Hotel Universal

Hotels
8.2
/10
Very Good
653 reviews

What Guests Say About Their Stay

John and Carla

10.0
/ 10
The hotel is in a great location in Santiago, about 10 minutes from the Cathedral and near lots of retail and local shops and restaurants. Rooms were clean and bathrooms are modern. The receptionist helped us with transportation to the airport. Would definitely stay here again.

Ana

10.0
/ 10
The staff is very nice and very helpful. The hotel is clean, small but nice. The breakfast is also good. You have Zara and Massimo Dutti right next to the hotel which is a sin. From the airport you take the bus 6A and the bus stop is just at the entrance of the hotel. If I come again I will definitely stay at Hotel Universal.

David

10.0
/ 10
Great location ten minutes walk from the railway station and five minutes walk from the nearest access to the old town. Clean well-appointed room and friendly staff. I'd absolutely stay here again.
In the Area
See Map
Plaza Galicia, 2, Santiago de Compostela, A Coruña, Galicia, Spain, 15706

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Universal is a good choice when you are visiting Santiago de Compostela. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Universal Address: Map & Location

Plaza Galicia, 2, Santiago de Compostela, A Coruña, Galicia, Spain, 15706
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Lobby Hotel Universal
Lobby 2 Hotel Universal

Discover More About Hotel Universal

General


Near Santiago de Compostela Cathedral

Location


With a stay at Hotel Universal in Santiago de Compostela (Santiago de Compostela City Centre), you'll be within a 10-minute walk of Santiago de Compostela Cathedral and Galicia Plaza. This hotel is 0.1 mi (0.2 km) from Fundacion Eugenio Granell and 0.1 mi (0.2 km) from Toural Square.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Galicia Plaza - 0.1 km / 0.1 mi
Galería de Arte Contemporáneo José Lorenzo - 0.2 km / 0.1 mi
Fundacion Eugenio Granell - 0.2 km / 0.1 mi
Franco Street - 0.2 km / 0.1 mi
Toural Square - 0.2 km / 0.1 mi
Alameda Park - 0.2 km / 0.1 mi
Santiago de Compostela Tourism Office - 0.3 km / 0.2 mi
University of Santiago de Compostela - 0.4 km / 0.2 mi
Estatua a Ramón María del Valle-Inclán - 0.4 km / 0.2 mi
Estatua de Afonso II - 0.4 km / 0.3 mi
Pazo de Fonseca - 0.4 km / 0.3 mi
Fonseca College - 0.4 km / 0.3 mi
Galicia Parliament - 0.5 km / 0.3 mi
Plaza Roja - 0.5 km / 0.3 mi
Casa do Cabildo - 0.5 km / 0.3 mi

The nearest airports are:
Santiago-Rosalía de Castro Airport (SCQ) - 15.7 km / 9.7 mi
A Coruña Airport (LCG) - 69.4 km / 43.1 mi

The preferred airport for Hotel Universal is Santiago-Rosalía de Castro Airport (SCQ).

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Business Facilities


Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk.

Dining


Satisfy your appetite at the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 54 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks, and housekeeping is provided daily.

All facilities in Hotel Universal

Lobby Hotel Universal
Lobby
Exterior Hotel Universal
Exterior
Others Hotel Universal
Others
Restaurant Hotel Universal
Restaurant

Hotel Services

  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Universal

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Contactless check-in is available, Essential workers only - NO
  • Fee for buffet breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Universal
54
Number of floors in Hotel Universal
6
Another facilities in Hotel Universal
Luggage storage, Express check-out, Multilingual staff, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in Hotel Universal

What are available facilities at Hotel Universal?
There are top facilites at Hotel Universal such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Universal?
Check-in time at Hotel Universal is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Universal provide breakfast?
Yes, Hotel Universal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Universal?
Hotel Universal is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Universal have?
Hotel Universal has 6 floors.
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More Reviews from Other Guests in Hotel Universal

8.2
Very Good
From 653 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

9.4

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Hotel Universal

Number of reviews per page
20
40
Top reviews
savitri
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Bad smell in the room covered up with fragrance. Read this about another guest commenting in the comments section two weeks prior and it was still present. Not nice.
Leo
icon-Leisure
Leisure
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Small rooms just for spending the night. No shampoo or conditioner just a little botle of bath gel. Phone did not work
John and Carla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The hotel is in a great location in Santiago, about 10 minutes from the Cathedral and near lots of retail and local shops and restaurants. Rooms were clean and bathrooms are modern. The receptionist helped us with transportation to the airport. Would definitely stay here again.
Ana
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The staff is very nice and very helpful. The hotel is clean, small but nice. The breakfast is also good. You have Zara and Massimo Dutti right next to the hotel which is a sin. From the airport you take the bus 6A and the bus stop is just at the entrance of the hotel. If I come again I will definitely stay at Hotel Universal.
Michael
icon-
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Arrived late due too delayed flight. Room was clean & comfortable.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great location ten minutes walk from the railway station and five minutes walk from the nearest access to the old town. Clean well-appointed room and friendly staff. I'd absolutely stay here again.
Maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The place was very clean the service staff was very professional and helpful. 5 stars for Victor, Alicia at the front desk and Olga who works at the breakfast room, they all provided an excellent customer service. Thank you!!!
Bea
icon-
4.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Absolutely shocking value for money - really annoying to be given the worst rooms when you're travelling on your own Cleanliness left a lot to be desired - the bathroom bin was full with the previois guest's rubbish and the hair dryer was dirty, broken (with ancient sticky hair around it) and certainly not in presentable condition for hotel guests. Mattress and pillow reaally dated and uncomfortable. I have stayed in this hotel a few times due to its excellent location, but never again!!
Read More
claudine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Very nice hotel around the corner of old town. Airport bus stops right in front. Excellent breakfast and super nice staff. Would stay again.
Jacqueline
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Friendly staff. Room was decently spaced and very clean. Breakfast was good:). Quiet at night. No screens on the windows but maybe that’s a Spain thing? Not sure. Enjoyed the location! I’d go back.
Jesenia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Great location.
Yoshiyuki
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

No fridge in room.
Denise
icon-
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Great location, very clean and spacious. Excellent staff as well.
Lara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

A nice hotel centrally located. We had construction right outside of our window which is the only complaint
Carola
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

We has a triple room. The room had enough space for us and our daughter of 17. She even had her own TV. Only one bathroom but toilet and shower in one room made it easy.
Kieran
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Nice staff
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Room had a very strong smell of paint or other chemical and furniture was covered of a fine dust (seems it was recently sanded and painted) but was not cleaned properly. Had to open the windows in the middle of the night to dissipate the strong odor. Additionally, the room was next to the dining room which was extremely noisy. Complained to reception personnel about the room odor and all they said was sorry. Not much of a solution. Very displeased with this hotel.
Read More
Heather
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

This is the second time we’ve stayed here after our Camino. It is close to all amenities and only a short walk to the Cathedral. We did have some issues with our room this time as the AC for the building was not on and our room was 27C. The staff that evening was helpful and did some troubleshooting. And when that did not work staff did change our room to a cooler room with cross breeze. Not everything always goes as planned but it is in those moments staff can make a difference and they absolutely did. That goes a long way. We will be back.
Read More
Emily
icon-Leisure
Leisure
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Very convenient, simple, clean room in the center of Santiago de Compostela. I arrived before check-in and left my luggage with the front desk staff while I went out. Then I got my key a little early once the room was ready. It was a good experience.
Rosana
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Personal amigable. Cerca al centro de la ciudad
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Universal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 653 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

9.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Universal

Number of reviews per page
20
40
Top reviews
savitri
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Bad smell in the room covered up with fragrance. Read this about another guest commenting in the comments section two weeks prior and it was still present. Not nice.
Leo
icon-Leisure
Leisure
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Small rooms just for spending the night. No shampoo or conditioner just a little botle of bath gel. Phone did not work
John and Carla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The hotel is in a great location in Santiago, about 10 minutes from the Cathedral and near lots of retail and local shops and restaurants. Rooms were clean and bathrooms are modern. The receptionist helped us with transportation to the airport. Would definitely stay here again.
Ana
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The staff is very nice and very helpful. The hotel is clean, small but nice. The breakfast is also good. You have Zara and Massimo Dutti right next to the hotel which is a sin. From the airport you take the bus 6A and the bus stop is just at the entrance of the hotel. If I come again I will definitely stay at Hotel Universal.
Michael
icon-
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Arrived late due too delayed flight. Room was clean & comfortable.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great location ten minutes walk from the railway station and five minutes walk from the nearest access to the old town. Clean well-appointed room and friendly staff. I'd absolutely stay here again.
Maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The place was very clean the service staff was very professional and helpful. 5 stars for Victor, Alicia at the front desk and Olga who works at the breakfast room, they all provided an excellent customer service. Thank you!!!
Bea
icon-
4.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Absolutely shocking value for money - really annoying to be given the worst rooms when you're travelling on your own Cleanliness left a lot to be desired - the bathroom bin was full with the previois guest's rubbish and the hair dryer was dirty, broken (with ancient sticky hair around it) and certainly not in presentable condition for hotel guests. Mattress and pillow reaally dated and uncomfortable. I have stayed in this hotel a few times due to its excellent location, but never again!!
Read More
claudine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Very nice hotel around the corner of old town. Airport bus stops right in front. Excellent breakfast and super nice staff. Would stay again.
Jacqueline
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Friendly staff. Room was decently spaced and very clean. Breakfast was good:). Quiet at night. No screens on the windows but maybe that’s a Spain thing? Not sure. Enjoyed the location! I’d go back.
Jesenia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Great location.
Yoshiyuki
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

No fridge in room.
Denise
icon-
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Great location, very clean and spacious. Excellent staff as well.
Lara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

A nice hotel centrally located. We had construction right outside of our window which is the only complaint
Carola
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

We has a triple room. The room had enough space for us and our daughter of 17. She even had her own TV. Only one bathroom but toilet and shower in one room made it easy.
Kieran
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Nice staff
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Room had a very strong smell of paint or other chemical and furniture was covered of a fine dust (seems it was recently sanded and painted) but was not cleaned properly. Had to open the windows in the middle of the night to dissipate the strong odor. Additionally, the room was next to the dining room which was extremely noisy. Complained to reception personnel about the room odor and all they said was sorry. Not much of a solution. Very displeased with this hotel.
Read More
Heather
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

This is the second time we’ve stayed here after our Camino. It is close to all amenities and only a short walk to the Cathedral. We did have some issues with our room this time as the AC for the building was not on and our room was 27C. The staff that evening was helpful and did some troubleshooting. And when that did not work staff did change our room to a cooler room with cross breeze. Not everything always goes as planned but it is in those moments staff can make a difference and they absolutely did. That goes a long way. We will be back.
Read More
Emily
icon-Leisure
Leisure
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Very convenient, simple, clean room in the center of Santiago de Compostela. I arrived before check-in and left my luggage with the front desk staff while I went out. Then I got my key a little early once the room was ready. It was a good experience.
Rosana
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Personal amigable. Cerca al centro de la ciudad
Number of reviews per page
20
40