Rafaelhoteles Atocha

Hotels
8.1
/10
Very Good
992 reviews

What Guests Say About Their Stay

Maritza
10.0
/ 10
Our stay was good (only the wall by the entrance was wet with green spots maybe a leak from the shower back area)... Restaurant Team and the rest of your Team were #1. "Keep up the good work"
Rikke
10.0
/ 10
The cleaning ladies were so nice and efficient. Staff were helpful and the Hotel offered everything you need.
Mary
10.0
/ 10
Great room- nice to be able to open the windows to get fresh air A special treat to get a bottle of Cava as a welcome. Breakfast good selection and we were treated well.
In the Area
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Calle Méndez Alvaro , 30, Madrid, Community of Madrid, Spain, 28045

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Rafaelhoteles Atocha is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Rafaelhoteles Atocha

Calle Méndez Alvaro , 30, Madrid, Community of Madrid, Spain, 28045
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Others Rafaelhoteles Atocha
Others 2 Rafaelhoteles Atocha

Discover More About Rafaelhoteles Atocha

Location


Rafaelhoteles Atocha is located in area / city Madrid.

About Rafaelhoteles Atocha

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Rafaelhoteles Atocha exclusively for you.

Rafaelhoteles Atocha is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Rafaelhoteles Atocha.

All facilities in Rafaelhoteles Atocha

Others Rafaelhoteles Atocha
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Banquet
  • Reception hall
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Garden

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Rafaelhoteles Atocha

Important Note
  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 5.5 for children
  • Covered self parking fee: EUR 23 per night
  • Rollaway bed fee: EUR 42.9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Rafaelhoteles Atocha
245
Number of floors in Rafaelhoteles Atocha
4
Another facilities in Rafaelhoteles Atocha
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Rafaelhoteles Atocha

What are available facilities at Rafaelhoteles Atocha?
There are top facilites at Rafaelhoteles Atocha such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Rafaelhoteles Atocha?
The standard check-in time at Rafaelhoteles Atocha is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Rafaelhoteles Atocha provide breakfast?
Yes, Rafaelhoteles Atocha provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Rafaelhoteles Atocha?
Rafaelhoteles Atocha is a 4.0-star hotel.
How many floors does Rafaelhoteles Atocha have?
Rafaelhoteles Atocha has 4 floors.
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More Reviews from Other Guests in Rafaelhoteles Atocha

Overall Ratings & Reviews Rafaelhoteles Atocha

Traveloka (2)
Other sources (990)
8.2
Very Good
From 990 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

6.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Rafaelhoteles Atocha

Number of reviews per page
20
40
Top reviews
Maritza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay was good (only the wall by the entrance was wet with green spots maybe a leak from the shower back area)... Restaurant Team and the rest of your Team were #1. "Keep up the good work"
Louis
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice hotel and was excellent value for money given the Tapapies festival was on. Some very odd little things though, for example no coffee/tea making facilities in the room (although coffee served in reception was excellent). Advertised minibar was not available and fridge was off. The TV wasn’t fully functional, was told that it wasn’t possible to connect the TV to the wifi even though I used my hotspot from my phone in the end as like some tv to get to sleep but no English channels available. Overall though, would definitely recommend.
Read More
William
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is fantastic. Right next to Atocha train station. Remember, Madrid is a bustling hub and an ancient city… the hotel is showing its age and the fit and finish of room amenities and floor tiles on main stairs is evident. Elevators are small. 4 people and luggage tops. Staff are friendly and kind. If you like to walk, you can get to Plaza Mayor and Park de les Restito easily AND find gems along the way.
Read More
Rikke
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The cleaning ladies were so nice and efficient. Staff were helpful and the Hotel offered everything you need.
Sam
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was basic but the bed was comfy. There was no sound-proofing so it could be very loud in the mornings. Bathroom was nice. Breakfast was okay but I expected better. Staff were very nice, friendly and helpful. Location was good.
Mary
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great room- nice to be able to open the windows to get fresh air A special treat to get a bottle of Cava as a welcome. Breakfast good selection and we were treated well.
lara
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing customer service and nice an clean room
Ivo
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel is a relatively long walk from the Atocha (30 minutes), and other stations (20 minutes). There are no tea or coffee making facilities in the room, however there is a very small (the smallest I have seen) wall mounted fridge that is totally for guest use. A single basic shampoo is provided that needed us to ask reception to replace when finished. Otherwise a selection of emergency disposable toiletries are provided upon arrival (tootbrush, razor, comb, etc.). Overall a comfortable base, would not go again due to the long walk, we like to stay at hotels closer to transport.
Read More
Edward
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel is comfortable and convenient for Atocha Trains
Jaelle
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It is curently under renovation, but the room and service were great and even got a complimentary bottle of sparkling wine. Hopefully the pool will be renovated soon.
CARLOS
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Mejor sistema de aire acondicionado,es urgente
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very nice hotel. We will definitely come back.
Ahmed
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We had a lovely two-night stay at this hotel. The staff were friendly and welcoming, and the room was nice and clean. However, we felt it was originally a double room that had been converted to a ‘family’ room with an extra bed. The room was an okay size, but it could have been bigger for a family of three. The breakfast was nice and offered a good variety of food. The overall experience was good value for money.
Read More
Hirdania
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Bed was comfortable, hotel is clean, some tiles on the stairs has loose tile, an easy fix they shoul be fix because the tiles are beautiful, the hotel need some cosmetic fix but over all the location is great near to metro station train. Ambience is nice great places tibeat walkable distance
Julian
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Felt pictures of the room were misleading. Did not receive VIP perk. Would not recommend.
Wylson
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hotel is very good! Check in: all good Room: spacious, clean, a little fridge which helps a lot, amazing bath towels, comfortable beds, etc. Breakfast: very good, many options for a very good meal. Dinner: good food for a reasonable price Gym: very, very small. Used the thread mill one day Overall: excellent stay , excellent hotel.
Read More
Tania
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We stayed only one night because of its proximity to Atocha train station. Basic hotel, rooms old but clean and beds comfortable, A/C was noisy and didn't cool well enough. Breakfast also basic. Staff nice.
Cameron
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great buffet breakfast
Faisal
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff were really helpful
James Smith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was clean, good food service and staff were helpful.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Rafaelhoteles Atocha

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Rafaelhoteles Atocha

Traveloka (2)
Other sources (990)
8.2
Very Good
From 990 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

6.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Rafaelhoteles Atocha

Number of reviews per page
20
40
Top reviews
Maritza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay was good (only the wall by the entrance was wet with green spots maybe a leak from the shower back area)... Restaurant Team and the rest of your Team were #1. "Keep up the good work"
Louis
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice hotel and was excellent value for money given the Tapapies festival was on. Some very odd little things though, for example no coffee/tea making facilities in the room (although coffee served in reception was excellent). Advertised minibar was not available and fridge was off. The TV wasn’t fully functional, was told that it wasn’t possible to connect the TV to the wifi even though I used my hotspot from my phone in the end as like some tv to get to sleep but no English channels available. Overall though, would definitely recommend.
Read More
William
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is fantastic. Right next to Atocha train station. Remember, Madrid is a bustling hub and an ancient city… the hotel is showing its age and the fit and finish of room amenities and floor tiles on main stairs is evident. Elevators are small. 4 people and luggage tops. Staff are friendly and kind. If you like to walk, you can get to Plaza Mayor and Park de les Restito easily AND find gems along the way.
Read More
Rikke
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The cleaning ladies were so nice and efficient. Staff were helpful and the Hotel offered everything you need.
Sam
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was basic but the bed was comfy. There was no sound-proofing so it could be very loud in the mornings. Bathroom was nice. Breakfast was okay but I expected better. Staff were very nice, friendly and helpful. Location was good.
Mary
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great room- nice to be able to open the windows to get fresh air A special treat to get a bottle of Cava as a welcome. Breakfast good selection and we were treated well.
lara
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing customer service and nice an clean room
Ivo
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel is a relatively long walk from the Atocha (30 minutes), and other stations (20 minutes). There are no tea or coffee making facilities in the room, however there is a very small (the smallest I have seen) wall mounted fridge that is totally for guest use. A single basic shampoo is provided that needed us to ask reception to replace when finished. Otherwise a selection of emergency disposable toiletries are provided upon arrival (tootbrush, razor, comb, etc.). Overall a comfortable base, would not go again due to the long walk, we like to stay at hotels closer to transport.
Read More
Edward
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel is comfortable and convenient for Atocha Trains
Jaelle
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It is curently under renovation, but the room and service were great and even got a complimentary bottle of sparkling wine. Hopefully the pool will be renovated soon.
CARLOS
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Mejor sistema de aire acondicionado,es urgente
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very nice hotel. We will definitely come back.
Ahmed
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We had a lovely two-night stay at this hotel. The staff were friendly and welcoming, and the room was nice and clean. However, we felt it was originally a double room that had been converted to a ‘family’ room with an extra bed. The room was an okay size, but it could have been bigger for a family of three. The breakfast was nice and offered a good variety of food. The overall experience was good value for money.
Read More
Hirdania
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Bed was comfortable, hotel is clean, some tiles on the stairs has loose tile, an easy fix they shoul be fix because the tiles are beautiful, the hotel need some cosmetic fix but over all the location is great near to metro station train. Ambience is nice great places tibeat walkable distance
Julian
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Felt pictures of the room were misleading. Did not receive VIP perk. Would not recommend.
Wylson
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hotel is very good! Check in: all good Room: spacious, clean, a little fridge which helps a lot, amazing bath towels, comfortable beds, etc. Breakfast: very good, many options for a very good meal. Dinner: good food for a reasonable price Gym: very, very small. Used the thread mill one day Overall: excellent stay , excellent hotel.
Read More
Tania
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We stayed only one night because of its proximity to Atocha train station. Basic hotel, rooms old but clean and beds comfortable, A/C was noisy and didn't cool well enough. Breakfast also basic. Staff nice.
Cameron
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great buffet breakfast
Faisal
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff were really helpful
James Smith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was clean, good food service and staff were helpful.
Number of reviews per page
20
40