Maspalomas Resort by Dunas

Apartments
7.8
/10
Pleasant
86 reviews

What Guests Say About Their Stay

Richard
10.0
/ 10
This is a really lovely resort with beautiful, spacious bungalows. Ours had a lovely large bedroom, a great loving / dining room and kitchen plus a large shower room and an external space to hang towels and clothes to dry. In addition, we had a lovely terrace and large garden to enjoy the glorious sunshine. The restaurants and bars were great with a variety of great food. We went all inclusive and made the most of the great food and beers. The resort is in a great location, just 1 km from Maspalomas lighthouse and the great beaches and sand dunes. The pools at the resort were many and our room was at one end of the send largest pool. It was such a great location as we could have a swim then return to our terrace to relax or use one of the many sunbeds by the pool. Overall, this was a great find and I would wholeheartedly recommend this resort and would definitely return.
jason
10.0
/ 10
outstanding bungalow . spotless, not a speak of dust or hair to be found very well equipped kitchen , comfy bed , absolutely perfect accommodation, choice of pools is great , fun main pool to the others which are quite and relaxing , nice setting well maintained complex . great location to. such a shame that the restaurant is a big let down , good food ruined by the chefs , huge food poisoning risk by chef using same tongs to handle raw meet then serving cooked meat with the same tongs , a big no no. in the united kingdom restaurants would be shut down using this system , hence never eat there again despite complaining twice.
Charlie
10.0
/ 10
Hotel itself was very nice. Helpful reception staff (incl good car hire for service), but not as much English as in some places (more German and Spanish!). Lovely garden grounds. Decent size apartments which were in good condition. Food was really quite good too with lots of variety on main courses. Only downside was no air conditioning. Location is 15-20 mins from the beach (and there are bar/restaurants etc near there). But nothing else within comfortable walking distance around it, except one (pricey) mini-supermarket and a restaurant/bar. Overall we had a fantastic holiday there.
In the Area
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Avda Air Marin s/n, Maspalomas, San Bartolomé de Tirajana, Las Palmas, Canary Islands, Spain, 35100

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Maspalomas Resort by Dunas is a good choice when you are visiting San Bartolomé de Tirajana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Maspalomas Resort by Dunas

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Avda Air Marin s/n, Maspalomas, San Bartolomé de Tirajana, Las Palmas, Canary Islands, Spain, 35100
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Discover More About Maspalomas Resort by Dunas

Location


Staying at Maspalomas Resort by Dunas is a good choice when you are visiting San Bartolomé de Tirajana.

About Maspalomas Resort by Dunas

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Maspalomas Resort by Dunas exclusively for you.

Get precious and unforgettable moment during your stay at Maspalomas Resort by Dunas.

All facilities in Maspalomas Resort by Dunas

Others Maspalomas Resort by Dunas
Others

Things to Do

  • Shops
  • Beach umbrella
  • Spa
  • Outdoor pool
  • Garden
  • Pool sun loungers

General

  • Reception hall
  • Rooftop terrace
  • Parking
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

Nearby Facilities

  • Souvenir shop
  • Grocery
  • ATM/Banking

Sports and Recreations

  • Outdoor tennis court
  • Billiard
  • Fitness center

Family-friendly Facilities

  • Children pool
  • Kids club

Transportation

  • Airport transfer
  • Beach shuttle

Accessibilty

  • Accessible parking

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Maspalomas Resort by Dunas

Important Note
  • In-room safe fee: EUR 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 10 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Maspalomas Resort by Dunas
207
Number of floors in Maspalomas Resort by Dunas
1
Another facilities in Maspalomas Resort by Dunas
Shops, Beach umbrella, Spa, Outdoor pool, Garden

Frequently asked question in Maspalomas Resort by Dunas

What are available facilities at Maspalomas Resort by Dunas?
There are top facilites at Maspalomas Resort by Dunas such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Maspalomas Resort by Dunas?
The standard check-in time at Maspalomas Resort by Dunas is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Maspalomas Resort by Dunas

7.8
Pleasant
From 86 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

7.4

Service and Facilites

8.0

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Traveler Reviews Maspalomas Resort by Dunas

Number of reviews per page
20
40
Top reviews
Jimmy
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

If you are able to pick another hotel during your stay at Canary Island, I would do so. It is _not_ safe for a stay and certainly not with children. Walls are showing great water damage and have pieces of wall filler and dust falling off everywhere. I am not kidding when I say this was in every room and every wall of our bungalow. What about having electricity socket not being attached to the wall with live electricity still going through it? This was brought up to the hotel and the customer relations personell was very good talking to about it. I was told compensation could not be done at the hotel as it was booked through hotels.com, but as we since have arrived home they take zero accountability in the matter. To the length that they say this was never brought up with the hotel and refuse to converse further about the subject. Ignoring calls, ignoring emails, ignoring everything. Send us an email and we will reply in 24h is the only thing you can get, while that has been sent and tried over five times now, still no reply on the matter and hotels.com say they cannot do anything until they do. I sincerely consider this a maximum two star resort until their problems are taken care of. Seeing the janitor running around with a bucket of wall filler and while paint says a lot. Patching a turd is what they are doing. I hope you will not have any problems if you go here, but I would suggest going elsewhere. Management is not to be trusted.
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adrian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Overall very good , food was good and plenty to choose from
John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

Entertainment wasn’t the best and indoor arena wasn’t ideal for everyone to see the ‘shows’. Staff were helpful and friendly from reception to restaurant to housekeeping.
William
8.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

Best all inclusive I have been to in the Canarias.
Julie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

Food, resort, quiet pool & cleaning were very good. Found there were too many people and not enough space to accommodate round the pool areas.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

Location good and heated pool a bonus, complex kept very clean
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Good size bungalows kept clean in pleasant surroundings.. Mediocre food offering, dismal cocktails. Not enough bar staff at peak times. Good for young families.
Richard
10.0
/10
Reviewed 419 week(s) ago

Expedia Group verified review

This is a really lovely resort with beautiful, spacious bungalows. Ours had a lovely large bedroom, a great loving / dining room and kitchen plus a large shower room and an external space to hang towels and clothes to dry. In addition, we had a lovely terrace and large garden to enjoy the glorious sunshine. The restaurants and bars were great with a variety of great food. We went all inclusive and made the most of the great food and beers. The resort is in a great location, just 1 km from Maspalomas lighthouse and the great beaches and sand dunes. The pools at the resort were many and our room was at one end of the send largest pool. It was such a great location as we could have a swim then return to our terrace to relax or use one of the many sunbeds by the pool. Overall, this was a great find and I would wholeheartedly recommend this resort and would definitely return.
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Doobs
4.0
/10
Reviewed 563 week(s) ago

Expedia Group verified review

When we arrived it was very late and the staff had left us water and a cold meal. The room was nice, but boiling as there was no air-conditioning. We hired a fan the next day, but the room was still too hot on a night and it would have been nice, if the fan had been included. The toliet was broken when we arrived and we weren't able to flush it. This was promptly fixed after it was reported. Whilst we understand that cockroaches are common in Canaries because of the climate, the number in the resort was unreasonable. They were in the rooms and my partner saw one in the dinning hall on the food. They did spray to get rid of them, but this just meant that they were all around the pool dying one morning. It didn't seem to make much difference. There was no entertainment in the part of the resort where we were, we had to go further down to the main resort on an evening. The entertainment wasn't in English, but speaking Spanish this didn't bother us. It wasn't very good, but you could see that the team were trying. Bingo was in German as the majority of guests are German.
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jason
10.0
/10
Reviewed 583 week(s) ago

Expedia Group verified review

outstanding bungalow . spotless, not a speak of dust or hair to be found very well equipped kitchen , comfy bed , absolutely perfect accommodation, choice of pools is great , fun main pool to the others which are quite and relaxing , nice setting well maintained complex . great location to. such a shame that the restaurant is a big let down , good food ruined by the chefs , huge food poisoning risk by chef using same tongs to handle raw meet then serving cooked meat with the same tongs , a big no no. in the united kingdom restaurants would be shut down using this system , hence never eat there again despite complaining twice.
Read More
Charlie
10.0
/10
Reviewed 670 week(s) ago

Hotels.com verified review

Hotel itself was very nice. Helpful reception staff (incl good car hire for service), but not as much English as in some places (more German and Spanish!). Lovely garden grounds. Decent size apartments which were in good condition. Food was really quite good too with lots of variety on main courses. Only downside was no air conditioning. Location is 15-20 mins from the beach (and there are bar/restaurants etc near there). But nothing else within comfortable walking distance around it, except one (pricey) mini-supermarket and a restaurant/bar. Overall we had a fantastic holiday there.
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Elaine
4.0
/10
Reviewed 701 week(s) ago

Expedia Group verified review

Dunas Maspalonas was a resort for families, mainly Scandanavian. The complex was of a poor standard. The food was simple and fresh, although the dining experience was one of an unsupervised school canteen, with children running around and touching food on the buffet. This is not the place to take your holidays if you have expectations of a reasonable standard of service. We left the complex each morning and felt that we could not return until the evening so that we did not have to put up with the noise from bars and children.
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Hulda
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Bæði þetta
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Härligt med bungalow även om de är lite gamla. Hittade dessvärre en kackerlacka på rummet men i övrigt var det väldigt rent. Maten var god. Ganska hög ljudnivå vid poolen och i restaurangen, en del tar dessvärre med bäbisar till Kanarieöarna. Överlag är det prisvärt tack vare bungalowen och att slippa vanliga hotellrum!
Karina
8.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Very nice bungalows. Clean and comfortable. Nice heated pool. Nice area and easy to find. The food though is terrible all times meals. Too overcooked and well done meat/fish/chicken with no taste left in the ingrediens. Even soup or different sauces tasted like cooked water. The staff did not seem vary happy to work there - even though they are able to help and did solve some problems I had. They could be more smiling but didn´t seem to like their job. The wifi was great in the houses but less good at restaurant and by the pool. I would consider going back but that would be without any food included :-). I loved the sorroundings and the facilities (except for the gym which had only few machines).
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Terje
10.0
/10
Reviewed 187 week(s) ago

Hotels.com verified review

Very nice and friendly crew. Nice atmosphere. Nice bungalow. Unstable wi-fi for work.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 189 week(s) ago

Hotels.com verified review

Fina bungalows för oss som vill ha eget boende till rimligt pris. Mat och städning är bra. Bra bemötande. Egentligen bara fyra klagomål: svårt ställa in värmen på duschen, helt plötsligt så blir det skållhett så man gör en liten justering varpå det blir iskallt. Dålig WiFi. Ofta var vattentanken tom för all-inclusive. För hög ljudnivå vid swimming poolen. Inget som skulle hindra mig att återvända dock.
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Andrzej
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 214 week(s) ago

Hotels.com verified review

Bardzo miła obsługa. Szybkie zameldowanie. Bungalowy choć trochę stare to bardzo przyjemne i czyste. Otoczenie bardzo ładnie zagospodarowane, piękna roślinność. Przy dużym obłożeniu gości w weekend baseny mocno obłożone jak i restauracja. Po weekendzie dużo wolnych leżaków i w restauracji nie ma problemów ze stolikiem. Jedzenie bardzo dobre. Każdy znajdzie coś dla siebie. Bardzo dobre ryby i owoce morza. Kawa z expresu bardzo dobra - szczególnie przy barze basenowym - czuć moc kawy! Obsługa restauracji rewelacyjna - przyjazna i uprzejma. Blisko hotelu można bez problemu zaparkować auto. Dojście do plaży deptakiem ok. 20 minut. Naprawdę polecam ten hotel i podziękowania dla Pana kelnera, który serwował nam do stolika butekowane winko.
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Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 215 week(s) ago

Expedia Group verified review

Me encanto el trato del personal, super amable y muy servicial. Lo unico que no me gusto fue que una de las piscina, estaba turbia
Guayarmina
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

Cuando llegsmos al hotel nos enteramos w estsba cerrado y teniamos un traslado. El cualxno reunía las condiciones de la reserva q habíamos hecho. Nos pusieron en habitaciones separadas y íbamos con dos niñas.No nos dieron ningua solución por teléfono, por lo q tuvimos q dividirnos. Lo cual ocasionó que no disfrutaramos de la estancia como hubiésemos querido.
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