff great location.
Neil
4.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Paid to upgrade to junior suite (usually stay in Club room). Arrived very late after long motorway delays in France. Bed / mattress was so hard and uncomfortable. Had it not been so late and had we not been so tired I’d have insisted on changing rooms. On reflection, should have. Awful night sleep. Bed was very old and mattress equally so. Awful condition. Enjoyed breakfast (good service there), but reception / manager totally disinterested when told of the mattress problem. She sadly showed complete disdain when checking out, only interested in charging extra for the car parking. Stayed here three times now. Two good stays. This latest one ruined by a poor night sleep due to old bed and mattress (in the supposedly best rooms available).
Read More
Number of reviews per page
20
40

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Others 4 Hotel Silken Ciudad de Vitoria

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 535 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Silken Ciudad de Vitoria

Number of reviews per page
20
40
Top reviews
HOWARD
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location. Did not benefit from any discounts, as a silver member of hotels.com. there are plentiful free parking places near the hotel, which was beneficial. Overall, a nice two night stay
Paul
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Too brief but really enjoyable. Super hotel, amazing value. Why oh why, though, are we asked to check in online before arrival (supposedly to save time and just pick up a key) and then have to repeat everything on arrival??!!
Enrique
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very comfortable and well located place.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very good experience all around. Great location in Vitoria-Gasteiz. I would stay there again
David
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Helpful staff, free upgrade.
Gemma
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent
Alejandra
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff.
David
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Everything splendid
Jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great location and staff!!
Philip
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

It was a bit hard to find. We used the directions included by the hotel, but their signage is so small that we drove around the block 3 times, then only found a small sign and revolving door, but still unsure where to park, unload etc. Eventually we figured it out, and the place is winderful. The staff very freindly and helpful. Now that we know where to park etc, it is excellent !
Read More
Younes
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Great experience and pleasant stay. Definitely recommend.
eduardo
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Good location Needs a gym
Richard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Wonderful rooms, very clean, good breakfast, outstanding bar with pintxos, but best of all a very friendly and knowledgeable receptionists!
john
icon-Business
Business
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Hotel poorly sign posted when driving.. excellent food and bar. Pintxos lovely
Katherine
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The STAFF was amazing and very helpful. Congratulations to all of the people that work on the front desk.
S
icon-Business
Business
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

My favourite hotel in Vitoria-Gasteiz. Location good for a short walk into the old town, but easily accessible from the highway. Comfortable rooms, underground parking, reasonable price. Shame the Wellington bar is closed at the moment.
Kathleen
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

It was a beautiful hotel Very clean and comfortable It would be really helpful to be given the address to the parking that is connected to the hotel We parked somewhere else because we couldn’t locate it and it was double the price
Juan Diego
icon-Business
Business
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Wonderfully helpful staff (Maria & Felipe were great) Unfortunately the rooms are outdated and since they're exterior, the sound proofing is pretty poor. Pretty loud traffic for a Saturday made the experience pretty suboptimal. The only option offered by the hotel was to pay extra for a quieter room. Disappointing experience.
Read More
Mary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Fab place! Nice staff great location.
Neil
4.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Paid to upgrade to junior suite (usually stay in Club room). Arrived very late after long motorway delays in France. Bed / mattress was so hard and uncomfortable. Had it not been so late and had we not been so tired I’d have insisted on changing rooms. On reflection, should have. Awful night sleep. Bed was very old and mattress equally so. Awful condition. Enjoyed breakfast (good service there), but reception / manager totally disinterested when told of the mattress problem. She sadly showed complete disdain when checking out, only interested in charging extra for the car parking. Stayed here three times now. Two good stays. This latest one ruined by a poor night sleep due to old bed and mattress (in the supposedly best rooms available).
Read More
Number of reviews per page
20
40