Mercure San Sebastián Monte Igueldo

Hotels
8.4
/10
Very Good
436 reviews

What Guests Say About Their Stay

Gretel
10.0
/ 10
Tiene una ubicación donde la vista es única y espectacular! El hotel es bello y de mucha clase. Su atención es increíble. Tuvimos un tiempo maravilloso! La comida riquísima y muy bien presentada.
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Gary
10.0
/ 10
The hotel is in one of the best spot for a view of the beach, mountains and to a lesser extent part of the city. It situated at the top mountain, don’t bother trying to walk up and down the mountain regularly as it’s about a 40 minute. Drive, taxi or take the funicular train up and get discount as you’ll be a resident of the hotel. There is a number 16 bus that we did not try. The hotel bar food was good enough. The outside bar lounge was great for day views and sunset. We had misty night where we in the clouds and could not see a thing but was one of those funny moments. Hotel staff help us phone and communicate in Spanish when our car had a puncture and had to get it recovered. We had a see view room with a small balcony which was lovely. Note that this hotel shares the same ground as the small amusement park that gets plenty of visitors as we could see them posing for the best photo spot in San Sebastián in my opinion. Note once you get to the bottom of the mountain it’s about a 30-45 minute walk to the old town. We did not try the hotel restaurant or pool as we’re at the beach and old town every day. The non-smart tv had the back enclosed so we couldn’t connect a iPad or laptop to it.
Porfirio
10.0
/ 10
Great place location location, get there early for parking though since theme park shares parking with hotel, great white cloth dining, very clean and modern.
In the Area
See Map
Paseo del Faro 134, HSS00345, San Sebastian, Gipuzkoa, Basque Autonomous Community, Spain, 20008

Main Facilities

See more
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure San Sebastián Monte Igueldo is a hotel in a good neighborhood, which is located at San Sebastian. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Mercure San Sebastián Monte Igueldo Address: Map & Location

Paseo del Faro 134, HSS00345, San Sebastian, Gipuzkoa, Basque Autonomous Community, Spain, 20008
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Discover More About Mercure San Sebastián Monte Igueldo

Location


Mercure San Sebastián Monte Igueldo is a hotel in a good neighborhood, which is located at San Sebastian.

About Mercure San Sebastián Monte Igueldo

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Mercure San Sebastián Monte Igueldo.

All facilities in Mercure San Sebastián Monte Igueldo

Others Mercure San Sebastián Monte Igueldo
Others

Things to Do

  • Outdoor pool
  • Children play area

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Bus/truck parking

General

  • Swimming pool

Sports and Recreations

  • Golf

Accommodation Policy & General Information in Mercure San Sebastián Monte Igueldo

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Mercure San Sebastián Monte Igueldo
4
Another facilities in Mercure San Sebastián Monte Igueldo
Outdoor pool, Children play area, WiFi in public area, Concierge, 24-hour Receptionist

Frequently asked question in Mercure San Sebastián Monte Igueldo

What are available facilities at Mercure San Sebastián Monte Igueldo?
There are top facilites at Mercure San Sebastián Monte Igueldo such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Mercure San Sebastián Monte Igueldo?
Check-in time at Mercure San Sebastián Monte Igueldo is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Mercure San Sebastián Monte Igueldo?
Mercure San Sebastián Monte Igueldo is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Mercure San Sebastián Monte Igueldo have?
Mercure San Sebastián Monte Igueldo has 4 floors.
Does Mercure San Sebastián Monte Igueldo provide parking?
Yes, Mercure San Sebastián Monte Igueldo provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mercure San Sebastián Monte Igueldo

8.4
Very Good
From 436 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Mercure San Sebastián Monte Igueldo

Number of reviews per page
20
40
Top reviews
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A beautiful area
Gordon
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spectacular view from every angle. Central areas very good. Ate in bar followed by restaurant 3/5 fairly disappointing for 4* hotel. Staff fairly efficient rather than friendly. Would probably still return.
Nicole
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I arrived and was largely ignored while the front desk just chatted with each other on Spanish I had no idea what I was waiting for. The room smelled when I walked in, the aircon didn’t work. I tried opening the window but it still wouldn’t get rid of the smell. The service at the bar was the worst service I’ve ever encountered and that was by two different bar tenders. I was also parked in and when I tried to ask for help I was ignored by parking attendants that let people in and just told that they don’t speak English I couldn’t get out. I only stayed one night and then left, the basics of a hotel. The price and rating of the hotel doesn’t match it at all.
Read More
claire
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Food options were limited to one restaurant on site or a truck into the town centre. Access to the town centre was limited to the funicular, which stopped at 21.30 or a local bus service, a 20 minute walk away.
Gretel
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Tiene una ubicación donde la vista es única y espectacular! El hotel es bello y de mucha clase. Su atención es increíble. Tuvimos un tiempo maravilloso! La comida riquísima y muy bien presentada.
Emily
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing
Alessandro
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Perfect
Benjamin
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Tired and out of the way just too much for the view to be worth the money, bar staff made terrible drinks!
Luz
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Shower drain was clogged
Rob
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Brilliantly unique property.
Patrice
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing views of San Sebastián! Great pool and rooms very clean!
Gary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is in one of the best spot for a view of the beach, mountains and to a lesser extent part of the city. It situated at the top mountain, don’t bother trying to walk up and down the mountain regularly as it’s about a 40 minute. Drive, taxi or take the funicular train up and get discount as you’ll be a resident of the hotel. There is a number 16 bus that we did not try. The hotel bar food was good enough. The outside bar lounge was great for day views and sunset. We had misty night where we in the clouds and could not see a thing but was one of those funny moments. Hotel staff help us phone and communicate in Spanish when our car had a puncture and had to get it recovered. We had a see view room with a small balcony which was lovely. Note that this hotel shares the same ground as the small amusement park that gets plenty of visitors as we could see them posing for the best photo spot in San Sebastián in my opinion. Note once you get to the bottom of the mountain it’s about a 30-45 minute walk to the old town. We did not try the hotel restaurant or pool as we’re at the beach and old town every day. The non-smart tv had the back enclosed so we couldn’t connect a iPad or laptop to it.
Read More
R
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing views, brilliant staff, great feel
Stanka
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel is nice and in very nice area, beautiful views!!! Unfortunately it was pouring rain when we arrived and we were not admited to the restaurant for diner but sent to the bar to snack and pay fortune compare to the old city restaurants. Was not very happy with the stay
Bruce
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Air conditioning does not operate until June. It’s 80*f in room. No fan possible. They advertise pool- it’s closed “until summer”. False advertising, there is no mention pool and air conditioning not available for our stay. Restaurant average, served wrong dishes. Hotel has amazing views!!!!
Porfirio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great place location location, get there early for parking though since theme park shares parking with hotel, great white cloth dining, very clean and modern.
Cecilia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Es un hotel que se construyó hace muchísimos años pero está perftament bien adaptado. Es cómodo, limpio agradable, perfecto para grupos o simposiums, en la misma propiedad esta un parque de diversiones y el funicular. Tiene la mejor vista de San Sebastian sin duda, los turistas están obligados a asistir al hotel para tomar un café y disfrutar la visita de la bahía de La Concha, hermoso!!!!!
Read More
Sarah
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I was VERY VERY disappointed on arriving at the Hotel to discover that the swimming pool was not in use. I only booked this hotel because it HAD a swimming pool. I would NOT have booked this hotel if I had known the pool was not in use. What have you got to say? I hope for some compensation.
Marc
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Do not stay there! The rooms were filthy. Dust all over the room. Dirty cleaning water marks on the walls and the staff didn’t seem to care when I went down to receipt to inform them of the state of the room nor when I showed them the photos. Also there was no hot water in the morning!
Natalie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Strange man at barrier entrance, not in any form of uniform and wanted to see our hotel booking confirmation - didn’t explain why. Made us feel uncomfortable. Reception staff not very welcoming. Bath wasn’t clean - found hairs floating in the bath I had run. Bar food was terrible and overpriced. The hotel views are absolutely amazing and the bar seating area is beautiful. Breakfast was lovely with great views but wouldn’t stay again. Very isolated if you want to explore on foot.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure San Sebastián Monte Igueldo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 436 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure San Sebastián Monte Igueldo

Number of reviews per page
20
40
Top reviews
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A beautiful area
Gordon
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spectacular view from every angle. Central areas very good. Ate in bar followed by restaurant 3/5 fairly disappointing for 4* hotel. Staff fairly efficient rather than friendly. Would probably still return.
Nicole
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I arrived and was largely ignored while the front desk just chatted with each other on Spanish I had no idea what I was waiting for. The room smelled when I walked in, the aircon didn’t work. I tried opening the window but it still wouldn’t get rid of the smell. The service at the bar was the worst service I’ve ever encountered and that was by two different bar tenders. I was also parked in and when I tried to ask for help I was ignored by parking attendants that let people in and just told that they don’t speak English I couldn’t get out. I only stayed one night and then left, the basics of a hotel. The price and rating of the hotel doesn’t match it at all.
Read More
claire
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Food options were limited to one restaurant on site or a truck into the town centre. Access to the town centre was limited to the funicular, which stopped at 21.30 or a local bus service, a 20 minute walk away.
Gretel
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Tiene una ubicación donde la vista es única y espectacular! El hotel es bello y de mucha clase. Su atención es increíble. Tuvimos un tiempo maravilloso! La comida riquísima y muy bien presentada.
Emily
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing
Alessandro
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Perfect
Benjamin
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Tired and out of the way just too much for the view to be worth the money, bar staff made terrible drinks!
Luz
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Shower drain was clogged
Rob
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Brilliantly unique property.
Patrice
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing views of San Sebastián! Great pool and rooms very clean!
Gary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is in one of the best spot for a view of the beach, mountains and to a lesser extent part of the city. It situated at the top mountain, don’t bother trying to walk up and down the mountain regularly as it’s about a 40 minute. Drive, taxi or take the funicular train up and get discount as you’ll be a resident of the hotel. There is a number 16 bus that we did not try. The hotel bar food was good enough. The outside bar lounge was great for day views and sunset. We had misty night where we in the clouds and could not see a thing but was one of those funny moments. Hotel staff help us phone and communicate in Spanish when our car had a puncture and had to get it recovered. We had a see view room with a small balcony which was lovely. Note that this hotel shares the same ground as the small amusement park that gets plenty of visitors as we could see them posing for the best photo spot in San Sebastián in my opinion. Note once you get to the bottom of the mountain it’s about a 30-45 minute walk to the old town. We did not try the hotel restaurant or pool as we’re at the beach and old town every day. The non-smart tv had the back enclosed so we couldn’t connect a iPad or laptop to it.
Read More
R
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing views, brilliant staff, great feel
Stanka
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel is nice and in very nice area, beautiful views!!! Unfortunately it was pouring rain when we arrived and we were not admited to the restaurant for diner but sent to the bar to snack and pay fortune compare to the old city restaurants. Was not very happy with the stay
Bruce
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Air conditioning does not operate until June. It’s 80*f in room. No fan possible. They advertise pool- it’s closed “until summer”. False advertising, there is no mention pool and air conditioning not available for our stay. Restaurant average, served wrong dishes. Hotel has amazing views!!!!
Porfirio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great place location location, get there early for parking though since theme park shares parking with hotel, great white cloth dining, very clean and modern.
Cecilia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Es un hotel que se construyó hace muchísimos años pero está perftament bien adaptado. Es cómodo, limpio agradable, perfecto para grupos o simposiums, en la misma propiedad esta un parque de diversiones y el funicular. Tiene la mejor vista de San Sebastian sin duda, los turistas están obligados a asistir al hotel para tomar un café y disfrutar la visita de la bahía de La Concha, hermoso!!!!!
Read More
Sarah
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I was VERY VERY disappointed on arriving at the Hotel to discover that the swimming pool was not in use. I only booked this hotel because it HAD a swimming pool. I would NOT have booked this hotel if I had known the pool was not in use. What have you got to say? I hope for some compensation.
Marc
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Do not stay there! The rooms were filthy. Dust all over the room. Dirty cleaning water marks on the walls and the staff didn’t seem to care when I went down to receipt to inform them of the state of the room nor when I showed them the photos. Also there was no hot water in the morning!
Natalie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Strange man at barrier entrance, not in any form of uniform and wanted to see our hotel booking confirmation - didn’t explain why. Made us feel uncomfortable. Reception staff not very welcoming. Bath wasn’t clean - found hairs floating in the bath I had run. Bar food was terrible and overpriced. The hotel views are absolutely amazing and the bar seating area is beautiful. Breakfast was lovely with great views but wouldn’t stay again. Very isolated if you want to explore on foot.
Read More
Number of reviews per page
20
40