room00 Ventura Hostel

Fantastic

Very lovely

Great dining, hangout areas and activities options. I would just say not much care with showers, no shower mat.

The odor from the drain is very bad

Good!

I would not recommend

I didn't like the quallity of the installations is horrible

We were told the same day we were arriving Madrid that they had a last minute inconvenience with the hostel at Ventura location and we were sent to the Chueca location. I had personally picked the Ventura location since we were only there for 2 days and I had already planned places to visit near that location. We stayed at the Chueca Hostel, the room was comfortable, it was clean and staff was friendly, so at least that was good. Nevertheless, we did pass by the Ventura location and realized it is closed. I had read reviews of people claiming this had happened to them but I thought that is was only in specific cases, but this hostel is definitely closed, and they tell you last minute so you don't have any other option but to stay at Chueca. Its misleading publicity and it is wrong. Booking this hostel shouldn't even be allowed. Now, if you don't mind staying at the Chueca location, it is a good option for a few days.

Awful. I booked the hotel room on the same day I was going to be staying at it. Go to the hotel and it is all boarded up and closed due to Covid. Why are they selling rooms to a closed hotel!? I eventually contact someone from the hotel who tells me to walk to a different hotel that is 15 minutes away and that the rooms are in "there superior category" and therefor will be nicer. Not the case. The room was certainly not nicer and the bathroom was open plan which made for a very cold shower in tbe morning, the tv was broken too and the decor was no where near as nice as the original room we booked. The only good thing was that we at least had a comfy bed. VERY DISAPPOINTING.

Room was big and clean. The staff helpful. However the price was a bit higher than expected for a fostel.

Amazing service, stylish and clean rooms. Fantastic restaurant

My and my other 3 friends checked in at 1 am. Checking in took around 15 minutes even though there was no one else waiting in line. A few hours after in the late morning, the water was cut off and no one had informed us about this. No announcement on paper or in-person was given to me or any one else in my room. When I went downstairs to inquire about it, the receptionist told me that the repair people were called to do a repair, but they had just confirmed that same morning that they would be doing the repair between 12-4 pm that day. I asked why no one had informed us about this, but the receptionists simply said they themselves had just been informed that same morning. At the very least, I would have really appreciated some one knocking on our door or slipping a piece of paper under our door as soon as they found out about the repair man coming. Or at least, an email sent to me before checking in stating that there MAY be a water interruption during my stay - but I got none of that. At the end of our stay, I asked for a discount since all 4 of us staying in the room had to go out without being able to shower, or wash of faces, or brush our teeth for one of the days during our 3-day stay. Needless to say, no discount was offered or given to us. The room itself was tiny for 4 people, head space in the bunk beds was also lacking and the toilet, shower and sink were fully separated from each other. Sink water splashed everywhere! Overall, my stay was a bit disappointing.

Room was more spacious than expected with separate seating area and large terrace. Glass walls to bathroom means room is better suited to couples!

I can't believe this hostel was so affordable - it was very clean, the location was great and the front desk staff are very friendly. I liked that the toilet and shower are in different "rooms." They also offered breakfast pastries & coffee/juice for 2 euros. Two complaints: you have to press a button in the shower every 30 seconds to keep it on & the wifi wasn't stable. Other than that, it was a great stay!

Hostel is located in a great location that is walking distance from the city centre. The hostel is clean and smells great. Each bed has its own light and outlet which is nice. Because of the reviews and rate of this hostel I had high expectations. Unfortunately the staff at the front desk are not the friendliest and really need to work on hospitality skills. They are not very welcoming or kind so it creates a rigid and cold ambiance. The wifi is not that strong and you can’t sit up in the bunk beds. There is a €2 charge to use the luggage room after check out.

Close to Puerta del Sol. Super-friendly staff! Cool hostel. Very clean and great interior design. They have a luggage storage room if you arrive early or want to keep your luggage there after check out. Loved it!

Great hostel, full of character! Friendly and helpful staff, great deal on dinner at the attached restaurant. Super convenient to visiting the Sol district and the palace and cathedral on foot or by train. Room spacious and bright, great facilities, our only objection that the "double" bed was actually two singles pushed together - not very conducive to snuggling up in bed! One tip - skip the 2€ breakfast deal unless you just want an easy meal; the breakfast was plentiful but pretty average compared with the amazing food to be found all over Madrid.

I booked a double room with private bathroom and shower. It's located on the first floor facing the terrace so it's very noisy at night. Location is excellent. One girl at front desk can speak pretty good English but the rest is a bit difficult to communicate with as most Spanish people don't speak English. If you don't mind the noise and crowds at reception, it's a cheaper central place to consider compared to hotels. If you need good sleep, go somewhere else. Shower and water is a pain in the butt - you have to keep pressing the buttons every 5-10 seconds. I will not return to this place.

Room 007 Ventura Hostel was a pleasant experience. Clean rooms and close to all of the major attractions.

The hostel is clean and near the centre of the city. The rooms are small. Our room was directly over an open area over the bar. The a/c didn't work, so we had to have the windows open. The bar closed at 2AM, with the last patrons only leaving g by 2:30. Not much sleep that night.