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NH Collection Palacio de Burgos
Hotels
9.0
/10
Exceptional
753 reviews
What Guests Say About Their Stay
Yana
10.0
/ 10
Very good location close to everything. Beautiful hotel with great breakfast.
Michael
10.0
/ 10
very welcoming. Location cannot be better. Steps from the old town, across from the river, if you are a pet lover and travel with travel with your furry children, this is the place for you! Very attentive service welcoming to your Animal. Food is Average to above average. Bar is more than acceptable.
please note that the information on most websites are incorrect. This place shines far beyond what you would expect, but the language of the web postings and the experience at the hotel do not match. I honestly don’t believe it’s the issue with the hotel, rather the web postings are inaccurate.
Melanie
10.0
/ 10
Fabulous place to stay. Great location. Just walk across the bridge and you’re in the middle of everything and Burgos is a wonderful city to explore. The hotel has convenient parking right under the hotel. We’re on a road trip across Spain so good to find easy parking. Beautifully appointed room with tea and coffee facilities which you don’t find everywhere in Spain. A very pleasant stay indeed.
In the Area
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Calle de la Merced, 13, Burgos, Castilla y León, Spain, 9002
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in NH Collection Palacio de Burgos
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NH Collection Palacio de Burgos Address: Map & Location
Calle de la Merced, 13, Burgos, Castilla y León, Spain, 9002
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Location
Staying at NH Collection Palacio de Burgos is a good choice when you are visiting Burgos.
About NH Collection Palacio de Burgos
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from NH Collection Palacio de Burgos exclusively for you.
NH Collection Palacio de Burgos is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at NH Collection Palacio de Burgos.
All facilities in NH Collection Palacio de Burgos
Others
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Meeting rooms
- Conference rooms
- Business center
Hotel Services
- Laundry service
- Tours
- Luggage storage
- 24-hour Receptionist
General
- Parking
- Banquet
- Parking (surcharge)
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in NH Collection Palacio de Burgos
Important Note
- Fee for buffet breakfast: approximately EUR 20.80 for adults and EUR 10.40 for children
- Covered self parking fee: EUR 20.90 per day
- Pet fee: EUR 35 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: EUR 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts major credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at NH Collection Palacio de Burgos | 110 |
Number of floors in NH Collection Palacio de Burgos | 4 |
Another facilities in NH Collection Palacio de Burgos | Others, Smoke-free area, Safety deposit box, Meeting facilities, Conference room |
Frequently asked question in NH Collection Palacio de Burgos
What are available facilities at NH Collection Palacio de Burgos?
There are top facilites at NH Collection Palacio de Burgos such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at NH Collection Palacio de Burgos?
Check-in time at NH Collection Palacio de Burgos is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does NH Collection Palacio de Burgos provide breakfast?
Yes, NH Collection Palacio de Burgos provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of NH Collection Palacio de Burgos?
NH Collection Palacio de Burgos is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does NH Collection Palacio de Burgos have?
NH Collection Palacio de Burgos has 4 floors.
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More Reviews from Other Guests in NH Collection Palacio de Burgos
Overall Ratings & Reviews NH Collection Palacio de Burgos
Other sources (753)
9.0
Exceptional
From 753 reviews
Cleanliness
9.2
Room Comfort
9.2
Location
9.6
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews NH Collection Palacio de Burgos
Number of reviews per page
20
40
Top reviews
Jeffrey
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Exceptional and lovely hotel a short walk to the historic old center.
Yana
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very good location close to everything. Beautiful hotel with great breakfast.
Dr. Heidi
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location
JOHNNY WING KEN
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good location.
judith
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Beautiful stay in a convenient location
Katerina
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Amazing service, lovely historic hotel, excellent breakfast
Esteban
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great hotel! Perfect location
Eduardo
Leisure Family
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Desafortunadamente el hotel a cambiado desde la ultima vez que fui, me parece increible que el servicio de restaurante sea tan pobre y mas cuando hay fiestas o eventos en Burgos, deberian preveer esto y no contestarme que por tener el hotel lleno o en festejos no cuenten con dichos servicios, no entiendo
Michael
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
very welcoming. Location cannot be better. Steps from the old town, across from the river, if you are a pet lover and travel with travel with your furry children, this is the place for you! Very attentive service welcoming to your Animal. Food is Average to above average. Bar is more than acceptable.
please note that the information on most websites are incorrect. This place shines far beyond what you would expect, but the language of the web postings and the experience at the hotel do not match. I honestly don’t believe it’s the issue with the hotel, rather the web postings are inaccurate.
Read More
Melanie
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Fabulous place to stay. Great location. Just walk across the bridge and you’re in the middle of everything and Burgos is a wonderful city to explore. The hotel has convenient parking right under the hotel. We’re on a road trip across Spain so good to find easy parking. Beautifully appointed room with tea and coffee facilities which you don’t find everywhere in Spain. A very pleasant stay indeed.
Read More
Michael
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Good overall, rooms could use some updating
Xavier
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Very well located
Verified traveler
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Hotel is tired in appearance. Staff sometimes appear indifferent or overwhelmed due to shortages. Breakfast environment very similar to a cafeteria.
Denise
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Beautiful property centrally located.
Angela
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Our room was a little tired. Cracked tiles in bathroom. Our room key failed on 3 occasions and we needed to get a replacement at the front desk. Breakfast was lovely.
Juan
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
I had a wonderful stay at Palacio de Burgos. Everyone was kind and helpful. The hotel is gorgeous, quiet, comfortable, the food is delicious. The breakfast in the morning was the perfect way to begin my day. I was on vacation and stayed in Barcelona, San Sebastián, Madrid, and Burgos, and Burgos was my favorite time while visiting Spain.
Read More
Verified traveler
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Great location. Walkable to Bus station, 4 minutes and main location in town. Great view of park from lobby on a rainy day with a drink. Historic building. Great staff.
Julius
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
n/a
Cesar
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Lo recomiendo
Julius
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
This was a return visit to a property we last visited 5 years ago. Everything was very good except: we checked in online in advance and selected our favorite room location. On arrival at 15:30 (early) we were told it was not available. Disappointing. Dinner at the hotel was excellent, a surprise. Breakfast was not as elegant as 5 years ago, not a surprise.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews NH Collection Palacio de Burgos
Other sources (753)
9.0
Exceptional
From 753 reviews
Cleanliness
9.2
Room Comfort
9.2
Location
9.6
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews NH Collection Palacio de Burgos
Number of reviews per page
20
40
Top reviews
Jeffrey
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Exceptional and lovely hotel a short walk to the historic old center.
Yana
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very good location close to everything. Beautiful hotel with great breakfast.
Dr. Heidi
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location
JOHNNY WING KEN
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good location.
judith
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Beautiful stay in a convenient location
Katerina
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Amazing service, lovely historic hotel, excellent breakfast
Esteban
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great hotel! Perfect location
Eduardo
Leisure Family
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Desafortunadamente el hotel a cambiado desde la ultima vez que fui, me parece increible que el servicio de restaurante sea tan pobre y mas cuando hay fiestas o eventos en Burgos, deberian preveer esto y no contestarme que por tener el hotel lleno o en festejos no cuenten con dichos servicios, no entiendo
Michael
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
very welcoming. Location cannot be better. Steps from the old town, across from the river, if you are a pet lover and travel with travel with your furry children, this is the place for you! Very attentive service welcoming to your Animal. Food is Average to above average. Bar is more than acceptable.
please note that the information on most websites are incorrect. This place shines far beyond what you would expect, but the language of the web postings and the experience at the hotel do not match. I honestly don’t believe it’s the issue with the hotel, rather the web postings are inaccurate.
Read More
Melanie
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Fabulous place to stay. Great location. Just walk across the bridge and you’re in the middle of everything and Burgos is a wonderful city to explore. The hotel has convenient parking right under the hotel. We’re on a road trip across Spain so good to find easy parking. Beautifully appointed room with tea and coffee facilities which you don’t find everywhere in Spain. A very pleasant stay indeed.
Read More
Michael
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Good overall, rooms could use some updating
Xavier
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Very well located
Verified traveler
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Hotel is tired in appearance. Staff sometimes appear indifferent or overwhelmed due to shortages. Breakfast environment very similar to a cafeteria.
Denise
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Beautiful property centrally located.
Angela
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Our room was a little tired. Cracked tiles in bathroom. Our room key failed on 3 occasions and we needed to get a replacement at the front desk. Breakfast was lovely.
Juan
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
I had a wonderful stay at Palacio de Burgos. Everyone was kind and helpful. The hotel is gorgeous, quiet, comfortable, the food is delicious. The breakfast in the morning was the perfect way to begin my day. I was on vacation and stayed in Barcelona, San Sebastián, Madrid, and Burgos, and Burgos was my favorite time while visiting Spain.
Read More
Verified traveler
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Great location. Walkable to Bus station, 4 minutes and main location in town. Great view of park from lobby on a rainy day with a drink. Historic building. Great staff.
Julius
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
n/a
Cesar
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Lo recomiendo
Julius
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
This was a return visit to a property we last visited 5 years ago. Everything was very good except: we checked in online in advance and selected our favorite room location. On arrival at 15:30 (early) we were told it was not available. Disappointing. Dinner at the hotel was excellent, a surprise. Breakfast was not as elegant as 5 years ago, not a surprise.
Read More
Number of reviews per page
20
40