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- Hotel in Occidental Cala Viñas
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Occidental Cala Viñas
Hotels
7.8
/10
Pleasant
300 reviews
What Guests Say About Their Stay
Carole Elizabeth
10.0
/ 10
We have just returned from a perfect, three generational holiday at the Occidental. We needed a hotel that was a short transfer from Palma airport , close to a beach and suitable for a toddler, teens and 20-30 year-olds and a Nana that likes quiet. The Occidental not only met these expectations but surpassed them. The numerous pools, restaurant and bar facilities, children’s activities and hotel rooms were even better than we could have expected having read some of the previous reviews. I simply do not understand how people can be critical of this hotel or their staff. They went above and beyond and always had time for your queries no matter how busy they were. To those holidaymakers who complained of the noise, I would suggest you ask for quiet rooms. We did just this and they were perfect. To those holidaymakers who complained of the food, I wonder what more they could be expecting as the choice was plentiful. During our holiday, I observed the managers going around and checking on things daily. You can see they really care and want to make our holiday the best it can be and for this I thank them. I would particularly like to mention the staff at the children’s pool. The attendant always had his eyes peeled and this was particularly reassuring when you have children in the water. We enjoyed our holiday so much at this hotel and are hoping to return in the future. Thank you.
Holly
10.0
/ 10
Hotel is really wonderful! We stayed for 4 nights in June. 4 adults and a 16 month old. Swimming pool options are great, Barcy club for the kids was great, buffet options were really varied, waiters and waitresses were very friendly, rooms were comfortable and we had an incredible view over the sea, activities were great. The real gem was you can walk down a small slope and you are on the beach, it’s incredible! Very safe beach with shallow water. We had a wonderful stay here. Thank you!
Gregory
10.0
/ 10
What an amazing hotel . Considered all our needs. Great for the family but we are coming back as a couple in July as we couldn't get enough!!! :)
In the Area
See Map
Carrer del Coral, 2-4, Calvia, Mallorca, Balearic Islands, Spain, 7181
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Occidental Cala Viñas
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Occidental Cala Viñas Address: Map & Location
Carrer del Coral, 2-4, Calvia, Mallorca, Balearic Islands, Spain, 7181
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Discover More About Occidental Cala Viñas
Location
Occidental Cala Viñas is a hotel in a good neighborhood, which is located at Calvià.
About Occidental Cala Viñas
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Occidental Cala Viñas exclusively for you.
Get precious and unforgettable moment during your stay at Occidental Cala Viñas.
All facilities in Occidental Cala Viñas
Others
Things to Do
- Shops
- Outdoor pool
- Indoor pool
- Turkish bath
- Spa
- Health club
- Garden
- Sauna
- Waterslide
- Pool sun loungers
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Family-friendly Facilities
- Kids club
- Toys
- Children games
- Children pool
Food and Drinks
- Bar
- Poolside bar
- Snack bar
Sports and Recreations
- Fitness center
- Game room
- Billiard
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
General
- Terrace
Accessibilty
- Accessible parking
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in Occidental Cala Viñas
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
The property is closed between October 20 and April 30.
Check-in/Check-out Time
Check-in:
15:00 - 12:00
Check-out:
Before 11:30
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 12:00 - to 11:30 |
Available rooms at Occidental Cala Viñas | 337 |
Number of floors in Occidental Cala Viñas | 4 |
Another facilities in Occidental Cala Viñas | Shops, Outdoor pool, Indoor pool, Turkish bath, Spa |
Frequently asked question in Occidental Cala Viñas
What are available facilities at Occidental Cala Viñas?
There are top facilites at Occidental Cala Viñas such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Occidental Cala Viñas?
Check-in time at Occidental Cala Viñas is staring from 15:00 - 12:00 while the latest check-out time is at before Before 11:30. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Occidental Cala Viñas?
Occidental Cala Viñas is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Occidental Cala Viñas have?
Occidental Cala Viñas has 4 floors.
How many rooms are available at Occidental Cala Viñas?
Occidental Cala Viñas has 337 rooms in total.
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More Reviews from Other Guests in Occidental Cala Viñas
Overall Ratings & Reviews Occidental Cala Viñas
Other sources (300)
7.8
Pleasant
From 300 reviews
Cleanliness
7.8
Room Comfort
7.6
Location
7.8
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Occidental Cala Viñas
Number of reviews per page
20
40
Top reviews
Chris
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The food was great each day.
Carole Elizabeth
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We have just returned from a perfect, three generational holiday at the Occidental. We needed a hotel that was a short transfer from Palma airport , close to a beach and suitable for a toddler, teens and 20-30 year-olds and a Nana that likes quiet. The Occidental not only met these expectations but surpassed them. The numerous pools, restaurant and bar facilities, children’s activities and hotel rooms were even better than we could have expected having read some of the previous reviews. I simply do not understand how people can be critical of this hotel or their staff. They went above and beyond and always had time for your queries no matter how busy they were. To those holidaymakers who complained of the noise, I would suggest you ask for quiet rooms. We did just this and they were perfect. To those holidaymakers who complained of the food, I wonder what more they could be expecting as the choice was plentiful. During our holiday, I observed the managers going around and checking on things daily. You can see they really care and want to make our holiday the best it can be and for this I thank them. I would particularly like to mention the staff at the children’s pool. The attendant always had his eyes peeled and this was particularly reassuring when you have children in the water. We enjoyed our holiday so much at this hotel and are hoping to return in the future. Thank you.
Read More
Nemanja
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It is very convenient for familes with kids, the beach is right next door plus you have another lovely beach 17min away on foot. Its sort of isolated so its a perfect getaway for those enjoying nature.
The hotel was decent , good service although it feels that they lack on a number of staff at restaruant and bar area. Nothing major however its area for improvement.
The kids club is great facility , you have 2 hours in the morning and afternoon to leave the little ones and get a bit of a break. The kids entertainer called Andrea was very good , the kids loved going to the club most likely becuase of her. I think they didnt miss a single session which was great.
Read More
Kimberly
Leisure Family
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Beautiful beach
Holly
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Hotel is really wonderful! We stayed for 4 nights in June. 4 adults and a 16 month old. Swimming pool options are great, Barcy club for the kids was great, buffet options were really varied, waiters and waitresses were very friendly, rooms were comfortable and we had an incredible view over the sea, activities were great. The real gem was you can walk down a small slope and you are on the beach, it’s incredible! Very safe beach with shallow water. We had a wonderful stay here. Thank you!
Read More
Nicolas
Business
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Highly recomend
Mikaela
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Property was ok. Views from the beach were beautiful. The layout is really weird. For an all inclusive, you are nickel and dimed for everything outside of the food/drinks. Room was kind of dated. Food was not great. Staff was friendly.
marcelo
Leisure with Partner
8.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
I liked the location, the beach, the taxi service and some menus. I think you could improve some areas like swimming pools, food menu and internet signal.
Maria
Leisure Family
2.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
More like 2 stars than 4. Property didn’t seem safe, room very basic and smelly, staff lot helpful
We booked especially because of kids facilities but were given a room a building so far from all that is not easy to access with a young child.
SIAN
Leisure with Friends
2.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Awful customer service, rude staff who didn't care about our complaints and ho also lied. We were put in a basement room that had no door on the bathroom, not even a door on the toilet. The room looked like it was being renovated and hadn't been finished - there was a rail where a door should have been. The bed linen was cheap and thin. The aircon didn't work properly. The hairdryer didn't work and was poor quality. There was a cockroach in the hallway scuttling around. This is NOT a 4 star hotel, it would barely scrape a 3 star. Staff made no effort to resolve this and we had to complain everyday and take 30mins daily doing this.When I asked for the room to be discounted they said no but they would upgrade us if we visit again. I would certainly never visit this hotel again - unbelievably awful - AVOID! Expedia should not list a hotel that has no doors on the bathroom or toilet - false marketing which is illegal in the UK.
Read More
Margaret
Friends and Family
10.0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
Nice room with amazing views
LEIGH
4.0
/10
Reviewed 114 week(s) ago
Hotels.com verified review
Firstly, if you are planning to go to this hotel for some sun, it's probably not a great idea. The poor design means the swimming pools all sit to the North of the hotel which ensures they are kept in shade all day. Just in case there is an opportunity as the sun moves through the sky, some strategically placed Palm Trees ensure there is still no sun.
Secondly, our room stunk. I mean it stunk. We complained about it and they sent a maid and a handyman who together poured an industrial amount of chemicals down each plughole and hoped for the best. It alleviated the problem for an hour or so, but then the staus quo was resumed. Further complaints to reception meant that we could downgrade to an inferior room but with no partial refund, or we could put up with it. As we were only staying for 3 nights, and we were now on day 2, not to mention that we'd un-packed already, we decided against the move and instead did what we could to stay out of the room. Reception tried to blame the rain that we had seen on Day 2 - but the stink started long before this.
We ended up spending a whole day on the nearby beach as it's the only place that get's the sun. Of course we had to pay for the privilege and we had to travel back across the beach, and back up into the hotel every time we wanted a drink - not ideal!
The experience of a 'Superior Room with views' was really disappointing. I'm normally very positive, but this left a bitter taste.
Read More
kelly
Friends and Family
6.0
/10
Reviewed 120 week(s) ago
Hotels.com verified review
Booked a sea view upgrade. No rooms available on arrival. Four trips to reception later over 2 days eventually got room I paid for but no refund for upgrade cost for nights we didn’t have it. Overall nice hotel. Decent food. Drinks service at meal time very poor
Dana
Leisure with Children
6.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
The location was nice, the hotel could use some updates. Our fridge wasn't working and the A/C smelled moldy. They had decent food and very good entertainment program. Unfortunately loud music on till midnight so it was loud.
Kerry-Ann
Leisure with Partner
6.0
/10
Reviewed 132 week(s) ago
Expedia Group verified review
Nice location. Nice room but very noisy above the restaurant and next to the entertainment bar. Not enough staff at bars, regular long queues. Evening Entertainment was poor, you couldn’t hear or see it from the entertainment bar. Food was the same every day. Staff was nice
Dee
Friends and Family
4.0
/10
Reviewed 164 week(s) ago
Hotels.com verified review
This hotel desperately needs a refurbishment. The reception area is new and modern , the staff are lovely but the “Blocks” housing the rooms are old and dirty . The pool area was disgustingly dirty . Bird mess left for days uncleaned and sun beds falling apart !
Thomas
4.0
/10
Reviewed 180 week(s) ago
Hotels.com verified review
Big family type hotel, tours and discount travelers....type resort. Very noisy,tons of kids, loud music concert at night.....buffet, tiny pools....skip
Verified traveler
Business
8.0
/10
Reviewed 226 week(s) ago
Hotels.com verified review
Nice location situated alongside a fantastic beach. Very relaxing stay!
Verified traveler
Leisure with Partner
6.0
/10
Reviewed 322 week(s) ago
Expedia Group verified review
This property is set on a nice cove, but not unique. There is NO real walkability to other locations or restaurants. You need a car to stay here and be able to do anything. The buffet is edible but definitely not what I would expect on vacation. It’s a little more cafeteria style. Rooms are clean, but outdated. Staff is very nice and the evening shows were at times entertaining. I would say this is best compare to an on-land cruise ship...if I had to do it over would stay on the north side of the island.
Read More
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 324 week(s) ago
Expedia Group verified review
Location lovely. Staff very friendly. Food could have been better and an adult bar in main area with options for paying restaurant would have been lovely. We did go to the beach bar a lot.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Occidental Cala Viñas
Other sources (300)
7.8
Pleasant
From 300 reviews
Cleanliness
7.8
Room Comfort
7.6
Location
7.8
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Occidental Cala Viñas
Number of reviews per page
20
40
Top reviews
Chris
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The food was great each day.
Carole Elizabeth
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We have just returned from a perfect, three generational holiday at the Occidental. We needed a hotel that was a short transfer from Palma airport , close to a beach and suitable for a toddler, teens and 20-30 year-olds and a Nana that likes quiet. The Occidental not only met these expectations but surpassed them. The numerous pools, restaurant and bar facilities, children’s activities and hotel rooms were even better than we could have expected having read some of the previous reviews. I simply do not understand how people can be critical of this hotel or their staff. They went above and beyond and always had time for your queries no matter how busy they were. To those holidaymakers who complained of the noise, I would suggest you ask for quiet rooms. We did just this and they were perfect. To those holidaymakers who complained of the food, I wonder what more they could be expecting as the choice was plentiful. During our holiday, I observed the managers going around and checking on things daily. You can see they really care and want to make our holiday the best it can be and for this I thank them. I would particularly like to mention the staff at the children’s pool. The attendant always had his eyes peeled and this was particularly reassuring when you have children in the water. We enjoyed our holiday so much at this hotel and are hoping to return in the future. Thank you.
Read More
Nemanja
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It is very convenient for familes with kids, the beach is right next door plus you have another lovely beach 17min away on foot. Its sort of isolated so its a perfect getaway for those enjoying nature.
The hotel was decent , good service although it feels that they lack on a number of staff at restaruant and bar area. Nothing major however its area for improvement.
The kids club is great facility , you have 2 hours in the morning and afternoon to leave the little ones and get a bit of a break. The kids entertainer called Andrea was very good , the kids loved going to the club most likely becuase of her. I think they didnt miss a single session which was great.
Read More
Kimberly
Leisure Family
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Beautiful beach
Holly
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Hotel is really wonderful! We stayed for 4 nights in June. 4 adults and a 16 month old. Swimming pool options are great, Barcy club for the kids was great, buffet options were really varied, waiters and waitresses were very friendly, rooms were comfortable and we had an incredible view over the sea, activities were great. The real gem was you can walk down a small slope and you are on the beach, it’s incredible! Very safe beach with shallow water. We had a wonderful stay here. Thank you!
Read More
Nicolas
Business
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Highly recomend
Mikaela
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Property was ok. Views from the beach were beautiful. The layout is really weird. For an all inclusive, you are nickel and dimed for everything outside of the food/drinks. Room was kind of dated. Food was not great. Staff was friendly.
marcelo
Leisure with Partner
8.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
I liked the location, the beach, the taxi service and some menus. I think you could improve some areas like swimming pools, food menu and internet signal.
Maria
Leisure Family
2.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
More like 2 stars than 4. Property didn’t seem safe, room very basic and smelly, staff lot helpful
We booked especially because of kids facilities but were given a room a building so far from all that is not easy to access with a young child.
SIAN
Leisure with Friends
2.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Awful customer service, rude staff who didn't care about our complaints and ho also lied. We were put in a basement room that had no door on the bathroom, not even a door on the toilet. The room looked like it was being renovated and hadn't been finished - there was a rail where a door should have been. The bed linen was cheap and thin. The aircon didn't work properly. The hairdryer didn't work and was poor quality. There was a cockroach in the hallway scuttling around. This is NOT a 4 star hotel, it would barely scrape a 3 star. Staff made no effort to resolve this and we had to complain everyday and take 30mins daily doing this.When I asked for the room to be discounted they said no but they would upgrade us if we visit again. I would certainly never visit this hotel again - unbelievably awful - AVOID! Expedia should not list a hotel that has no doors on the bathroom or toilet - false marketing which is illegal in the UK.
Read More
Margaret
Friends and Family
10.0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
Nice room with amazing views
LEIGH
4.0
/10
Reviewed 114 week(s) ago
Hotels.com verified review
Firstly, if you are planning to go to this hotel for some sun, it's probably not a great idea. The poor design means the swimming pools all sit to the North of the hotel which ensures they are kept in shade all day. Just in case there is an opportunity as the sun moves through the sky, some strategically placed Palm Trees ensure there is still no sun.
Secondly, our room stunk. I mean it stunk. We complained about it and they sent a maid and a handyman who together poured an industrial amount of chemicals down each plughole and hoped for the best. It alleviated the problem for an hour or so, but then the staus quo was resumed. Further complaints to reception meant that we could downgrade to an inferior room but with no partial refund, or we could put up with it. As we were only staying for 3 nights, and we were now on day 2, not to mention that we'd un-packed already, we decided against the move and instead did what we could to stay out of the room. Reception tried to blame the rain that we had seen on Day 2 - but the stink started long before this.
We ended up spending a whole day on the nearby beach as it's the only place that get's the sun. Of course we had to pay for the privilege and we had to travel back across the beach, and back up into the hotel every time we wanted a drink - not ideal!
The experience of a 'Superior Room with views' was really disappointing. I'm normally very positive, but this left a bitter taste.
Read More
kelly
Friends and Family
6.0
/10
Reviewed 120 week(s) ago
Hotels.com verified review
Booked a sea view upgrade. No rooms available on arrival. Four trips to reception later over 2 days eventually got room I paid for but no refund for upgrade cost for nights we didn’t have it. Overall nice hotel. Decent food. Drinks service at meal time very poor
Dana
Leisure with Children
6.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
The location was nice, the hotel could use some updates. Our fridge wasn't working and the A/C smelled moldy. They had decent food and very good entertainment program. Unfortunately loud music on till midnight so it was loud.
Kerry-Ann
Leisure with Partner
6.0
/10
Reviewed 132 week(s) ago
Expedia Group verified review
Nice location. Nice room but very noisy above the restaurant and next to the entertainment bar. Not enough staff at bars, regular long queues. Evening Entertainment was poor, you couldn’t hear or see it from the entertainment bar. Food was the same every day. Staff was nice
Dee
Friends and Family
4.0
/10
Reviewed 164 week(s) ago
Hotels.com verified review
This hotel desperately needs a refurbishment. The reception area is new and modern , the staff are lovely but the “Blocks” housing the rooms are old and dirty . The pool area was disgustingly dirty . Bird mess left for days uncleaned and sun beds falling apart !
Thomas
4.0
/10
Reviewed 180 week(s) ago
Hotels.com verified review
Big family type hotel, tours and discount travelers....type resort. Very noisy,tons of kids, loud music concert at night.....buffet, tiny pools....skip
Verified traveler
Business
8.0
/10
Reviewed 226 week(s) ago
Hotels.com verified review
Nice location situated alongside a fantastic beach. Very relaxing stay!
Verified traveler
Leisure with Partner
6.0
/10
Reviewed 322 week(s) ago
Expedia Group verified review
This property is set on a nice cove, but not unique. There is NO real walkability to other locations or restaurants. You need a car to stay here and be able to do anything. The buffet is edible but definitely not what I would expect on vacation. It’s a little more cafeteria style. Rooms are clean, but outdated. Staff is very nice and the evening shows were at times entertaining. I would say this is best compare to an on-land cruise ship...if I had to do it over would stay on the north side of the island.
Read More
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 324 week(s) ago
Expedia Group verified review
Location lovely. Staff very friendly. Food could have been better and an adult bar in main area with options for paying restaurant would have been lovely. We did go to the beach bar a lot.
Number of reviews per page
20
40