Numa Madrid Script

Clean room

Staff was responsive

Clean spacious room with a view of the Palace Hotel. Quiet at night (construction noise during renovation of unit in building was a minor inconvenience). Communication was efficient if impersonal. Quick check in and check out.

Very clean, nice, comfortable and great location. I loved my stay in this hotel! Super cute! Easy check in and check out

Clean room and shared kitchen is great

We didn’t use the kitchen. We didn’t have breakfast. We like our room. The bathroom was tiny. It was difficult to take a shower!

Nice stay. Easy to find and self Service.

Very friendly staff. Great location. Comfy rooms!!

Bed and towels clean and comfortable. Smell of sewage coming from bathroom area made the experience worse. Emailed the property for them to address and they didn’t respond.

The bed was big and comfortable and the skates was amazing. Easy to get to all of the main attractions

The rooms need to be sound proof. The provision of essentials & option for laundry were complimentary and the apartment is generally in close proximity to transportation & attractions.

I had a great stay at the numa Madrid. The room was quiet and the bed quite comfortable. I have no complaints at all. 5 minute walk to the Thyssen; 10 minute walk to the Prado; -5 minute walk to the Reina Sofia. Perfect for an art lover. I recommend, however, an iron and board for those among us who appreciate being neat.

Clean well-appointed room. Communal kitchen was great! Cool music and vibes in the common area.

Good

The location is the best but the room is very small, no real place for suitcase. The shared lobby is excellent where you can have access to a kitchen and fridge. There is even a public laundry machine. There are free lockers you can leave your luggage’s until 8pm the day you check out. All self service. Easy.

Location near museums, restaurants and nice building and clean rooms. Did not like not being able to speak with a human. Did not seem to be maintenance available on call. The Housekeeper, Emy was wonderful and very helpful. The common areas and rooms were very clean.

This is by far the worst hotel I have been in Europe. I am familiar with compact rooms hotels, and I have seen a lot done in a small space, but this hotel has the worst design/execution. It was depressing, and it felt like a prison cell. The room is very small, the furniture is cheap and flimsy, the restroom is tiny, but the shower is the absolute worst; I think it was barely 2ft x 2ft (60cm x 60cm) with a big manifold inside, so you cannot move! You cannot take a proper shower in this thing. The “hotel” is not by definition a 3 star hotel as there are no real amenities, no reception, no service. The rooms are located in a portion of the 7th floor of a building with other businesses in it. There is a small comunal space with a table, chairs, flimsy lockers, and some toiletries, and that is it. This place should be described as 1 star. The room was also in need of maintenance with signs of wear. The heavy door for the micro bathroom was barely moveable. The towels were as scratchy as the toilet paper that could be used to sand wood. The smell of disinfectant was very strong on the whole floor. Overall terrible, and for the price we paid it felt like it was a scam. We went with this hotel based on the reviews, but I cannot believe anyone can seriously say this was a good place to stay. Horrible

The hoteal are great.. clean and comfortable. Really convenient about location.

Clean and bright, in an ideal location.

Location, location, location! This property is steps away from two of the major museums in Madrid, making it perfect for a quick trip to the city. It was, however, one of the smallest rooms I’ve ever stayed in with hardly room for our 3 suitcases. The room also featured a shower that would barely fit anyone who is a few pounds heavier than I am. The lack of anyone onsite to help with problems was a downside as well. We never received a check-in email that was sent to a rarely used email address that left us not knowing how to get into the property. Luckily we arrived when the cleaning staff was there to help us. Also we never got an answer to our request for an early check-in that we sent through the hotels.com app. Still it was relatively quiet, despite the shared common area and very convenient. The breakfast provided at extra cost was meager given the price, and I’d opt out of it if ever staying there again.