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Palacio Gran Vía, Royal Hideaway hotel
Hotels
9.8
/10
Exceptional
166 reviews
What Guests Say About Their Stay
Sally
10.0
/ 10
We liked everything about the hotel - the welcome, our room, the food, the pool and the rooftop terrace, and most of all the wonderful staff. They were so kind and thoughtful and couldn't do enough for us. They made an amazing holiday even more special.
Kimbirlee
10.0
/ 10
This is a class act, from the property to the staff: beautiful rooms, excellent service, convenient neighborhood.
Michele
10.0
/ 10
Excellent hotel and location for visiting Granada. Very helpful staff
Room 6 was beautiful. Maybe I would prefer closet was not inside the bathroom but still very lovely stay.
In the Area
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Gran Vía Colon, 14, Granada, Andalusia, Spain, 18010
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Palacio Gran Vía, Royal Hideaway hotel
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Palacio Gran Vía, Royal Hideaway hotel Address: Map & Location
Gran Vía Colon, 14, Granada, Andalusia, Spain, 18010
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Location
Staying at Palacio Gran Vía, Royal Hideaway hotel is a good choice when you are visiting Granada.
About Palacio Gran Vía, Royal Hideaway hotel
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Palacio Gran Vía, Royal Hideaway hotel exclusively for you.
Get precious and unforgettable moment during your stay at Palacio Gran Vía, Royal Hideaway hotel.
All facilities in Palacio Gran Vía, Royal Hideaway hotel
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Tours
- 24-hour Receptionist
- Concierge
Things to Do
- Health club
- Spa
Food and Drinks
- Breakfast
- Snack bar
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
General
- Parking
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Palacio Gran Vía, Royal Hideaway hotel
Important Note
- Fee for buffet breakfast: approximately EUR 35 for adults and EUR 25 for children
- Airport shuttle fee: EUR 99 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: EUR 99 (one-way)
- Covered valet parking fee: EUR 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Palacio Gran Vía, Royal Hideaway hotel | 38 |
Number of floors in Palacio Gran Vía, Royal Hideaway hotel | 4 |
Another facilities in Palacio Gran Vía, Royal Hideaway hotel | Others, Smoke-free area, Safety deposit box, Tours, 24-hour Receptionist |
Frequently asked question in Palacio Gran Vía, Royal Hideaway hotel
What are available facilities at Palacio Gran Vía, Royal Hideaway hotel?
There are top facilites at Palacio Gran Vía, Royal Hideaway hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Palacio Gran Vía, Royal Hideaway hotel?
Check-in time at Palacio Gran Vía, Royal Hideaway hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Palacio Gran Vía, Royal Hideaway hotel provide breakfast?
Yes, Palacio Gran Vía, Royal Hideaway hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Palacio Gran Vía, Royal Hideaway hotel?
Palacio Gran Vía, Royal Hideaway hotel is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Palacio Gran Vía, Royal Hideaway hotel have?
Palacio Gran Vía, Royal Hideaway hotel has 4 floors.
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More Reviews from Other Guests in Palacio Gran Vía, Royal Hideaway hotel
Other sources (166)
9.8
Exceptional
From 166 reviews
Cleanliness
10.0
Room Comfort
9.8
Service and Facilites
9.8
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Traveler Reviews Palacio Gran Vía, Royal Hideaway hotel
Number of reviews per page
20
40
Top reviews
Dominik
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Nice hotel, really appreciate the attention to good sleep with nice beds and soundproofing and pillow menu!
Just the room was a bit small for the money and the layout not as functional as it could be.
Glen
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great centrally located hotel beautifully decorated, very clean, close to everything We were welcomed by Ania, who made us feel at home , she has great communication and customer service skills. Alex was very helpful and accommodating at all times. All staff were amazing and helpful .
The only downside was that at breakfast time one particular staff member was ignoring us and we couldn't get our order and coffee for a long time. There were only 2 tables to serve. After waiting for 15 min my husband had to get up and ask for service. Another staff member Catherine was looking after us next morning and she was amazing and attentive. The selection and variety of food was amazing. Overall it's a great hotel that we will come back again and will highly recommend to friends.
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Sally
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We liked everything about the hotel - the welcome, our room, the food, the pool and the rooftop terrace, and most of all the wonderful staff. They were so kind and thoughtful and couldn't do enough for us. They made an amazing holiday even more special.
Kimbirlee
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
This is a class act, from the property to the staff: beautiful rooms, excellent service, convenient neighborhood.
Michele
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Excellent hotel and location for visiting Granada. Very helpful staff
Room 6 was beautiful. Maybe I would prefer closet was not inside the bathroom but still very lovely stay.
Patrick
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great staff, we were well looked after, excellent food and drinks. Lovely building with great rooftop space, will definitely stay here again on our return to Granada.
Saul
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Staff were outstanding. Rooms stylish and clean. Fabulous food. Roof top bar and restaurant fantastic. Great location.
Thank you to all the hotel team.
James
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Excellent service, very clean, beautiful breakfast room and bar area. Rooftop sitting area was great - good views and could order food and drinks there when open. Pool was heated and had a quiet, relaxing atmosphere - was for relaxing only, not for bringing little kids to.
Robert
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great place
Rimma
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
We like everything about the hotel, the service is impeccable! I wish every Hotel would be that wonderful!
Orijit
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Small boutique hotel in the heart of all the action. The welcome we received was very personalized and pleasant. There are tons of small amenities like a tea service that adds tons of charm.
Built in a 1905 building that once housed the city's first ever private bank.
being a small hotel, there was a lot of personal attention, which was definitely very welcome.
there is a Turkish style hammam / bath , which we enjoyed along with the steam room.
rooftop is beautiful with views of Alhambra and the cathedral.
We stayed in the Neroli Junior Suite.... wow! Gorgeous room with an original ceiling mural. Everything is ultra modern and the bathroom was massive.
Couple of minor issues:
1. the lighting automation / scenes were NOT intuitive.
2. For how spacious the bathroom is, there aren't enough shelves , and the layout is not ergonomic.
3. I wish the cooling system would be more powerful. opening the windows is not ideal since its on a busy road.
for eg. the bath tub is a huge gorgeous unit, but you can't access the soap from the tub!!
breakfast and the staff was amazing. I loved the food and there was a good offering of healthy fruits.
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Neil
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Super clean and modern hotel with beautiful older design elements retained
Dale
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Gorgeous hotel with outstanding service. Felt like royalty from the moment we arrived until saying the last good byes. Irene, the concierge, spent considerable time highlighting sights, restaurants, and bodegas to visit. Seemed genuinely glad to help. From the always smiling bellhops, front desk staff, breakfast staff, to the cleaning help, everyone was extremely friendly and helpful. The only very small negative was someone in the bar who ran after us as we stepped into the elevator concerned that we were heading to the roof without being a guest. Perhaps our clothes? Oh, really didn't mar a wonderful experience. After showing interest in the Washing Irving book, my wife was given a copy by Irene. Such a sweet gesture. The rooms were very beautiful and bedding superb. Baths are great with both shower and bath. Bonus for auto bidet... Breakfast has a wonderful selection of local foods. Cooked food on request. Not your ordinary hotel breakfast. Need to get their garlic hummus recipe. Breads, sweets, fruit, meats, cheeses, yogurt bar with every spice, etc. Just very unique.
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RAJESH
Leisure with Friends
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
This is a lovely and classy property with absolutely stunning views of the Alhambra from the rooftop. The front desk, concierge and help are top notch. I think we had a subpar dining experience with one of the dishes but perhaps that was a one-off. Also, the parking and driving access to this place is confusing so… avoid driving if you can!
The rooms are gorgeous and truly luxurious
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Carston
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Fantastic hotel and wonderful staff!
Zulema
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
We loved the location, the room was very nice, people wore kind and helpful.
Cheryl
Leisure
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
The hotel is luxurious in every aspect. The staff was outstanding and the service impeccable. The concierge went above and beyond in helping us obtain online concert tickets when we had problems with the venue’s website. Most places we went in Granada were easily walkable but the hotel also arranged private transportation for us when we needed. Our five night hotel stay was truly memorable.
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MARTA
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
This was the jewel of our trip. The room, the staff, the service, the rooftop! Everything was amazing. Loved every part of this stay.
Faustino
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Great place and city , the view the rooftop 😍😍😍
Hung-Hsin
Leisure Family
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
The best staff I’ve ever met and so helpful. Property is astoundingly beautiful and in a super convenient spot of the city
Number of reviews per page
20
40
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