Numa Madrid Script

Clean well-appointed room. Communal kitchen was great! Cool music and vibes in the common area.

Good

The location is the best but the room is very small, no real place for suitcase. The shared lobby is excellent where you can have access to a kitchen and fridge. There is even a public laundry machine. There are free lockers you can leave your luggage’s until 8pm the day you check out. All self service. Easy.

Location near museums, restaurants and nice building and clean rooms. Did not like not being able to speak with a human. Did not seem to be maintenance available on call. The Housekeeper, Emy was wonderful and very helpful. The common areas and rooms were very clean.

This is by far the worst hotel I have been in Europe. I am familiar with compact rooms hotels, and I have seen a lot done in a small space, but this hotel has the worst design/execution. It was depressing, and it felt like a prison cell. The room is very small, the furniture is cheap and flimsy, the restroom is tiny, but the shower is the absolute worst; I think it was barely 2ft x 2ft (60cm x 60cm) with a big manifold inside, so you cannot move! You cannot take a proper shower in this thing. The “hotel” is not by definition a 3 star hotel as there are no real amenities, no reception, no service. The rooms are located in a portion of the 7th floor of a building with other businesses in it. There is a small comunal space with a table, chairs, flimsy lockers, and some toiletries, and that is it. This place should be described as 1 star. The room was also in need of maintenance with signs of wear. The heavy door for the micro bathroom was barely moveable. The towels were as scratchy as the toilet paper that could be used to sand wood. The smell of disinfectant was very strong on the whole floor. Overall terrible, and for the price we paid it felt like it was a scam. We went with this hotel based on the reviews, but I cannot believe anyone can seriously say this was a good place to stay. Horrible

The hoteal are great.. clean and comfortable. Really convenient about location.

Clean and bright, in an ideal location.

Location, location, location! This property is steps away from two of the major museums in Madrid, making it perfect for a quick trip to the city. It was, however, one of the smallest rooms I’ve ever stayed in with hardly room for our 3 suitcases. The room also featured a shower that would barely fit anyone who is a few pounds heavier than I am. The lack of anyone onsite to help with problems was a downside as well. We never received a check-in email that was sent to a rarely used email address that left us not knowing how to get into the property. Luckily we arrived when the cleaning staff was there to help us. Also we never got an answer to our request for an early check-in that we sent through the hotels.com app. Still it was relatively quiet, despite the shared common area and very convenient. The breakfast provided at extra cost was meager given the price, and I’d opt out of it if ever staying there again.

This was one of the better hostels I’ve stayed in. It was clean, fresh and the communication through WhatsApp made everything super simple. It was close enough to everything to explore. It was great.

Check in went well but room was extremely small, especially the bathroom. The breakfast in a box was awful for the cost.

Excelente lugar! seguro, limpio y céntrico

Precioso lugar! céntrico y seguro

Excelente lugar! bonito, cómodo y céntrico

Great place ,!

I love staying at Numa properties! This one in particular is rather small. I couldn’t even open my large suitcase in the room. And the shower head did not work properly. Other than that, it is a great option to stay at!

It is expensive in correspondance with facilitiesand dimmensions but it is Madrid at the touristic area. Nice stay

Excellent hotel. Convenient location. Easy access to Taxi.

We had a lovely stay. The only problem we've experienced was a lack of hot water in the morning but the issue was addressed smoothly.

Thanks for everything my stay was amazing

We booked what the hotel had been calling a double room, that is, until we arrived, after which they started to refer to it as a tiny room. The reason being; the double room was absolutely tiny and not at all like the pictures on their advertising. However, this was not the main reason why we didn’t stay: the hotel knew ahead of time that the air-conditioning was not working but did not bother to inform us. The temperature in Madrid on our arrival was in the 30s and being in a tiny room without air-conditioning was impossible. Fortunately, Expedia were able to sort us out with an alternative, although the hotel were unable to help, especially as there is no reception desk at the property. Not a good experience.